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Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
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Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
Hi,
my wifes iPad is suddenly showing 'disabled - connect to iTunes'.
This should only happen if the password is entered incorrectly but this is not the case.
We have the password but no other Mac and neither has she ever connected to iTunes.
So now what?
thanks in advance
iPad (3rd gen) Wi-Fi + Cellular
Orgoneyes wrote:
Just to add, my wife neither knowingly, nor willingly set the option in question. She is 100% computer-techless. She never touches anything other than the camera, notes and internet...... Ever!
Please don't jump to conclusions.
Someone set it.
Orgoneyes wrote:
aSo after making many phone calls we can find no-one tonight who has iTunes and is at home. It really would appear that Mac have made an enormous mistake by assuming that iTunes is ubiquitous.
No. They assumed that anyone that needs it has access to the Internet and would download it for free.
Orgoneyes wrote:
Saying goodbye Mac became very easy.
Goodbye.
If you are not here to be 'supportive', then why waste everyones times with miserable input on the Mac 'Support' forum?
When there is a problem which needs sorting out, it doesn't help anyone by making snide comments regarding peoples lack of Mac OS knowledge.
We still have a device locked, which iTunes does not open.
So now what?
Well they clearly assumed wrongly.
Nobody I have spoken to over here uses, nor ever intends to use iTunes.
Nobody is aware that iTunes is essential to iPad/iPhone recovery.
By a very long way, not everyone has access to the internet in Brazil. For example, we need it, right now, but have neither a functioning Mac nor use Windows.
So again..... Now what?
That is what is known as a product flaw.
If you are in Rio then try going to the Apple store there, make a Genius Bar appointment : http://www.apple.com/br/retail/storelist/
Hello King Penguin.
Perhaps if Mac released iTunes for Linux then we would not be stuck in limbo, however when it becomes possible to find it, we're gonna try one more time on iTunes, but at least have the Apple shop nearby. Even if it will be annoying to pay Mac hard earned money to erase all of the device's data, in no small part due to a failure in the devices which they sell to an unwitting public.
At least we can transparently see why Apples profits are at an all time high - even if their fan base isn't.
Would be interesting to know what someone would do if they lived 1000 miles from an Apple shop?
Hang on... Actually I already know, the Brazilian version of eBay and other sites have no shortage of locked iPads and iPhones for sale.
Is it possible to suggest that Apple figure out a more user friendly way around this obviously common before they lose more followers?
I know all this has nothing to do with you, but I would like to thank you for your time.
Due to the small market share of Linux it's unlikely to happen, but you can try leaving feedback : http://www.apple.com/feedback/itunesapp.html
A search implies that you might be able to use iTunes on Linux via emulation software - WINE is mentioned, though it's not officially supported and I don't know if it gives full functionality.
The majority of people who have iOS devices will have a PC or Mac computer so that they can copy their own music and backup their purchases and content.
The locked devices on eBay are likely to be found or stolen devices.
iPad has become disabled. We have the password but it was never connected to iTunes. How can we get back in?
