Mail: Organize By Conversation - wrong emails

I'm finding in Yosemite Mail that the "Organize By Conversation" view is useless because it is grouping together unrelated emails. I can have two separate threads of email discussion - featuring unconnected contributors - but Mail elects to combine them into a single conversation thread.


How can I stop it doing this?

Posted on Oct 31, 2014 12:08 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 9, 2017 8:19 AM

Has anyone continued having this problem despite switching Mail software?


My mail is grouped 100% correctly online on Google Mail.

However on all email apps it was mixing up my mail.
I started on Spark then moved to another 3rd party Mail app, then tried Apple's own, and this issue was still there.


It led me to look at what is the constant between all the software. I nailed it down to the system clock.


My system is grouping messages incorrectly because I run my system clock +12mins fast (sounds silly but its beneficial to me to feel like Im constantly late...). So the system time doesnt match the 'real' international time, and it creates a weird vortex of mixing up groupings and email trails in incoming and sent messages on all of the applications.


Reverting my system clock to the 'set time and date automatically' setting resolved the issue across all software.


Hope that helps someone out. Was driving me crazy.

195 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mail: Organize By Conversation - wrong emails

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.