INKEEPR UNISTALL PLEASE HELP
I downloaded InKeepr by mistake, and now nothing I do is removing it. Please help me
MacBook
I downloaded InKeepr by mistake, and now nothing I do is removing it. Please help me
MacBook
You were already given instructions to remove it in another thread, but here they are again.
You installed a variant of the "InstallMac" trojan. Take the steps below to disable it.
The criminal behind this attack tries to make the malware hard to remove by varying the names of the files it installs. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
Back up all data before continuing.
1. Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
~/Library/LaunchAgents
In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. A folder named "LaunchAgents" will open.
2. Inside the folder you just opened, there may files with a name of the form
something.download.plist
something.ltvbit.plist
something.update.plist
where something is usually a meaningless string, such as "InKeepr," "Listchack," "Oliverto," or "Texiday." It could be anything. The point is that the same string will appear in the name of three files.
Move all such items to the Trash. There may not be any other files in the LaunchAgents folder; in that case, you can delete the folder, but otherwise don't delete it. Other files in the folder are not necessarily malicious (though they could be, if you also installed some other kind of malware.)
Log out or restart the computer. The trojan will now be inactive, but there are a few more components of it that should be cleaned up.
3. Open this folder in the same way as above:
~/Library/Application Support
and move to the Trash any subfolders named with the same something you found in Step 2.
Don't move the Application Support folder or anything else inside it.
4. Open the Applications folder. If there is an item with the same name as in Step 3, or any of the other names listed in Step 2, drag it to the Trash.
If in doubt, press the key combination option-command-4 to arrange the apps by date added. Look at the apps that have been added since you first noticed the problem. If there is one you don't recognize, drag it to the Trash.
Empty the Trash.
5. From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall all extensions you don't know you need. If in doubt, remove all of them. None is required for normal operation. Do the equivalent in the Chrome and Firefox browsers, if you use either of those.
6. Reset the home page in each of your browsers, if it was changed. In Safari, first load the home page you want, then select
Safari ▹ Preferences... ▹ General
and click
Set to Current Page
You were already given instructions to remove it in another thread, but here they are again.
You installed a variant of the "InstallMac" trojan. Take the steps below to disable it.
The criminal behind this attack tries to make the malware hard to remove by varying the names of the files it installs. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
Back up all data before continuing.
1. Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
~/Library/LaunchAgents
In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. A folder named "LaunchAgents" will open.
2. Inside the folder you just opened, there may files with a name of the form
something.download.plist
something.ltvbit.plist
something.update.plist
where something is usually a meaningless string, such as "InKeepr," "Listchack," "Oliverto," or "Texiday." It could be anything. The point is that the same string will appear in the name of three files.
Move all such items to the Trash. There may not be any other files in the LaunchAgents folder; in that case, you can delete the folder, but otherwise don't delete it. Other files in the folder are not necessarily malicious (though they could be, if you also installed some other kind of malware.)
Log out or restart the computer. The trojan will now be inactive, but there are a few more components of it that should be cleaned up.
3. Open this folder in the same way as above:
~/Library/Application Support
and move to the Trash any subfolders named with the same something you found in Step 2.
Don't move the Application Support folder or anything else inside it.
4. Open the Applications folder. If there is an item with the same name as in Step 3, or any of the other names listed in Step 2, drag it to the Trash.
If in doubt, press the key combination option-command-4 to arrange the apps by date added. Look at the apps that have been added since you first noticed the problem. If there is one you don't recognize, drag it to the Trash.
Empty the Trash.
5. From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall all extensions you don't know you need. If in doubt, remove all of them. None is required for normal operation. Do the equivalent in the Chrome and Firefox browsers, if you use either of those.
6. Reset the home page in each of your browsers, if it was changed. In Safari, first load the home page you want, then select
Safari ▹ Preferences... ▹ General
and click
Set to Current Page
Thank you for your excellent and most articulate answer. This worked.
Thanks Linc. Appreciate the help.
Thanks Linc, great info but please get over yourself. No need to scold adults who have questions.....must of us just need the information
A word or two of appreciation. Thank you Linc,I followed your clear advice and cleaned out the unwanted intruder. Listchack.It was found in launch agents,Application support and somewhere else in the library as well as applications in fact everywhere you said to look. Before I followed your advice I was able to suppress it in Safari and make it workable but had to delete LaunchServices.plist in library first.However I could not suppress it in Google Chrome.
