Macbook pro running slow and freezing

Question

Level 1

0 points

Macbook pro running slow and freezing

Hello -

I have a macbook pro (mid 2013, running Yosemite 10.10.4) that has started to run very, very slow and freezing regardless of what applications are open/running. 375 GB of hard drive is free. Not too knowledgeable about the inner workings of everything and hoping someone can give me a hand in figuring out what is going on. I really appreciate any help! 🙂

Thanks!

MacBook Pro (13-inch Mid 2012), OS X Yosemite (10.10.4)

Posted on Jul 7, 2015 7:07 PM

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Answer 1

Jul 7, 2015 7:10 PM in response to btrost4

The startup disk may need repairing.

Launch Disk Utility located in HD > Applications > Utillities

Select the startup disk on the left then select the First Aid tab.

Click: Verify Disk (not Verify Disk Permissions)

If Disk Utility reports errors, restart your Mac while holding down the Command + R keys.

From there you should be able to access the built in utilities in OS X Recovery repair the startup disk and restore OS X.

If the disk appears to be ok, anti virus software, as well as third party Mac cleaning utilities such as MacKeeper and CleanMyMac can also slow your Mac down.

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Answer 2

Linc Davis

Level 10

209,547 points

Jul 7, 2015 7:21 PM in response to btrost4

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

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Answer 3

btrost4 Author

Level 1

0 points

Jul 7, 2015 7:52 PM in response to Linc Davis

thanks so much!

http://pastebin.com/FbHCTzeb

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Answer 4

Linc Davis

Level 10

209,547 points

Jul 7, 2015 8:19 PM in response to btrost4

Please read this whole message before doing anything.

This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem.

Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.

Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

Test while in safe mode. It will be slow, but there should be no freezing. Same problem?

After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

Reply

Answer 5

btrost4 Author

Level 1

0 points

Jul 7, 2015 9:14 PM in response to Linc Davis

It ran much faster in safe mode than "usual" mode. It still slows down dramatically when I open up any applications in "usual" mode.

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Answer 6

Linc Davis

Level 10

209,547 points

Jul 7, 2015 9:25 PM in response to btrost4

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.

Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.

2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.

You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.

In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.

You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.

Another indication that the test is safe can be found in this thread, and this one, for example, where the comment in which I suggested it was recommended by one of the Apple Community Specialists, as explained here.

Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.

4. Here's a general summary of what you need to do, if you choose to proceed:

☞ Copy a particular line of text to the Clipboard.

☞ Paste into the window of another application.

☞ Wait for the test to run. It usually takes a few minutes.

☞ Paste the results, which will have been copied automatically, back into a reply on this page.

These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.

5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.

You may have started up in safe mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

7. Load this linked web page (on the website "Pastebin.") The title of the page is "Diagnostic Test." Below the title is a text box headed by three small icons. The one on the right represents a clipboard. Click that icon to select the text, then copy it to the Clipboard on your computer by pressing the key combination command-C.

If the text doesn't highlight when you click the icon, select it by triple-clicking anywhere inside the box. Don't select the whole page, just the text in the box.

8. Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.

9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter

exec bash

and press return. Then paste the script again.

10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.

If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:

[Process started]

Part 1 of 8 done at … sec
…
Part 8 of 8 done at … sec

The test results are on the Clipboard.

Please close this window.

[Process completed]

The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.

Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.

12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.

If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.

14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.

______________________________________________________________

Copyright © 2014, 2015 by Linc Davis. As the sole author of this work (including the referenced "Diagnostic Test"), I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

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Answer 7

OGELTHORPE

Level 9

57,305 points

Jul 8, 2015 4:53 AM in response to btrost4

Download and post an Etrecheck report:

http://www.etresoft.com/etrecheck

This may provide some clues to your problem.

btrost4 wrote:

It ran much faster in safe mode than "usual" mode. It still slows down dramatically when I open up any applications in "usual" mode.

This suggests that there may third party applications that are causing your performance problems.

Ciao.

Reply

Answer 8

btrost4 Author

Level 1

0 points

Jul 18, 2015 8:31 AM in response to Linc Davis

sorry it has taken a while to reply but the following are my results. I again thank you for your assistance!

