the question about the service fee

I went to the apple store and I got an apple iphone replacement so what does this mean?(flat rate repair retail-int) and how much should i pay that ??

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iPhone 6, iOS 8.1

Posted on Dec 6, 2014 8:22 PM

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Posted on Dec 7, 2014 9:21 AM

chenbo wrote:


ok , thanks. have you a nice day . i will call apple


You don't need to bother. The normal amount you would pay (if your device wasn't covered by warranty for some reason) is $329. However, see the AMOUNT DUE part? That's the part that says how much you owe Apple. $0. They did not charge you. And how does Apple have your Visa card information? Do you mean on your iTunes account? That has nothing to do with paying Apple for a service. Your credit card is only on file for your iTunes & App Store purchases. A service fee is not an iTunes or App Store purchase.


Additionally, even if it WAS, you'd have to authorize the charge with your Apple ID password.


The reason the $329 is there is because that is the normal replacement fee, and the store needs to keep track of those. But the Amount Due part is what you owe... $0.


Feel free to call Apple if you like, but you're going to look ridiculous.


If you go to a store and there's a $100 item on sale for $75, when you go to the register, it rings up as $100, then the discount is applied, dropping it down to $75. The receipt may show the NORMAL cost and then the ADJUSTED cost.


You're intelligent enough to know how to pixelate out the private information on that invoice before posting it (which is good), but you son't understand what 'Amount Due' means?


Are we being Punk'd here?

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the question about the service fee

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