I upgraded to Yosemite in the early autumn. My 2011 iMac has always had a tendency to crash (programs or whole computer) but that increased after installing Yosemite. I never upgraded to Mavericks though. I think I was using Snow Leopard before.
iMac, iOS 7.0.4
Name them, the list is in front of you.
iphonemichele wrote:
(Tascam has been deleted. This AppCleaner is great. It found two related files and deleted them too. I wonder how many orphaned files I have because I have deleted apps in the past by just trashing them.)
Nope, AppCleaner is just more junk that fails to do what it says on the box.
Stop looking for a magic button, there isn't one unfortunately.
Sorry to disappoint you this time Csound1, but this time you are a bit on the wrong side. The application was written by a frequent poster on this site, and it works. It just automates (scripting), the manual steps to remove troublesome applications. It does not come in a box, and does not make "claims"
It has been used successfully by many on this very site before, and continuous to be used.
iphonemichele wrote:
(Tascam has been deleted. This AppCleaner is great. It found two related files and deleted them too. I wonder how many orphaned files I have because I have deleted apps in the past by just trashing them.)
Michele there was also some audio utilities installed by Tascam. We will show you how to remove them manually if the vendor's instructions fails to remove them.
😊 Time difference between our locations does not make it easier to be at the Mac when you post.
By "name them" are you asking me to be more specific which items on the list I was referring to? All the ones you listed that include "wdc.driver". I don't need that to run the EHD? I clicked on Support and it does go to support for Western Digital.
I did the AppCleaner because Leopardus told me to and Lex said the one I found was a good source. So you're saying they gave wrong advice?
I went to the Tascam website and made several searches but can't find information about uninstalling them. I'll come back to it later.
After that I went to Akamai's website and followed something they have in their FAQ. I don't see Akamai on this latest Etrecheck, so I'm guessing I got rid of it.
EtreCheck version: 2.1.5 (108)
Report generated January 13, 2015 at 1:49:25 PM EST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (27-inch, Mid 2011) (Verified)
iMac - model: iMac12,2
1 2.7 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
BANK 0/DIMM1
empty empty empty empty
BANK 1/DIMM1
empty empty empty empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:4:27
Disk Information: ℹ️
WDC WD1001FALS-403AA0 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (426.74 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-STDVDRW GA32N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Western Digital My Book 1148 3 TB
EFI (disk1s1) <not mounted> : 210 MB
My Book for Mac (disk1s2) /Volumes/My Book for Mac : 3.00 TB (981.59 GB free)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.leapfrog.codeless.kext (2) [Support]
[not loaded] com.leapfrog.driver.LfConnectDriver (1.8.1 - SDK 10.7) [Support]
[not loaded] com.tascam.us200.driver (1.10.4 - SDK 10.7) [Support]
[not loaded] com.wdc.driver.1394HP (1.0.11 - SDK 10.4) [Support]
[not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) [Support]
[not loaded] com.wdc.driver.USBHP (1.0.11) [Support]
[loaded] com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6) [Support]
/System/Library/Extensions/TASCAM_US200.kext/Contents/PlugIns
[not loaded] com.tascam.us200.driver_Tiger (1.10.4 - SDK 10.4) [Support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
[invalid?] com.oracle.java.Java-Updater.plist [Support]
[invalid?] Info.plist [Support]
[invalid?] FuzeLaunchPlugin [Support]
[invalid?] InfoPlist.strings [Support]
[invalid?] MozilaFuzeExtension.html [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.backblaze.bzserv.plist [Support]
[invalid?] com.oracle.java.Helper-Tool.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[running] com.backblaze.bzbmenu.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
WDDriveUtilityHelper UNKNOWN (missing value)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 11.6.3r633 [Support]
Easy-WebPrint EX: Version: 1.1.0 [Support]
Default Browser: Version: 600 - SDK 10.10
FantashowPlugin: Version: FantashowPlugin 1.0.0.0 - SDK 10.7 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.257
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
NPRoblox: Version: 1.0.2.12 - SDK 10.8 [Support]
EPPEX Plugin: Version: 3.0.5.0 [Support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
BlueStacks Install Detector: Version: 0.3.6 - SDK 10.7 [Support]
