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iPad Air 2 freezes from time to time

I had an iPad Air (1) for a year or so .... it never froze up. I moved to a new iPad Air 2 when it came out. It freezes up from time to time. Maybe a couple times a day, then I might go day or so when it doesn't freeze, and then it will do it again. The screen just freezes. I have to reboot it each time it does this. And there's no discernible pattern to what might be triggering it. It can happen in any app, or when I tap on any app.


I know I can try doing a restore (I'd rather not... I really hate doing that... takes forever). I'll do a restore if this becomes a real problem. It's interesting that for the year I owned the iPad Air (1), it NEVER froze -- it was rock solid. In the couple weeks I've had the iPad Air 2, it's freezed up on me probably about 10 times. I'm hoping that perhaps an update will address this (unless, of course, I have a lemon).


I'm wondering if any one else has encountered this. Thanks....

Posted on Oct 29, 2014 10:43 AM

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Posted on Oct 31, 2014 3:11 PM

Same problem here, just had it for the second time since I have it.

never had it with my iPad 3....


is it 'just' an ios8 bug or a hardware problem?

86 replies

Nov 8, 2014 3:29 AM in response to BrianNW

I received my new iPad Air 2 on 30 Oct and it has been freezing several times a day. Occasionally, I can't even get it to wake up until after a few minutes of pressing the Home and Power buttons. I called the helpdesk and they don't have a solution.


I'm losing faith by the day. Apple better fix this fast before its reputation goes (further) down the drain.

Nov 8, 2014 6:33 PM in response to BrianNW

I Started with iPad 2v4, had it 18 months with no problems at all, then one day it just went black In the middle of a scrabble game. Pitch black. Not a power-down-ran-out -of-battery kind of power down. Just black. Took it to Apple store, could not be fixed. Offered me $50 to buy it back.

October 8th bought a new iPad air wifi 64 from Sams (30 day try-out return policy, plus I work there) because we didn't have anymore iPad 2v4s. Thought it would be better. Wrong. It either took FOREVER to load pages, or it opened them blazing fast. Sometimes the load bar would show a blue line "opening" a page but them a white screen would show. figured out that when that happened I could rotate the screen and the page would come up. What??? Why??. Also, apps seemed to crash quite a bit, but that I could handle. Then screens started freezing and I had to reboot Often. What?? Why? Looked for updates, none available since I started it with the latest update. I figured I just had a defective pad, so I brought it back to SAMs. November 1st...Traded for the new Air2, wifi 64 again. SAME ISSUES ONLY WORSE. so now I have to say it must be the IOS not the pad. This ***** because I had bought the life proof case and covers for the Air and OF COURSE they don't fit the Air2. I will wait out the 30 days to see if they can fix the update, but if not? I'm not wealthy enough to just keep switching out iPads. Might have to get a big brother for my Samsung phone. Maybe their tablets are better this year than Apple. Darn, I miss my old ipad '4'.

iPad Air 2 freezes from time to time

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