iPad has become disabled. We have the password but it was never connected to iTunes. How can we get back in?

If you are not here to be 'supportive', then why waste everyones times with miserable input on the Mac 'Support' forum?

When there is a problem which needs sorting out, it doesn't help anyone by making snide comments regarding peoples lack of Mac OS knowledge.

We still have a device locked, which iTunes does not open.

So now what?

Well they clearly assumed wrongly.

Nobody I have spoken to over here uses, nor ever intends to use iTunes.

Nobody is aware that iTunes is essential to iPad/iPhone recovery.

By a very long way, not everyone has access to the internet in Brazil. For example, we need it, right now, but have neither a functioning Mac nor use Windows.

So again..... Now what?

That is what is known as a product flaw.

Hello King Penguin.

Perhaps if Mac released iTunes for Linux then we would not be stuck in limbo, however when it becomes possible to find it, we're gonna try one more time on iTunes, but at least have the Apple shop nearby. Even if it will be annoying to pay Mac hard earned money to erase all of the device's data, in no small part due to a failure in the devices which they sell to an unwitting public.

At least we can transparently see why Apples profits are at an all time high - even if their fan base isn't.

Would be interesting to know what someone would do if they lived 1000 miles from an Apple shop?

Hang on... Actually I already know, the Brazilian version of eBay and other sites have no shortage of locked iPads and iPhones for sale.

Is it possible to suggest that Apple figure out a more user friendly way around this obviously common before they lose more followers?

I know all this has nothing to do with you, but I would like to thank you for your time.

Ok, off to work now but shall try again later this evening.

Did you say that a Mac 'will' lock it permanently?