Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone 5 stuck on red battery screen

Hello, recently my iphone 5 has been having weird battery problems. Sometimes it will loose 25% in seconds but last one 1% for hours at time. I forgot to plug in my iphone last night and woke up to it dead. Its been plugged in for a few hours now and still shows the red battery screen. Some things ive already tried are testing the charger(it works on other devices), holding home and power for 30 seconds, and putting it in DFU mode. When i put it into DFU mode it just becomes a black unresponsive screen and i have to hold down the power and home button for 30 seconds just o see the red battery screen again. Any help would be greatly appreciated.

iPhone 5, iOS 7.1.2

Posted on Nov 22, 2014 11:59 AM

Reply
Question marked as Best reply

Posted on Dec 16, 2014 7:46 PM

This is a hardware defect that is quite common in the iPhone 5 and is now appearing in the other devices that use the lightning charging system. The usb logic ic, called U2, in the iPhone 5 is easily damaged by unregulated voltage swings that pass through non-Apple chargers---especially cheap car chargers.


The symptoms of U2 failure are: rapid battery drain, auto power on at battery reconnect, inability to charge a stone dead battery, fake charging, no usb detection, hot spot at U2 chip. Any or all of these symptoms can occur with a U2 failure.


This chip is encapsulated in a not-meant-for-removal black underfill substance that complicates our ability to replace the chip. There are a few places in the UK and Europe that can change the U2 ic chip, but as of early December 2014, there are no US repair shops that offer the service.


jessa

44 replies

Sep 18, 2015 5:38 PM in response to andrewcsss

FOR ANYONE THAT'S TRIED EVERYTHING & STILL STUCK ON CHARGING SCREEN:

I found the solution! For reference I have an iPhone 5, and mine went into charging screen after I tried Upgrading into iOs 9.

If you've tried every single thing on the net hard reset, soft reset, cleaning charger port, etc. and still can't get it to get OFF the Charging Screen & You think you need a new battery, TRY this method first:
Let the iPhone completely die. Plug an original iPhone charger to USB cord & into your PC or Mac. While it's plugged in - Reboot the Laptop, this may take once or several trials before the iPhone finally turns on/or into the Apple Logo, eventually you will finally be able to sign onto iTunes, and restore, or restart your iPhone, iPod, or iPad without losing all your Info. Most cases this has worked!

For me, I had to first unplug the battery cord from the motherboard, and then try the same steps. Took me 3x's for it to finally work.
I have watched every single video on YouTube, regarding this issue, and read every thread I could for 3 days, Until I found this in a Forum. Hundreds of people got there's to work. Read their results here:
http://forums.everythingicafe.com/threads/iphone-wont-charge-or-turn-on.16042/
If the link doesn't work go to www.everythingicafe.com search through the forums "iphone wont charge or turn on".

I bought a Battery thinking that was the issue, although my phone will need a new battery eventually ( due to dying quickly ) Nothing has worked

for me, Until I tried those steps. Hope this helped.

Oct 3, 2015 6:17 AM in response to LadyRose2001

My phone was fully charged and docked when the red battery just appeared and would not go away? It's a 4S and a couple of years old, so most likely needs a new battery, which is a simple and inexpensive fix (just google). But I am away in the middle of a vacation, and a huge rain storm from a hurricane, so getting a new batt anytime soon won't work. I tried all the reboot and iTunes fixes, but after six hours on the charger, still a red batt. Then I found this thread about heating the phone to put a slight charge in the batt <http://forums.imore.com/iphone-4s/231912-iphone-won-t-charge-after-battery-drain ed.html>, go to the 16th post by VFRWiz... doing this made my phone alive again, it's all about heating the batt to get it up past the lithium auto-shut down level (which is what the red line battery icon means).

Following is how it worked for me, and my phone is fine now 12 hours later. Do not do this unless you are desperate, it would be best to get a new battery if you can, or into an Apple Store. ALSO be VERY careful not to over-heat the phone, read the entire thread above, as some advise against doing this at all, and there are some other tricks, and finally follow my advice at your own peril:

I used a heat-gun (super-hot & can melt solder, but was very careful not to get too close -most people used a hair dryer) from about 10 to 12 inches away, with the iPhone 4S face down, pointing the heated air at the back right side & edge (where batt is) for one full minute, phone gets pretty hot so be careful, then put the phone back on the charge cord right away. The red battery symbol was immediately replaced with the white apple and a progress bar, then Photos & iTunes launched on my computer and a moment later my iPhone splash screen came up!!! Holy Moly, what a save. NOW THE MOST IMPORTANT STEP: Go get a new battery. Hope this helps someone who is stuck, but do be careful not to overdue the heat, you could damage the phone.

Another post in the middle of page 3 explains the science of the "Heated Battery," which I paste here:

For the Electricians, it's as simple as V / I x R

For the rest of you, Voltage over Current times Resistance.

Basically, heat creates resistance with electronics, and because resistance (ohms) and current (amps) are friends, they increase the value of Voltage.

Example: 30ohms x 5amps = 150volts

If you heat it up, the ohms will rise, example.. 35ohms x 5amps = 175 volts

(note this isn't the actual stats of your battery, just a loose example)


Now because you applied heat to your iPhone battery, or any Lithium Ion battery with a circuit that cuts off when it drains too low, you re-enable the circuit because you charged the battery slightly through raising the resistance inside of itself, thus rising the voltage. (very neat trick, eh?)


Another thing about this funny science thing is... if you are a person who wears a wrist watch.. have you ever wondered why the battery in your watch lasts so much longer while you are actually wearing it all the time?

Dec 27, 2015 8:14 AM in response to andrewcsss

Holy crap! The heating thing actually worked! My iPhone five has been experiencing insane battery glitches since the last update and was stuck on the red battery screen-- despite being plugged in all evening. I couldn't connect to iTunes to do a restore, so I've been stuck for the past two hours. However, found this post, added some heat from a nearby heating fan and -- VIOLA! Restoring iPhone as we speak. I can't believe this trick worked.

Mar 14, 2016 8:38 AM in response to wrthrash

Can't believe it! But yes indeed the coffee cup trick worked. I've been having crazy issues with my battery (much like mentioned above) so I decided to do a battery calibration. I was going to let my phone go totally dead on its own, then do an 100% total recharge without interruption (not unplugging it, putting it on airplane mode) and then rebooting. Well, I got as far as letting it go totally dead. Then when I went to do the recharge, it would not charge. Just the red battery symbol. Tried different cables, different outlets, soft reboot, hard reboot.... nothing... just the red battery sign. So I grabbed a cup of coffee.... rubbed the phone on the side of it (back side of the phone) on the cup of coffee for about 30 seconds.... then plugged it in and WHAM! It started up. I've got it on airplane mode charging now. I'm sure I'll need a new battery soon I'm sure..... but I'll see if this works. 🙂

Mar 28, 2016 4:45 AM in response to wrthrash

This helped me alot, thanks!

I found it strange that my battery level stayed at 1% the whole morning, so I decided to restart the phone. After restarting the battery level stayed at red.

After applying your heating trick I was able to start up my phone, many thanks!

I Did updated my ios from 8 to the newest 9.2.1 , perhaps in my case this was the cause..

iphone 5 stuck on red battery screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.