1 Start time: 11:07:16 07/18/15

2

3 Revision: 1328

4

5 Model Identifier: MacBookPro9,2

6 Memory: 4 GB

7 System Version: OS X 10.10.4 (14E46)

8 Kernel Version: Darwin 14.4.0

9 Time since boot: 9 days 5:02

10

11 System load

12

13 combined level = Bad

14 - battery level = Bad

15

16 FileVault 2

17

18 FileVault is On.

19

20 Activity

21

22 CPU: user 12%, system 5%

23

24 CPU usage (%)

25

26 Google Chrome He (UID 501): 21.4

27 Google Chrome He (UID 501): 16.0

28

29 System errors (per sec)

30

31 Google Chrome H (UID 501, error 35): 470

32 Google Chrome (UID 501, error 35): 338

33

34 Energy (lifetime)

35

36 kernel_task (UID 0): 9.71

37 WindowServer (UID 88): 6.80

38

39 Energy (sampled)

40

41 kernel_task (UID 0): 14.73

42 Google Chrome (UID 501): 14.67

43 Google Chrome Helper (UID 501): 13.58

44 Google Chrome Helper (UID 501): 13.48

45 efilogin-helper (UID 0): 10.54

46 Google Chrome Helper (UID 501): 9.31

47 systemstatsd (UID 0): 8.66

48

49 Listeners

50

51 kdc: kerberos

52 launchd: afpovertcp

53 launchd: microsoft-ds

54

55 Diagnostic reports

56

57 2015-06-18 cloudd crash

58 2015-06-19 Google Chrome hang

59 2015-06-20 AdobeReader hang

60 2015-06-20 cloudd crash

61 2015-06-23 BookWright hang

62 2015-06-23 galileod crash

63 2015-06-25 cloudd crash x2

64 2015-06-26 cloudd crash

65 2015-06-30 Safari hang

66 2015-06-30 cloudd crash

67 2015-07-02 PluginProcess crash

68 2015-07-02 Safari hang x5

69 2015-07-02 cloudd crash

70 2015-07-02 com.apple.CodeSigningHelper crash

71 2015-07-02 quicklookd crash

72 2015-07-03 galileod crash

73 2015-07-04 deleted crash

74 2015-07-06 galileod crash x2

75 2015-07-08 Safari crash

76 2015-07-08 fontd crash x2

77 2015-07-13 BookWright hang

78 2015-07-17 BookWright hang

79 2015-07-17 accountsd crash

80 2015-07-18 Safari crash

81 2015-07-18 Safari hang

82

83 HID errors: 206

84

85 Kernel log

86

87 Jul 15 14:11:42 Limiting icmp unreach response from 436 to 250 packets per second

88 Jul 15 19:24:38 ARPT: 27184.912633: MacAuthEvent en1 Auth result for: c8:d7:19:50:94:e4 Auth timed out

89 Jul 15 19:25:19 pci pause: SDXC

90 Jul 15 20:34:47 pci pause: SDXC

91 Jul 15 21:09:07 IOHIDSystem: postEvent LLEventQueue overflow.

92 Jul 16 00:25:53 pci pause: SDXC

93 Jul 16 00:28:51 pci pause: SDXC

94 Jul 16 17:48:45 pci pause: SDXC

95 Jul 16 17:49:51 **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOUSBPipeStalled error - retrying: 1

96 Jul 16 17:49:53 **** [IOBluetoothHostControllerUSBTransport][ClearFeatureInterruptEndpointHalt] -- Failed to post a read on the interrupt pipe -- mInt0InterruptPipe->Read() returned error -- 0xe00002ed (kIOReturnNotResponding) -- 0xe000

97 Jul 16 17:49:53 **** [IOBluetoothHostControllerUSBTransport][DoDeviceReset] -- thread_call_enter1 (mReEnumerateOrResetThread) -- reEnumerateOrReset (0xffffff809c70bdd0) = 2 -- returned FALSE -- 0xe000 ****

98 Jul 16 17:49:53 **** [IOBluetoothHostControllerUSBTransport][ReEnumerateOrResetThreadEntry] -- entering -- param0 = 0xffffff800f55e000, param1 = 0x2 -- 0xe000

99 Jul 16 17:49:53 **** [IOBluetoothHostControllerUSBTransport][ReEnumerateOrReset] -- entering -- reEnumerateOrResetIn = 2 -- this = 0xe000 ****

100 Jul 16 17:49:53 **** [IOBluetoothHostControllerUSBTransport][ReEnumerateOrReset] -- in our workloop -- 0xe000 ****

101 Jul 16 17:49:53 **** [IOBluetoothHostControllerUSBTransport][ReEnumerateOrReset] -- parameter is valid -- 0xe000 ****

