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How can I get rid of a Congratulations-you-won.com-yourprize.com pop up window on my iPad? It wants me to answer ok but I'm afraid it is a virus.

How can I get rid of a Congratulations-you-won.com-yourprize.com pop up window in Safari on my iPad?

It wants me to click on OK but I'm afraid it is a virus or something.

It reads:

Your iPad has chosen as today's lucky winner.

You have won a brand new iPhone 6.

Act quickly, and confirm you are the owner of this iPad.

Then there is only an OK button for me to push.


Everything else on the screen is gray. I can't access anything else on Safari.

I tried pressing the home button and sleep button at the same time to do a reset but this did not take care of the problem.

Please help.

Thanks!

iPad, iOS 7.1.2

Posted on Nov 3, 2014 4:37 PM

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Question marked as Top-ranking reply

Posted on Jun 30, 2017 3:31 PM

Hi Forensic Ornithologist. It may be staying in the FaceBook app, and just using the iOS webkit. If it is, then the FaceBook app may be managing the data. If it doesn't have a way of clearing its cache, you may have to uninstall the app to clear the data.

141 replies

Oct 13, 2015 2:55 PM in response to dursp

I've had a similar problem on both my iPhone and today on my iPad with something called "http://mobile-rewards.mobi/" while using Facebook claiming I'd won a prize. It looks as if legitimate by identifying me as an Earthlink customer. It gives me only the option to click OK and freezes everything else on the screen and I'm very wary of clicking on it and by googling the above address I can still get no helpful information. If I just quit Facebook, it's still there when I open it again. Today I simply fully powered down my iPad and restarted and the pop-up window disappeared. The first time it happened my iPhone though I carelessly OK but then realized it was probably not legit, and can't recall what I did and still wonder if it infected my phone somehow.

How can I get rid of a Congratulations-you-won.com-yourprize.com pop up window on my iPad? It wants me to answer ok but I'm afraid it is a virus.

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