Suppressing it is one thing but cleaning it out completely is another. So thank you again for your clear and expert help.I am trying to attach a photo of my trash before it was emptied to show you the content if it helps you and others. Thank you
Linc, thank you for this. I followed your instructions and was able to remove all those folders but the final step of removing Inkeeper from the Applications folder won't work. I emptied the trash of the folders and started up in safe mode to see if that would help but I can't get rid of Inkeeper (the error message says it can't be thrown away because the application is open). The browsers are not opening now to the Inkeeper page but I am getting the "news updates."
Hi kg, This happened to me so I went into Force quit (drop down under apple in Finder) Quit the browser and the trash was able to empty. Hope this helps for you.Z
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Another indication that the test is safe can be found in this thread, and this one, for example, where the comment in which I suggested it was recommended by one of the Apple Community Specialists, as explained here.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a general summary of what you need to do, if you choose to proceed:
☞ Copy a particular line of text to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in safe mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. Load this linked web page (on the website "Pastebin.") The title of the page is "Diagnostic Test." Below the title is a text box headed by three small icons. The one on the right represents a clipboard. Click that icon to select the text, then copy it to the Clipboard on your computer by pressing the key combination command-C.
If the text doesn't highlight when you click the icon, select it by triple-clicking anywhere inside the box. Don't select the whole page, just the text in the box.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
Part 1 of 8 done at … sec
…
Part 8 of 8 done at … sec
The test results are on the Clipboard.
Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
______________________________________________________________
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work (including the referenced "Diagnostic Test"), I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.
Thanks, Z. I tried Adware Medic (following another recommendation) before I saw your reply and it worked!
Hi Linc,
I hear (and see) you're the go-to guy for lots of help here. Please help me too. I also made this terrible judgement and installed inkeepr. I have run the test you recommended in previous posts.
Here is the results;
