my iPhone 6 is typing and opening apps by itself

My phone is pretty much brand new and I dropped it only once but I have a good phone case. It started after I dropped it and it started to at times have the touch screen be unresponsive to touch or it would swipe by itself. I think it's touch disease where when you drop it it moves a part inside out of place and causes a glotch

So I'm not a total tech pro but I am able to solve a myriad of tech issues. I had the same problem and it just progressively got worse. I considered resetting it to the factory setting but really didn't want to have to go through all the pain of getting my phone back to how it used to be, plus restoring everything takes way too long (okay, not that long but I tend to be a little impatient). I thought perhaps it was because of an app I downloaded or maybe because of the hackers my mom accidentally gave complete control over to with her laptop. Or, perhaps it was my screen-protector (I changed the screen protector, and it didn't change anything). After reading about the issue and considering the many options (including baking your phone) I went with the easiest option. I took my case off and started LIGHTLY twisting and turning it vertically and horizontally, and TA-DA it worked.

So basically, just twist and turn your phone.

I see that my iphone 6+ is having the exact same problem that was reported here over 2 years ago!!! Does this mean that Apple has not addressed this concern in any of it's IOS updates? If so then this is a very sad indication of the type of service they provide! I'm currently running IOS 10.3.3 and my iphone is practically useless! It opens apps by itself, it types random characters (the letter "v" seems to be it's letter of choice), it calls people in my contact list, and it freezes then unfreezes input randomly throughout the day.

I have tried resetting the phone to all of it's default settings. I've taken it to the AT&T store where I purchased it and all they can tell me is that this is a known problem and will be fixed in the next IOS release... that was not true. What else can be done at this time other than replacing it with an android?

Frustrated,

Joe S.

My phone does the same thing! Launches apps, makes calls, ends calls, types vvvbbbbgggttt, basically takes over my screen. It freezes sometimes too. Force restarts don’t stop it neither does wiping the screen. It’s very random and frustrating.

If you just bought it last week the most I'd do is reset the phone by holding both the home button and sleep button at the same time for 10 seconds or so until the Apple logo appears. You won't lose any data. You could also try restoring the phone but since it's brand new I'd just take it back to where you bought it and tell them it's not working properly. They'll likely just give you a new one. If you do want to restore it follow these instructions: Use iTunes to restore your iOS device to factory settings - Apple Support

Both my wife and I have the same issue on our new iPhone 6's. I suspect an electronic noise immunity issue with the touchscreen hardware. It seems to happen when an app just opens, then a cascade of random things can happen. I'm hoping for an iOS update with a firmware workaround (increased filtering if the touchscreen noise sensitivity is the issue...). And those suggesting a reset or to clean the screen are just guessing and haven't seen the issue. The screen's not dirty, the screen protector doesn't have issues, this is a real system design issue. Capacitive touchscreens sense minute changes in charge. A dirty touchscreen isn't going to randomly inject charge, certainly not as often as we see the issue (a few to several times a day with moderate to frequent use). It's an annoyance but not enough to want to change phones unless it gets worse or randomly does something very irritating (like false touch "send" on an email being composed).

BTW: chelychl22: is yours a Verizon iPhone? Ours are. I am curious if it's related to the comm chipset on the phone...

This happens with my phone also. It's Verizon. Randomly opens apps, types, even calls people during the night. Creepy. Called Apple support who walked me through a reset and restore. Still happening.

My iPhone 6 just started to do this as well. It was purchased through AT&T. anyone find a resolution?

This just started happening to my iPhone 6 earlier today. I also have two videos of this happening to one of my users iPhones (6 plus). The video's shows his messaging and bank apps opening and closing all on their own. I personally think some one has figured out how to hack the Mac iOS and is remotely controlling these iPhone's. the original message in this thread was posted in January and no one from apple support has responded. why? very fishy.

I think the best course of action here is to delete all unnecessary apps. if that doesn't work you might have to completely reset your phone and NOT restore any of it's config from your iClound account. Remember your phone backs up to your iCloud automatically (unless you turned that feature off) so all you'll be doing is reinfecting your phone with the Malware app if you restore it from your latest backup.

If my assumptions are correct that is. 😕

My husband and I both have this same issue, we got our iPhone 6's from Sprint's Lease program.

Was anyone else using a tempered glass screen protector? It had been used on a previous phone, so it wasn't adhering 100%. I'd say about 90%. I removed the screen protector, and it seems to have fixed the problem. Still a little early to be 100% conclusive, but it's looking like that's the case. I hope so because I want to restore everything.

Thank you so much for that, we both have tempered glass screen protectors so we will try something else. Thanks again!!! I hope this works it makes me crazy.

Unfortunately, the problem has returned.

My phone is still under warranty, and Apple has already said I should get a new phone.

Really, really not happy about this.

I had gotten the new iPhone 6 last Sept. In April, I accidentally trashed it walking into the ocean with it in my pocket. That one was fine. Very discouraged with the problems with this one, and its a 6GB, which was more money. Regretting that part.

This next next one better be flawless for a year or two!

I have the same problem. It started about a month ago by the touch screen randomly freezing. Now it's completely unusable as it begins to randomly type, open apps, play music, set alarms, calls randomly, like it's possessed.The phone is up to date software- wise, and I have restarted the phone to no avail. I do not use any screen protection on the phone and its never been out of its leather case. I tried to back up the data/sync last night but I don't think it worked. I have never had this issue with any of the iPhones I have owned. Looks like it might be a problem that is in need of urgently addressing by Apple.