why are my missed calls showing on another iphone

When I receive calls the missed calls show on my wife's iphone. We both use Iphone 5S's and we use the same apple ID for icloud and purchases. But of course the numbers are different. Also the phones are on 2 different phone accounts.


Why are these two phones sharing the call log?


Thanks in advance.

Posted on May 22, 2015 10:50 AM

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Posted on May 22, 2015 10:59 AM

Go into Settings>FaceTime>iPhone Cellular Calls>OFF. You will want to do it on both devices. You can share an Apple ID for purchases, but as KiltedTim points out, t can be difficult sharing the iCloud ID. It takes a lot of maintenance to do that with multiple devices.

178 replies

Jun 10, 2015 4:43 PM in response to Jbbttusmu

I Am also having this issue. I have a work iPhone and a personal iPhone. Both have always been on the same account and must remain so. I have tried everything suggested in all my searching. Funny thing is, we have 6 iPhones in our household. All on the same iCloud account but for some odd reason only my two phones are sharing a call history list? The settings on all 6 phones are identical and all are updated. the whole reason I have a personal iPhone is to escape work on the weekends so I really want to find a way to stop this. Thanks to all!

Jul 8, 2015 2:38 PM in response to Builder1

Same here on the same issue as you Builder1! I have 4 iphones, 2 ipads and my iMac all on the same apple id and until yesterday did not have this issue at all. I use find phone to see everyone all at the same time and share music and app purchases (has worked seamlessly for a long, long time). Now, not all, but some of our call logs are getting crossed on only 2 of the iphones...have checked all settings that have been mentioned and don't know why this is happening. I know that imessage and facetime specifically can be shared if on same account (ring/message multiple devices), but this is a call log...how the heck?!?!?


Anyways, please apple, let us know what's up?

Jul 15, 2015 12:28 PM in response to Jbbttusmu

As I have said before I have 10 devises on my iCloud account. Everything has always worked well until recently. Of the 10 devises. 2 of these are my phones (I have a work iPhone and a personal iPhone) I am getting missed call messages on both of my phones (example: a missed work call is showing on my personal phone and vise versa.). The whole reason I have 2 phones for myself is so I am not mixing work and personal calls, I liked keeping them separate!) the 8 other devises on my iCloud account do not seem to be having this problem of sharing missed call history.


The fact is, I think I speak for all of us who are sharing iCloud with our families... we did not have this issue until recently. I have had my whole family on the same iCloud account since the beginning. It all worked smoothly until this issue popped up. Telling me not to share my iCloud is not helpful. I am going to continue to share my account with my wife and kids. I am not going to spend hours trying to set all 10 of my apple devises to their own account then spend more time trying to set them all up on family share. I don't have time for this, so I'm not going to do it. Even if I was willing to do all this work. I would still want to keep my 2 phones on the same iCloud account, thus not solving my problem.


I would like to hear from someone who can help me get my devises and iCloud to work as it had been working for many years prior to this problem. We are seeking a fix to our situation without needing to switch all of our devises to separate accounts. TiltedKim, your your repeated comments to not share iCloud accounts are not helpful. Telling me to live with consequences is also not helpful. If you do not have a suggestion as to how we can correct this problem so our devises work while sharing an account (as they had worked perfectly this way for many years) then please move on to another discussion. Apple allows 10 devises on an iCloud account and up until recently that has worked very well. Thank you

Nov 12, 2015 2:05 AM in response to Hypercolor

Hey guys I think I may have the answer to stop sharing call logs between devices on the same Apple id.

Go to settings then to Mobile and scroll down till you see a list of toggle switches.

When you find the one that says phone switch it off on all iPhones that belong to the same id.

i did this a couple of days ago between mine and my wife's phone so far so good.

Nov 13, 2015 1:03 AM in response to Jbbttusmu

I am also having this problem since 3 weeks ago. My missed calls/call logs are showing up on my younger son's phone and vise versa, but not on my wife's and older son's phone. What I've found is only my phone and my younger son's phone are recently updated to ios 9.1, other two phones are still at ios 6 and ios 7 which don't have this issue at all. So i think Apple needs to come out something to to fix it! I have been using iphones since the 1st day it comes out! Never had any problem like this before even we are on the same Apple ID. For now, just about miss calls/call logs issues, how is about if your private messages are shown on other unexpected devices?...really annoying!


What i have done/changed on my phone's setting are:

-Restore iPhone in DFU mode, completely fresh installed: No help

-In iCloud, turn off everything, except Find My iphone ON, Share my Location OFF: No help

-Setting->Phone->Calls on Other Devices OFF: No help

-iMessage OFF, FaceTime OFF: No Help

-Setting->General->Handoff & Suggested Apps OFF: No help

-Sign Out iCloud/iTunes & App Store completely? No try yet, what a point? If so, rather go for Android!


