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Can't change Country/Region after cancel Apple Music membership !

I can not change Store Country on my iPhone after cancel membership (turn off Automatic Renewal), still always get message "To change stores, you must first cancel your Apple Music membership". How can I do ? Please help me, thank you.

iPhone 6 Plus, iOS 8.4

Posted on Jul 1, 2015 1:09 AM

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Question marked as Top-ranking reply

Posted on Apr 21, 2019 1:54 PM

Hello, I have the solution for this problem. This is the most popular thread on the 1th side on Google so I decided to share it with you.


After you canceled the Apple Music subscription and you'll get the error message "To change stores, you must first cancel your Apple Music membership" you have to do the following steps:


  1. Go to the App Store
  2. Click on the picture frame in the right upper corner
  3. Scroll down to sign out and click it
  4. Close the App Store
  5. Go to Settings -> click on your name on the top -> iTunes & App Store
  6. You will asked if you wanna change the store country after you tipped in your Apple-ID, so click on confirm
  7. done


I hope this help. I very happy because my Apple Music subscription expired in December.

185 replies

Oct 2, 2015 10:31 PM in response to ThomTho1979

Same issue, but with a twist I don't want to change coutnires, but because my credit card is now associated with a new Korean address, I can't buy anything on the app store until I change my billing info, which I can't do until I change my country, which I can't do until the apple music subscription expires.


Are you serious Apple?

Nov 7, 2015 9:28 AM in response to ThomTho1979

This is beyond ridiculous. You would expect this sort of ill conceived idiocy from the Microsoft of old never from Apple. But in recent times looks like the tide is turning. Apple churning out superfluous bloatware gimmick after another while Microsoft shows the innovation and grasp of meaningful features.


I've already skipped the iPhone 6s Plus recently in favour of a Samsung Galaxy Note 5 - first non-iPhone I've bought since the iPhone 4 and I upgrade every year. Now I'm looking at a new tablet and laptop and I don't see those being Apple products this time either.


Very disappointed Apple the demise of your product offering has already happened the customer base will be soon to follow.

Jan 19, 2016 3:17 AM in response to ThomTho1979

I was able to resolve this issue through a chat with Apple Support. Here is the transcript:


  • Ich: I just moved to Switzerland and I need to download local apps. I searched for the apps and learned that I need to change countries in order to download. Then I go to change countries and I learn that I need to cancel my Apple Music membership in order to do this. The problem is that there is no way to do that.
  • Josefine: I understand that you would like to change your iTunes Store Country, but you would first need to cancel Apple Music, do I see this correctly?
  • Ich: Yes, that's correct. I'm currently in the middle of the Apple Music 3-month trial. I cancelled the "auto-renew" feature, but cannot cancel Apple Music outright
  • Josefine: I can imagine, that it is important for you to change your country as soon as possible and I will do my best to help you.
  • Josefine: I will have a look into your account. This might takes 2-3 minutes and then I will be right back.
  • Josefine: I checked the possibilities and was able to cancel the membership for you, so you can now change your country, after you signed out and back in with your account.

Can't change Country/Region after cancel Apple Music membership !

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