102 Jul 16 17:49:53 **** [IOBluetoothHostControllerUSBTransport][ReEnumerateOrReset] -- reEnumerateOrReset = 2 -- 0xe000 ****

103 Jul 16 17:49:53 **** [IOBluetoothHostControllerUSBTransport][ReEnumerateOrResetThreadEntry] -- exiting -- 0xe000

104 Jul 17 13:09:56 pci pause: SDXC

105 Jul 17 18:05:17 pci pause: SDXC

106 Jul 17 19:36:02 [SendHCIRequestFormatted] ### ERROR: EnqueueRequestForController failed (err=0xe00002bc (kIOReturnError)) for opCode 0x200c (LE Set Scan Enable)

107 Jul 17 19:36:06 pci pause: SDXC

108 Jul 17 21:03:12 **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOUSBPipeStalled error - retrying: 1

109 Jul 18 00:22:07 pci pause: SDXC

110 Jul 18 00:59:07 **** [IOBluetoothHostControllerUSBTransport][InterruptReadHandler] -- Received kIOUSBPipeStalled error - retrying: 1

111 Jul 18 09:57:27 pci pause: SDXC

112

113 System log

114

115 Jul 18 10:45:40 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "App Store" for over 1.00 seconds. Server has re-enabled them.

116 Jul 18 10:46:18 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD

117 Jul 18 10:47:04 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD

118 Jul 18 10:48:03 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD

119 Jul 18 10:48:48 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "iTunes" for over 1.00 seconds. Server has re-enabled them.

