Pro Video Format 2.0.1 ask me to update it in MAS repeatedly in loop

probably the best thing to do is just wait 30 days 🙂

Just called Apple support... here is the official fix.

1) Move all files from /Library/QuickTime/ to a temp older on desktop

2) Open AppStore and download/install update

3) Reboot

4) Copy any missing files from temp folder on desktop to /Library/QuickTime. For me this was 1 file, AppleMPEG2Codec.component.

Hope this helps someone!

-emde

Glad to have helped. And by the way, I have a blog where I post solutions of this kind (though not yet this one):

http://mymacfixes.blogspot.com/

Aaron

Another way to fix this is to install FCP X, Motion, and Compressor and then install Pro Video Format 2.0.1 🙂

That fix also solved the Safari persistent crash on startup.

That fix also solved the Safari persistent crash issue.

emde wrote:

Just called Apple support... here is the official fix.

1) Move all files from /Library/QuickTime/ to a temp older on desktop

2) Open AppStore and download/install update

3) Reboot

4) Copy any missing files from temp folder on desktop to /Library/QuickTime. For me this was 1 file, AppleMPEG2Codec.component.

Hope this helps someone!

-emde

Thank you! Works perfectly! I've spend an hour on Apple chat support including screen sharing and they couldn't make it work, but you did. 😎

Thank you! Your solution was spot on and worked great! 😎

~e

to remove the update notifications in your 30 days update list you can remove the updatejournal.plist file

which is located in the following path, this will remove all entries.

It works great Eau Rouge ... thank you a lot !

So I don't wait for a month ;-)

Thank you.

Excellent! This fixed the problem I had been struggling with the past two days. Thank you very much!

Same problem with Pro Video 2.0.1 updates here on my IMAC, went through with tech support for an hour last night and could not resolve. Tech taking to engineering and will email findings in a day or two. System would not allow me to hide the update either. Downloaded update directly from Pro Video site and no resolution to update showing again. Just ignoring for now.

gah problem came back for me today. Did Apple recommended fix and had to restore 2 files. Didn't work. Did Apple recommended fix again and only had to restore 1 file. Worked. Then used XCode's plist editor to delete all the old install entries for the repeated installs. (file given in another post, but had to show hidden files to see it).

The problem with the official Apple fix is that it does not include all the files and folders that are included in the update. At least for some users, there are also files to be installed in Application Support and in the System Library (as opposed to the regular Library). The greatest problem I noticed was with the Compressor folder in Application Support, which the Apple Installer actually trashed instead of updating with its included files. Installing with Pacifist took care of all this.

In regard to permissions: Yes, after installing with Pacifist, there were a number of permissions that had to be fixed with Disk Utility. But that was also true after first trying to install with the Apple Installer. In other words, the incorrect permissions are in Apple's update, and are no fault of Pacifist. Also, there were NO ACLs on my system after installing with Pacifist, so the user who found those had probably gotten them somewhere else.

As for the dates on the files: Look at version numbers, not creation dates. If there's an older date, then it's probably because Pacifist is only updating the files that need it.

Several days after installing with Pacifist, I'm experiencing zero problems. For all of you spending loads of time with Apple Support with no resolution, you might try the easy way!

Aaron Shepard

AaronShep wrote:

Glad to have helped. And by the way, I have a blog where I post solutions of this kind (though not yet this one):

http://mymacfixes.blogspot.com/

Aaron

subscribed 🙂