1 Start time: 01:11:48 07/01/15
2
3 Revision: 1325
4
5 Model Identifier: MacBookAir7,1
6 Memory: 4 GB
7 System Version: OS X 10.10.3 (14D136)
8 Kernel Version: Darwin 14.3.0
9 Time since boot: 1:22
10
11 Energy (lifetime)
12
13 WindowServer (UID 88): 3222.40
14 com.apple.WebKit.WebContent (UID 501): 536.32
15 kernel_task (UID 0): 290.42
16
17 Firewall: On
18
19 Diagnostic reports
20
21 2015-06-30 Finder crash
22
23 I/O errors
24
25 disk2s0: data underrun 8
26
27 Volumes
28
29 disk1: /
30
31 HID errors: 9
32
33 Kernel log
34
35 Jun 29 23:55:50 Process systemmigrationd [496] disabling system-wide I/O Throttling
36 Jun 29 23:55:50 Process systemmigrationd [496] disabling system-wide CPU Throttling
37 Jun 29 23:56:10 Process systemmigrationd [496] disabling system-wide I/O Throttling
38 Jun 29 23:56:10 Process systemmigrationd [496] disabling system-wide CPU Throttling
39 Jun 29 23:56:30 Process systemmigrationd [496] disabling system-wide I/O Throttling
40 Jun 29 23:56:30 Process systemmigrationd [496] disabling system-wide CPU Throttling
41 Jun 29 23:56:50 Process systemmigrationd [496] disabling system-wide I/O Throttling
42 Jun 29 23:56:50 Process systemmigrationd [496] disabling system-wide CPU Throttling
43 Jun 29 23:57:10 Process systemmigrationd [496] disabling system-wide I/O Throttling
44 Jun 29 23:57:10 Process systemmigrationd [496] disabling system-wide CPU Throttling
45 Jun 29 23:57:30 Process systemmigrationd [496] disabling system-wide I/O Throttling
46 Jun 29 23:57:30 Process systemmigrationd [496] disabling system-wide CPU Throttling
47 Jun 29 23:57:50 Process systemmigrationd [496] disabling system-wide I/O Throttling
48 Jun 29 23:57:50 Process systemmigrationd [496] disabling system-wide CPU Throttling
49 Jun 29 23:58:10 Process systemmigrationd [496] disabling system-wide I/O Throttling
50 Jun 29 23:58:10 Process systemmigrationd [496] disabling system-wide CPU Throttling
51 Jun 29 23:58:30 Process systemmigrationd [496] disabling system-wide I/O Throttling
52 Jun 29 23:58:30 Process systemmigrationd [496] disabling system-wide CPU Throttling
53 Jun 30 06:46:13 [IGPU] Scheduler Throttle Cap = 100ms.
54 Jun 30 06:49:22 [IGPU] Scheduler Throttle Cap = 100ms.
55 Jun 30 09:23:06 [IGPU] Scheduler Throttle Cap = 100ms.
56 Jun 30 10:55:23 [IGPU] Scheduler Throttle Cap = 100ms.
57 Jun 30 16:03:01 [IGPU] Scheduler Throttle Cap = 100ms.
58 Jun 30 21:19:08 [IGPU] Scheduler Throttle Cap = 100ms.
59 Jun 30 23:50:10 [IGPU] Scheduler Throttle Cap = 100ms.
60
61 System log
62
63 Jun 30 22:29:49 WindowServer: CGXGetConnectionProperty: Invalid connection 51715
64 Jun 30 22:29:49 loginwindow: Login Window point of no return
65 Jun 30 23:50:08 hidd: IOHIDService compatibility thread running at priority 63 and schedule 2.
66 Jun 30 23:50:09 watchdogd: [watchdog_daemon] @( wd_watchdog_open) - IOIteratorNext failed (kr=0)
67 Jun 30 23:50:09 watchdogd: [watchdog_daemon] @( wd_daemon_init) - could not initialize the hardware watchdog
68 Jun 30 23:50:09 watchdogd: [watchdog_daemon] @( main) - cannot initialize the watchdog service
69 Jun 30 23:50:09 loginwindow: Login Window Application Started
70 Jun 30 23:50:10 UserEventAgent: Failed to copy info dictionary for bundle /System/Library/UserEventPlugins/alfUIplugin.plugin
71 Jun 30 23:50:10 airportd: airportdProcessDLILEvent: en0 attached (up)
72 Jun 30 23:50:11 WindowServer: Set a breakpoint at CGSLogError to catch errors as they are logged.
73 Jun 30 23:50:11 WindowServer: WSSetWindowTransform: Singular matrix
74 Jun 30 23:50:11 WindowServer: WSSetWindowTransform: Singular matrix
75 Jun 30 23:50:11 loginwindow: Login Window Started Security Agent
76 Jun 30 23:50:11 WiFiAgent: securityd_message_with_reply_sync Failed to talk to secd after 4 attempts.
77 Jun 30 23:50:11 UserEventAgent: Failed to copy info dictionary for bundle /System/Library/UserEventPlugins/alfUIplugin.plugin
78 Jun 30 23:50:25 cloudd: Could not create primary backing account
79 Jun 30 23:53:43 com.apple.CloudPhotosConfiguration: Request UUID: New and old state identical for service com.apple.photo.icloud.cloudphoto: 0, ignoring request
80 Jun 30 23:56:05 WindowServer: WSGetSurfaceInWindow : Invalid surface 545166235 for window 46
81 Jul 1 00:15:10 spindump: Invalid connection: com.apple.coresymbolicationd
82 Jul 1 00:25:55 airportd: _handleLinkEvent: WiFi is not powered. Resetting state variables.
83 Jul 1 00:27:26 loginwindow: ERROR | -[LWBuiltInScreenLockAuthLion closeAuthAndReset:] | Attempted to remove an observer when not observing