My conclusion, I feel regret after upgrading it to ios 9.1


Thanks,

Nov 13, 2015 12:58 PM in response to teaandjayc

Hi there I did this a few days ago cleared all the call logs and so far so good.

This worked on a iphone running iOS 9.1, go to settings and then to mobile.

When you are in mobile keep scrolling down till you come across multiple of toggle switches.

You will have all these options to stop apps and parts of your iPhone from using mobile data.

Llook very carefully for the switch that says Phone and switch it off, do this to all devices on the same

Apple Id and this Gould resolve the issue of phones automatically sharing call logs. Cheers

Feb 4, 2016 9:36 AM in response to Jbbttusmu

Not to say this is the absolute solution for everyone, but my answer on 1/27/16 solved this issue for my wife and I. Since then we are not seeing each other's missed calls, dialed calls, received calls. That solution is what apple support said to do.

I have iCloud Drive turned on and she does not. As I stated in my post family sharing is not good enough at sharing what we can share using one Apple ID between my wife and I. She has an Apple ID for her email and we have the other ID to share calendars and contacts. We have several calendars we share and each calendar has a purpose.

Feb 6, 2016 8:36 AM in response to Csound1

How so? In the iCloud settings there are toggles if you do not want to share contacts, calendars photos etc. on the same iCloud, this it not the case for "call history"? It's just poor and sloppy design that causes this, and thus by what you are saying it suggests that instead of fixing it Apple would rather just require the user to sign up for multiple accounts, an admin nightmare. If the intent for a "single" user is to have the same shared iCloud account and data on multiple devices (iPhone, tablet, etc) then why would they not include a way toggle the sharing of your call history as well on each device? Simple... It's a design flaw, a bug that they are neglecting to correct.


Other than not being able to manualy turn off sharing call history, I'm not sure what type of security you are referring to...


I do know that it is not secure or convenient having my contact and credit card information stored 7 times one for each seperate apple ID. I "own" all 7 devices, there is no reason I should have to have a seperate account for each device I own. My kids that are "involved" and "using" the devices do not own them and are not entitled to anything concerning an Apple ID or account nor do I wish or ever have wished them to even have an Apple ID. they do not know or have access to my apple ID account password. the devices are set up to not allow purchase without my approval and password. Once they are adults and pay the bill they can get their own device and accounts and do as they wish. This is wrong on so many levels for Apple to require this of owners/users, especially when a simple toggle would resolve the issue. Instead they have muddied things up with requiring the same owner to have multiple accounts, very clunky. If you agree with and support Apple on this, you are acting as mindless sheep especially when there are clearly more simple and logical alternatives that could be employed.

Feb 6, 2016 10:04 AM in response to stuffdoggg

stuffdoggg wrote:


Fair enough Meg st._Clair , may not be a programming "Bug", but it would be fair to say it's a design flaw

Not that it needs to matter to you, but, I disagree. I think it's quite a logical design choice. It works for me. Yes, yes, people say but why couldn't it be user selectable. Well, if everything were user selectable, the interface would be a mess. That's just not the way Apple does things. It's also a choice that tends to force people in the direction Apple seems to want them to go.... not sharing Apple IDs.


Submit your feedback. Hope for the best.

Apr 8, 2016 11:48 AM in response to Jbbttusmu

Come on Apple. Fix this problem already. Clearly there are so many use cases as to why this should not be happening. Apple never intended on people creating multiple Icloud accounts when they have multiple phones.

and the family sharing thing is useless when the main thing people want to share is photos, and multilpe users in the home want their pics to automatically go to the one iCloud account on the household mac.

The facts are simple... everyone's devices were configured correctly and they behaved correctly. Then they started doing something wrong. Apple never changed their rules for setting up a device. Apple never said people shouldn't share an iCloud account. Apple created an OPTIONAL feature called family sharing for people who DONT WANT to share certain things across devices.

Apple created Handoff etc so your iPad would ring when your phone would ring. That's great. so you can see your missed calls on your watch and iPad and Mac. But why your missed calls would appear on another PHONE is a flaw. That PHONE never rang at the same time. Clearly this is a design flaw. Please stop defending Apple as if they're your infallible Pope. The fact is Continuity/Handoff is still buggy (in plenty more ways than just this too) and this bug hasn't been fixed yet.


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Jun 14, 2016 6:58 AM in response to Jbbttusmu

Setting up separate iCloud accounts and linking via family share doesn't even yield the same effect and benefits as sharing one account for the whole family. I took the time to set all that nonsense up myself only to find out that it screws up 75% of the reasons that we share the account (synced contacts, backups of all devices, synced photos, etc). Lately it has become ridiculous. Now we can no longer have different "My Info" across separate devices on the same account. It keeps switching to my wife's info on my phone. We share missed calls now. Even apple support employees have routinely mixed up our devices. FYI we have had a shared single account since it was called MobileMe for $100/yr

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why are my missed calls showing on another iphone

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