Macbook Pro won't shut down properly.

Question

Macbook Pro won't shut down properly.

I have a 2012 MacBook Pro. It has a 13-inch screen, runs on OS X Mountain Lion (Version 10.8.5), has a 2.5 GHz Intel Core i5 processor, its memory is 4 GB 1600 MHz DDR3, and its storage capacity is 499.25 GB. Since about last November, this computer has often not been shutting down properly. To be sure, many times, it shuts down without a problem. Many other times, however, it does not shut down. It gets to the point where you see a white screen with the Apple logo, but then it stays stuck there forever. It does shut down from there. I have to force shut down the Mac by pressing and holding the power button for 3-5 seconds. After that, the Mac shuts off, but I will then turn the Mac back on and shut it off properly, just to make sure that it still works and nothing is wrong with it. (This second time, it has always shut off properly).

I find this very annoying and frustrating. This has been occurring on and off since November 2014. It had never happened before that. Moreover, I read somewhere that force shutting down is not good for the machine.

I have verified the hard drive, and there is nothing wrong with it. There is plenty of storage space left, too.

Is there any solution for this problem?

MacBook Pro, OS X Mountain Lion (10.8.5)

Posted on Jul 10, 2015 3:52 PM

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Answer 1

Linc Davis

Level 10

209,739 points

Jul 10, 2015 4:00 PM in response to Scarlet Pumpernickel

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Step 1

For this step, the title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

In the top right corner of the Console window, there's a search box labeled Filter. Enter "BOOT_TIME" (without the quotes.)

Each message in the log begins with the date and time when it was entered. Select the BOOT_TIME log message that corresponds to the last boot time when you had the problem. Now clear the search box to reveal all messages. Select the ones logged before the boot, during the time something abnormal was happening. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

For example, if the system was unresponsive or was failing to shut down for three minutes before you forced a restart, post the messages timestamped within three minutes before the boot time, not after. Please include the BOOT_TIME message at the end of the log extract—not at the beginning.

If there are long runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.

When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Some private information, such as your name, may appear in the log. Anonymize before posting.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Step 2

In the Console window, select

DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports

(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar.

There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A crash report has a name that begins with the name of the crashed process and ends in ".crash". A panic report has a name that begins with "Kernel" and ends in ".panic". A shutdown stall report has a name that ends in ".shutdownstall". Select the most recent of each, if any. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot. It's possible that none of these reports exists.

I know the report is long, maybe several hundred lines. Please post all of it anyway.

If you don't see any reports listed, but you know there was a crash or panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.

In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)

Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

When you post the log extract or the crash report, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

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Answer 2

OGELTHORPE

Level 9

57,329 points

Jul 10, 2015 4:24 PM in response to Linc Davis

Download and post an Etrecheck report:

http://www.etresoft.com/etrecheck

Run an Apple Hardware Test:

https://support.apple.com/en-us/HT201257

Note that an error free AHT is not definitive.

Ciao.

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Answer 3

Jul 12, 2015 9:07 AM in response to OGELTHORPE

Thank you very much for your reply, Ogelthorpe. I ran an Apple Hardware Test, and no problems were found.

Reply

Answer 4

Jul 12, 2015 9:48 AM in response to Linc Davis

Thank you very much for your detailed reply, Linc. I have found it very helpful. I first tried running an Apple Hardware Test as Ogelthorpe suggested, but no errors were found. Accordingly, I will now give you the information you requested, to the best of my ability. The last time the computer did not shut off properly was last Friday, around 7:00 PM EST. So, the following are the messages that were logged a few minutes before then. The last line in the log extract is the BOOT_TIME message. Per your request, repeat lines have been deleted.

7/10/15 6:56:01.000 PM kernel[0]: (default pager): [KERNEL]: default_pager_backing_store_monitor - send LO_WAT_ALERT

7/10/15 6:56:20.000 PM kernel[0]: process name ��|4��`e�1 (pid 1359)

7/10/15 6:56:20.000 PM kernel[0]: revoking trust for process 1359

7/10/15 6:56:36.000 PM kernel[0]: macx_swapoff SUCCESS

7/10/15 6:56:41.409 PM WindowServer[73]: dict count after removing entry for window 0x28 is 0

7/10/15 6:56:43.347 PM WindowServer[73]: CGXGetConnectionProperty: Invalid connection 46615

7/10/15 6:56:43.000 PM kernel[0]: process name `D�3��`b�1�� (pid 233)

7/10/15 6:56:43.000 PM kernel[0]: revoking trust for process 233

7/10/15 6:56:44.000 PM kernel[0]: process name (pid 232)

7/10/15 6:56:44.000 PM kernel[0]: revoking trust for process 232

7/10/15 6:56:44.887 PM com.apple.launchd.peruser.501[200]: ([0x0-0x1a01a].com.apple.ImageCaptureExtension2[323]) Exited: Killed: 9

7/10/15 6:56:44.887 PM com.apple.launchd.peruser.501[200]: (com.apple.mdworker.shared.04000000-0000-0000-0000-000000000000[1355]) Exited: Killed: 9

7/10/15 6:56:44.887 PM com.apple.launchd.peruser.501[200]: ([0x0-0x21021].com.apple.AppleSpell[339]) Exited: Terminated: 15

7/10/15 6:56:45.000 PM kernel[0]: process name (|�%��{ӗ (pid 1355)

7/10/15 6:56:45.000 PM kernel[0]: revoking trust for process 1355

7/10/15 6:56:45.954 PM WindowServer[73]: CGXGetConnectionProperty: Invalid connection 46615

7/10/15 6:56:46.000 PM kernel[0]: process name (pid 230)

7/10/15 6:56:46.000 PM kernel[0]: revoking trust for process 230

7/10/15 6:56:46.368 PM coreservicesd[63]: SendFlattenedData, got error #268435459 (ipc/send) invalid destination port from ::mach_msg(), sending notification kLSNotifyApplicationDeath to notificationID=128

7/10/15 6:56:46.591 PM NotificationCenter[241]: Connection interrupted.

7/10/15 6:56:47.042 PM coreservicesd[63]: SendFlattenedData, got error #268435460 (ipc/send) timed out from ::mach_msg(), sending notification kLSNotifyApplicationDeath to notificationID=789

7/10/15 6:56:47.515 PM WindowServer[73]: CGXGetConnectionProperty: Invalid connection 46615

7/10/15 6:56:47.000 PM kernel[0]: process name (pid 241)

7/10/15 6:56:47.000 PM kernel[0]: revoking trust for process 241

7/10/15 6:56:47.791 PM com.apple.launchd[1]: (com.apple.coremedia.videodecoder[364]) Exit timeout elapsed (20 seconds). Killing

7/10/15 6:56:49.283 PM com.apple.launchd.peruser.501[200]: ([0x0-0xd00d].com.apple.iTunesHelper[262]) Exited with code: 1

7/10/15 6:56:49.000 PM kernel[0]: process name ��c��(�Oـ�� 0�� (pid 262)

7/10/15 6:56:49.000 PM kernel[0]: revoking trust for process 262

7/10/15 6:56:49.000 PM kernel[0]: process name (pid 255)

7/10/15 6:56:49.000 PM kernel[0]: revoking trust for process 255

7/10/15 6:56:50.935 PM loginwindow[43]: DEAD_PROCESS: 43 console

7/10/15 6:56:53.143 PM loginwindow[43]: Application hardKill returned -600

7/10/15 6:56:53.000 PM kernel[0]: process 1372 set trusted

7/10/15 6:56:53.000 PM kernel[0]: Change trust on

7/10/15 6:56:53.000 PM kernel[0]: process name airportd (pid 1372)

7/10/15 7:00:42.000 PM bootlog[0]: BOOT_TIME 1436569242 0

Unfortunately, when I selected System Diagnostic Reports, I saw nothing. I made sure the triangle was pointing down, and I made sure I was looking at the System Diagnostic Reports and not the Diagnostic and Usage Messages. But no text appeared. Probably, I did something wrong, though I'm not sure what, as your instructions were very clear and I believe I followed them to the letter.

