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My iphone 6 doesn't ring when a call comes in.

My iphone 6 doesn't ring when I get an incoming call. I've checked the setting under phone and turned off the vibrator. Don't know what else to do? HELP!!!!

iPhone 6, iOS 8.1.3

Posted on Mar 25, 2015 4:55 PM

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Posted on Nov 10, 2015 7:22 AM

Thank you SO much. Spent hours triple-checking my settings, but had no idea about the silent switch to the side of the phone. My wife and I now (finally) got our iphones to work properly. You're a star.

47 replies

Jul 26, 2015 11:31 PM in response to laurancee

I dunno if the LTE will make a difference to me, I just flicked the option - but if anybody calls me this time of night,my wife will kill them.. and torture me for weeks.


I have a brand new iPhone 6, worked just spiff for the first week. Then, yesterday, I found messages and missed calls. The phone was in my shirt pocket in a quiet environment, so I didn't just miss them. Later, I was actually looking right at the phone when a call came in - with no ring tone.


No, Do Not Disturb is not active

No, the mute switch is not set to mute

yes, the volume is set high enough to be heard (in the next county)


Yes, i can play music, ring tones, etc just fine. Ergo, hardware seems to be eliminated. I've spent the past 6 hours poking and tinkering and reading the net, and can't find a definitive reason.

Aug 28, 2015 3:05 PM in response to koko57

I found the remarkably simple answer to this problem (the side switch on the phone was set to silent)on my phone at another thread:


sterling rUser uploaded fileJun 8, 2013 1:54 PM Re: My Iphone doesn't ring or makes any sound just vibrates

Re: My Iphone doesn't ring or makes any sound just vibrates

in response to Melissa Castañeda

Hello Melissa,


Here is an article about troubleshooting the phone being silent. Called iPhone: No ring or sound from built-in speaker it can be found here http://support.apple.com/kb/TS1205.


Also I would recommend looking at the side switch on the phone. Here is an article that outlines the sideswitch:

iPhone Buttons

http://support.apple.com/kb/ta38625


Flip the Ring/Silent switch to change between ring User uploaded file and silent User uploaded file modes.
User uploaded file

When set to ring mode, iPhone plays all sounds. When set to silent mode, iPhone doesn't ring or sound any alerts or sound effects (alarms set using Clock do sound). By default, when you get a call, iPhone vibrates whether it's set to ring or silent mode.

If iPhone is set to ring mode, you can silence a call by pressing the Sleep/Wake button or one of the volume buttons once. Press a second time to send the call to voicemail.

My iphone 6 doesn't ring when a call comes in.

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