My iphone 6 doesn't ring when a call comes in.

I have to "reset" my phone about every other day because it keeps silencing the ringtone. I get my notification sounds, but not my alarm, calls, or text messages. I've checked ALL my settings to make sure there's no do not disturb or timed silence thing. All three settings have different tones set as well so I'm really trying to figure out WHY my phone keeps doing this.

I just experienced the same problem with my iPhone6 not ringing..... Took the advice of simply shutting phone off and back on...... Working Fine Now an RINGING UPON GETTING A CALL!

YAY New it was something simple just had to find it....... Thanks

I was researching two problems. One, no ring when someone called, only a vibration and I had not changed a thing. Two, some of the videos on Facebook would not play! This solution of simply turning off my phone and turning it back on fixed both. After I did this I remembered that my sister told me that I should turn my phone off once in a while to give it a rest and/or reset my phone! I thought she was nuts but this is the second time I have turned off my phone and by doing that it has solved all of my issues! I guess even modern technology needs a rest too!

Yes I did simply by turning it off and turning it back on..... It takes a

couple minutes to power off. Hope it works for you...I'm sure you tried the

other simple issues such as the Dutch on the left that cuts all sound off

the volume etc;...good Luck!

On Feb 8, 2017 3:37 AM, "Apple Support Communities Updates" <

Unfortunately no. I have just learned to turn my phone off every night before I got to bed to reset it. If you find anything else out, would you please let me know. And I'll do the same. Thanks in advance.

Shux I was hoping it would solve your problem like it did mine.... but you

should not have to turn it off every day to eat it if there is cell phone

store such as ATandT or Verizon etc close by stop and see if somebody there

can figure it out …I promise it's something simple unless the speaker is

messed up does it work with text Alerts etc; or on speaker while talking?

On Feb 8, 2017 8:00 PM, "Apple Support Communities Updates" <

Everything works just fine for up to about 36 hours of me resetting it. Than my ringer for calls and texts doesn't work. My videos won't play. Facebook videos won't play. I have had iPhones for ever! And other than the recall on the 5c lock button, I've never had problems. Until now. I'm a main boss at work and everyone calls me with problems to fix them and it's a pain in the rear when I don't hear my phone. Than its a matter of hoping I don't have an even larger problem to fix at work than I did when I missed the call!!

Lol.... No it don't sound stupid I know what you mean I felt the same when

I first set my phone up... Just as long it's working now it doesn't matter

which one worked! Hope your problem is solved for good... Thanks

Sincerely

Cynthia

On Feb 8, 2017 7:56 PM, "Apple Support Communities Updates" <

My issue still exists. I turn it off every night to assure that I will hear my alarm clock every morning. Why apple hasn't done anything yet is frustrating. I've done everything everyone has suggested and nothing has helped. :(

Is there a moon in the top right of the home screen? That means do not disturb is on.

Did you check the notification settings ?

Go to settings > Notifications > Phone..

Thank you, this was driving me crazy also, checked everything I could possibly think of.

Thank you - this was invaluable... and now I also know I have a 'silent' feature!

Yeah! Thank you, this is the only thing that worked, I have tried all the other suggestions and have been messing with this off and on for over a month!

The problem seems to be with 4G/LTE Network settings. I reset my network settings first, then switched mobile voice and data to 3G. Now my phone rings just fine.