If you could please let me know, at your convenience, what I did wrong, or what you can tell from the log extract that I've been able to paste, I would greatly appreciate it.

Once again, thank you very much for your help.

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Answer 5

Linc Davis

Level 10

209,739 points

Jul 12, 2015 11:11 AM in response to Scarlet Pumpernickel

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.

Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.

2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.

You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.

In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.

You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.

Another indication that the test is safe can be found in this thread, and this one, for example, where the comment in which I suggested it was recommended by one of the Apple Community Specialists, as explained here.

Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.

4. Here's a general summary of what you need to do, if you choose to proceed:

☞ Copy a particular line of text to the Clipboard.

☞ Paste into the window of another application.

☞ Wait for the test to run. It usually takes a few minutes.

☞ Paste the results, which will have been copied automatically, back into a reply on this page.

These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.

5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.

You may have started up in safe mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

7. Load this linked web page (on the website "Pastebin.") The title of the page is "Diagnostic Test." Below the title is a text box headed by three small icons. The one on the right represents a clipboard. Click that icon to select the text, then copy it to the Clipboard on your computer by pressing the key combination command-C.

If the text doesn't highlight when you click the icon, select it by triple-clicking anywhere inside the box. Don't select the whole page, just the text in the box.

8. Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.

9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter

exec bash

and press return. Then paste the script again.

10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.

If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:

[Process started]

Part 1 of 8 done at … sec
…
Part 8 of 8 done at … sec

The test results are on the Clipboard.

Please close this window.

[Process completed]

The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.

Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.

12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.

If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.

14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.

______________________________________________________________

Copyright © 2014, 2015 by Linc Davis. As the sole author of this work (including the referenced "Diagnostic Test"), I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

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Answer 6

Jul 15, 2015 8:30 AM in response to Linc Davis

Hi, Linc. Thank you again for your help. I apologize for my delay in following up. Here are the results of the test:

1 Start time: 10:59:21 07/15/15

2

3 Revision: 1327

4

5 Model Identifier: MacBookPro9,2

6 Memory: 4 GB

7 System Version: OS X 10.8.5 (12F2542)

8 Kernel Version: Darwin 12.6.0

9 Time since boot: 17 minutes

10

11 File opens (per sec)

12

13 AvStats (UID 501) => /Library/Preferences/SystemConfiguration/preferences.plist (status 0): 6

14

15 Profiles: 13

16

17 Font issues: 20

18

19 Firewall: On

20

21 Wi-Fi

22

23 Signal / Noise: -80 dBm / -87 dBm

24

25 Diagnostic reports

26

27 2015-06-20 PluginProcess crash

28 2015-06-24 AvStats crash

29 2015-06-27 WebProcess crash

30 2015-07-03 PluginProcess crash

31 2015-07-11 PluginProcess crash

32

33 I/O errors

34

35 disk1s2: alignment error 2

36

37 Volumes

38

39 disk0s2: /

40

41 Shutdown codes

42

43 -40 1

44

45 Kernel log

46

47 Jul 11 15:35:49 MacAuthEvent en1 Auth result for: 90:3e:ab:57:9b:e0 Auth request tx failed

48 Jul 11 15:35:52 MacAuthEvent en1 Auth result for: 90:3e:ab:57:9b:e0 Auth request tx failed

49 Jul 11 15:35:55 MacAuthEvent en1 Auth result for: 90:3e:ab:57:9b:e0 Auth request tx failed

50 Jul 11 15:35:57 MacAuthEvent en1 Auth result for: 90:3e:ab:57:9b:e0 Auth request tx failed

51 Jul 11 15:36:00 MacAuthEvent en1 Auth result for: 90:3e:ab:57:9b:e0 Auth request tx failed

52 Jul 11 15:36:03 MacAuthEvent en1 Auth result for: 90:3e:ab:57:9b:e0 Auth request tx failed

53 Jul 11 15:36:05 MacAuthEvent en1 Auth result for: 90:3e:ab:57:9b:e0 Auth request tx failed

54 Jul 11 15:36:08 MacAuthEvent en1 Auth result for: 90:3e:ab:57:9b:e0 Auth request tx failed

55 Jul 11 15:36:16 MacAuthEvent en1 Auth result for: 06:1d:d5:06:e0:50 Auth request tx failed

56 Jul 11 15:36:18 MacAuthEvent en1 Auth result for: 60:02:92:dd:b3:1a Auth request tx failed

57 Jul 11 17:18:09 considerRebuildOfPrelinkedKernel com.apple.driver.AppleUSBCDC triggered rebuild

58 Jul 13 11:41:42 NTFS-fs warning (device /dev/disk1s1, pid 447): ntfs_system_inodes_get(): $LogFile is not clean. Will not be able to remount read-write. Mount in Windows.

59 Jul 13 12:00:52 disk1s2: alignment error.

60 Jul 13 12:00:52 disk1s2: alignment error.

61 Jul 13 12:01:01 thr 0xffffff8017d58c60 CoreStorage: read_volume_headers: vol_header 0 at 0 invalid checksum

62 Jul 14 10:56:39 (default pager): [KERNEL]: Switching ON Emergency paging segment

63 Jul 14 10:56:43 (default pager): [KERNEL]: Failed to recover emergency paging segment

64 Jul 14 11:12:36 check_file_access 506 (ERROR(Avira) <5182>):ERROR sleep interrupted: TIMEOUT EXPIRED

65 Jul 14 11:12:37 check_file_access 506 (ERROR(Avira) <5182>):ERROR sleep interrupted: TIMEOUT EXPIRED

66 Jul 14 12:43:14 main_get_filesize 273 (ERROR(Avira) <205>):ERROR failed to obtain attributes

67 Jul 14 13:46:42 PM notification timeout (pid 231, Finder)

68 Jul 14 13:46:42 PM notification timeout (pid 231, Finder)

69 Jul 14 13:47:12 PM notification timeout (pid 231, Finder)

70 Jul 14 13:47:12 PM notification timeout (pid 231, Finder)

71 Jul 14 19:56:54 MacAuthEvent en1 Auth result for: 90:3e:ab:57:9b:e0 Auth timed out

72

73 System log

74

75 Jul 15 10:47:44 Dropbox: objc[348]: Object 0x569a8f0 of class OC_PythonArray autoreleased with no pool in place - just leaking - break on objc_autoreleaseNoPool() to debug

76 Jul 15 10:47:44 Dropbox: objc[348]: Object 0x5c5b6b0 of class OC_PythonArray autoreleased with no pool in place - just leaking - break on objc_autoreleaseNoPool() to debug

77 Jul 15 10:47:44 Dropbox: objc[348]: Object 0x56b4fa0 of class OC_PythonUnicode autoreleased with no pool in place - just leaking - break on objc_autoreleaseNoPool() to debug