120 Jul 18 10:49:04 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD

121 Jul 18 10:50:03 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD

122 Jul 18 10:51:06 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD

123 Jul 18 10:52:03 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD

124 Jul 18 10:53:04 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD

125 Jul 18 10:54:04 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD

126 Jul 18 10:55:03 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD

127 Jul 18 10:56:04 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD

128 Jul 18 10:57:03 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD

129 Jul 18 10:58:05 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD

130 Jul 18 10:59:04 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD

131 Jul 18 11:00:03 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD

132 Jul 18 11:01:03 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD

133 Jul 18 11:02:03 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD

134 Jul 18 11:03:03 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD

135 Jul 18 11:04:03 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD

136 Jul 18 11:05:04 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD

137 Jul 18 11:06:08 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD

138 Jul 18 11:07:04 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD

139 Jul 18 11:08:47 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD

140

141 System services loaded

142

143 com.adobe.fpsaud

144 com.apple.AccountPolicyHelper

145 com.apple.AssetCacheLocatorService

146 com.apple.CodeSigningHelper

147 com.apple.Kerberos.kdc

148 - status: 1

149 com.apple.MobileFileIntegrity

150 com.apple.PerformanceAnalysis.animationperfd

151 com.apple.awdd

152 com.apple.backupd-auto

153 com.apple.cache_delete

154 com.apple.cfprefsd.xpc.daemon

155 com.apple.cmio.registerassistantservice

156 com.apple.coreduetd

157 com.apple.coresymbolicationd

158 com.apple.ctkd

159 com.apple.diagnosticd

160 com.apple.emond.aslmanager

161 com.apple.icloud.findmydeviced

162 com.apple.iconservices.iconservicesagent

163 com.apple.iconservices.iconservicesd

164 com.apple.ifdreader

165 com.apple.installd

166 com.apple.locationd

167 - status: 1

168 com.apple.nehelper

169 com.apple.networkd_privileged

170 com.apple.nsurlsessiond_privileged

171 com.apple.nsurlstoraged

172 com.apple.periodic-daily

173 com.apple.periodic-weekly

174 com.apple.sandboxd

175 com.apple.secinitd

176 com.apple.softwareupdate_download_service

177 com.apple.softwareupdated

178 com.apple.speech.speechsynthesisd

179 - status: -13

180 com.apple.sysmond

181 com.apple.systemstatsd

182 com.apple.tccd.system

183 com.apple.watchdogd

184 com.apple.wdhelper

185 com.apple.xpc.smd

186 com.fitbit.galileod

187 com.microsoft.office.licensing.helper

188 com.oracle.java.Helper-Tool

189 org.cups.cupsd

190

191 System services disabled

192

193 com.openssh.sshd

194

195 Login services loaded

196

197 com.Logitech.Control Center.Daemon

198 com.apple.AirPlayUIAgent

199 com.apple.CallHistoryPluginHelper

200 com.apple.CallHistorySyncHelper

201 com.apple.EscrowSecurityAlert

202 com.apple.Maps.mapspushd

203 com.apple.SafariCloudHistoryPushAgent

204 com.apple.SafariNotificationAgent

205 com.apple.accountsd

206 com.apple.bird

207 com.apple.cloudd

208 com.apple.cloudphotosd

209 com.apple.cmfsyncagent

210 com.apple.coreservices.appleid.authentication

211 com.apple.coreservices.lsactivity

212 com.apple.coreservices.uiagent

213 com.apple.gamed

214 com.apple.iconservices.iconservicesagent

215 com.apple.mrt.uiagent

216 com.apple.nsurlsessiond

217 com.apple.nsurlstoraged

218 com.apple.pbs

219 com.apple.photolibraryd

220 com.apple.printtool.agent

221 com.apple.recentsd

222 com.apple.scopedbookmarksagent.xpc

223 com.apple.soagent

224 com.apple.spindump_agent

225 com.apple.telephonyutilities.callservicesd

226 com.apple.warmd_agent

227 com.google.keystone.user.agent

228 com.hp.messagecenter.launcher

229 com.hp.productresearch

230 com.macpaw.CleanMyMac3.Scheduler

231 - status: 1

232 com.mint.quickview-launcher

233 com.nike.nikeplusconnect

234 - status: 78

235 com.oracle.java.Java-Updater

236 com.spotify.webhelper

237

238 Login services disabled

239

240 com.apple.photostream-agent

241 com.hp.devicemonitor

242

243 User services loaded

244

245 com.apple.CharacterPicker.FileService

246 com.apple.CloudPhotosConfiguration

247 com.apple.DataDetectorsDynamicData

248 com.apple.InputMethodKit.UserDictionary

249 com.apple.MailServiceAgent

250 com.apple.appkit.xpc.sandboxedServiceRunner

251 com.apple.cfprefsd.xpc.agent

252 com.apple.geod

253 com.apple.imdpersistence.IMDPersistenceAgent

254 com.apple.internetaccounts

255 com.apple.lakitu

256 com.apple.pluginkit.pkd

257 com.apple.sbd

258 com.apple.secd

259 com.apple.secinitd

260 com.apple.security.cloudkeychainproxy3

261 com.apple.tccd

262 com.apple.tonelibraryd

263

264 User services disabled

265

266 com.apple.photostream-agent

267 com.hp.devicemonitor

268

269 User login items

270

271 iTunesHelper

272 - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app

273

274 Safari extensions

275

276 Ebates Cash Back

277 - com.ebates.safari.ebatescashback

278 Upromise RewardU Toolbar

279 - com.rlo.safari100987

280

281 Widgets

282

283 HP Ink Widget

284

285 iCloud errors

286

287 cloudd 97

288 bird 41

289

290 Continuity errors

291

292 lsuseractivityd 50

293 sharingd 27

294 Safari 1

295

296 Restricted files: 83

297

298 Lockfiles: 23

299

300 Contents of /Library/LaunchAgents/com.hp.messagecenter.launcher.plist

301 - mod date: Jan 19 07:58:23 2010

302 - size (B): 673

303 - checksum: 3424434743

304

305 <?xml version="1.0" encoding="UTF-8"?>

306 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

307 <plist version="1.0">

308 <dict>

309 <key>Label</key>

310 <string>com.hp.messagecenter.launcher</string>

311 <key>Program</key>

312 <string>/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks /LaunchServices.framework/Versions/A/Support/lsregister</string>

313 <key>ProgramArguments</key>

314 <array>

315 <string>-lazy</string>

316 <string>30</string>

317 <string>/Library/Printers/hp/Utilities/HPPU Plugins/Message Center.task/Contents/Resources/HPMessageCenterBridge.app</string>

318 </array>

319 <key>RunAtLoad</key>

320 <true/>

321 </dict>

322 </plist>

323

324 Contents of /Library/LaunchAgents/com.hp.productresearch.plist

325 - mod date: Jan 16 08:29:07 2012

326 - size (B): 479

327 - checksum: 1866638499

328

329 <?xml version="1.0" encoding="UTF-8"?>

330 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

331 <plist version="1.0">

332 <dict>

333 <key>Program</key>

334 <string>/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app/Contents/MacOS/HP Product Research</string>

