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Can't change Country/Region after cancel Apple Music membership !

I can not change Store Country on my iPhone after cancel membership (turn off Automatic Renewal), still always get message "To change stores, you must first cancel your Apple Music membership". How can I do ? Please help me, thank you.

iPhone 6 Plus, iOS 8.4

Posted on Jul 1, 2015 1:09 AM

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Question marked as Top-ranking reply

Posted on Apr 21, 2019 1:54 PM

Hello, I have the solution for this problem. This is the most popular thread on the 1th side on Google so I decided to share it with you.


After you canceled the Apple Music subscription and you'll get the error message "To change stores, you must first cancel your Apple Music membership" you have to do the following steps:


  1. Go to the App Store
  2. Click on the picture frame in the right upper corner
  3. Scroll down to sign out and click it
  4. Close the App Store
  5. Go to Settings -> click on your name on the top -> iTunes & App Store
  6. You will asked if you wanna change the store country after you tipped in your Apple-ID, so click on confirm
  7. done


I hope this help. I very happy because my Apple Music subscription expired in December.

185 replies
Question marked as Top-ranking reply

Apr 21, 2019 1:54 PM in response to ThomTho1979

Hello, I have the solution for this problem. This is the most popular thread on the 1th side on Google so I decided to share it with you.


After you canceled the Apple Music subscription and you'll get the error message "To change stores, you must first cancel your Apple Music membership" you have to do the following steps:


  1. Go to the App Store
  2. Click on the picture frame in the right upper corner
  3. Scroll down to sign out and click it
  4. Close the App Store
  5. Go to Settings -> click on your name on the top -> iTunes & App Store
  6. You will asked if you wanna change the store country after you tipped in your Apple-ID, so click on confirm
  7. done


I hope this help. I very happy because my Apple Music subscription expired in December.

Feb 19, 2017 1:10 PM in response to ThomTho1979

I just experienced same issue. Solution is pretty easy, you just need to find an app which is available only in Store of desired country, it will ask you if you want to switch to particular store, approve it and you are done. You don't have to wait till end of subscription. Hardest part of this solution is to find such app ;-)


I hope it can help someone even that original question is older.

Apr 12, 2018 2:05 AM in response to ThomTho1979

If anyone still has this problem i found a solution, figure out an app that is only available in the country you want to switch to then open it through your browser and it will prompt you to open it in the appstore, when the appstore opens you will be asked if you want to switch stores to whichever country it is in.


Can only confirm this works in canada and the US

apps i used were

US: http://www2.smoktech.com/mod/x-cube-two (scroll down QR code to scan is at the bottom)

Canada: https://itunes.apple.com/ca/app/td-canada/id358790776?mt=8


Sorry for bad grammar it’s 5 am

May 2, 2017 8:25 AM in response to ThomTho1979

Solution:

I had the exact same problem. The App store was for the US but my account was for South Africa. Here's the fix:


1) Go to settings and log out of your Apple ID.

2) Then switch your phone off and wait for about 3-5 minutes.

3) Switch your phone back on & go back to settings. Log in to your account as usual.

4) You may also have to switch on your iCloud Music Library too if you use Apple Music


After Step 3 It will say that your account is only valid for your original store & will switch you back to it. All your data and apps and everything stay there and everything should work as normal from there on out. Good luck! I hope this helps. :)

Jul 2, 2017 11:52 AM in response to ThomTho1979

Hey,


I had the same issue. Contact Apple Support and chat with them. They should be able to cancel your subscription from the backend. This will enable you to change country.


Every time you cancel at your end, the plan doesn't expire, because the days are still left on the plan.


If you need to cancel completely so that you should change country, contact Apple support.


I just got mine done.

Sep 3, 2017 7:33 AM in response to ThomTho1979

Hi everyone who are facing the same problem as i did before; I actually found a solution to this problem without having to wait 3 months till the trial period ends; I first open App Store and just tap on any app like I'm about to purchase/get it; then the "change store" does appeared and I tap on it; It then directly change store for me based on the country which it available. And yes, i'm able to do any purchase or download music in App Store, iTunes and Apple Music after that

Apr 4, 2017 5:28 PM in response to ThomTho1979

If the Apple Music is on Trial on the iPhone, the only option from customer side is to turn off the auto renewal. In order to change the Country/Region in the App Store the Apple Music must be canceled. So, basically to cancel the Apple Music Trial, we have to contact Apple Support and ask them to cancel it from their end. Remember, if the trial is canceled once, there is no way to get the trial subscription again in the future.


So, if switching the store is kinda mandatory for you, you have to contact Apple Support to cancel the subscription from their end and they'll do it right away.

May 19, 2017 1:49 AM in response to ThomTho1979

Hi, I do not often reply, but I came across the exact same issue, but did not want to cancel my apple music, so i have a work around, but i understand this won't be the case for everyone.


I am in the UK, I was asked by the applestore to change to the US store, which I did, and then I was stuck on trying to change it back to the UK. Here is how I achieved changing it back without cancelling apple music. I had app updates that I had not done for awhile, (as I have not got auto updates turned on) they were a few banking apps and UK'ish apps. When my appstore was set to USA, I clicked on my UK banking application to update, it prompted me to change to the UK appstore, I clicked OK and then it changed my appstore back to UK. It did not then auto update my banking app, it is still waiting for me to click update.


Yes this is a huge pain to say to everyone, hey leave some applications in your "updates" section, so you can change appstores, but I am unsure of any other way.


Hope this helps somebody who was as frustrated as me.


RIP Steve Jobs - He wouldn't of let this happen!

Jun 21, 2017 4:46 AM in response to ThomTho1979

May be a bit late but I just had this problem a while ago and I discovered that if you look for an app for a certain country (google for one or check your purchased), the App Store prompts if you want to change your App Store to that specific country.


No passwords needed or no need to wait for Apple Music to expire. But the app has to be available in that specific country only--since if it's international you'll still be stuck in the same App Store.

Jun 3, 2019 3:43 PM in response to ThomTho1979

when i try to update or download an app i can’t put none as my payment method and also i can’t change my region(i tried every possible way to change my region and i can’t) i put my credit card it never works even though they say that u won’t be charged if u don’t buy anything and i haven’t bought anything

Can't change Country/Region after cancel Apple Music membership !

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