78 Jul 15 10:47:44 Dropbox: objc[348]: Object 0x5c5b900 of class __NSCFString autoreleased with no pool in place - just leaking - break on objc_autoreleaseNoPool() to debug

79 Jul 15 10:47:44 Dropbox: objc[348]: Object 0x5c5d2a0 of class NSURL autoreleased with no pool in place - just leaking - break on objc_autoreleaseNoPool() to debug

80 Jul 15 10:47:44 Dropbox: objc[348]: Object 0x5c5bf70 of class OC_PythonArray autoreleased with no pool in place - just leaking - break on objc_autoreleaseNoPool() to debug

81 Jul 15 10:47:44 Dropbox: objc[348]: Object 0x56b5fe0 of class OC_PythonArray autoreleased with no pool in place - just leaking - break on objc_autoreleaseNoPool() to debug

82 Jul 15 10:47:44 Dropbox: objc[348]: Object 0x5c5c300 of class OC_PythonString autoreleased with no pool in place - just leaking - break on objc_autoreleaseNoPool() to debug

83 Jul 15 10:47:44 Dropbox: objc[348]: Object 0x5674ab0 of class __NSCFData autoreleased with no pool in place - just leaking - break on objc_autoreleaseNoPool() to debug

84 Jul 15 10:47:44 Dropbox: objc[348]: Object 0x5676e40 of class __NSArrayM autoreleased with no pool in place - just leaking - break on objc_autoreleaseNoPool() to debug

85 Jul 15 10:47:44 Dropbox: objc[348]: Object 0x5608160 of class __NSArrayM autoreleased with no pool in place - just leaking - break on objc_autoreleaseNoPool() to debug

86 Jul 15 10:47:44 Dropbox: objc[348]: Object 0x5c5c710 of class __NSCFString autoreleased with no pool in place - just leaking - break on objc_autoreleaseNoPool() to debug

87 Jul 15 10:47:44 Dropbox: objc[348]: Object 0x5c5cd10 of class __NSCFString autoreleased with no pool in place - just leaking - break on objc_autoreleaseNoPool() to debug

88 Jul 15 10:47:44 Dropbox: objc[348]: Object 0x564d6a0 of class __NSCFString autoreleased with no pool in place - just leaking - break on objc_autoreleaseNoPool() to debug

89 Jul 15 10:47:44 Dropbox: objc[348]: Object 0x5c59f50 of class __NSCFString autoreleased with no pool in place - just leaking - break on objc_autoreleaseNoPool() to debug

90 Jul 15 10:47:44 Dropbox: objc[348]: Object 0x648210 of class __NSCFString autoreleased with no pool in place - just leaking - break on objc_autoreleaseNoPool() to debug

91 Jul 15 10:47:44 Dropbox: objc[348]: Object 0x194c4b0 of class __NSCFString autoreleased with no pool in place - just leaking - break on objc_autoreleaseNoPool() to debug

92 Jul 15 10:47:44 Dropbox: objc[348]: Object 0x5c216b0 of class __NSCFString autoreleased with no pool in place - just leaking - break on objc_autoreleaseNoPool() to debug

93 Jul 15 10:47:44 Dropbox: objc[348]: Object 0x56b57f0 of class OC_PythonString autoreleased with no pool in place - just leaking - break on objc_autoreleaseNoPool() to debug

94 Jul 15 10:47:44 Dropbox: objc[348]: Object 0x5c200e0 of class OC_PythonString autoreleased with no pool in place - just leaking - break on objc_autoreleaseNoPool() to debug

95 Jul 15 10:48:22 Safari: CGContextClipToRect: invalid context 0x0

96 Jul 15 10:48:46 Safari: CGContextClipToRect: invalid context 0x0

97 Jul 15 10:55:50 Safari: CGContextClipToRect: invalid context 0x0

98 Jul 15 10:59:55 eprocsd: failed to get args for proc 737: Invalid argument

99 Jul 15 10:59:55 eprocsd: failed to get system proc list for pid 737

100

101 launchd log

102

103 Jul 12 10:41:04 com.adobe.ARM.UUID: Exited with code: 2

104 Jul 12 10:41:04 com.apple.mrt.uiagent: Exited with code: 255

105 Jul 12 12:03:44 [0x0-0x5b05b].com.google.GoogleTalkPluginD: Exited with code: 1

106 Jul 12 12:03:44 [0x0-0x5d05d].com.google.GoogleTalkPluginD: Exited with code: 1

107 Jul 13 10:23:14 com.avira.antivirus.dbcleaner: Exited with code: 1

108 Jul 13 10:23:16 com.avira.antivirus.ipm.loader: Exited with code: 10

109 Jul 13 10:23:41 com.apple.afpstat-qfa: Exited with code: 2

110 Jul 13 10:23:41 com.adobe.ARM.UUID: Exited with code: 2

111 Jul 13 10:23:41 com.apple.mrt.uiagent: Exited with code: 255

112 Jul 13 10:49:33 [0x0-0x25025].com.google.GoogleTalkPluginD: Exited with code: 1

113 Jul 13 11:55:33 com.apple.qtkittrustedmoviesservice: Could not terminate job: 3: No such process

114 Jul 13 17:00:20 [0x0-0xd00d0].com.google.GoogleTalkPluginD: Exited with code: 1

115 Jul 14 12:43:14 [0x0-0x1f01f0].com.google.GoogleTalkPluginD: Exited with code: 1

116 Jul 14 12:43:14 [0x0-0x1ef1ef].com.google.GoogleTalkPluginD: Exited with code: 1

117 Jul 14 13:05:48 com.adobe.fpsaud: Exited with code: 15

118 Jul 14 19:56:40 com.avira.antivirus.dbcleaner: Exited with code: 1

119 Jul 14 19:56:40 com.avira.antivirus.ipm.loader: Exited with code: 10

120 Jul 14 19:57:06 com.adobe.ARM.UUID: Exited with code: 2

121 Jul 14 19:57:06 com.apple.afpstat-qfa: Exited with code: 2

122 Jul 14 19:57:06 com.apple.mrt.uiagent: Exited with code: 255

123 Jul 15 10:43:16 com.avira.antivirus.dbcleaner: Exited with code: 1

124 Jul 15 10:43:19 com.avira.antivirus.ipm.loader: Exited with code: 10

125 Jul 15 10:43:37 com.apple.afpstat-qfa: Exited with code: 2

126 Jul 15 10:43:37 com.adobe.ARM.UUID: Exited with code: 2

127 Jul 15 10:43:39 com.apple.mrt.uiagent: Exited with code: 255

128

129 Console log

130

131 Jul 10 10:35:47 SubmitDiagInfo: Cleaning up expired diagnostic messages database at path: /var/log/DiagnosticMessages/2015.06.09.asl

132 Jul 10 17:47:54 ReportCrash: query failed!

133 Jul 13 12:01:02 UserEventAgent: com.apple.TMLaunchAgent disabled

134 Jul 14 00:46:03 SubmitDiagInfo: Cleaning up expired diagnostic messages database at path: /var/log/DiagnosticMessages/2015.06.13.asl

135

136 Loaded kernel extensions

137

138 com.avira.kext.FileAccessControl (1.0.0d1)

