pinwheel all too often, mostly when switching between apps

Question

pinwheel all too often, mostly when switching between apps

This has been going on too long.

About 9 months now.

I have rebooted, checked my RAM (always with 1-3 GB free) and hdd (tons of space left), reset this and that (including the SMC), moved from Mavericks to Yosemite - and still that ****** pinwheel.

It just makes me wait 3-10 seconds all the time.

I cannot tell you how much time I lose in a day just waiting!

So to simply copy from one app and paste in another app, or bounce between apps while one is processing is delayed!

UGGGH!

Any ideas on how to fix this?

MacBook Pro (15-inch Mid 2012), OS X Yosemite (10.10.1)

Posted on Jul 12, 2015 10:10 AM

Reply

Answer 1

Linc Davis

Level 10

209,547 points

Jul 12, 2015 11:19 AM in response to thememphisoutpost

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

Reply

Answer 2

Jul 13, 2015 8:11 AM in response to Linc Davis

Is this what you mean?

It did the pinwheel for a solid minute, so I just picked one of the seconds where in the log, it repeated over and over for like 50 lines.

I think I copied this right.

Is this what you mean?

7/13/15 9:55:40.041 AM System Preferences[818]: Backtrace (at 7471.07):

7/13/15 9:55:40.041 AM System Preferences[818]: void CGSUpdateManager::log() const: 0 CoreGraphics 0x00007fff8c3dcd81 CGSBacktraceCreate + 59

7/13/15 9:55:40.041 AM System Preferences[818]: void CGSUpdateManager::log() const: 1 CoreGraphics 0x00007fff8c4319f4 _ZN16CGSUpdateManager14disable_updateEv + 84

7/13/15 9:55:40.041 AM System Preferences[818]: void CGSUpdateManager::log() const: 2 AppKit 0x00007fff968fdd15 -[NSWindow disableScreenUpdatesUntilFlush] + 127

7/13/15 9:55:40.041 AM System Preferences[818]: void CGSUpdateManager::log() const: 3 AppKit 0x00007fff968fdb9a -[NSView(NSLayerKitGlue) _setUpLayerTreeSurface] + 76

7/13/15 9:55:40.041 AM System Preferences[818]: void CGSUpdateManager::log() const: 4 AppKit 0x00007fff968fdaf5 -[NSView(NSLayerKitGlue) _setUpLayerTreeRendererAndSurface] + 42

7/13/15 9:55:40.041 AM System Preferences[818]: void CGSUpdateManager::log() const: 5 AppKit 0x00007fff968efd4f -[NSView _setUpLayerTreeRendererAndSurfaceIfNecessary] + 56

7/13/15 9:55:40.041 AM System Preferences[818]: void CGSUpdateManager::log() const: 6 AppKit 0x00007fff968ee701 -[NSView _setWindow:] + 2084

7/13/15 9:55:40.041 AM System Preferences[818]: void CGSUpdateManager::log() const: 7 CoreFoundation 0x00007fff99a89705 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 133

7/13/15 9:55:40.041 AM System Preferences[818]: void CGSUpdateManager::log() const: 8 CoreFoundation 0x00007fff99a88e09 -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 313

7/13/15 9:55:40.041 AM System Preferences[818]: void CGSUpdateManager::log() const: 9 AppKit 0x00007fff97072454 __21-[NSView _setWindow:]_block_invoke735 + 169

7/13/15 9:55:40.041 AM System Preferences[818]: void CGSUpdateManager::log() const: 10 AppKit 0x00007fff968eeb54 -[NSView _setWindow:] + 3191

7/13/15 9:55:40.041 AM System Preferences[818]: void CGSUpdateManager::log() const: 11 AppKit 0x00007fff968f9d93 -[NSView addSubview:] + 463

7/13/15 9:55:40.042 AM System Preferences[818]: void CGSUpdateManager::log() const: 12 System Preferences 0x000000010fa72fcc System Preferences + 40908

7/13/15 9:55:40.042 AM System Preferences[818]: void CGSUpdateManager::log() const: 13 System Preferences 0x000000010fa72422 System Preferences + 37922

7/13/15 9:55:40.042 AM System Preferences[818]: void CGSUpdateManager::log() const: 14 System Preferences 0x000000010fa7123e System Preferences + 33342

7/13/15 9:55:40.042 AM System Preferences[818]: void CGSUpdateManager::log() const: 15 Foundation 0x00007fff8e27541b __NSFireDelayedPerform + 364

