My Apple Watch won't update

Try these steps, which have reportedly worked for others who have experienced issues at the "verifying" stage.

However: do not interrupt your iPhone or watch if the process has already reached the stage of "installing".

On your iPhone, close the Apple Watch app along with all other open apps (double-press on the Home button, swipe up on the previews).

Restart both devices, turning both off and then restarting your iPhone first.

- To turn your watch off (removing it from the charger temporarily): press and hold the side button until you see the Power Off slider; drag the slider to turn off.

- To turn your watch back on: press and hold the side button until you see the Apple logo.

Then try updating again.

- Check that your iPhone is updated to iOS 9.

- Connect your iPhone to Wi-Fi (and preferably also to power).

- Keep your iPhone next to your Apple Watch to make sure they're in range.

- Connect your Apple Watch to power, and keep it on the charger until the update is complete.

- Ensure that your Apple Watch has at least a 50 percent charge before starting.

- Closing all other open apps on your iPhone may help (double-press Home button, swipe up on app previews to close).

- Restarting your Apple Watch and iPhone beforehand may also help.

To download and install the update: on your iPhone, open the Apple Watch app and tap My Watch > General > Software Update - follow the instructions.

Update the software on your Apple Watch - Apple Support

I got mine to work. My phone was NOT on wifi. It was on LTE. I power cycled both my phone and the watch, connected to wifi on my phone, and then retried the update. It still took about 20 mins but it worked. Hope this works for some of you. ***And by the way, shouldn't I have the choice to update over LTE if I prefer? Apple must have had to make that a deal with the wireless companies so that updates wouldn't overtax their system.

I can't update Apple Watch Series 2 to watch OS 3.2.2.

I reset the watch after it stopped working today and it started tracking my activity after but trying to install update 5 times with multiple reboots didn't work.

Either watch is faulty or software is half baked.

I'm also very frustrated with these updates not going through.

I have tried restarting both phone and watch as suggested, re- synching Bluetooth and although my phone is on wifi and watch is on charger (&fully charged) I keep getting the message that my phone is not on wifi

I reset (deleted) my watch completely and activated it WITHOUT backup.

Then I could install the update.

After this I reset it again and this time I activated the watch WITH my backup.

It took me a complete morning but in the end it worked. I'm only curious, if this problem will reoccur with the next update … :/

I am having the same issue as well. I get this error every time. It goes through the entire sequence, at the last second of countdown I get this.

I am connected to WIFI, 50% or more power and plugged into the charger.

dbarnes43 wrote:

I have done everything all of you have suggested and still I can't even get the update. Tells me I'm not connected to the internet which clearly I am.

In that case, try unpairing and re-pairing your Apple Watch and iPhone.

The Apple Watch app on your iPhone takes backups of your watch automatically, including a fresh backup when unpairing via the app. When setting it up again after unpairing, choose to restore your watch from backup when offered the option by the Apple Watch app. Most data and settings will be restored, except for: calibration data, synced playlists, cards used for Apple Pay on your watch, watch passcode.

Unpair your Apple Watch and iPhone - Apple Support

Set up your Apple Watch - Apple Support

I have done everything all of you have suggested and still I can't even get the update. Tells me I'm not connected to the internet which clearly I am.

I'm having the same problem. Have noted all prior advice and rebooted both the phone and watch twice. Apple Watch app tells me that my software (1.0.1) is up to date. Original problem (yesterday) was that the app showed an update was available and I (apparently) successfully downloaded but the verification went on for hours and never completed. Have been connected to WiFi and watch has been on the charger for all attempts.

I had all these same issues as the rest of you, 1.0.1 was latest, rebooted multiple times, tried resetting Bluetooth, was told my phone wasn't connected to the internet...all of it.

What finally fixed mine was going into Profiles on the Watch App and deleting the Apple iOS 9 Beta Profile, rebooting both the phone and the watch again, then it finally found the watchOS 2 update. It is installing the update as we speak.

What worked for me was to turn off both the watch and my iPhone 6 plus with iOS 9. I also turned off my Bluetooth, and turned it back on. Then I attempted to repeat the download of watchOS 2, and it worked. I now see my Apple watch loading the new software with the circle around the Apple icon slowly progressing while installing. Previously, my attempts at downloading and installing the software resulted in the phone hanging on the "verifying" process. Had attempted to repeat the download, but it repeatedly failed. Only after I turned off the watch and the phone did the download and install process work.

Mine "hung" on verifying.

I came here and read this post and thanks to all: I turned off both the watch and the iphone and within two minutes it finished verifying and is now installing and during which time the Apple logo is on the Watch.

I also had a "this hardware is not approved by Apple (sic)" for the Watch appear a couple of times although I only use Apple chargers and cables so not sure what that was all about.

I can get my upload stuck on estimating time remaining. I have synced and re-synced the watch a couple of time. My home wifi is off my verizon hotspot, so maybe my wifi is the issue. What ever the issue is, it *****.

I have tried restarting my watch my phone switching to airplane mode and forcing wifi. I have power cycled the watch and phone multiple times. And every time i launch the watch app the software update section continues to say software up to date. watchOS 2.2.2 which is obviously not true as watchOS 3 has been released. I have force quit the apps on my iphone and watch to no avail. Can anyone help with this?