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How can I get rid of a Congratulations-you-won.com-yourprize.com pop up window on my iPad? It wants me to answer ok but I'm afraid it is a virus.

How can I get rid of a Congratulations-you-won.com-yourprize.com pop up window in Safari on my iPad?

It wants me to click on OK but I'm afraid it is a virus or something.

It reads:

Your iPad has chosen as today's lucky winner.

You have won a brand new iPhone 6.

Act quickly, and confirm you are the owner of this iPad.

Then there is only an OK button for me to push.


Everything else on the screen is gray. I can't access anything else on Safari.

I tried pressing the home button and sleep button at the same time to do a reset but this did not take care of the problem.

Please help.

Thanks!

iPad, iOS 7.1.2

Posted on Nov 3, 2014 4:37 PM

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Question marked as Top-ranking reply

Posted on Jun 30, 2017 3:31 PM

Hi Forensic Ornithologist. It may be staying in the FaceBook app, and just using the iOS webkit. If it is, then the FaceBook app may be managing the data. If it doesn't have a way of clearing its cache, you may have to uninstall the app to clear the data.

141 replies

Jun 16, 2015 8:45 AM in response to dursp

I got this on my ipad, and I turned off my wi-fi thinking that then I could click okay and get out of it without downloaded anything malicious. I clicked okay and it brought me to a page which I did not even read because I panicked at that point (I was not expecting any new page to appear because the wi-fi was off). So I clicked out of the window before I could think straight, and I don't even know what it said. Is it possible that they have installed anything on my ipad or stolen any information? I did go into settings and deleted my Safari history at that point. I am usually careful about these things but I lost my head for a moment.

Jul 31, 2015 8:12 AM in response to LogezP

LogezP wrote:


Stay away from pornographic websites and you won't get the issue.


Not at all true. There are many other kinds of sites out there where you will see these same scam pop-ups. Even a normal, legit site could be the victim of a problem like this, if it - or the ad network it uses for its advertising - gets hacked.


I'm not advocating going to p0rn sites, just saying that you're not going to avoid the problem just by avoiding them.

Jul 31, 2015 8:54 AM in response to BeaBeaDesigns

BeaBeaDesigns wrote:


Hi

Many thanks for the suggested Fix. I tried your method, twice, but I still have exactly the same problem. Do you have any further suggestions or advice?

Thanks

One of the websites you visit may have been bugged with the script. You'll have to find out what that site is and avoid accessing it until they fix the problem.

Sep 2, 2015 7:49 AM in response to dursp

I have same question as appleuser1556 (see below) : what happens if you click ok and go through some of the questions?




appleuser1556Jun 16, 2015 8:45 AM Re: How can I get rid of a Congratulations-you-won.com-yourprize.com pop up window on my iPad? It wants me to answer ok but I'm afraid it is a virus.
Re: How can I get rid of a Congratulations-you-won.com-yourprize.com pop up window on my iPad? It wants me to answer ok but I'm afraid it is a virus.in response to dursp

I got this on my ipad, and I turned off my wi-fi thinking that then I could click okay and get out of it without downloaded anything malicious. I clicked okay and it brought me to a page which I did not even read because I panicked at that point (I was not expecting any new page to appear because the wi-fi was off). So I clicked out of the window before I could think straight, and I don't even know what it said. Is it possible that they have installed anything on my ipad or stolen any information? I did go into settings and deleted my Safari history at that point. I am usually careful about these things but I lost my head for a moment.

How can I get rid of a Congratulations-you-won.com-yourprize.com pop up window on my iPad? It wants me to answer ok but I'm afraid it is a virus.

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