Has iTunes match gone haywire?

This is rubbish. All this "switch it off, turn it back on" nonsense.

Apply have screwed it up, & clearly don't know what they're doing.

I Agree - the guy I spoke to was very nice but claimed he wasn't aware of this being an issue affecting multiple users. I directed him to this topic....he didn't really know what to say. Just a bit of honesty is what's needed - lets get #itunesmatchisbroken trending and drop a tweet to @tim_cook

Ok, having wasted my time with Apple Support yesterday and in finally getting put through to a Senior Advisor I was then cut off.

I have persevered today and have spoken at length to a Senior Advisor who again was not aware of the issue. I have pointed her in the direction of this discussion. I have a case number and the issue has been put through to 'Engineering' I should have further updates by Wednesday at the latest......apparently.

Off to Tweet Tim Cook as well... gotta get this sorted.

I Can't believe they don't know about this - I'm still stuck on ''waiting for apple to deliver your iTunes match results'...

Reporting same problem here. Only discovered it yesterday. Hopefully once they flip on the Apple Music switch and we upgrade to 8.4 on Tuesday the problem will go away magically. Fingers X'd.

I just want to add my name to this thread. Experiencing the same problems and it is rendering the (previously great) service almost unusable. I am increasingly frustrated by Apple's apparent lack of feedback. They are (I'm guessing) taking a lot of money for this service. It is not currently "fit for purpose".

Now escalated to an engineer..:should have a call by Thursday at the latest. Interestingly the guy dealing with my case mentioned that since I had called this morning he had had another few people call in with the same issue. He then mysteriously stated that 'you may find this all sorts itself out by Tuesday'....which is when the IOS 8.4 is due to launch

Hi, just thought I'd be another to add to this post with exact same issues and "symptoms" as everyone else. Mac is fine it's purely iPad and iPhone related all on 8.3 will await 8.4 to see. I have noticed aswell a few things which no one seems to have mentioned which is that when I turn iTunes Match off on my iPhone but keep show all music on and it shows albums I have bought from iTunes Store some albums are even split then. Which suggest meta data corruption somewhere?? I'm really no expert.

Also, I have found (and this is long winded process) but using MP3 Tagger and Metadatics. If I delete an album which is splitting on IOS devices from iTunes Match from my Mac and wait a few seconds, it then disappears off my devices (as standard) if I then make a copy of the folder (so I now have two copies of each track on my Mac.) I take one folder and drop the files into either mp3 Tagger or Metadatics and wipe them of all meta data. Then I drag these un tagged songs back into iTunes and let them upload to the cloud via iTunes Match in the unknown album state they will appear on my iPhone as just song titles with not metadata. Then once these are showing on my iOS devices I open the folder the untagged songs are in and I drag and drop the copied versions from the other folder (which still have all metadata on them) to this folder and select replace files when it asks. Then back to itunes and if click on the unknown songs with no album they will all suddenly jump to the album they are from (as itu we now associated them with the tagged songs so it knows what tags they have) after a few seconds these songs are then on my iOS device fully tagged like they were and no longer split.

I do not intend to do this to the hundreds of songs which are now all wrong (I will see what 8.4 brings) but just thought I'd mention that this "work around" seems to fix the issue (I hope I have explained it correctly and clearly) but I find it interesting that this seems to fix it and clear the bad corrupted meta data.

This forum chat has been amazing with everyone contributing and hopefully pushing apple to solve it!

I'm having the same issue, my macbook is working fine, but my iOS devices on 8.3 artists are fully scrambled, various artists and normal artists, matched music, purchased music. Spent all morning on the phone to apple, had help from a technician, even remotely accessed my mac, but couldn't fix it....

He never mentioned that others had the same problem, he said I quote, "I've never heard of this issue before", now I'm thinking he wasn't quite telling me the truth!

Anyway, I'm glad this thread exists, has put my mind at rest that I'm not the only one as I've been, deleting, rebooting, resetting, switching things off and on all day to no avail....

How long do we wait until we can begin to get a partial refund on the iTunes match service?

I too am experiencing this issue. I noticed it a couple of days ago and thought I'd done something to cause it, but it's seeming as if not as I've checked my iTunes library on my PC and all seems fine. It's just on my iOS 8.3 devices everything is screwed up.

iTunes is now ramping their limit to 100,000 songs. Maybe we 're not being forgotten. Maybe these are just growing pains. Let's hope this gets resolved soon, regardless.