"Recent calls" list won't clear

I Also experienced this problem Today 3 deleted calls from 2014 appeared as missed calls on my lock screen. When I looked at my missed calls a list of old deleted calls appeared. It took me two tries to clear all to get rid of them. But I had already cleared them last year. Anybody else?

I've read all of the comments in this blog and it appears that everybody has an iPhone device with this problem. I've experienced the same problem on my iMac and my Macbook Air over the last few years. Can't identify exactly when it started. The iMac now running El Capitan and the Air now running Sierra. I don't now or have ever used iCloud Drive.

P A Y A T T E N T I O N T O W H A T ' S B E E N S A I D H E R E B Y E V E R Y B O D Y A P P L E !

Y O U K N O W I T I S A P R O B L E M, S O F I X I T !

Hi. Hope this article will be helpful: http://osxdaily.com/2013/05/23/clear-call-history-iphone/

1. From the Home screen, tap Phone.
2. Tap on Recents.
3. Then tap Edit.
4. Tap Clear.
5. Tap Clear All Recents to confirm. This will remove call history

As with all of you, I have also encountered this problem. But I think I may be a little further along than some of you so I will share what I have been told by Apple. This also started for me about 6 months ago. I started getting calls showing up from October of 2014. What was really sad is the fact that many of the calls were calls to and from my now deceased mother. So now I have her "calling" me every few weeks now.

I contacted Apple Care to help with the problem. The first Apple representative had me back up my stuff on iTunes, then he deleted all of the software and installed Apple's software. The process took about 2 hours. Of course, the whole time I was saying that if we but the backup back on the iPhone, then the "virus" or "software glitch" could be on the backup and would return. "Nah, this will take care of it", he said. Three days later all of my recent calls from 2014 reappeared.

This time, I tried to trade in my still under warranty phone for a new one. Apple said no, we still have some things to try. This time I spoke to a very nice lady i will call CR, who is the Apple Care iOS Senior Adviser. This go round, we backed up my photos, contacts, and music to the iCloud. She wiped the phone clean, and destroyed (deleted) all of my past backups on iTunes. She added brand new Apple software, then downloaded the photos, etc from iCloud.

Two days later, my mother called again! (Same returning call log).

This is CR's latest reply on July 29:

"I will be submitting this to our engineering team now. Thank you for checking your devices. Again, I think this emerging issue could possibly be related to iCloud drive. For now, turn OFF iCloud drive on all your devices. Settings>iCloud>iCloud drive. Remember iCloud drive is not the same as iCloud, it is part of it. So you can leave iCloud ON, but just make sure you turn OFF iCloud Drive on all your devices (I have an iPad and iPod as well). Then once you turn iCloud DRIVE off on all the devices, delete your call history again and leave it turned off. If I am correct this issue will follow you with a new phone. I did look at your attachments and I do see that this is an emerging issue. I appreciate your cooperation while we get to the root of the problem"

Best Regards

CR

Apple Care iOS Senior Advisor

Note: The attachments that CR looked at is a PDF of all the replies that each of you have written. So Apple is DEFINITELY aware of the problem. If I hear any good news, I'll come back and post it here for all to read.

I have the same problem. I've tried everything and can temporarily delete my recent call list, but they keep coming back. Powering the phone down after clearing the list does not solve the problem and I can't find a pattern to why the calls reappear. Hello Apple Support -- any suggestions?

Same problem here. "Recent" calls (some from last year...) persistently reappear in call history even though I've deleted the entire history every time this has happened (and it seems to happen almost daily now). Just like NetScore said, powering the phone down does not help and there seems to be no obvious pattern to when the calls reappear. I updated to iOS 8.4 recently and hoped that this would resolve the issue, but apparently it didn't... 😕

I have today started having the same problem. Clear calls list and it later reappears. I thought it might have been related to several calls I've had from one of those numbers which appears to be genuine but which hangs up the moment you answer. This is on an iPhone 5 using iOS 8.4.

Hello Brianlp and others !

I think instead of deleting the whole list at once you should delete the numbers one by one i know it will take long but this is the only thing we can try here.

let me know if you any more assistance.

Have a nice Day !

HKQ

For more :http://hkqwrites.blogspot.com/

I Have that exact issue and I have tried your resolution and no this does not work, I woke this morning to missed called form over 6 months ago and several face time calls that have been deleted. this has become a pain in my butt and nothing that has been suggested has worked.

Brian, what you said would have worked if this was a bug related to the device you're holding in your hand or it's software installation but this issue has nothing to do with your device. It's most likely an iCloud issue because when you delete recent calls from the device they get deleted on the device... then after a while (usually around midnight) they come back to your device. Deleting iCloud Backup does nothing to resolve this issue either. So they must be stored at some other part of the iCloud that's not accessible to users.

This is a pretty nasty bug that may appear to be gone for a while (as it did for me after I installed iOS 8.4 update) but then it comes back out of the blue and bring back your recent calls from months, sometimes years ago.

As urbncwby76 described, the problem sometimes seemingly goes away but then comes back all of a sudden... and the length of the calls list keeps growing as new calls are made, making it more and more tedious every time to remove the calls one by one (especially since removing them one by one does not seem to solve the problem ultimately). Please, dear Apple tech people, try and figure this out...!

This has just started happening to me, had an iPhone for years and had never happened before. Just upgraded to the iPhone 6 and installed the latest update and hey presto.....3 months worth of old calls, including dialled ones. Does anyone (that includes you Apple) have a fix for this?

iPhone6. Happens to me too & more. Only after updating to iOS 8.4. I try clearing recent call log each day, it clears, but then reappears later in the day. It always shows calls only back to July 1st. Additionally, I also get recent calls listed that my wife's iPhone 6 also has made or received, so I get a combined list of my calls AND her calls! Her phone also misses tracking some of her recent calls. VERY annoying.

Same problem here. Glad I'm not alone. I am also seeing the same issue in FaceTime on my Mac and I'm sure it's all an iCloud Drive issue (which I will turn off). Hopefully the issue will be corrected in a future software update.