Mac Mail - Message Body Not Displayed

Been having a problem as of late with the Mac Mail app,

I cant seem to view message bodies and can only see the sender/subject/ect. but no message body.

When I load the message on my phone or icloud.com it e-mail displays fine.

I have tried rebuilding the mailbox twice already but it had no effect.

Any Help?

MacBook Pro, OS X Yosemite (10.10.3)

Posted on May 4, 2015 1:03 PM

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Question marked as Top-ranking reply

Posted on Feb 4, 2018 3:37 PM

Okaaay!

Seems it was me all along, and nothing to do with the problem(s) noted in this thread. When I got the Gmail security alert today, I seem to have told Google to block access from 'less secure apps' - forgot I did that. In checking Google security settings now, I noted that switch was set and so I unset it to allow 'less secure apps' access. Mail now working fine. So Google classifies Apple Mail app as a 'less secure app'!! Which means I have to allow access to ALL 'less secure apps' in order to use Apple Mail app (which I mainly use to ensure I have an offline copy / backup of all my mail and am not dependent solely on Gmail.)

Off to have a word with Google re this. Apologies for distraction from the topic at hand, but others may wish to note this, re use of Gmail and Apple Mail.

107 replies

Oct 3, 2017 4:35 PM in response to MeghaJEZUS

Restarting the computer, quitting and restarting mail, turning WiFi off and back on all help occasionally, but not always. Sometimes, but not always, if you double click to open the message in a new window, the text body will display. Also, if you click "reply" for the message to open in a new window, the message will display although any links will not work. I finally fixed the problem by re-installing the operating system. Now, my mail works fine. Unfortunately, once I had reinstalled the operating system, I had to re-install my gnucash financial software, and now it will not open at all... :-(

Oct 24, 2017 11:04 AM in response to MeghaJEZUS

I finally managed to solve the problem of missing body text by re-installing the operating system. That also solved other problems like web pages being very slow to load or not loading at all, apps/files being very slow to open, locking up, etc. I did have to re-enter a few passwords but in general, i was very happy with how painlessly I was able to accomplish the re-install. The only problem I had was that after re-install, my Gnucash app would not open. When I tried to re-install the Gnucash, I kept getting an error message and could not get it to install at all. Lucky for me, I also have a Windows laptop, and Gnucash works fine there. It's been a few weeks, and my MacBook Pro is still working like new again.

May 4, 2015 3:30 PM in response to MeghaJEZUS

If you can see the Headers, you are not having a problem sending or getting emails, or having them organized in mailboxes.


You are having a problem with how Mail is Presenting your emails to you.


This article describes how folks who re-designed Mail expected it to work for you. Note that this is different from how it worked since the first version of Mac OS X, and there are multiple ways to screw it up so that the information you care about is not displayed properly, starting with "Conversations".


Mac Basics: Use Mail on your Mac - Apple Support


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May 4, 2015 4:30 PM in response to MeghaJEZUS

Quit Mail. Force quit if necessary.

Back up all data before proceeding.

Triple-click anywhere in the line below on this page to select it:

~/Library/Mail/V2/MailData

Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go â–¹ Go to Folder

from the menu bar. Paste into the box that opens by pressing command-V, then press return.

A folder window will open. Inside it there should be files with names as follows:

Envelope Index

ExternalUpdates.storedata

Move those files to the Desktop, leaving the window open. Other files in the folder may have longer names that begin as above. Move those files, if any, to the Trash.

Relaunch Mail. It should prompt you to re-import your messages. You may get a warning that the index is damaged and that Mail has to quit. Click OK. Typically, the process takes a few minutes, but it may take hours if you have gigantic mailboxes. In that case, you may be able to speed things up by temporarily adding your home folder to the Privacy list in the Spotlight preference pane. Remove it when Mail has finished importing.

Test. If Mail now works as expected, you can delete the files you moved to the Desktop. Otherwise, post your results.

Jul 9, 2015 2:23 PM in response to goette

Take a screenshot:


Use command-Shift-4, press spacebar, then click the window you want to capture. default is to save to the desktop as "Screen Shot 2015... date& time"


Post the screenshot:


On the forums, start a reply, then click the little camera icon in the header. navigate to the Screen Shot you just saved, and select to post in your message. Click "Reply" button.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mac Mail - Message Body Not Displayed

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