139

140 System services loaded

141

142 com.adobe.SwitchBoard

143 com.adobe.fpsaud

144 com.apple.coresymbolicationd

145 - status: -9

146 com.apple.wdhelper

147 - status: -9

148 com.avira.antivirus.dbcleaner

149 - status: 1

150 com.avira.antivirus.ipm.loader

151 - status: 10

152 com.avira.helper.watchdox

153 com.google.keystone.daemon

154 com.microsoft.office.licensing.helper

155

156 Agent services loaded

157

158 com.adobe.AAM.Scheduler-1.0

159 com.adobe.ARM.UUID

160 - status: 2

161 com.apple.AirPlayUIAgent

162 - status: -9

163 com.apple.accountsd

164 - status: -9

165 com.apple.afpstat-qfa

166 - status: 2

167 com.apple.coreservices.appleid.authentication

168 - status: -9

169 com.apple.mrt.uiagent

170 - status: 255

171 com.apple.pbs

172 - status: -9

173 com.avira.antivirus.general_agent

174 com.avira.antivirus.ipm.ui

175 com.avira.antivirus.notifications_agent

176 com.avira.antivirus.odscan.default

177 com.avira.antivirus.scheduler_agent

178 com.avira.antivirus.systray

179 com.avira.antivirus.telemetry_agent

180 com.avira.antivirus.update.default

181 com.avira.helper.avstats

182 com.google.keystone.system.agent

183

184 User login items

185

186 iTunesHelper

187 - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app

188 SafeConnect

189 - missing value

190 Avira

191 - /Applications/Avira.app

192 Dropbox

193 - /Applications/Dropbox.app

194

195 Firefox extensions

196

197 Mozilla Firefox hotfix

198

199 Restricted files: 47

200

201 Lockfiles: 135

202

203 Contents of /Library/LaunchAgents/com.avira.antivirus.general.agent.plist

204 - mod date: Apr 30 09:43:31 2015

205 - size (B): 1356

206 - checksum: 36457759

207

208 <?xml version="1.0" encoding="UTF-8"?>

209 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

210 <plist version="1.0">

211 <dict>

212 <key>Label</key>

213 <string>com.avira.antivirus.general_agent</string>

214 <key>ProgramArguments</key>

215 <array>

216 <string>/Applications/Avira.app/Contents/MacOS/AV_Scheduler</string>

217 <string>--taskFromDaemon</string>

218 </array>

219 <key>WorkingDirectory</key>

220 <string>/Applications/Avira.app/Contents/MacOS</string>

221

222 <key>WatchPaths</key>

223 <array>

224 <string>/var/run/agent_tasks</string>

225 </array>

226 </dict>

227 </plist>

228

229

230 Contents of /Library/LaunchAgents/com.avira.antivirus.ipm.ui.plist

231 - mod date: Apr 30 09:43:32 2015

232 - size (B): 1617

233 - checksum: 2975542035

234

235 <?xml version="1.0" encoding="UTF-8"?>

236 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

237 <plist version="1.0">

238 <dict>

239 <key>Label</key>

240 <string>com.avira.antivirus.ipm.ui</string>

241 <key>ProgramArguments</key>

242 <array>

243 <string>/Applications/Avira.app/Contents/MacOS/uxipm.app/Contents/MacOS/uxipm_u i</string>

244 <string>--auto</string>

245 </array>

246 <key>WorkingDirectory</key>

247 <string>/Applications/Avira.app/Contents/MacOS/uxipm.app/Contents/MacOS</string >

248

249 <key>ThrottleInterval</key>

250 <integer>0</integer>

251

252 <key>WatchPaths</key>

253 <array>

254 <string>/Library/Application\ Support/Avira/IPM/watch</string>

255 </array>

256

257 <key>RunAtLoad</key>

258 <true />

259

260

261 ...and 5 more line(s)

262

263 Contents of /Library/LaunchAgents/com.avira.antivirus.notifications.agent.plist

264 - mod date: Apr 30 09:43:33 2015

265 - size (B): 1370

266 - checksum: 3883725854

267

268 <?xml version="1.0" encoding="UTF-8"?>

269 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

270 <plist version="1.0">

271 <dict>

272 <key>Label</key>

273 <string>com.avira.antivirus.notifications_agent</string>

274 <key>ProgramArguments</key>

275 <array>

276 <string>/Applications/Avira.app/Contents/MacOS/AV_Scheduler</string>

277 <string>--showNotification</string>

278 </array>

279 <key>WorkingDirectory</key>

280 <string>/Applications/Avira.app/Contents/MacOS</string>

281

282 <key>WatchPaths</key>

283 <array>

284 <string>/var/run/notifications_dir</string>

285 </array>

286 </dict>

287 </plist>

288

289

290 Contents of /Library/LaunchAgents/com.avira.antivirus.odscan.default.plist

291 - mod date: Jul 13 12:01:44 2015

292 - size (B): 869

293 - checksum: 3233075692

294

295 <?xml version="1.0" encoding="UTF-8"?>

296 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

297 <plist version="1.0">

298 <dict>

299 <key>Label</key>

300 <string>com.avira.antivirus.odscan.default</string>

301 <key>ProgramArguments</key>

302 <array>

303 <string>/Applications/Avira.app/Contents/MacOS/AV_Scheduler</string>

304 <string>-j</string>

305 <string>scan</string>

306 <string>-d</string>

307 <string>/Applications/Avira.app/Contents/Resources/av_scheduler_plugin/scanjobf iles/com.avira.antivirus.odscan.ini</string>

308 <string>-l</string>

309 <string>1436803304</string>

310 </array>

311 <key>ServiceDescription</key>

312 <string>Default Scanjob</string>

313 <key>StartCalendarInterval</key>

314 <dict>

315 <key>Hour</key>

316 <integer>12</integer>

317 <key>Minute</key>

318 <integer>0</integer>

319 <key>Weekday</key>

320

321 ...and 4 more line(s)

322

323 Contents of /Library/LaunchAgents/com.avira.antivirus.scheduler.agent.plist

324 - mod date: Apr 30 09:43:34 2015

325 - size (B): 1370

326 - checksum: 2593853937

327

328 <?xml version="1.0" encoding="UTF-8"?>

329 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

330 <plist version="1.0">

331 <dict>

332 <key>Label</key>

333 <string>com.avira.antivirus.scheduler_agent</string>

334 <key>ProgramArguments</key>

335 <array>

336 <string>/Applications/Avira.app/Contents/MacOS/AV_Scheduler</string>

337 <string>--callbackFromGuard</string>

338 </array>

339 <key>WorkingDirectory</key>

340 <string>/Applications/Avira.app/Contents/MacOS</string>

341

342 <key>WatchPaths</key>

343 <array>

344 <string>/var/run/guard_scan_job.sock</string>

345 </array>

346 </dict>

347 </plist>

348

349

350 Contents of /Library/LaunchAgents/com.avira.antivirus.systray.plist

351 - mod date: Apr 30 09:43:35 2015

352 - size (B): 1121

353 - checksum: 2013138860

354

355 <?xml version="1.0" encoding="UTF-8"?>

356 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

357 <plist version="1.0">

358 <dict>

359 <key>Label</key>

360 <string>com.avira.antivirus.systray</string>

361 <key>Program</key>

362 <string>/Applications/Avira.app/Contents/MacOS/AV_Systray.app/Contents/MacOS/AV _Systray</string>