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]
WebEx64: Version: 1.0 - SDK 10.6 [Support]
Safari Extensions: ℹ️
feedly [Installed]
Add To Amazon Wish List [Installed]
Evernote Web Clipper [Installed]
Pinterest [Installed]
Add to Wunderlist [Installed]
delicious [Installed]
Add To Amazon Wish List [Installed]
Save to Pocket [Installed]
Audio Plug-ins: ℹ️
TASCAM_US200: Version: Unknown - SDK 10.7 [Support]
3rd Party Preference Panes: ℹ️
Backblaze Backup [Support]
Flash Player [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 572.61 GB
Destinations:
Time Machine [Local]
Total size: 1.50 TB
Total number of backups: 2
Oldest backup: 2013-09-29 17:10:25 +0000
Last backup: 2013-10-06 01:50:28 +0000
Size of backup disk: Too small
Backup size 1.50 TB < (Disk used 572.61 GB X 3)
Top Processes by CPU: ℹ️
7% mds
2% WindowServer
0% bzfilelist
0% fontd
0% launchservicesd
Top Processes by Memory: ℹ️
103 MB mds_stores
86 MB Finder
60 MB ocspd
52 MB Dock
43 MB mds
Virtual Memory Information: ℹ️
5.89 GB Free RAM
1.28 GB Active RAM
383 MB Inactive RAM
1.04 GB Wired RAM
1.08 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Jan 13, 2015, 01:45:37 PM Self test - passed
Jan 12, 2015, 07:05:52 PM /Library/Logs/DiagnosticReports/mdworker_2015-01-12-190552_[redacted].crash
Jan 12, 2015, 07:05:19 PM /Library/Logs/DiagnosticReports/mdworker_2015-01-12-190519_[redacted].crash
Jan 12, 2015, 07:04:48 PM /Library/Logs/DiagnosticReports/mdworker_2015-01-12-190448_[redacted].crash
Jan 12, 2015, 07:04:18 PM /Library/Logs/DiagnosticReports/mdworker_2015-01-12-190418_[redacted].crash
Jan 12, 2015, 07:03:44 PM /Library/Logs/DiagnosticReports/mdworker_2015-01-12-190344_[redacted].crash
Jan 12, 2015, 07:03:13 PM /Library/Logs/DiagnosticReports/mdworker_2015-01-12-190313_[redacted].crash
Jan 12, 2015, 07:02:41 PM /Library/Logs/DiagnosticReports/mdworker_2015-01-12-190241_[redacted].crash
Jan 12, 2015, 07:02:10 PM /Library/Logs/DiagnosticReports/mdworker_2015-01-12-190210_[redacted].crash
Jan 12, 2015, 07:01:39 PM /Library/Logs/DiagnosticReports/mdworker_2015-01-12-190139_[redacted].crash
Jan 12, 2015, 07:01:07 PM /Library/Logs/DiagnosticReports/mdworker_2015-01-12-190107_[redacted].crash
Jan 12, 2015, 07:00:36 PM /Library/Logs/DiagnosticReports/mdworker_2015-01-12-190036_[redacted].crash
Jan 12, 2015, 07:00:05 PM /Library/Logs/DiagnosticReports/mdworker_2015-01-12-190005_[redacted].crash
Jan 12, 2015, 06:59:34 PM /Library/Logs/DiagnosticReports/mdworker_2015-01-12-185934_[redacted].crash
Jan 12, 2015, 06:59:02 PM /Library/Logs/DiagnosticReports/mdworker_2015-01-12-185902_[redacted].crash
Jan 12, 2015, 06:58:29 PM /Library/Logs/DiagnosticReports/mdworker_2015-01-12-185829_[redacted].crash
Jan 12, 2015, 06:57:59 PM /Library/Logs/DiagnosticReports/mdworker_2015-01-12-185759_[redacted].crash
Jan 12, 2015, 06:57:28 PM /Library/Logs/DiagnosticReports/mdworker_2015-01-12-185728_[redacted].crash
Jan 12, 2015, 06:56:55 PM /Library/Logs/DiagnosticReports/mdworker_2015-01-12-185655_[redacted].crash
Jan 12, 2015, 06:56:23 PM /Library/Logs/DiagnosticReports/mdworker_2015-01-12-185623_[redacted].crash
Jan 12, 2015, 06:55:52 PM /Library/Logs/DiagnosticReports/mdworker_2015-01-12-185552_[redacted].crash
Jan 11, 2015, 04:14:18 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2015-01-11-161418_[redact ed].crash
Jan 11, 2015, 03:46:20 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Notes_2015-01-11-154620_[redac ted].crash
Jan 11, 2015, 03:20:22 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2015-01-11-152022_[redact ed].crash
Jan 11, 2015, 03:16:57 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2015-01-11-151657_[redact ed].crash
Jan 11, 2015, 03:16:52 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2015-01-11-151652_[redact ed].crash
Jan 11, 2015, 03:16:21 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2015-01-11-151621_[redact ed].crash
Jan 11, 2015, 02:22:12 PM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookSatellite_2015-01-11- 142212_[redacted].crash
Jan 11, 2015, 02:22:11 PM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookSatellite_2015-01-11- 142211_[redacted].crash
Jan 11, 2015, 02:21:57 PM /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookSatellite_2015-01-11- 142157_[redacted].crash
Jan 11, 2015, 10:05:56 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Adobe Photoshop Elements Editor_2015-01-11-100556_[redacted].crash
Jan 11, 2015, 10:05:15 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Adobe Photoshop Elements Editor_2015-01-11-100515_[redacted].crash
Hasn't done a good job in this case, every removal of an app left bits behind. Except for Ajamai which the OP removed herself.
