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Pro Video Format 2.0.1 ask me to update it in MAS repeatedly in loop

Pro Video Formats 2.0.1 appear in MAS as software update available. I click update and it get installed, showing up in the list of updated software. But after I close MAS, then start it again, Provideo Formats 2.0.1 show up again asking me to update. And it loop over and over.


Any friend here experience the problem I reported here, and hw to workaround so that it will not show up and loop itself


Help please

MacBook Pro with Retina display, OS X Mavericks (10.9), OSX 10.10 Yosemite

Posted on Apr 21, 2015 8:47 PM

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Question marked as Top-ranking reply

Posted on Apr 21, 2015 11:46 PM

I was able to fix this by downloading the update from Apple Support, opening the package file with Pacifist, selecting the top-level item, and hitting the Install button. Pacifist installed it perfectly, and the update notices disappeared.


I'm not sure what the problem was, but I noticed that the update contained Application Support files for Compressor that Apple's Installer did not install. In fact, the Installer removed the Compressor folder when I created one!


I think maybe Apple got all the file and folder permissions wrong too, because after installing with either the Apple Installer or Pacifist, Disk Utility had a lot of permissions clean-up to do.

74 replies

Apr 25, 2015 8:04 AM in response to Purd

Reply Helpfulby emde on Apr 23, 2015 4:52 PM

Just called Apple support... here is the official fix.


1) Move all files from /Library/QuickTime/ to a temp older on desktop

2) Open AppStore and download/install update

3) Reboot

4) Copy any missing files from temp folder on desktop to /Library/QuickTime. For me this was 1 file, AppleMPEG2Codec.component.


Hope this helps someone!


-emde

The above method did not work for me. I had already done the software update and it was appearing again as an available update. After rebooting all of the files were there, none were missing, and the App Store is still listing the update as available. Time to try the Pacifist method, I guess.

Apr 25, 2015 10:01 AM in response to jennjun

Had the same issue.


I decide to call Apple support, while waiting on the phone I found this thread, but I decided to hear what Apple had to say. Senior adviser suggested to restart in a safe mode. The update ProVideoFormat 2.0.1 was not showing. After restarting the computer in a regular mode, the problem disappeared.


I was really curious what killed the update loop. The senior adviser said that most likely some quick time plugins were still running in the back, and going from the safe mode to regular one killed the process. Therefore one of the solutions moving all files from /Library/QuickTime/ to a temp older on desktop, made sense.


Hope this helps some people.

Apr 25, 2015 11:00 AM in response to Odinsdad

Just called Apple support... here is the official fix.


1) Move all files from /Library/QuickTime/ to a temp older on desktop

2) Open AppStore and download/install update

3) Reboot

4) Copy any missing files from temp folder on desktop to /Library/QuickTime. For me this was 1 file, AppleMPEG2Codec.component.


Hope this helps someone!


-emde

Apr 26, 2015 1:07 PM in response to Purd

Based upon the information here, I downloaded the ProVideo Codecs, moved all items out of /Library/QuickTime and rand the installer. Afterward I moved the missing components back into /Library/QuickTime and retested the Updates. This resolved the issue for me. Looking at the components that were installed, I believe it would only be necessary to remove the following items:


AppleAVCIntraCodec.component

AppleHDVCodec.component

AppleIntermediateCodec.component

AppleMXFImport.component

AppleProResCodec.component

DVCPROHDCodec.component

FCP Uncompressed 422.component

IMXCodec.component


I used the link from another submission to download: Pro Video Formats 2.0.1

Pro Video Format 2.0.1 ask me to update it in MAS repeatedly in loop

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