Siri iPhone 6
Working With WiFi and Data
Problem: Siri not working or only works when phone is connected to WiFi.
THIS SHOULD WORK WITH iPHONE 4S AND 5 AS WELL AS iPHONE 6.
First thing to do is to turn off WiFi Connection so you can check out if Siri is working with your Data Connection.
Settings > WiFi - Turn It Off
Now - Follow these steps:
Settings
Cellular > Scroll down to Use Cellular For:
Siri > Locate Siri and check to see if it is turned on. Turn it on!
NOW IF Siri IS NOT LISTED:
Settings
General
Siri > Turn off Siri wait a 10 seconds and turn it back on
Now return to home page.
Quick Reset of iPhone:
Hold down the HOME BUTTON and the POWER (Sleep/Wake Button) at the same time until the Apple Icon appears. Wait until it completely does the Quick Reset. This will take a little while! After it is completely Reset try to use Siri again by asking it a simple question.
If this fixes the problem be sure to go back to settings and turn the WiFi back on.
This method should work if for using both WiFi and Data. If Not! Call (800) 694-7466 Apple Support.