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Level 1

36 points

iphone 5 stuck on red battery screen

Hello, recently my iphone 5 has been having weird battery problems. Sometimes it will loose 25% in seconds but last one 1% for hours at time. I forgot to plug in my iphone last night and woke up to it dead. Its been plugged in for a few hours now and still shows the red battery screen. Some things ive already tried are testing the charger(it works on other devices), holding home and power for 30 seconds, and putting it in DFU mode. When i put it into DFU mode it just becomes a black unresponsive screen and i have to hold down the power and home button for 30 seconds just o see the red battery screen again. Any help would be greatly appreciated.

iPhone 5, iOS 7.1.2

Posted on Nov 22, 2014 11:59 AM

Best reply

mendonipadrehab

Level 2

290 points

Posted on Dec 16, 2014 7:46 PM

This is a hardware defect that is quite common in the iPhone 5 and is now appearing in the other devices that use the lightning charging system. The usb logic ic, called U2, in the iPhone 5 is easily damaged by unregulated voltage swings that pass through non-Apple chargers---especially cheap car chargers.

The symptoms of U2 failure are: rapid battery drain, auto power on at battery reconnect, inability to charge a stone dead battery, fake charging, no usb detection, hot spot at U2 chip. Any or all of these symptoms can occur with a U2 failure.

This chip is encapsulated in a not-meant-for-removal black underfill substance that complicates our ability to replace the chip. There are a few places in the UK and Europe that can change the U2 ic chip, but as of early December 2014, there are no US repair shops that offer the service.

jessa

View in context

44 replies

Mar 29, 2016 7:34 AM in response to lakerfan2000

OMG!!! IT WORKED WITH MI iPAD!!!! 🙂

I'm at work so i don't have a hair dryer at hand but I used the hand dryer at the ladies room and IT WORKED!!!!!

Thank you so much for the information 😁

Apr 17, 2016 5:37 AM in response to wrthrash

Having tried a bunch of traditional stuff, all the way to attempting recovery mode, the hair drier worked, phone woke up with 35% charge ( it had been on chargers while attempting to wake it) and allowed a factory reset. Time will tell whether the battery needs replacing, it has been misbehaving for a while, suddenly "draining" etc, or whether the heat has reset the battery chemistry.

EIther way, the hairdryer works brilliantly and fast, for at least a functional period of time.

keep regular backups!

thanks

May 1, 2016 12:40 AM in response to Theatremiss

Wow ... I was not having my hot tea ... so kept the iPhone 5 out in the balcony with its back facing the hot blazing 112 F/ 40C sun for two minutes ... held the Switch on button ... and voila ... there comes on my dead since 4 days iPhone to life ..... !!!!

May 2, 2016 9:19 AM in response to andrewcsss

I have a iPhone 5s, same problem, stuck on battery screen for 5 hours. I heated a cup of water in my microwave for 1:30 minutes, put the iPhone on the cup, and voila!!!! appeared apple logo and phone lived again!!!!!

pratmh

Level 1

4 points

May 9, 2016 11:29 PM in response to andrewcsss

Wow, heating the back of my iphone 6s plus with hair dryer for one minute does the trick for me. The battery had died completely coz of my laziness and refused to come up even after 5 hours of charging. After heating with hair dryer, it didn't come up immediately. But I did put the phone back on charging immediately after heating and waited with crossed-fingers while searching for my old 5s and putting its drained battery on charger with both phones having same screen at that point in time. 🙂 However, got pleasant surprise when I heard the notification sound on my 6S plus. So, heating an iphone with dead battery does work. For those interested, 5s came up automatically without requiring any heating!

Jun 21, 2016 2:30 PM in response to andrewcsss

this has happened ti me and im stuck on the red battery sign.. i have tried all my chargers... any help ??

Aug 23, 2016 10:30 AM in response to wrthrash

Thanks for sharing this trick. I followed it and was able to access the phone again.

Ohmagine

Level 1

4 points

Aug 23, 2016 8:50 PM in response to pratmh

Thanks. I just tried this with my IPhone 5. The first time it did not work but I did it again applying more heat and it turned on as soon as I plugged it in. About 80% charged. My IPhone had refused to start for two days.

John_Kag

Level 1

4 points

Sep 9, 2016 8:41 AM in response to andrewcsss

I had the same issue last night with my iphone 6. It was stuck on black screen with red battery symbol. This morning I tried searching on net for any solution before taking it to apple service. I found this If your iPhone, iPad, or iPod touch won't charge - Apple Support https://support.apple.com/en-us/ht201412. I tried to clean up the charging port which had lot of debris, garbage in it. Then plugged into power and surprisingly it worked!!

Jan 30, 2017 7:40 PM in response to andrewcsss

I have same problem the battery usage can be wrong on iOS 10. The only way get iPhone 5 comes on heat the phone up.

Jan 31, 2017 7:21 PM in response to katyclaire

I try resets the iPhone doesn't help but I will shut off again in stuck red

battery black screen

Feb 1, 2017 6:35 AM in response to Theatremiss

I just sat on mine at work to heat it up. Worked perfectly. Who knew?!

Jun 5, 2017 9:13 PM in response to Phalgun27

Mine does the same thing, minus the lasting for a while on 1%. Have you found a solution?

Nov 8, 2017 6:45 PM in response to andrewcsss

I’m having the same issue can anyone by any chance help us out

iphone 5 stuck on red battery screen