Music streaming slow for anyone else?

I subscribed to the trial version, and straight away noticed some lag in the playback. Apart from the huge delay problems at the start of a song, I've also had the 'on-off' playback, which is a real problem, and as people have already said, really ***** the fun out of listening to music.

I've also had an even more annoying problem, which is where, once a track has stopped to buffer for a long time (1 minute plus), it just give up on that track and moves on to another one.

It's a real shame, as I'd had great hopes for Apple music, but I guess the lack of any kind of reply from Apple support speaks volumes.

Waiting for my first track to load tonight, I had time to google 'problems with Apple music playback', AND read the first three pages of this thread before the track started. When it started I'd forgotten I'd requested a track.

I've just set my free trial to not continue once it runs out. I'm now playing the same album on Spotify, and it's faultless.

Big shame.

I have noticed an intermittent problem, particularly late at night, precisely the time I like to listen to music, as I am an insomniac who listens to music to while away the night hours. Tonight, streaming is undoable, and I can only listen to music that I have previously downloaded to my local drive. However, my internet speed is fine, and I am able to watch movie trailers on the iTunes store. Apple, you have to deal with this problem, and now, or subscribers will disappear by the 100's of thousands. Just fix it.

PS: I also have just tried listening to samples in the iTunes store, and they play fine without buffering, so the issue seems to be that the Apple Music servers are somehow overloaded or malfunctioning. This is not what customers are paying for. This must be fixed now.

I will also add this. I will try to use Apple Music again tomorrow night. If the problem is persisting, which it has been doing quite frequently over the last week, then I am going to stop the automatic monthly payment, and re-install Spotify, and if I do that, I will be gone for at least 3 months. My experience with Apple Music is mostly bad, and completely unlike other positive experiences I have had with other Apple products. The Apple Music interface is great and reminds me of browsing through an old fashioned record store, but it must be backed up by properly functioning infrastructure. This is hurting Apple's reputation terribly, and it will be an awful setback for Apple Music if it is not fixed pronto. Customers will show very little more patience with this streaming problem.

Why is there no comment from Apple? All these people are reporting the same issue yet Apple avoid a response. If they know about the problem, which they should by now, surely it would be better for them to acknowledge it and say they are working on it?

Is it a case of too many subscribers?

But are they reporting it to Apple?

I for one reported it to Apple as a Bug Report. They immediately closed the report and referred me to iTunes support as this is not a bug 😕

iTunes Support has no further suggestions than to check some settings in iTunes. Which clearly does not help as the problem is very random (in time and in affected Apple Music songs). The problem also occurs on iOS, and there aren't any relevant settings to change over there. Which brings me back to my conclusion this is a server side issue.

I've been experiencing this all week as well in the UK. The only way Apple Music is usable is to download tracks, which takes ages. Trying to stream music just doesn't work. :/

Yep, been having issues on and off with streaming and there is no way its my connection. My connection is rock solid and nothing else has any issues on it. It happens for days on end sometimes and then it will be fine for a while. I've had it on both my iPhone when out and about and on my mac on my home network.

Yesterday I got a new 6S+ and hoped the iPhone Music streaming problems would be a thing of the past. I had assumed something was wrong with my 5S. Nope. My music as well as songs streamed from my Apple subscription were buffering and pausing. Usually this only happens over 4G. And like everyone else, no other streaming app has this problem. This morning I had a song skip, pause and buffer over my home wifi. I'm just posting to say my troubles aren't over.

I did have major issues with the pausing (I posted a few pages back)... so much so I cancelled my repeat subscription.

Since then the buffering issue has pretty much gone, but the random song that just won't play/can't be found still happens quite a bit and that is annoying!

I suggest you all open a ticket at http://www.apple.com/support/itunes/ww/. The more people do this, the sooner they will realise the scale of the issue. Because on the status page, all lights are green. no problems according to Apple.

After a period of hiccups, Apple Music has been running flawlessly for more than a week now. I am happy again.

Cheers,

C.

Unlistenable again :-(

Luckily I'm on trial, but just turned off the automatic renewal. Music streaming that cannot stream music does not make any sense.

Looks like Apple is able to create superb hardware but not able to provide a working service.

Curiously, using Apple Music over wifi in a Travelodge, it's working fine. Kind of suggests it's my home wifi / internet connection, but it's not that simple, as everything else online works fine. Plus, Apple Music over 4G sporadic.

After 6 days of no music, it now works fine since yesterday with me too. On my home connection. Trust me: it's definitely not your connection. Either they're slowly fixing the issue, or you connected to another server that is not affected.