why are my missed calls showing on another iphone

northfamily5 wrote:

FYI. changing the Facetime it off iphone cellular calls did not work. We have 4 iphones and 3 are having this issue. I have used the same Apple ID for 5+ years and this has never occurred. I want a solution and not spending time setting up everyone with a new apple id. HELP!

Apple explicitly recommends against sharing an ID for iCloud. Stop doing that. You may not like it, but that's the way it is. If you choose to share an ID in that way, then you'll have to lie with the consequences.

Do you use iCloud for your family? If so, how long have you used it?

I have called Apple Support (multiple times) and they haven't "explicitly recommends against sharing an ID for iCloud". They have suggestions to try but have never said I can't do it this way.

Also during the multiple calls, they have been unable to help me set up Family Share! I have always loved apple for the ease of use of products/services. This is frustrating.

Sharing an Apple ID is always a mistake. Separate IDs with Family Sharing is a much better environment.

acoxfcox wrote:

Anyways, please apple, let us know what's up?

Apple indicates that the following is "what's up."

Can I share my Apple ID with someone else?

You shouldn't share your Apple ID with anyone else. It provides access to personal information including contacts, photos, device backups, and more. Sharing your Apple ID with someone else means you're giving them access to all your personal content, and it may lead to confusion about who actually owns the account.

To share photos, a calendar, iTunes purchases and more with someone else, try these sharing features.

Thank you for trying to help, but that "what's up" info you provided had nothing to do with this issue we are experiencing. You share a part of privacy and security, not issues with multiple devices. I know not so share my id with anyone else outside of those I trust that I don't want to have my information. In regards to the original issue, I was told by apple on phone and online conversation in the past that I could use same id's for iCloud so that I could see all devices on the same account...yes, this was before family sharing (acknowledged).

However, some good news for all. I can not say it is "Fixed", but I have not had the issue since resetting up all my devices from scratch for apple id stuff. This basically involved disconnecting all 7 devices from the apple id and giving them time in the back-end to be 'offline' (i.e.apple's servers). Then I set them up one by one with about 5 minutes between each one (this also fixed a separate issue around iCloud I was having). Hope they stay working this way forever!

Thanks

As I have said before I have 10 devises on my iCloud account. Everything has always worked well until recently. Of the 10 devises. 2 of these are my phones (I have a work iPhone and a personal iPhone) I am getting missed call messages on both of my phones (example: a missed work call is showing on my personal phone and vise versa.). The whole reason I have 2 phones for myself is so I am not mixing work and personal calls, I liked keeping them separate!) the 8 other devises on my iCloud account do not seem to be having this problem of sharing missed call history.

The fact is, I think I speak for all of us who are sharing iCloud with our families... we did not have this issue until recently. I have had my whole family on the same iCloud account since the beginning. It all worked smoothly until this issue popped up. Telling me not to share my iCloud is not helpful. I am going to continue to share my account with my wife and kids. I am not going to spend hours trying to set all 10 of my apple devises to their own account then spend more time trying to set them all up on family share. I don't have time for this, so I'm not going to do it. Even if I was willing to do all this work. I would still want to keep my 2 phones on the same iCloud account, thus not solving my problem.

I would like to hear from someone who can help me get my devises and iCloud to work as it had been working for many years prior to this problem. We are seeking a fix to our situation without needing to switch all of our devises to separate accounts. TiltedKim, your your repeated comments to not share iCloud accounts are not helpful. Telling me to live with consequences is also not helpful. If you do not have a suggestion as to how we can correct this problem so our devises work while sharing an account (as they had worked perfectly this way for many years) then please move on to another discussion. Apple allows 10 devises on an iCloud account and up until recently that has worked very well. Thank you

Builder1 wrote:

Apple allows 10 devises on an iCloud account and up until recently that has worked very well. Thank you

Yes, but that's intended for devices with the same owner/user. I have four devices using the same ID but I am one person. Any Apple ID sharing among different individuals is always a mistake and, while it will work on occasion, it will eventually cause problems.

However, do as you wish.

That last sentence is a bit out of context.

I am the same owner and user... They are both my phones. I own and use both of them exclusively. No one else. I carry both of them in my pocket together! I get a missed call on one phone and is shows on the screen of the other. Thanks!

Ahhh...

That's a zebra of a different stripe!

Builder1 wrote:

As I have said before I have 10 devises on my iCloud account. Everything has always worked well until recently.

Correct. Times change. Prior to 8.2 there were no services designed to share between different devices on the same account, except for contacts, calendars and notes, plus data and backup space. A whole raft of features were added in 8.3 and 8.4, including Continuity and Photo sharing. These have changed the meaning of sharing on an iCloud account. Apple knew this, so they also introduced Family Sharing, so you wouldn't have to share an Apple ID across different people to share music and apps. Because of these new features, you need to change the way you think and work. If you aren't willing to do that you will have issues.

On each phone...

Contacts > Your Name with "me" in light text to the right.

My WAG is that both phone numbers are listed.

I'm kinda guessing here because, of my four devices, only one is a phone. My first suggestion is that you delete the "wrong" phone number. However, my gut feel is that it will repopulate. You may have to go to plan "B" - give yourself two names, perhaps one with a middle initial or one with "Joe" instead of "Joseph" or something comparable to that. Make sure that "me" is "Joe" on one phone and "Joseph" on the other phone.

Edit...

For an understanding of why this happened, read Lawrence's post.

Hi there!

Have you checked your SETTINGS➡️PHONE➡️CALL FORWARDING???

Coz' it's like CALL DIVERT, depends also with your own choice:

Divert to number _________,

If,

...unanswered

...busy

...mobile off

(blah... blah... blah...)

Just try, then try to check with your wife if it still the same.

Otherwise, RESET ALL SETTINGS will do the trick!

I too suddenly started having this issue on my phone today. I call my wife, she doesn't pick up, a missed call from me shows up on my phone! I did not update or sync or change any setting today on my phone or my wife's. I also share my AppleID with all my family members for iCloud also. All my settings are set as suggested here.

I guess it's Apple's way of pushing 'Family Sharing...' on consumers. Doesn't look like there is a choice...I just read about 'Family Sharing' and I am convinced. Looks like it has it's advantages. Even though I have to go thru the pain of setting up all the phones, it seems to be worth it. I'll give it a try. I hope I don't lose any default family sharing that I depend on now. Luckily I don't use two phone personally like Builder1.

But this sudden change in behavior (which worked for years as everyone says here) is really annoying! I hope there is some setting somewhere that prevents this from happening.

moneymajak wrote:

But this sudden change in behavior (which worked for years as everyone says here) is really annoying! I hope there is some setting somewhere that prevents this from happening.

Absolutely. MS-DOS worked great for years and the change to Windows is really annoying.

You post has nothing to do with the issue being discussed.