335 <key>Label</key>

336 <string>com.hp.productresearch</string>

337 <key>LaunchOnlyOnce</key>

338 <true/>

339 <key>RunAtLoad</key>

340 <true/>

341 </dict>

342 </plist>

343

344 Contents of /Library/LaunchAgents/com.nike.nikeplusconnect.plist

345 - mod date: Oct 6 23:10:01 2014

346 - size (B): 453

347 - checksum: 111904883

348

349 <?xml version="1.0" encoding="UTF-8"?>

350 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

351 <plist version="1.0">

352 <dict>

353 <key>ProgramArguments</key>

354 <array>

355 <string>/Applications/Nike+ Connect.app/Contents/MacOS/Nike+ Connect Helper Daemon</string>

356 </array>

357 <key>Label</key>

358 <string>com.nike.nikeplusconnect</string>

359 <key>RunAtLoad</key>

360 <true/>

361 <key>KeepAlive</key>

362 <true/>

363 </dict>

364 </plist>

365

366 Contents of /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

367 - mod date: Aug 20 19:07:39 2013

368 - size (B): 104

369 - checksum: 4005111397

370

371 <?xml version="1.0" encoding="UTF-8"?>

372 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

373 <plist version="1.0">

374 <dict>

375 <key>Label</key>

376 <string>com.oracle.java.Java-Updater</string>

377 <key>ProgramArguments</key>

378 <array>

379 <string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater</string>

380 <string>-bgcheck</string>

381 </array>

382 <key>StandardErrorPath</key>

383 <string>/dev/null</string>

384 <key>StandardOutPath</key>

385 <string>/dev/null</string>

386 <key>StartCalendarInterval</key>

387 <dict>

388 <key>Hour</key>

389 <integer>11</integer>

390 <key>Minute</key>

391 <integer>35</integer>

392 <key>Weekday</key>

393 <integer>1</integer>

394 </dict>

395 </dict>

396

397 ...and 1 more line(s)

398

399 Contents of /Library/LaunchDaemons/com.fitbit.galileod.plist

400 - mod date: Oct 22 06:34:04 2013

401 - size (B): 1161

402 - checksum: 333804614

403

404 <?xml version="1.0" encoding="UTF-8"?>

405 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

406 <plist version="1.0">

407 <dict>

408 <key>Program</key>

409 <string>/usr/local/bin/galileod</string>

410 <key>ProgramArguments</key>

411 <array>

412 <string>/usr/local/bin/galileod</string>

413 </array>

414 <key>Label</key>

415 <string>com.fitbit.galileod</string>

416 <key>UserName</key>

417 <string>root</string>

418 <key>GroupName</key>

419 <string>daemon</string>

420 <key>InitGroups</key>

421 <true/>

422 <key>OnDemand</key>

423 <false/>

424 <key>ServiceIPC</key>

425 <true/>

426 <key>Sockets</key>

427 <dict>

428 <key>UserClients</key>

429

430 ...and 27 more line(s)

