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Mac Mail - Message Body Not Displayed

Been having a problem as of late with the Mac Mail app,

I cant seem to view message bodies and can only see the sender/subject/ect. but no message body.

When I load the message on my phone or icloud.com it e-mail displays fine.

I have tried rebuilding the mailbox twice already but it had no effect.

Any Help?

MacBook Pro, OS X Yosemite (10.10.3)

Posted on May 4, 2015 1:03 PM

Reply
107 replies

May 4, 2015 3:30 PM in response to MeghaJEZUS

If you can see the Headers, you are not having a problem sending or getting emails, or having them organized in mailboxes.


You are having a problem with how Mail is Presenting your emails to you.


This article describes how folks who re-designed Mail expected it to work for you. Note that this is different from how it worked since the first version of Mac OS X, and there are multiple ways to screw it up so that the information you care about is not displayed properly, starting with "Conversations".


Mac Basics: Use Mail on your Mac - Apple Support


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May 4, 2015 4:30 PM in response to MeghaJEZUS

Quit Mail. Force quit if necessary.

Back up all data before proceeding.

Triple-click anywhere in the line below on this page to select it:

~/Library/Mail/V2/MailData

Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go â–¹ Go to Folder

from the menu bar. Paste into the box that opens by pressing command-V, then press return.

A folder window will open. Inside it there should be files with names as follows:

Envelope Index

ExternalUpdates.storedata

Move those files to the Desktop, leaving the window open. Other files in the folder may have longer names that begin as above. Move those files, if any, to the Trash.

Relaunch Mail. It should prompt you to re-import your messages. You may get a warning that the index is damaged and that Mail has to quit. Click OK. Typically, the process takes a few minutes, but it may take hours if you have gigantic mailboxes. In that case, you may be able to speed things up by temporarily adding your home folder to the Privacy list in the Spotlight preference pane. Remove it when Mail has finished importing.

Test. If Mail now works as expected, you can delete the files you moved to the Desktop. Otherwise, post your results.

Jul 9, 2015 2:23 PM in response to goette

Take a screenshot:


Use command-Shift-4, press spacebar, then click the window you want to capture. default is to save to the desktop as "Screen Shot 2015... date& time"


Post the screenshot:


On the forums, start a reply, then click the little camera icon in the header. navigate to the Screen Shot you just saved, and select to post in your message. Click "Reply" button.

Mac Mail - Message Body Not Displayed

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