Previously loaded music is missing after IOS 8.4 upgrade

I Just suffered the same fate. My extensive CD-based music library WIPED AWAY WITHOUT WARNING. And Forbes calls this a minor issue? IOS 8.4 is a HAZARD!

Happened to me at work when i got home i looked on iTunes program on my computer and restored a back up from a few days ago . Music and playlist are back where there supposed to be.

Same issue here. My iPhone shows as full of music, but only seems to try to stream the songs I downloaded from iTunes. Everything that was on a CD is inaccessible. Really stupid.

Hi

I had the same issue with some songs but have managed to fix I had some music which was missing whilst other music was there (even on the same album)

If you have iCloud Music Library enabled it is worth looking at the bitrates of the files. I think they have now enforced minimum bit rates if iCloud music is switched on- iCloud music uploads seem to work the same way as iTunes Match - i.e. it will not import files which are below a certain bit rate http://www.macworld.com/article/1163676/secrets_of_itunes_match.html.The ones which weren't uploading were all under 80kbps (either MP3 or AAC, inc variable bitrates).

In order to solve this I started with both iTunes music library enabled in iTunes 12.2 and on the iPhone settings.

1. sorted the files by bitrate in iTunes 12.2 on mac

2. selected anything below 80 kbps then right click > convert to AAC (I use the iTunes Plus conversion setting).

3. iTunes will then start chugging away uploading the new version to iCloud...

4. once all converted - backed up the low bitrate versions and then deleted them from iTunes 12.2

Don't get me wrong this was a pain as the new version had to be added to my manually created playlists again...

Note - after a little point the songs will start showing up in your searches on 'my music' on the iPhone - however they may not be 'your version' of the song - i.e. they are what Apple Music has selected ... (I don't have iTunes match so I am assuming that is why that is happening...)

I, originally, had this problem. The word "Shuffle" previously operated the on-going Shuffle function (if grey "off", red "on"). Now it merely works as a manual shuffle, changing the song each time you touch it. If you want to shuffle an entire album or playlist, you have to go to another screen. From the first screen you encounter on either an album or playlist, look near the bottom for tiny print that indicates the title of the song and album. Swiping up from this location will bring you to another screen that shows a large album cover photo and additional controls. The tiny icons on the bottom left control the Shuffle -- the left one shuffles, the right one plays sequentially. It makes no sense to me that the Shuffle function is controlled from a screen that shows only one track, rather than the screen that displays numerous tracks. .

Hi

Are the playlists still listed but without any content?

I had that for some playlists - it turned out for me to be because the playlist didn't have 'live updating' ticked in iTunes (the playlists hadn't needed that before) - once I ticked this then the playlists started populating on the phone.

Also I had issues where a playlist wasn't showing - this was because the playlist referenced another playlist - so I had to change the playlist and it then worked...

HTH

I an having the same issue on my iPad. I tried to sync to my computer and it did not work. I also have videos missing that were not purchased through iTunes. This is a huge issue. I have over 6,000 songs I have organized in playlists from years of collecting from CDs, etc. I am afraid to upgrade my computer now and am worried I will lose everything.

same problem here. i had previously purchased 240 songs from itunes store and only 80 songs are showing up on My Music. i already tried to do the resync from my itunes library. the songs are still taking up space when i check from "on my device" but those missing ones are greyscaled.

iphone 6+ / 64gig / ios 8.4 (apple's crappiest ios update, booo!)

It doesn't work from the computer. I've just updated iTunes on my MacBook Air, plugged in my iPhone 6, tried to add music, then told that I can't because iCloud music library is enabled. I've switched it off on my phone, I still get the same message! I have music that's imported from CDs that's not available in the UK iTunes Store so I'm annoyed that I now can't listen to what I want to listen to!

Same issue here - all gone.

I have a large library, and manually manage what I put on my iphone (or ipod).

Could it be because I updated the iphone's ios before updating itunes to the latest version?

Anyway, I spent an hour in online chat with apple support - the only solution they could come to was to delete the music from my iphone, and add it again.

Thankfully it's a new device with only few GB of music on so far; I wouldn't want to be doing that with 40 GB.

I have the same issue. I had 155 albums in the cloud and now they are missing.

I Have this exact issue. If o go to iTunes purchased music on my phone, I can download some of the songs, but not all of my music is from iTunes

I was just able to fix it. I had to go to Settings-Music- and turn off Show Apple Music, then I had to go to Settings-iCloud- and turn off iCloud Drive. Then I synced with my Computer and everything came back. I have an iPad 2.

Have same issue here. But music just gone, however the space is available. just shows 0 tracks..

Thank you Krives…. I used your method on my iPhone and have reinstated all playlists and songs.

Very simple fix, I went to Settings - Music and turned off ‘Show Apple Music’. That was it, everything went back to normal. Your
advice was spot on and greatly appreciated.