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iPad Air 2 WiFi Issues

I'm having WiFi connectivity issues on my new iPad Air 2 (WiFi only). I'm having to turn WiFi off and on to reset my connection. Restarting and restoring hasn't fixed the issue.

iPad

Posted on Oct 24, 2014 7:42 PM

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Posted on Jun 30, 2016 12:17 PM

So this blog ha been going for two years and still no fix.

come on Apple step up to this issue. It's a real pain.

595 replies

Oct 26, 2014 8:34 PM in response to escrge1843

2 days and still having problems. Having to turn wireless off and on multiple times to get a connection; then it drops after a few minutes. Rarely stays connected. Its a wonder I got it to restore from the backup when setting up. Note - have D-Link DIR 355 router. Works fine for iPhone 5s, new Macbook, older iPad 2, other PC. Just the Air 2 not maintaining connection to wireless.


Since this is an Apple forum, where is the Apple response or acknowledgement??

Oct 26, 2014 11:01 PM in response to Slang10

I started a thread about an hour before the OP with my experience - my wifi works, but I was thinking/hoping it was due to my cellular ipad not having an active apple sim and/or any sim at all installed, and it looks like people are having quite a few problems despite having an active sim installed. This isn't encouraging.


In addition to seeing the issue only if my ipad was asleep - wifi doesn't drop if I am using it - I also appear to remain connected if the iPad sleeps whole plugged in. I noticed that on my iPad 2 on iOS 7, the wifi would be turned off while the iPad slept, and would reconnect once it woke up, so perhaps this is the source of the problem - some power management bug relating to wifi?


My thread: wifi active but Internet disconnects

Oct 26, 2014 11:28 PM in response to Rlin5741

It doesn't seem to be a sim issue, I have tried with SIM or without SIM the same problem occured on IOS 8.

I also encounter the same issue with IOS 8 devices when it goes into a period of inactivity and cannot connect when it wakes up.


I have tested 7 different devices, iphone 6, 6 plus, iphone 5, ipad mini, ipad air, 2 ipad air 2 countless number of times including factory restore.

I have raised the case to Apple since early Oct and still no solution from them yet. I have been advised to upgrade from IOS 8.0.2 to IOS 8.1

using factory restore but it didn't work.


All the devices on IOS 8.1 ( whether old or brand new including current devices upgraded from IOS 7 to 8 ) failed to connect after some time of inactivity while the devices still on IOS 7.1.2 have no connection issue to the same wifi network.

It is really frustrating as I have done everything I possibly could including all the different settings advised on the forum and websites, short of changing my Cisco Linksys router.

But it doesn't make sense for me to change my router when it has been working perfectly with my IOS 7 devices for the past 1 year.


Oct 27, 2014 7:23 AM in response to tom_eastcoast

So this is ridiculous. Please tell me, should I return my new iPad Air 2 or this will be solved by software?


The wifi icon is connected but the download speed is very low. The only way to solve it temporarily is to

reboot the device which is very annoying because after few hours the problem comes back.


If I turn off and on the wifi it doesn't help, only rebooting or reseting network settings, but the problem always comes back later. I have a WIFI only iPad Air 2.


If it's the new WIFI chipset, (BCM 4339? a/b/g/n/ac), I also have an iPhone 6 plus and I have no WIFI issues with it.


What to do? How to contact apple?

Oct 27, 2014 7:36 AM in response to Zodler

At this point, the problem is not solved, I mean we don't know yet if this is a hardware device or a iOS software issue.

Before you take any action, just report the problem to Apple but wait until you find out for sure if this is a hardware or software problem.

I hope it's a software issue because then you can keep your iPad and wait until a new iOS update is available from Apple programmers.

A hardware issue would complicate things on a grand scale.

iPad Air 2 WiFi Issues

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