363 <key>RunAtLoad</key>

364 <true/>

365 <key>KeepAlive</key>

366 <true/>

367 </dict>

368 </plist>

369

370

371 Contents of /Library/LaunchAgents/com.avira.antivirus.telemetry.agent.plist

372 - mod date: Apr 30 09:43:36 2015

373 - size (B): 1355

374 - checksum: 321965296

375

376 <?xml version="1.0" encoding="UTF-8"?>

377 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

378 <plist version="1.0">

379 <dict>

380 <key>Label</key>

381 <string>com.avira.antivirus.telemetry_agent</string>

382 <key>ProgramArguments</key>

383 <array>

384 <string>/Applications/Avira.app/Contents/MacOS/AV_Scheduler</string>

385 <string>--showTelemetry</string>

386 </array>

387 <key>WorkingDirectory</key>

388 <string>/Applications/Avira.app/Contents/MacOS</string>

389

390 <key>WatchPaths</key>

391 <array>

392 <string>/var/run/telemetry</string>

393 </array>

394 </dict>

395 </plist>

396

397

398 Contents of /Library/LaunchAgents/com.avira.antivirus.update.default.plist

399 - mod date: Apr 30 09:43:36 2015

400 - size (B): 1229

401 - checksum: 4209241739

402

403 <?xml version="1.0" encoding="UTF-8"?>

404 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

405 <plist version="1.0">

406 <dict>

407 <key>StartInterval</key>

408 <integer>7200</integer>

409 <key>Label</key>

410 <string>com.avira.antivirus.update.default</string>

411 <key>ProgramArguments</key>

412 <array>

413 <string>/Applications/Avira.app/Contents/MacOS/AV_Scheduler</string>

414 <string>-j</string>

415 <string>update</string>

416 </array>

417 <key>ServiceDescription</key>

418 <string>Default Updatejob</string>

419 </dict>

420 </plist>

421

422

423 Contents of /Library/LaunchAgents/com.avira.helper.avstats.plist

424 - mod date: Jun 13 16:52:47 2015

425 - size (B): 1184

426 - checksum: 3720300378

427

428 <?xml version="1.0" encoding="UTF-8"?>

429 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

430 <plist version="1.0">

431 <dict>

432 <key>Label</key>

433 <string>com.avira.helper.avstats</string>

434 <key>ProgramArguments</key>

435 <array>

436 <string>/Applications/Utilities/Avira-Uninstall.app/Contents/MacOS/AvStats</str ing>

437 <string>server</string>

438 <string>start</string>

439 </array>

440 <key>RunAtLoad</key>

441 <true/>

442 <key>KeepAlive</key>

443 <true/>

444 </dict>

445 </plist>

446

447

448 Contents of /Library/LaunchDaemons/com.avira.antivirus.dbcleaner.plist

449 - mod date: Apr 30 09:43:37 2015

450 - size (B): 1391

451 - checksum: 270305186

452

453 <?xml version="1.0" encoding="UTF-8"?>

454 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

455 <plist version="1.0">

456 <dict>

457 <key>StartInterval</key>

458 <integer>7200</integer>

459 <key>Label</key>

460 <string>com.avira.antivirus.dbcleaner</string>

461 <key>UserName</key>

462 <string>root</string>

463 <key>Umask</key>

464 <integer>000</integer>

465 <key>Program</key>

466 <string>/Applications/Avira.app/Contents/MacOS/dbcleaner</string>

467 <key>ServiceDescription</key>

468 <string>Events Database Cleanup</string>

469 <key>RunAtLoad</key>

470 <true/>

471 </dict>

472 </plist>

473

474

475 Contents of /Library/LaunchDaemons/com.avira.antivirus.ipm.loader.plist

476 - mod date: Apr 30 09:43:38 2015

477 - size (B): 1298

478 - checksum: 2553569183

479

480 <?xml version="1.0" encoding="UTF-8"?>

481 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

482 <plist version="1.0">

483 <dict>

484 <key>Label</key>

485 <string>com.avira.antivirus.ipm.loader</string>

486 <key>UserName</key>

487 <string>_avipm</string>

488 <key>Program</key>

489 <string>/Applications/Avira.app/Contents/MacOS/uxipm.app/Contents/MacOS/uxipm_l oader</string>

490 <key>WorkingDirectory</key>

491 <string>/Applications/Avira.app/Contents/MacOS/uxipm.app/Contents/MacOS</string >

492 <key>RunAtLoad</key>

493 <true/>

494 <key>StartInterval</key>

495 <integer>1800</integer>

496 </dict>

497 </plist>

498

499

500 Contents of /Library/LaunchDaemons/com.avira.helper.watchdox.plist

501 - mod date: Apr 30 09:43:39 2015

502 - size (B): 1474

503 - checksum: 2664366839

504

505 <?xml version="1.0" encoding="UTF-8"?>

506 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

507 <plist version="1.0">

508 <dict>

509 <key>Label</key>

510 <string>com.avira.helper.watchdox</string>

511 <key>UserName</key>

512 <string>root</string>

513 <key>WorkingDirectory</key>

514 <string>/Applications/Avira.app/Contents/MacOS</string>

515 <key>ProgramArguments</key>

516 <array>

517 <string>/Applications/Avira.app/Contents/MacOS/avwatchdox.bin</string>

518 </array>

519 <key>RunAtLoad</key>

520 <true/>

521 <key>KeepAlive</key>

522 <true/>

523 <key>ExitTimeOut</key>

524 <integer>60</integer>

525 <key>StandardOutPath</key>

526 <string>/var/log/com.avira.helper.watchdox.log</string>

527 <key>StandardErrorPath</key>

528 <string>/var/log/com.avira.helper.watchdox.log</string>

529 </dict>

530

531 ...and 2 more line(s)

532

533 Contents of /System/Library/LaunchDaemons/com.apple.xprotectupdater.plist

534 - mod date: Nov 4 14:20:51 2013

535 - size (B): 513

536 - checksum: 2614957689

537

538 <?xml version="1.0" encoding="UTF-8"?>

539 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

540 <plist version="1.0">

541 <dict>

542 <key>Label</key>

543 <string>com.apple.xprotectupdater</string>

544 <key>ProgramArguments</key>

545 <array>

546 <string>/usr/libexec/XProtectUpdater</string>

547 </array>

548 <key>RunAtLoad</key>

549 <true/>

550 <key>StartCalendarInterval</key>

551 <dict>

552 <key>Hour</key>

553 <integer>8</integer>

554 <key>Minute</key>

555 <integer>14</integer>

556 </dict>

557 </dict>

558 </plist>

559

560 Contents of /private/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist

561 - mod date: Apr 22 10:43:01 2013

562 - size (B): 423

563 - checksum: 3469280363

564

565 <?xml version="1.0" encoding="UTF-8"?>

566 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

567 <plist version="1.0">

568 <dict>

569 <key>Command</key>

570 <string>/Library/Application\ Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/switchboard.sh</string >

571 <key>OnDemand</key>

572 <false/>

573 <key>ServiceName</key>

574 <string>com.adobe.SwitchBoard.monitor</string>

575 </dict>

576 </plist>

577

578 Contents of Library/LaunchAgents/com.adobe.ARM.UUID.plist

579 - mod date: Apr 17 21:46:27 2013

580 - size (B): 631

581 - checksum: 4116814193

582

583 <?xml version="1.0" encoding="UTF-8"?>

584 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

585 <plist version="1.0">

586 <dict>

587 <key>Label</key>

588 <string>com.adobe.ARM.UUID</string>

589 <key>ProgramArguments</key>

590 <array>

591 <string>/Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/Updater/Adobe Acrobat Updater Helper.app/Contents/MacOS/Adobe Acrobat Updater Helper</string>