431

432 Contents of /System/Library/LaunchDaemons/org.apache.httpd.plist

433 - mod date: Apr 30 16:06:26 2015

434 - size (B): 554

435 - checksum: 3012644940

436

437 <?xml version="1.0" encoding="UTF-8"?>

438 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

439 <plist version="1.0">

440 <dict>

441 <key>Disabled</key>

442 <true/>

443 <key>Label</key>

444 <string>org.apache.httpd</string>

445 <key>EnvironmentVariables</key>

446 <dict>

447 <key>XPC_SERVICES_UNAVAILABLE</key>

448 <string>1</string>

449 </dict>

450 <key>ProgramArguments</key>

451 <array>

452 <string>/usr/sbin/httpd-wrapper</string>

453 <string>-D</string>

454 <string>FOREGROUND</string>

455 </array>

456 <key>OnDemand</key>

457 <false/>

458 </dict>

459 </plist>

460

461 Contents of Library/LaunchAgents/com.adobe.ARM.UUID.plist

462 - mod date: Aug 13 00:56:46 2014

463 - size (B): 603

464 - checksum: 394026997

465

466 <?xml version="1.0" encoding="UTF-8"?>

467 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

468 <plist version="1.0">

469 <dict>

470 <key>Label</key>

471 <string>com.adobe.ARM.UUID</string>

472 <key>ProgramArguments</key>

473 <array>

474 <string>/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper</string>

475 <string>semi-auto</string>

476 </array>

477 <key>RunAtLoad</key>

478 <true/>

479 <key>StartInterval</key>

480 <integer>12600</integer>

481 </dict>

482 </plist>

483

484 Contents of Library/LaunchAgents/com.google.keystone.agent.plist

485 - mod date: Jun 18 23:10:16 2015

486 - size (B): 810

487 - checksum: 3612153528

488

489 <?xml version="1.0" encoding="UTF-8"?>

490 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

491 <plist version="1.0">

492 <dict>

493 <key>Label</key>

494 <string>com.google.keystone.user.agent</string>

495 <key>LimitLoadToSessionType</key>

496 <string>Aqua</string>

497 <key>ProgramArguments</key>

498 <array>

499 <string>/Users/USER/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bu ndle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftw areUpdateAgent</string>

500 <string>-runMode</string>

501 <string>ifneeded</string>

502 </array>

503 <key>RunAtLoad</key>

504 <true/>

505 <key>StartInterval</key>

506 <integer>3523</integer>

507 <key>StandardErrorPath</key>

508 <string>/dev/null</string>

509 <key>StandardOutPath</key>

510 <string>/dev/null</string>

511 </dict>

512 </plist>

513

514 Contents of Library/LaunchAgents/com.macpaw.CleanMyMac3.Scheduler.plist

515 - mod date: May 6 12:28:00 2015

516 - size (B): 736

517 - checksum: 3087152108

518

519 <?xml version="1.0" encoding="UTF-8"?>

520 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

521 <plist version="1.0">

522 <dict>

523 <key>Label</key>

524 <string>com.macpaw.CleanMyMac3.Scheduler</string>

525 <key>ProgramArguments</key>

526 <array>

527 <string>/usr/bin/open</string>

528 <string>-F</string>

529 <string>-g</string>

530 <string>-n</string>

531 <string>/Users/USER/Library/Application Support/CleanMyMac 3/CleanMyMac 3 Scheduler.app</string>

532 <string>--args</string>

533 <string>-scheduled</string>

534 </array>

535 <key>RunAtLoad</key>

536 <true/>

537 <key>StartCalendarInterval</key>

538 <dict>

539 <key>Hour</key>

540 <integer>21</integer>

541 <key>Minute</key>

542 <integer>44</integer>

543 </dict>

544

545 ...and 2 more line(s)

546

547 Contents of Library/LaunchAgents/com.spotify.webhelper.plist

548 - mod date: Feb 18 17:01:22 2015

549 - size (B): 540

550 - checksum: 1533212384

551

552 <?xml version="1.0" encoding="UTF-8"?>

553 <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

554 <plist version="1.0">

555 <dict>

556 <key>Label</key>

557 <string>com.spotify.webhelper</string>

558 <key>KeepAlive</key>

559 <dict>

560 <key>NetworkState</key>

561 <true/>

562 </dict>

563 <key>RunAtLoad</key>

564 <true/>

565 <key>Program</key>

566 <string>/Users/USER/Library/Application Support/Spotify/SpotifyWebHelper</string>

567 <key>SpotifyPath</key>

568 <string>/Applications/Spotify.app</string></dict>

569 </plist>

570

571 Extensions

572

573 /Library/Extensions/LogitechHIDDevices.kext

574 - com.Logitech.Control Center.HID Driver

575 /Library/Extensions/LogitechUnifying.kext

576 - com.Logitech.Unifying.HID Driver

577 /System/Library/Extensions/JMicronATA.kext

578 - com.jmicron.JMicronATA

579 /System/Library/Extensions/LogitechUnifying.kext

580 - com.Logitech.Unifying.HID Driver

581 /System/Library/Extensions/NikeSportWatch.kext

582 - com.nike.sportwatch

583

584 Applications

585

586 /Applications/Hewlett-Packard/Device Utilities/HP Setup Assistant.app

587 - com.hp.SetupAssistant

588 /Applications/Hewlett-Packard/HP Customer Participation.app

589 - com.hp.customer.participation

590 /Applications/Hewlett-Packard/HP Scan 3.app

591 - com.hp.scan.app

592 /Applications/Hewlett-Packard/HP Uninstaller.app

593 - com.hp.Uninstaller

594 /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app

595 - com.microsoft.ASApplication

596 /Applications/Microsoft Office 2011/Office/Equation Editor.app

597 - com.microsoft.EquationEditor

598 /Applications/Microsoft Office 2011/Office/Microsoft Office Setup Assistant.app