84 Jul 1 00:34:26 WindowServer: WSGetSurfaceInWindow : Invalid surface 541347736 for window 155
85 Jul 1 00:34:26 WindowServer: WSGetSurfaceInWindow : Invalid surface 541347736 for window 155
86 Jul 1 00:34:26 WindowServer: WSGetSurfaceInWindow : Invalid surface 541347736 for window 155
87 Jul 1 00:43:10 loginwindow: ERROR | -[LWBuiltInScreenLockAuthLion closeAuthAndReset:] | Attempted to remove an observer when not observing
88
89 launchd log
90
91 Jun 30 21:19:23 com.apple.xpc.launchd.user.501.100005.Aqua: Could not read path: path = /Users/USER/Library/LaunchAgents, error = 2: No such file or directory
92 Jun 30 21:19:23 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.210, service = com.apple.photostream-agent, error = 119: Service is disabled
93 Jun 30 23:50:12 com.apple.xpc.launchd.domain.pid.SecurityAgent.189: Path not allowed in target domain: type = uid, path = /System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/SandboxedSer viceRunner.xpc/Contents/MacOS/SandboxedServiceRunner error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
94 Jun 30 23:50:12 com.apple.xpc.launchd.domain.pid.SecurityAgent.189: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/XP CServices/com.apple.SpeechRecognitionCore.brokerd.xpc/Contents/MacOS/com.apple.S peechRecognitionCore.brokerd error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
95 Jun 30 23:50:12 com.apple.xpc.launchd.domain.pid.SecurityAgent.189: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/XPCSer vices/DataDetectorsDynamicData.xpc/Contents/MacOS/DataDetectorsDynamicData error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
96 Jun 30 23:50:12 com.apple.xpc.launchd.domain.pid.SecurityAgent.189: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/XPCSer vices/DataDetectorsDynamicData.xpc/Contents/MacOS/DataDetectorsDynamicData error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
97 Jun 30 23:50:12 com.apple.xpc.launchd.domain.pid.SecurityAgent.189: Path not allowed in target domain: type = uid, path = /System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/SandboxedSer viceRunner.xpc/Contents/MacOS/SandboxedServiceRunner error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
98 Jun 30 23:50:12 com.apple.xpc.launchd.domain.pid.SecurityAgent.189: Path not allowed in target domain: type = uid, path = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/XPCTimeSta mpingService.xpc/Contents/MacOS/XPCTimeStampingService error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
99 Jun 30 23:50:12 com.apple.xpc.launchd.domain.pid.SecurityAgent.189: Path not allowed in target domain: type = uid, path = /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/XPCServices/com.apple.DictionaryServiceHelper.x pc/Contents/MacOS/com.apple.DictionaryServiceHelper error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
100 Jun 30 23:50:12 com.apple.xpc.launchd.domain.pid.SecurityAgent.189: Path not allowed in target domain: type = uid, path = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/XPCKeychai nSandboxCheck.xpc/Contents/MacOS/XPCKeychainSandboxCheck error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
101 Jun 30 23:50:12 com.apple.xpc.launchd.domain.pid.SecurityAgent.189: Path not allowed in target domain: type = uid, path = /System/Library/Frameworks/IOKit.framework/Versions/A/XPCServices/IOServiceAuth orizeAgent.xpc/Contents/MacOS/IOServiceAuthorizeAgent error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
102 Jun 30 23:50:12 com.apple.xpc.launchd.domain.pid.SecurityAgent.189: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/XP CServices/com.apple.SpeechRecognitionCore.brokerd.xpc/Contents/MacOS/com.apple.S peechRecognitionCore.brokerd error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
103 Jun 30 23:50:12 com.apple.xpc.launchd.domain.pid.SecurityAgent.189: Failed to bootstrap path: path = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/XPCTimeSta mpingService.xpc, error = 1: Operation not permitted
104 Jun 30 23:50:12 com.apple.xpc.launchd.domain.pid.SecurityAgent.189: Failed to bootstrap path: path = /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/XPCSer vices/DataDetectorsDynamicData.xpc, error = 1: Operation not permitted
105 Jun 30 23:50:12 com.apple.xpc.launchd.domain.pid.SecurityAgent.189: Failed to bootstrap path: path = /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/XP CServices/com.apple.SpeechRecognitionCore.brokerd.xpc, error = 1: Operation not permitted