592 <string>semi-auto</string>

593 </array>

594 <key>RunAtLoad</key>

595 <true/>

596 <key>StartInterval</key>

597 <integer>12600</integer>

598 </dict>

599 </plist>

600

601 Applications

602

603 /Applications/Adobe Digital Editions 4.0.app

604 - com.adobe.adobedigitaleditions.app

605 /Applications/App Store.app

606 - com.apple.appstore

607 /Applications/Automator.app

608 - com.apple.Automator

609 /Applications/Avira.app

610 - com.avira.controlcenter

611 /Applications/Calculator.app

612 - com.apple.calculator

613 /Applications/Calendar.app

614 - com.apple.iCal

615 /Applications/Canon Utilities/IJ Manual/Easy Guide Viewer/Canon IJ On-screen Manual.app

616 - jp.co.canon.ij.easy-guide-viewer

617 /Applications/Canon Utilities/Solution Menu/Solution Menu.app

618 - jp.co.canon.SolutionMenu

619 /Applications/Chess.app

620 - com.apple.Chess

621 /Applications/Contacts.app

622 - com.apple.AddressBook

623 /Applications/DVD Player.app

624 - com.apple.DVDPlayer

625 /Applications/Dashboard.app

626 - com.apple.dashboardlauncher

627 /Applications/Dictionary.app

628 - com.apple.Dictionary

629 /Applications/Dropbox.app

630 - com.getdropbox.dropbox

631 /Applications/EndNote X7/EndNote X7.app

632 - com.ThomsonResearchSoft.EndNote

633 /Applications/EndNote X7/Services/ENService.app

634 - com.ThomsonResearchSoft.EndNote.ENService

635 /Applications/EndNote X7/Spell/Dictionary Converter.app

636 - com.ThomsonResearchSoft.Dictionary_Converter

637 /Applications/FaceTime.app

638 - com.apple.FaceTime

639 /Applications/Firefox.app

640 - org.mozilla.firefox

641 /Applications/Font Book.app

642 - com.apple.FontBook

643 /Applications/Game Center.app

644 - com.apple.gamecenter

645 /Applications/GarageBand.app

646 - com.apple.garageband

647 /Applications/Image Capture.app

648 - com.apple.Image_Capture

649 /Applications/Launchpad.app

650 - com.apple.launchpad.launcher

651 /Applications/Mail.app

652 - com.apple.mail

653 /Applications/Messages.app

654 - com.apple.iChat

655 /Applications/Microsoft Messenger.app

656 - com.microsoft.Messenger

657 /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app

658 - com.microsoft.languageregister

659 /Applications/Microsoft Office 2011/Microsoft Document Connection.app

660 - com.microsoft.DocumentConnection

661 /Applications/Microsoft Office 2011/Microsoft Excel.app

662 - com.microsoft.Excel

663 /Applications/Microsoft Office 2011/Microsoft Outlook.app

664 - com.microsoft.Outlook

665 /Applications/Microsoft Office 2011/Microsoft PowerPoint.app

666 - com.microsoft.Powerpoint

667 /Applications/Microsoft Office 2011/Microsoft Word.app

668 - com.microsoft.Word

669 /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app

670 - com.microsoft.ASApplication

671 /Applications/Microsoft Office 2011/Office/Equation Editor.app

672 - com.microsoft.EquationEditor

673 /Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app

674 - com.microsoft.alerts.daemon

675 /Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app

676 - com.microsoft.openxml.chart.app

677 /Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app

678 - com.microsoft.ClipGallery

679 /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app

680 - com.microsoft.outlook.databasedaemon

681 /Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app

682 - com.microsoft.outlook.databaseutility

683 /Applications/Microsoft Office 2011/Office/Microsoft Graph.app

684 - com.microsoft.Graph

685 /Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app

686 - com.microsoft.outlook.officereminders

687 /Applications/Microsoft Office 2011/Office/Microsoft Office Setup Assistant.app

688 - com.microsoft.office.setupassistant

689 /Applications/Microsoft Office 2011/Office/Microsoft Query.app

690 - com.microsoft.Query

691 /Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app

692 - com.microsoft.office.uploadcenter

693 /Applications/Microsoft Office 2011/Office/My Day.app

694 - com.microsoft.myday

695 /Applications/Microsoft Office 2011/Office/Office365Service.app

696 - com.microsoft.Office365Service

697 /Applications/Microsoft Office 2011/Office/Open XML for Excel.app

698 - com.microsoft.openxml.excel.app

699 /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app

700 - com.microsoft.SyncServicesAgent

701 /Applications/Mission Control.app

702 - com.apple.exposelauncher

703 /Applications/Notes.app

704 - com.apple.Notes

705 /Applications/POWERPREP II/POWERPREP II.app

706 - N/A

707 /Applications/Photo Booth.app

708 - com.apple.PhotoBooth

709 /Applications/Preview.app

710 - com.apple.Preview

711 /Applications/QuickTime Player.app

712 - com.apple.QuickTimePlayerX

713 /Applications/Reminders.app

714 - com.apple.reminders

715 /Applications/Remote Desktop Connection.app

716 - com.microsoft.rdc

717 /Applications/Safari.app

718 - com.apple.Safari

719 /Applications/Stickies.app

720 - com.apple.Stickies

721 /Applications/System Preferences.app

722 - com.apple.systempreferences

723 /Applications/TextEdit.app

724 - com.apple.TextEdit

725 /Applications/Time Machine.app

726 - com.apple.backup.launcher

727 /Applications/Utilities/Activity Monitor.app

728 - com.apple.ActivityMonitor

729 /Applications/Utilities/Adobe AIR Application Installer.app

730 - com.adobe.air.ApplicationInstaller

731 /Applications/Utilities/Adobe AIR Uninstaller.app

732 - com.adobe.air.Installer

733 /Applications/Utilities/Adobe Application Manager/CCM/Utilities/AdobeApplicationManager.app

734 - com.adobe.AdobeApplicationManager

735 /Applications/Utilities/Adobe Application Manager/CCM/Utilities/AdobeCreativeCloudClient.app

736 - com.adobe.AdobeCreativeCloudClient

737 /Applications/Utilities/Adobe Application Manager/D6/Setup.app

738 - com.adobe.Installers.Redirector

739 /Applications/Utilities/Adobe Application Manager/DECore/DE5/resources/uninstall/Uninstall Product.app

740 - com.Adobe.Uninstall Product

741 /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources/uninstall/Uninstall Product.app

742 - com.Adobe.Uninstall Product

743 /Applications/Utilities/Adobe Application Manager/DECore/Setup.app

744 - com.adobe.Installers.Setup

745 /Applications/Utilities/Adobe Application Manager/DWA/Setup.app

746 - com.adobe.Installers.Redirector

747 /Applications/Utilities/Adobe Application Manager/LWA/AAM Registration Notifier.app

748 - com.adobe.PDApp.AAMRegistrationNotifier

749 /Applications/Utilities/Adobe Application Manager/LWA/adobe_licutil.app

750 - com.adobe.adobe_licutil

751 /Applications/Utilities/Adobe Application Manager/P6/AAM Registration Notifier.app