599 - com.microsoft.office.setupassistant

600 /Applications/Microsoft Office 2011/Office/Microsoft Query.app

601 - com.microsoft.Query

602 /Applications/Utilities/Adobe AIR Application Installer.app

603 - com.adobe.air.ApplicationInstaller

604 /Applications/Utilities/Logitech Unifying Software.app

605 - com.Logitech.Unifying.Assistant

606 /Library/Application Support/Hewlett-Packard/Customer Participation/HP Data Uploader.app

607 - com.hp.customer.uploader

608 /Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app

609 - com.hp.productresearch

610 /Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Add to iPhoto Library.app

611 - com.apple.automator.Add to iPhoto Library

612 /Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Email Image.app

613 - com.apple.automator.Email Image

614 /Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Email PDF.app

615 - com.apple.automator.Email PDF

616 /Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Open HP Scan.app

617 - com.apple.automator.Open HP Scan

618 /Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Open PDF in Preview.app

619 - com.apple.automator.Open PDF in Preview

620 /Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Open in Preview.app

621 - com.apple.automator.Open in Preview

622 /Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Save PDF in Documents.app

623 - com.apple.automator.Save PDF in Documents

624 /Library/Application Support/Hewlett-Packard/Workflows/Shortcuts/Save in Pictures.app

625 - com.apple.automator.Save in Pictures

626 /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

627 - com.microsoft.silverlight.sllauncher

628 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app

629 - com.adobe.air.ApplicationInstaller

630 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Template.app

631 - com.adobe.air.Template

632 /Library/Image Capture/Support/Hewlett-Packard/Frameworks/DPE.framework/Versions/A/Resources/R egister DPE.app

633 - com.irislink.mac.RegisterDPE

634 /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_aohghmighlieiainnegkcijnfilokake/Default aohghmighlieiainnegkcijnfilokake.app

635 - com.google.Chrome.app.Default-aohghmighlieiainnegkcijnfilokake-internal

636 /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_apdfllckaahabafndbhieahigkjlhalf/Default apdfllckaahabafndbhieahigkjlhalf.app

637 - com.google.Chrome.app.Default-apdfllckaahabafndbhieahigkjlhalf-internal

638 /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_blpcfgokakmgnkcojhhkbfbldkacnbeo/Default blpcfgokakmgnkcojhhkbfbldkacnbeo.app

639 - com.google.Chrome.app.Default-blpcfgokakmgnkcojhhkbfbldkacnbeo-internal

640 /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_coobgpohoikkiipiblmjeljniedjpjpf/Default coobgpohoikkiipiblmjeljniedjpjpf.app

641 - com.google.Chrome.app.Default-coobgpohoikkiipiblmjeljniedjpjpf-internal

642 /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_nmmhkkegccagdldgiimedpiccmgmieda/Default nmmhkkegccagdldgiimedpiccmgmieda.app

643 - com.google.Chrome.app.Default-nmmhkkegccagdldgiimedpiccmgmieda-internal

644 /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_pjkljhegncpnkpknbcohdijeoejaedia/Default pjkljhegncpnkpknbcohdijeoejaedia.app