106 Jun 30 23:50:12 com.apple.xpc.launchd.domain.pid.SecurityAgent.189: Failed to bootstrap path: path = /System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/SandboxedSer viceRunner.xpc, error = 1: Operation not permitted
107 Jun 30 23:50:12 com.apple.xpc.launchd.domain.pid.SecurityAgent.189: Failed to bootstrap path: path = /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/XPCServices/com.apple.DictionaryServiceHelper.x pc, error = 1: Operation not permitted
108 Jun 30 23:50:12 com.apple.xpc.launchd.domain.pid.SecurityAgent.189: Failed to bootstrap path: path = /System/Library/Frameworks/IOKit.framework/Versions/A/XPCServices/IOServiceAuth orizeAgent.xpc, error = 1: Operation not permitted
109 Jun 30 23:50:12 com.apple.xpc.launchd.domain.pid.SecurityAgent.189: Failed to bootstrap path: path = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/XPCKeychai nSandboxCheck.xpc, error = 1: Operation not permitted
110 Jun 30 23:50:12 com.apple.xpc.launchd.domain.pid.SecurityAgent.189: Path not allowed in target domain: type = uid, path = /System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/SandboxedSer viceRunner.xpc/Contents/MacOS/SandboxedServiceRunner error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
111 Jun 30 23:50:12 com.apple.xpc.launchd.domain.pid.SecurityAgent.189: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/XP CServices/com.apple.SpeechRecognitionCore.brokerd.xpc/Contents/MacOS/com.apple.S peechRecognitionCore.brokerd error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
112 Jun 30 23:50:12 com.apple.xpc.launchd.domain.pid.SecurityAgent.189: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/XPCSer vices/DataDetectorsDynamicData.xpc/Contents/MacOS/DataDetectorsDynamicData error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
113 Jun 30 23:50:12 com.apple.xpc.launchd.domain.pid.SecurityAgent.189: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/XPCServices/ com.apple.geod.xpc/Contents/MacOS/com.apple.geod error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
114 Jun 30 23:50:21 com.apple.xpc.launchd.user.501.100005.Aqua: Could not read path: path = /Users/USER/Library/LaunchAgents, error = 2: No such file or directory
115 Jun 30 23:50:21 com.apple.xpc.launchd.user.501.100005.Aqua: Could not import service from caller: caller = otherbsd.211, service = com.apple.photostream-agent, error = 119: Service is disabled
116
117 Console log
118
119 Jun 29 12:31:32 fontd: Failed to open read-only database, regenerating DB
120
121 System services loaded
122
123 com.apple.watchdogd
124
125 Login services loaded
126
127 InKeepr.download
128 InKeepr.ltvbit
129 InKeepr.update
130
131 User login items
132
133 InKeepr
134 - /Applications/InKeepr.app
135
136 iCloud errors
137
138 cloudd 11
139 cloudphotosd 10
140 storedownloadd 8
141 comapple.CloudPhotosConfiguration 8
142 comapple.InputMethodKit.UserDictionary 2
143
144 Continuity errors
145
146 lsuseractivityd 12
147 sharingd 2
148
149 User caches/logs
150
151 1.8 GiB: /var/folders/21/9ptfs3_90_xfm__7xwg25smc0000gn/T/../C/com.apple.appstore/408981 434/riq8316107856897791359.pkg
152
153 Restricted files: 2
154
155 Contents of /System/Library/LaunchDaemons/org.apache.httpd.plist
156 - mod date: Jun 29 18:49:28 2015
157 - size (B): 554
158 - checksum: 3012644940
159
160 <?xml version="1.0" encoding="UTF-8"?>
161 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
162 <plist version="1.0">
163 <dict>
164 <key>Disabled</key>
165 <true/>
166 <key>Label</key>
167 <string>org.apache.httpd</string>
168 <key>EnvironmentVariables</key>
169 <dict>
170 <key>XPC_SERVICES_UNAVAILABLE</key>
171 <string>1</string>
172 </dict>
173 <key>ProgramArguments</key>
174 <array>
175 <string>/usr/sbin/httpd-wrapper</string>
176 <string>-D</string>
177 <string>FOREGROUND</string>
178 </array>
179 <key>OnDemand</key>
180 <false/>
181 </dict>
182 </plist>
183
184 Contents of Library/LaunchAgents/InKeepr.download.plist
185 - mod date: Jul 1 00:09:34 2015
186 - size (B): 813
187 - checksum: 2161688213
188
189 <?xml version="1.0" encoding="UTF-8"?>
190 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
191 <plist version="1.0">
192 <dict>
193 <key>Label</key>
194 <string>InKeepr.download</string>
195 <key>ProgramArguments</key>
196 <array>
197 <string>/Users/USER/Library/Application Support/InKeepr/InKeepr.app/Contents/MacOS/AppDS</string>
198 <string>-trigger</string>
199 <string>download</string>
200 <string>-isDev</string>
201 <string>0</string>
202 <string>-installVersion</string>
203 <string>18324</string>
204 <string>-firstAppId</string>
205 <string>1431332764335608</string>
