Mac Mail - Message Body Not Displayed

Been having a problem as of late with the Mac Mail app,

I cant seem to view message bodies and can only see the sender/subject/ect. but no message body.

When I load the message on my phone or icloud.com it e-mail displays fine.

I have tried rebuilding the mailbox twice already but it had no effect.

Any Help?

MacBook Pro, OS X Yosemite (10.10.3)

Posted on May 4, 2015 1:03 PM

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Posted on Feb 4, 2018 3:37 PM

Okaaay!

Seems it was me all along, and nothing to do with the problem(s) noted in this thread. When I got the Gmail security alert today, I seem to have told Google to block access from 'less secure apps' - forgot I did that. In checking Google security settings now, I noted that switch was set and so I unset it to allow 'less secure apps' access. Mail now working fine. So Google classifies Apple Mail app as a 'less secure app'!! Which means I have to allow access to ALL 'less secure apps' in order to use Apple Mail app (which I mainly use to ensure I have an offline copy / backup of all my mail and am not dependent solely on Gmail.)

Off to have a word with Google re this. Apologies for distraction from the topic at hand, but others may wish to note this, re use of Gmail and Apple Mail.

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Question marked as Top-ranking reply

Feb 4, 2018 3:37 PM in response to george57l

Okaaay!

Seems it was me all along, and nothing to do with the problem(s) noted in this thread. When I got the Gmail security alert today, I seem to have told Google to block access from 'less secure apps' - forgot I did that. In checking Google security settings now, I noted that switch was set and so I unset it to allow 'less secure apps' access. Mail now working fine. So Google classifies Apple Mail app as a 'less secure app'!! Which means I have to allow access to ALL 'less secure apps' in order to use Apple Mail app (which I mainly use to ensure I have an offline copy / backup of all my mail and am not dependent solely on Gmail.)

Off to have a word with Google re this. Apologies for distraction from the topic at hand, but others may wish to note this, re use of Gmail and Apple Mail.

Oct 23, 2017 12:04 PM in response to RTunnacliffe

That "new" view shown in your screenshot does not seem to have an obvious preview pane below it, or to its right. It is not at all obvious how to get it back from there. BUT:


"Classic" view has a much more obvious preview pane, but it sometimes gets squashed at the bottom of the viewer pane, with only a dot along the bottom edge indicating it could be hidden. It sometimes resists casual attempts to "pull it up" despite the appropriate upward-pointing arrow appearing.


>> The solution is, in Classic view, to grab the upward-pointing arrow, and pull it almost all the way to the top of the pane above. Nothing less will do.


I just wiped out my preview pane trying to set up a screenshot, then spent an hour trying to get it back. I found the above solution here:


El Capitan Mail Preview Pane issue


It turns out this fix also fixes the preview pane in the "new" view, adding a non-zero-sized preview pane to the right of the email-list-pane, which can then be RE-sized to your liking.

Oct 24, 2017 11:04 AM in response to MeghaJEZUS

I finally managed to solve the problem of missing body text by re-installing the operating system. That also solved other problems like web pages being very slow to load or not loading at all, apps/files being very slow to open, locking up, etc. I did have to re-enter a few passwords but in general, i was very happy with how painlessly I was able to accomplish the re-install. The only problem I had was that after re-install, my Gnucash app would not open. When I tried to re-install the Gnucash, I kept getting an error message and could not get it to install at all. Lucky for me, I also have a Windows laptop, and Gnucash works fine there. It's been a few weeks, and my MacBook Pro is still working like new again.

Oct 3, 2017 4:35 PM in response to MeghaJEZUS

Restarting the computer, quitting and restarting mail, turning WiFi off and back on all help occasionally, but not always. Sometimes, but not always, if you double click to open the message in a new window, the text body will display. Also, if you click "reply" for the message to open in a new window, the message will display although any links will not work. I finally fixed the problem by re-installing the operating system. Now, my mail works fine. Unfortunately, once I had reinstalled the operating system, I had to re-install my gnucash financial software, and now it will not open at all... :-(

May 23, 2017 1:31 AM in response to MeghaJEZUS

I changed message font and the problem started the message body sometimes appeared and sometimes not .

User uploaded file

Immediately took a decision took back up of all data , created a new user account ( different name than previous) , added once again IMAP account mails started downloading from the server and it went absolutely fine .

Finally gone to the user and groups selected the old user name , clicked on minus sign a pop - up window appeared , checked the box for delete home folder , click on done .

Jan 18, 2018 11:03 AM in response to MeghaJEZUS

I have this issue too - it re-occurs, is okay for awhile and then returns. I'm on Sierra 10.13.2. I tried the long complicated process of typing in library, etc but the files the user said would be there are not. I've tried quitting and re-starting. Displays okay on web and other apps. Just on my laptop/sierra it gives me problems. Sometimes when I cursor over the reply / forward keys and hit reply the original message will display. Sometimes not. I hope someone can come up with a solution to this that actually works. Very frustrating. I'm actually considering getting a new laptop just bc of this issue (laptop is 5 years old so it's probably about time but everything else is working well so I prefer not to).

Feb 4, 2018 2:39 PM in response to MeghaJEZUS

I've been having the same problem - noticed it today. Was working fine yesterday.

(OS X 10.8.2 - no recent changes to the system!)

The only thing changed was my gmail password earlier today when Google advised me of a blocked sign-in attempt from an unknown device, which I later put down to the mail app, as I later noticed it was asking for the sign-in password- but I DID update Mail with new password.

Have also stopped Rapport in Trusteer - no improvement.

Maybe I'll try to re-build / re-index Mail, even though it may not have worked for some others....

Feb 25, 2018 10:53 AM in response to george57l

At my wife's suggestion I put my yahoo mail account on Apple Mail. It has been a constant annoyance. Anyone doing a search for an answer to the "message body not displayed" problem will find many years of many people's frustration. I've tried all of the suggestions. Clearly, Apple Mail isn't ready for outside mail accounts. Kinda sad because Apple does so much so well. Bye Apple Mail, I'm gone.

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Mac Mail - Message Body Not Displayed

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