645 - com.google.Chrome.app.Default-pjkljhegncpnkpknbcohdijeoejaedia-internal

646

647 Frameworks

648

649 /Library/Frameworks/Adobe AIR.framework

650 - com.adobe.AIR

651 /Library/Frameworks/TSLicense.framework

652 - net.telestream.license

653

654 PrefPane

655

656 /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.pref Pane

657 - com.oracle.java.JavaControlPanel

658 /Library/PreferencePanes/Flash Player.prefPane

659 - com.adobe.flashplayerpreferences

660 /Library/PreferencePanes/Flip4Mac WMV.prefPane

661 - net.telestream.wmv.prefpane

662 /Library/PreferencePanes/Logitech Control Center.prefPane

663 - com.Logitech.Control Center.Preference Pane

664

665 Bundles

666

667 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/AdobeCP15.plugin

668 - com.adobe.adobecp

669 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Flash Player.plugin

670 - com.macromedia.FlashPlayer-10.6.plugin

671 /Library/Internet Plug-Ins/AdobePDFViewer.plugin

672 - com.adobe.acrobat.pdfviewer

673 /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

674 - com.adobe.acrobat.pdfviewerNPAPI

675 /Library/Internet Plug-Ins/Flash Player.plugin

676 - com.macromedia.Flash Player.plugin

677 /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin

678 - net.telestream.wmv.plugin

679 /Library/Internet Plug-Ins/JavaAppletPlugin.plugin

680 - com.oracle.java.JavaAppletPlugin

681 /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

682 - com.microsoft.sharepoint.browserplugin

683 /Library/Internet Plug-Ins/Silverlight.plugin

684 - com.microsoft.SilverlightPlugin

685 /Library/Printers/hp/Utilities/HP Ink Widget.wdgt

686 - com.hp.widget.inkwidget

687 /Users/USER/Library/Application Support/Google/Chrome/PepperFlash/12.0.0.70/PepperFlashPlayer.plugin

688 - com.macromedia.PepperFlashPlayer.pepper

689 /Users/USER/Library/Application Support/Google/Chrome/PepperFlash/18.0.0.209/PepperFlashPlayer.plugin

690 - com.macromedia.PepperFlashPlayer.pepper

691 /Users/USER/Library/Internet Plug-Ins/npBcsMcTcIO.plugin

692 - org.mozilla.basicPlugin

693 /Users/USER/Library/Widgets/HP Ink Widget.wdgt

694 - com.hp.widget.inkwidget

695

696 Bundles (new)

697

698 /Applications/Utilities/Adobe Flash Player Install Manager.app

699 - com.adobe.flashplayer.installmanager

700 /Library/Internet Plug-Ins/Flash Player.plugin

701 - com.macromedia.Flash Player.plugin

702 /Library/PreferencePanes/Flash Player.prefPane

703 - com.adobe.flashplayerpreferences

704 /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_apdfllckaahabafndbhieahigkjlhalf/Default apdfllckaahabafndbhieahigkjlhalf.app

705 - com.google.Chrome.app.Default-apdfllckaahabafndbhieahigkjlhalf-internal

706 /Users/USER/Library/Application Support/Google/Chrome/PepperFlash/18.0.0.209/PepperFlashPlayer.plugin

707 - com.macromedia.PepperFlashPlayer.pepper

708

709 Library paths

710

711 /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib

712 /Applications/Microsoft Office 2011/Office/OPF.framework/Versions/14/Resources/OPF_Common.dylib

713 /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/Fm20.dylib

714 /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/MicrosoftOLE2TypesLib.dylib

715 /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RefEdit.dylib

716 /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RichEdit.dylib

717 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/WebKit.dylib

718 /Users/USER/Library/Application Support/Firefox/Profiles/1f1kn85n.default/gmp-gmpopenh264/1.1/libgmpopenh264.dy lib

719 /Users/USER/Library/Application Support/Firefox/Profiles/1f1kn85n.default/gmp-gmpopenh264/1.3/libgmpopenh264.dy lib

720 /Users/USER/Library/Application Support/Google/Chrome/WidevineCDM/1.4.8.823/_platform_specific/mac_x64/libwidev inecdm.dylib

721 /usr/local/ssl/lib/libcrypto.1.0.0.dylib

722 /usr/local/ssl/lib/libssl.1.0.0.dylib

723

724 App extensions

725

726 com.kachalobalashoff.iStudiez.Today

727 com.wunderkinder.wunderlistdesktop.sharingextension

728 com.wunderkinder.wunderlistdesktop.todayextension

729

730 Modifications

731

732 file added: /Applications/BookSmart.app/Contents/Resources/Java/booksmart.log

733 file added: /Applications/BookSmart.app/Contents/Resources/Java/booksmart.log.1

734 file added: /Applications/BookSmart.app/Contents/Resources/Java/booksmart.log.2

735 file added: /Applications/BookSmart.app/Contents/Resources/Java/metrics.log

736

737 Installations

738

739 Adobe Flash Player: 7/15/15, 2:15 PM

740 Adobe Reader XI (11.0.11): 7/15/15, 2:11 PM

741 Adobe Flash Player: 7/12/15, 9:46 AM

742 Adobe Flash Player: 6/23/15, 10:21 PM

743 Duplicate Cleaner For iPhoto: 6/23/15, 10:39 AM

744

745 Elapsed time (sec): 1146

Reply

Answer 9

btrost4 Author

Level 1

0 points

Jul 18, 2015 8:33 AM in response to Linc Davis