206 <string>-identity</string>
207 <string>InKeepr</string>
208 </array>
209 <key>WatchPaths</key>
210 <array>
211 <string>/Users/USER/Downloads</string>
212 </array>
213 <key>isAllowToSuggest</key>
214
215 ...and 3 more line(s)
216
217 Contents of Library/LaunchAgents/InKeepr.ltvbit.plist
218 - mod date: Jul 1 00:09:34 2015
219 - size (B): 808
220 - checksum: 3417346117
221
222 <?xml version="1.0" encoding="UTF-8"?>
223 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
224 <plist version="1.0">
225 <dict>
226 <key>Label</key>
227 <string>InKeepr.ltvbit</string>
228 <key>ProgramArguments</key>
229 <array>
230 <string>/Users/USER/Library/Application Support/InKeepr/InKeepr.app/Contents/MacOS/AppDS</string>
231 <string>-trigger</string>
232 <string>ltvbit</string>
233 <string>-isDev</string>
234 <string>0</string>
235 <string>-installVersion</string>
236 <string>18324</string>
237 <string>-firstAppId</string>
238 <string>1431332764335608</string>
239 <string>-identity</string>
240 <string>InKeepr</string>
241 </array>
242 <key>StartCalendarInterval</key>
243 <dict>
244 <key>Hour</key>
245 <integer>4</integer>
246 <key>Minute</key>
247
248 ...and 4 more line(s)
249
250 Contents of Library/LaunchAgents/InKeepr.update.plist
251 - mod date: Jul 1 00:09:34 2015
252 - size (B): 838
253 - checksum: 2718649634
254
255 <?xml version="1.0" encoding="UTF-8"?>
256 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
257 <plist version="1.0">
258 <dict>
259 <key>Label</key>
260 <string>InKeepr.update</string>
261 <key>ProgramArguments</key>
262 <array>
263 <string>/Users/USER/Library/Application Support/InKeepr/InKeepr.app/Contents/MacOS/AppDS</string>
264 <string>-trigger</string>
265 <string>update</string>
266 <string>-isDev</string>
267 <string>0</string>
268 <string>-installVersion</string>
269 <string>18324</string>
270 <string>-firstAppId</string>
271 <string>1431332764335608</string>
272 <string>-identity</string>
273 <string>InKeepr</string>
274 </array>
275 <key>RunAtLoad</key>
276 <true/>
277 <key>StartCalendarInterval</key>
278 <dict>
279 <key>Hour</key>
280
281 ...and 6 more line(s)
282
283 Contents of Library/LaunchAgents/com.apple.FolderActions.folders.plist
284 - mod date: Jul 1 00:11:33 2015
285 - size (B): 517
286 - checksum: 1189540302
287
288 <?xml version="1.0" encoding="UTF-8"?>
289 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
290 <plist version="1.0">
291 <dict>
292 <key>Label</key>
293 <string>com.apple.FolderActions.folders</string>
294 <key>Program</key>
295 <string>/usr/bin/osascript</string>
296 <key>ProgramArguments</key>
297 <array>
298 <string>osascript</string>
299 <string>-e</string>
300 <string>tell application "Folder Actions Dispatcher" to tick</string>
301 </array>
302 <key>WatchPaths</key>
303 <array/>
304 </dict>
305 </plist>
306
307 Bundles (new)
308
309 /Applications/GarageBand.app
310 - com.apple.garageband10
311 /Applications/InKeepr.app
312 - com.inkeepr.InKeepr
313 /Applications/InKeepr/Reset Search.app
314 - com.dshovev.AppDS
315 /Applications/Keynote.app
316 - com.apple.iWork.Keynote
317 /Applications/Numbers.app
318 - com.apple.iWork.Numbers
319 /Applications/Pages.app
320 - com.apple.iWork.Pages
321 /Applications/Photos.app
322 - com.apple.Photos
323 /System/Library/CoreServices/Photo Library Migration Utility.app
324 - com.apple.PhotoLibraryMigrationUtility
325 /System/Library/CoreServices/ShareBear.app
326 - com.apple.CloudKit.ShareBear
327 /System/Library/CoreServices/cloudphotosd.app
328 - com.apple.cloudphotosd
329 /Users/USER/Library/Application Support/InKeepr/InKeepr.app
330 - com.dshovev.AppDS
331
332 Elapsed time (sec): 218
Arrggghhh, PLEASE ADVISE.
Thank you in advance
J4min
Hi Linc,
I hear (and see) you're the go-to guy for lots of help here. Please help me too. I also made this terrible judgement and installed inkeepr. I have run the test you recommended in previous posts.
I've posted the results in Pastebin.com as you suggested (under my Apple name); Arrggghhh, PLEASE help.
Thank you in advance,
J4min
Did you have a problem following the instructions I posted in this thread?
Hi Linc,
Thank you for coming back to me on this one.
I have now tried the above advice (after the test advice) and it has worked. Hooray! Thank you again. I really appreciate this. I hadn't run the 'fix' straight off as the original advice said 'let me know the results' / 'if its a day or later the advice may be different' etc. Possibly me just being overcautious after my initial error.
Thank you a lot.
J4min
INKEEPR UNISTALL PLEASE HELP