752 - com.adobe.PDApp.AAMRegistrationNotifier

753 /Applications/Utilities/Adobe Application Manager/P6/adobe_licutil.app

754 - com.adobe.adobe_licutil

755 /Applications/Utilities/Adobe Application Manager/UWA/AAM Updates Notifier.app

756 - com.adobe.PDApp.AAMUpdatesNotifier

757 /Applications/Utilities/Adobe Application Manager/UWA/LogTransport2.app

758 - com.adobe.headlights.LogTransport2App

759 /Applications/Utilities/Adobe Application Manager/core/Adobe Application Manager.app

760 - com.adobe.PDApp

761 /Applications/Utilities/Adobe Flash Player Install Manager.app

762 - com.adobe.flashplayer.installmanager

763 /Applications/Utilities/Adobe Utilities-CS6.localized/ExtendScript Toolkit CS6/ExtendScript Toolkit.app

764 - com.adobe.estoolkit-3.8

765 /Applications/Utilities/AirPort Utility.app

766 - com.apple.airport.airportutility

767 /Applications/Utilities/AppleScript Editor.app

768 - com.apple.ScriptEditor2

769 /Applications/Utilities/Audio MIDI Setup.app

770 - com.apple.audio.AudioMIDISetup

771 /Applications/Utilities/Avira-Uninstall.app

772 - com.avira.uninstall

773 /Applications/Utilities/Avira/Avira-Supportcollector.app

774 - com.avira.suport_collector

775 /Applications/Utilities/Bluetooth File Exchange.app

776 - com.apple.BluetoothFileExchange

777 /Applications/Utilities/Boot Camp Assistant.app

778 - com.apple.bootcampassistant

779 /Applications/Utilities/ColorSync Utility.app

780 - com.apple.ColorSyncUtility

781 /Applications/Utilities/Console.app

782 - com.apple.Console

783 /Applications/Utilities/DigitalColor Meter.app

784 - com.apple.DigitalColorMeter

785 /Applications/Utilities/Disk Utility.app

786 - com.apple.DiskUtility

787 /Applications/Utilities/Grab.app

788 - com.apple.Grab

789 /Applications/Utilities/Grapher.app

790 - com.apple.grapher

791 /Applications/Utilities/Keychain Access.app

792 - com.apple.keychainaccess

793 /Applications/Utilities/Migration Assistant.app

794 - com.apple.MigrateAssistant

795 /Applications/Utilities/Network Utility.app

796 - com.apple.NetworkUtility

797 /Applications/Utilities/RAID Utility.app

798 - com.apple.RAIDUtility

799 /Applications/Utilities/System Information.app

800 - com.apple.SystemProfiler

801 /Applications/Utilities/Terminal.app

802 - com.apple.Terminal

803 /Applications/Utilities/VoiceOver Utility.app

804 - com.apple.VoiceOverUtility

805 /Applications/Utilities/X11.app

806 - com.apple.X11redirect

807 /Applications/iMovie.app

808 - com.apple.iMovieApp

809 /Applications/iPhoto.app

810 - com.apple.iPhoto

811 /Applications/iTunes.app

812 - com.apple.iTunes

813 /Library/Application Support/Adobe/Acrobat 11 Helper Frameworks/adobe_oobelib/adobe_licutil.app

814 - com.adobe.adobe_licutil

815 /Library/Application Support/Adobe/CS6ServiceManager/CS6ServiceManager.app

816 - com.adobe.csi.CS6ServiceManager

817 /Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app

818 - com.adobe.dynamiclinkmanager

819 /Library/Application Support/Adobe/Installers/AdobeInDesign8AppBase/ExtraFiles/INSTALLDIR_EXE/Adobe InDesign CS6.app

820 - N/A

821 /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app

822 - com.adobe.switchboard-2.0

823 /Library/Application Support/Adobe/Uninstall/{UUID}.app

824 - com.Adobe.Uninstall Product

825 /Library/Application Support/Adobe/Uninstall/{UUID}.app

826 - com.Adobe.Uninstall Product

827 /Library/Application Support/Google/GoogleTalkPlugin.app

828 - com.google.GoogleTalkPluginD

829 /Library/Application Support/Google/GoogleVoiceAndVideoUninstaller.app

830 - com.google.GoogleTalkPluginUninstaller

831 /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

832 - com.microsoft.autoupdate2

833 /Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app

834 - com.microsoft.error_reporting

835 /Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app

836 - com.microsoft.netlib.shipassertprocess

837 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app

838 - com.adobe.air.ApplicationInstaller

839 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app

840 - com.adobe.air.Installer

841 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Template.app

842 - com.adobe.air.Template

843 /Library/Image Capture/Devices/Canon IJScanner1.app

844 - jp.co.canon.ijscanner1.scanner.ica

845 /Library/Image Capture/Devices/Canon IJScanner2.app

846 - jp.co.canon.ijscanner2.scanner.ica

847 /Library/Image Capture/Devices/EPSON Scanner.app

848 - com.epson.scanner.ica

849 /Library/Image Capture/Support/LegacyDeviceDiscoveryHelpers/CIJScannerRegister.app

850 - jp.co.canon.cijscannerregister

851 /Library/Image Capture/TWAIN Data Sources/Canon MP250 series.ds

852 - com.twainds.mp250.scangear150000.canon

853 /Library/PDF Services/Save as Adobe PDF.app

854 - com.apple.automator.SaveasAdobePDF

855 /Library/Printers/Canon/BJPrinter/Utilities/BJPrinterUtility2.app

856 - jp.co.canon.bj.print.app.bjprinterutility2

857 /Library/Printers/Canon/BJPrinter/Utilities/CIJAutoSetupTool.app

858 - jp.co.canon.ij.print.cijautosetuptool

859 /Library/Printers/Canon/BJPrinter/Utilities/CanonIJPrinterUtility.app

860 - jp.co.canon.bj.print.app.canonijprinterutility

861 /Library/Scripts/ColorSync/Embed.app

862 - N/A

863 /Library/Scripts/ColorSync/Extract.app

864 - N/A

865 /Library/Scripts/ColorSync/Match.app

866 - N/A

867 /Library/Scripts/ColorSync/Proof.app

868 - N/A

869 /Library/Scripts/ColorSync/Remove.app

870 - N/A

871 /Library/Scripts/ColorSync/Rename.app

872 - N/A

873 /Library/Scripts/ColorSync/Set Info.app

874 - N/A

875 /Library/Scripts/ColorSync/Show Info.app

876 - N/A

877 /Users/USER/Applications/AT&T Connect.app

878 - com.ATT.AT-T-Connect

879 /Users/USER/Applications/SecureDownloadManager.app

880 - com.E-ACADEMY.SecureDownloadManager

881 /Users/USER/Downloads/AT&T Connect.app

882 - com.ATT.AT-T-Connect

883 /Users/USER/Library/Application Support/EndNote/Updates/17.2.0.9970/EndNote X7.2 Update Installer/EndNote X7.2 Updater.app