So we'll disagree on that one.
iphonemichele wrote:
By "name them" are you asking me to be more specific which items on the list I was referring to? All the ones you listed that include "wdc.driver". I don't need that to run the EHD? I clicked on Support and it does go to support for Western Digital.
I just wanted you to explain what you meant by
I thought the first ones on that list are drivers for the EHD and that I need drivers for an EHD I'm using. No?
Which drivers did you mean, none of the first ones on the list have anything to do with wd, you have to get to the fourth on the list, so, once again and by name only, which drivers were you referring to.
I'm flexible about what time I work on this. I'm glad you're back Leopardus. Your directions have been quite clear and supportive. Thank you!
I was just about to give up on this for now and work on other things for a while but if you are available now, I can keep working on it.
Csound you copy/pasted (why doesn't this forum have quoting???)
/System/Library/Extensions
[not loaded] com.leapfrog.codeless.kext (2) [Support]
[not loaded] com.leapfrog.driver.LfConnectDriver (1.8.1 - SDK 10.7) [Support]
[not loaded] com.tascam.us200.driver (1.10.4 - SDK 10.7) [Support]
[not loaded] com.wdc.driver.1394HP (1.0.11 - SDK 10.4) [Support]
[not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) [Support]
[not loaded] com.wdc.driver.USBHP (1.0.11) [Support]
[loaded] com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6) [Support]
/System/Library/Extensions/TASCAM_US200.kext/Contents/PlugIns
[not loaded] com.tascam.us200.driver_Tiger (1.10.4 - SDK 10.4) [Support]
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[invalid?] com.akamai.single-user-client.plist [Support]
[running] com.backblaze.bzbmenu.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
WDDriveUtilityHelper UNKNOWN (missing value)
------------------------------------------------
Near the top of that list, after the tascam item, it lists four items with wdc.driver in their names. I clicked on Support, saw the wd does indeed stand for Western Digital and I'm wondering why you are telling me to delete drivers (or what I'm assuming to be drivers because of that word in the name!) when this is my EHD that I use multiple times every day, containing all my data (or might be the other EHD which is backing up one of my husband's film projects and we keep it plugged in so Backblaze will keep it backed up; however I haven't re-plugged that one in since yesterday, so it's not that, is it). Are they not drivers, despite the name? What are they then? I'm understandably nervous about deleting things. I don't want to make my computer problems worse!
Hi Michele,
Select this line, or click three times on any part of it to select it
/System/Library/LaunchAgents
Press Command-C to copy it
Could you open the Finder or Press Alt-Command-Spacebar. Select Go to Folder under the Go menu. Next in the window that opens press Command-V to paste and go there.
Look for the offending files under your EtreCheck listing in this list and tell me when you have found them. I want to make sure that you have found the right ones.
Change the last part from LaunchAgents to LaunchDaemons and do the same. Tell us.
What time suits you tomorrow? Your time, which time zone?
SAFARI
Click on the menu bar Safari. Navigate to Preferences. Go to Extensions and you will find all of them there. Uninstall all the unwanted extensions from the list in your EtreCheck.
None of the offending files are in LaunchAgents. All 205 in that folder begin "com.apple..." except one that begins "org.openbsd..."
Nor are any of them in LaunchDaemons.
Should they be?
Around 9 am ET to 11:30 ET is great, but 2:30- 4:30pm would work, or 7pm to 10pm. Eastern Time U.S.
If we could make it an hour earlier in the morning, it would be perfect! My boy has his sport session, and we have to leave at 16h30 local time. Western Europe
It takes about 2 and half hours, then I can be back for another 2 to 3 hours
We are talking about these files. The first one and the second one.
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
[invalid?] com.oracle.java.Java-Updater.plist [Support]
[invalid?] Info.plist [Support]
[invalid?] FuzeLaunchPlugin [Support]
[invalid?] InfoPlist.strings [Support]
[invalid?] MozilaFuzeExtension.html [Support]
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.backblaze.bzserv.plist [Support]
[invalid?] com.oracle.java.Helper-Tool.plist [Support]
Nope, com.adobe... is not in either LaunchAgents or Daemons, nor is com.hp.help...
Yes, I can be here at 8 am ET again tomorrow.
iphonemichele wrote:
Csound you copy/pasted (why doesn't this forum have quoting???)
This forum has quoting. You missed it.
I am going to step out now, leopardus can finish.
Good luck.
Ok Michele,
Look here
/Library/LaunchAgents
and here
/Library/LaunchDaemons
We will use the same process to go to the Internet Plug-ins. It is important to note, as with LaunchAgents and LaunchDaemons, that there are more places where they will be found, at the System level and the User Level.
We will make sure with every delete or uninstall that all the traces of offending utilities are gone from your system, whether we use the Vendor's instructions or manual removal. But we will test all the way to ensure before permanently removing. Don't remove or delete anything as root
Can I go back to an older OS?
