iPhone 6 plus sudden shut off and won't turn on.

AN62 wrote:

Apple, this is a confirmed problem SO FIX IT!!!!!!!!

No, it's not.

Okay, SmartyPants; so how many more users have to report having same problem before it becomes confirmed and Apple will do something about it?

AN62 wrote:

Okay, SmartyPants; so how many more users have to report having same problem before it becomes confirmed and Apple will do something about it?

Well, let's see. Some 750,000,000 iPhones have been sold. I'm guessing that perhaps half have been updated to the latest IOS. In Q2-2015, they sold 61,200,000 iPhone-6 and 6+ units and, because of age, it's likely that almost all of them are at 8.4.1. How many problem reports are necessary to demonstrate a pattern?

iPhone 6 sudden shut off and won't turn on.

Tried the following and none of them worked:

1. hold power and home button down for 30+ seconds

2. connect to iTunes and hold home button down for 30+ seconds

I am losing trust in Apple

Worked like a charm!!

add me too! i did the latest update, worked fine for the day and then black. did not even register on my imac. took adivse as above and now im in recovery mode. fingers crossed

I just got an iPhone 6s 9/25 and plugged it in to charge last night. This morning it was shut down completely. I had to hold the start and home button for 30 seconds or so to turn it back on. Been using iphones since they first came out never seen this before. Not Good!

My iPhone 6s Plus has shut down randomly, 4x now, since I've received it on 9/25. The home button gets very warm, unusually hot even, when trying to restart the phone after it shuts off. It takes a few tries before it turns back on and for the home button to cool off. I paid $900+ after taxes for this latest and greatest iteration of the iPhone 6s Plus 64gb. My iPhone 6 Plus (sitting in my drawer) and previous iPhones didn't have this issue.

Very poor consumer experience for approx. a $1000 phone. Very dissatisfied.

Take it back.....something isn't right. Get a replacement. If you bought a pair of jeans and found out there was a big rip in the bottom would you feel that you had a very poor customer service, or would you think you just got a bad pair of jeans in the lot.

Take it back. Millions of these were made. They can't all be absolutely perfect. Sorry yours wasn't one one of the perfect ones. When I got my very first iPad 1 it had some sort of issue with the charging port. I was majorly bummed. But, sent it back, got a replacement, and it still is working great to this day....

Best of luck,

GB

reproduced 4 times in last two days. restarts with a hard reboot, but ***. 6s 9.0.2 100% charge. troubleshot a dozen ways. this is an issue.

Take it back to Apple to have it looked at....

GB

My iPhone 6s Plus is having the same issue. Has now locked up twice on me on 9.0.2. Home button becomes burning hot, and I have to hold down the power button/Home button to reboot the phone. I got the phone 9/25, and it was fine for a week, and then has done this twice in two days. Very peculiar.

To JGH and Wgrose

I have the same issue and have taken my iPhone 6s back and they given me a new handset only for it to happen again.

The phone will be unresponsive and not turn on unless you do a hard or soft reset they call it and the phone will turn on but after couple of days it will come back again. This happen on 9.0.1 and then my new handset on 9.0.2

When you got your new phone did you set up as a new iPhone or restore from a backup?

TThis has happened to me twice today and I have an iPhone 6 with the latest update. I have never had an issue. And both times I have had plenty of battery. I had to hold the power & home button both times to get it to work. Very frustrating and this issue has co e out of nowhere! I hope they fix it!

Why would you say it is not the IOS update?