884 - com.ThomsonResearchSoft.EndNoteX.Patcher

885 /Users/USER/Library/Printers/Canon MP250 series-2.app

886 - com.apple.print.PrinterProxy

887 /Users/USER/Library/Printers/Canon MP250 series.app

888 - com.apple.print.PrinterProxy

889 /Users/USER/Library/Services/ENService.app

890 - com.ThomsonResearchSoft.EndNote.ENService

891 /usr/libexec/MiniTerm.app

892 - com.apple.pppminiterm

893 /usr/share/java/Tools/Applet Launcher.app

894 - com.apple.AppletLauncher

895 /usr/share/java/Tools/Jar Bundler.app

896 - com.apple.JarBundler

897 /usr/share/java/Tools/Java VisualVM.app

898 - com.apple.java.VisualVM.launcher

899

900 Frameworks

901

902 /Library/Frameworks/Adobe AIR.framework

903 - com.adobe.AIR

904

905 PrefPane

906

907 /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.pref pane

908 - com.oracle.java.JavaControlPanel

909 /Library/PreferencePanes/Flash Player.prefPane

910 - com.adobe.flashplayerpreferences

911

912 Bundles

913

914 /Library/Application Support/Adobe/APE/3.3/adbeapecore.framework/Versions/A/Libraries/Flash Player.plugin

915 - com.macromedia.FlashPlayer-10.4-10.5.plugin

916 /Library/Application Support/Adobe/Plug-Ins/CS6/File Formats/Camera Raw.plugin

917 - com.adobe.CameraRaw

918 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/AdobeCP15.plugin

919 - com.adobe.adobecp

920 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Flash Player.plugin

921 - com.macromedia.FlashPlayer-10.6.plugin

922 /Library/Internet Plug-Ins/AdobeAAMDetect.plugin

923 - com.AdobeAAMDetectLib.AdobeAAMDetect

924 /Library/Internet Plug-Ins/Flash Player.plugin

925 - com.macromedia.Flash Player.plugin

926 /Library/Internet Plug-Ins/JavaAppletPlugin.plugin

927 - com.oracle.java.JavaAppletPlugin

928 /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

929 - com.microsoft.sharepoint.browserplugin

930 /Library/Internet Plug-Ins/googletalkbrowserplugin.plugin

931 - com.google.googletalkbrowserplugin

932 /Library/Internet Plug-Ins/o1dbrowserplugin.plugin

933 - com.google.o1dbrowserplugin

934 /Users/USER/Library/Internet Plug-Ins/ATTConnectEventEntry.plugin

935 - null

936 /Users/USER/Library/Spotlight/EndNote.mdimporter

937 - com.ThomsonResearchSoft.EndNote

938

939 Bundles (new)

940

941 /Applications/Utilities/Adobe Flash Player Install Manager.app

942 - com.adobe.flashplayer.installmanager

943 /Library/Internet Plug-Ins/Flash Player.plugin

944 - com.macromedia.Flash Player.plugin

945 /Library/PreferencePanes/Flash Player.prefPane

946 - com.adobe.flashplayerpreferences

947

948 Library paths

949

950 /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib

951 /Applications/Microsoft Office 2011/Office/OPF.framework/Versions/14/Resources/OPF_Common.dylib

952 /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/Fm20.dylib

953 /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/MicrosoftOLE2TypesLib.dylib

954 /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RefEdit.dylib

955 /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RichEdit.dylib

956 /Applications/Utilities/Adobe Application Manager/CCM/CCMNative.dylib

957 /Applications/Utilities/Adobe Application Manager/D6/D6Native.dylib

958 /Applications/Utilities/Adobe Application Manager/DECore/ARKSelector.dylib

959 /Applications/Utilities/Adobe Application Manager/DECore/DE5/Setup.dylib

960 /Applications/Utilities/Adobe Application Manager/DECore/DE5/resources/libraries/ARKCmdCaps.dylib

961 /Applications/Utilities/Adobe Application Manager/DECore/DE5/resources/libraries/ARKCmdFS.dylib

962 /Applications/Utilities/Adobe Application Manager/DECore/DE5/resources/libraries/ARKEngine.dylib

963 /Applications/Utilities/Adobe Application Manager/DECore/DE5/resources/libraries/AdobePIM.dylib

964 /Applications/Utilities/Adobe Application Manager/DECore/DE6/Setup.dylib

965 /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources/libraries/ARKCmdCaps.dylib

966 /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources/libraries/ARKCmdFS.dylib

967 /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources/libraries/ARKEngine.dylib

968 /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources/libraries/AdobePIM.dylib

969 /Applications/Utilities/Adobe Application Manager/DWA/DWANative.dylib

970 /Applications/Utilities/Adobe Application Manager/LWA/PWANative.dylib

971 /Applications/Utilities/Adobe Application Manager/LWA/adobe_caps.dylib

972 /Applications/Utilities/Adobe Application Manager/LWA/adobe_oobelib.dylib

973 /Applications/Utilities/Adobe Application Manager/LWA/adobe_upgrade.dylib

974 /Applications/Utilities/Adobe Application Manager/P6/IMSLib.dylib

975 /Applications/Utilities/Adobe Application Manager/P6/P6Native.dylib

976 /Applications/Utilities/Adobe Application Manager/P6/VulcanBridge.dylib

977 /Applications/Utilities/Adobe Application Manager/P6/VulcanMessage.dylib

978 /Applications/Utilities/Adobe Application Manager/P6/adobe_oobelib.dylib

979 /Applications/Utilities/Adobe Application Manager/P6/adobe_upgrade.dylib

980 /Applications/Utilities/Adobe Application Manager/P6/axlib.dylib

981 /Applications/Utilities/Adobe Application Manager/UWA/UWANative.dylib

982 /Applications/Utilities/Adobe Application Manager/core/AdobePIM.dylib

983 /Applications/Utilities/Adobe Application Manager/core/switcher/DWA_UI.dylib

984 /Applications/Utilities/Adobe Application Manager/core/switcher/LWA_UI.dylib

985 /Library/Application Support/Adobe/APE/3.3/adbeapecore.framework/Versions/A/Libraries/WebKit.dylib

986 /Library/Application Support/Adobe/Acrobat 11 Helper Frameworks/adobe_oobelib/adobe_caps.dylib

987 /Library/Application Support/Adobe/Acrobat 11 Helper Frameworks/adobe_oobelib/adobe_oobelib.dylib

988 /Library/Application Support/Adobe/Acrobat 11 Helper Frameworks/adobe_oobelib/adobe_upgrade.dylib

989 /Library/Application Support/Adobe/Acrobat 11 Helper Frameworks/adobe_oobelib/axlib.dylib

990 /Library/Application Support/Adobe/CS6ServiceManager/lib/CSXS-Installer-Hook.dylib

991 /Library/Application Support/Adobe/CS6ServiceManager/lib/ServiceManager-Launcher.dylib

992 /Library/Application Support/Mozilla/Extensions/{UUID}/EMAILedotcom/components/WCFirefox_x86Extn.dyl ib

993 /Library/Application Support/Mozilla/Extensions/{UUID}/EMAILedotcom/components/WCFirefox_x86_64Extn. dylib

994 /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/WebKit.dylib

995

996 Bad kernel extensions

997

998 /System/Library/Extensions/BJUSBMP.kext

999

1000 Installations

1001

1002 Adobe Flash Player: 7/14/15 1:06 PM

1003 Adobe Flash Player: 7/8/15 9:46 PM

1004 Adobe Flash Player: 6/23/15 8:58 PM

1005 Office 2011 14.5.2 Update: 6/17/15 7:56 PM

1006 Adobe Flash Player: 6/13/15 5:38 PM

1007

1008 Elapsed time (sec): 363

Once again, thank you very much for all of your help. Have a great day.

Reply

Answer 7

Jul 15, 2015 8:35 AM in response to Linc Davis