imessage and Facetime sign in activation error iPad ios8.1.2

Having the same issue. I-messenger & Face-time both working perfectly yesterday, then last night got the 'error occurred during activation' message.

I have tried switching off, and upgraded. No difference. Not happy.

Guessing a trip to the 'local' Apple store then......oh wait that's an hour away..grrrrr

Yes I too have the same issues! Stopped working last Friday. Been escalated to engineers now & I await a response from Apple. No timescales given, but they are aware of the issue & it is affecting a small minority of IPads apparently!

So far its been a week & the iPhone works fine

MCfloyd49,

Do you by chance have an Airave system?

I am a customer of Sprint and started having the problem you are having sometime between Fiday and Monday. I just remembered that on Friday afternoon, I launched my Airave box. It stopped working a couple of weeks ago and I was told to throw the power cord away. I did so and the new power cord arrived Friday afternoon and that's when I hooked the Airave back up.

I don't have cellular service on my iPad, but I need the box for making calls from my house.

Tofer King

Same here, your best bet is log it with Apple Support & let them tell you when it's fixed. I have direct contact details of the senior advisor I am dealing with now, as it's been escalated up the line & now with engineers.

nigel169 wrote:

I assume when you restore and delete everything that it doesn't actually delete the core apps such as Messages because it seems to happen too quickly. It took ages to download ios8 initially and yet the restores don't take long at all to bring up the main apps which makes me think they stay in memory while everything else gets deleted. Don't know if that's the case.

Came to the conclusion it must be Apple and have just done a reset every day in the hope that one day it will work.

The preinstalled apps cannot be elected or installed again. They are built into the iOS, so when you erase all content and settings, they will still remain on the iPad and be present when you activate the device again. If you restore to factory settings by using iTunes (which is different than erasing all content and settings because you are installing the iOS all over again when you restore to factory settings) the built in apps will still be on the iPad.

Yes phone Apple Support, tell them you have done all the resets etc etc. My iPad Air is also only a few months old & have been told by the senior advisor that this is not an issue where a new iPad would be issued, so I guess it's a waiting game until the next update I guess. So frustrating!

This happened to me beginning yesterday and have done all the things you have suggested outside of going into the apple store as I am in Brussels on work. Both my iPhones work fine, its just my iPad air. Since i hadn't updated my software in weeks and no other changes were made, it has to be something with Apple servers. Keep us updated! This is how I communicate with my family when I am away so I am very frustrated

Count me in on the same issue. Just noticed this issue when I received a Facetime call on my iPhone but it did not connect with my iPad as it usually does. After reading these threads I found that my iMessage on my iPad Air is also not working. Everything is working fine on both my iPhone 6, iPhone 5, and iPad 2. Am reporting now to Apple Support.

Add me to the ongoing problem, it will be interesting to see what the genius bar says to me at my appt tomorrow. I called support today and had already tried all of the possible suggested fixes. I use to work for Apple and the tier one support guy was clueless. This probably isn't his fault. Apple did not always share information about problems or suggested fixes and then they would flag you for escalating things to a tier 2 analyst This seems to be a system wide problem. I understand that crap happens but at what point would it kill them to post something on the website. Once it was apparent that restoring the device from a backup or setting it up as a new device wasn't going to work. Id have appreciated knowing this before rather than after as I wait from all of my apps to restore

Okay...so if enough of us keep posting maybe they'll do something. Same thing happened to me about two days ago on my iPad. It is not new, about 2 years old. Stopped recognizing apple ID's when using iMessage. Followed the advise and reset all my settings. When I tried to open iMessage and FaceTime I got the same error message you all are mentioning.... So frustrated!

Just got off phone with senior adviser. He said he actually had same issue himself and after the usual resets didn't work he reset his modem and router and that did the trick. And when he came to work he got a lot of calls for same issue. Whatever Apple did yesterday for iCloud to go down, messed up the communication with the network providers it looks like. Try resetting modem first wait a few seconds than plug router back in. Or call network provider and have them do automatic reset. And try another wifi network outside of home to see if it works then. Sadly resetting my router and modem didn't work but will try another network later to see. Fingers crossed it will.

I am on the road and have tried several networks and of course, cannot ask hotels to reset modems. I was on the phone with Apple for a long time last night, they also tried everything and eventually escalated to a senior engineer. I am waiting to hear back. Do not both with factory reset it doesn't work. And like everyone else my 2 iPhones work just fine.

I too have the same problem. I called Apple support on Tuesday and talked with a senior technical specialist, tried everything that has been mentioned and nothing. Than told to give it 48 hours and it should work and she would call back. Needless to say it still did not work. She called back on Thursday and now tells me it is a Apple server problem and to give it 2 weeks to have it fixed. This is totally UNACCEPTABLE. Apple fix it now.