7/13/15 9:55:40.042 AM System Preferences[818]: void CGSUpdateManager::log() const: 16 CoreFoundation 0x00007fff99abd2e4 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20

7/13/15 9:55:40.042 AM System Preferences[818]: void CGSUpdateManager::log() const: 17 CoreFoundation 0x00007fff99abcf73 __CFRunLoopDoTimer + 1059

7/13/15 9:55:40.042 AM System Preferences[818]: void CGSUpdateManager::log() const: 18 CoreFoundation 0x00007fff99b3053d __CFRunLoopDoTimers + 301

7/13/15 9:55:40.042 AM System Preferences[818]: void CGSUpdateManager::log() const: 19 CoreFoundation 0x00007fff99a78608 __CFRunLoopRun + 2024

7/13/15 9:55:40.042 AM System Preferences[818]: void CGSUpdateManager::log() const: 20 CoreFoundation 0x00007fff99a77bd8 CFRunLoopRunSpecific + 296

7/13/15 9:55:40.042 AM System Preferences[818]: void CGSUpdateManager::log() const: 21 HIToolbox 0x00007fff9494356f RunCurrentEventLoopInMode + 235

7/13/15 9:55:40.042 AM System Preferences[818]: void CGSUpdateManager::log() const: 22 HIToolbox 0x00007fff949431ee ReceiveNextEventCommon + 179

7/13/15 9:55:40.042 AM System Preferences[818]: void CGSUpdateManager::log() const: 23 HIToolbox 0x00007fff9494312b _BlockUntilNextEventMatchingListInModeWithFilter + 71

7/13/15 9:55:40.042 AM System Preferences[818]: void CGSUpdateManager::log() const: 24 AppKit 0x00007fff9694c8ab _DPSNextEvent + 978

7/13/15 9:55:40.042 AM System Preferences[818]: void CGSUpdateManager::log() const: 25 AppKit 0x00007fff9694be58 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 346

7/13/15 9:55:40.043 AM System Preferences[818]: void CGSUpdateManager::log() const: 26 AppKit 0x00007fff96941af3 -[NSApplication run] + 594

7/13/15 9:55:40.043 AM System Preferences[818]: void CGSUpdateManager::log() const: 27 AppKit 0x00007fff968be244 NSApplicationMain + 1832

7/13/15 9:55:40.043 AM System Preferences[818]: void CGSUpdateManager::log() const: 28 libdyld.dylib 0x00007fff8b7ec5c9 start + 1

7/13/15 9:55:40.043 AM System Preferences[818]: void CGSUpdateManager::log() const: conn 0xa3eb token 0xcffffffffff6608

7/13/15 9:55:40.183 AM WindowServer[144]: disable_update_likely_unbalanced: UI updates still disabled by application "com.apple.preference.datetime.r" after 15.00 seconds (server forcibly re-enabled them after 1.00 seconds). Likely an unbalanced disableUpdate call.

7/13/15 9:55:40.208 AM System Preferences[818]: Backtrace (at 7471.07):

7/13/15 9:55:40.208 AM System Preferences[818]: void CGSUpdateManager::log() const: 0 CoreGraphics 0x00007fff8c3dcd81 CGSBacktraceCreate + 59

7/13/15 9:55:40.208 AM System Preferences[818]: void CGSUpdateManager::log() const: 1 CoreGraphics 0x00007fff8c4319f4 _ZN16CGSUpdateManager14disable_updateEv + 84

7/13/15 9:55:40.208 AM System Preferences[818]: void CGSUpdateManager::log() const: 2 AppKit 0x00007fff96b18430 -[NSView(NSInternal) _disableScreenUpdatesUntilFlush] + 226

7/13/15 9:55:40.208 AM System Preferences[818]: void CGSUpdateManager::log() const: 3 AppKit 0x00007fff968fe012 -[NSWindow disableScreenUpdatesUntilFlush] + 892

7/13/15 9:55:40.208 AM System Preferences[818]: void CGSUpdateManager::log() const: 4 AppKit 0x00007fff968fdb9a -[NSView(NSLayerKitGlue) _setUpLayerTreeSurface] + 76

7/13/15 9:55:40.208 AM System Preferences[818]: void CGSUpdateManager::log() const: 5 AppKit 0x00007fff968fdaf5 -[NSView(NSLayerKitGlue) _setUpLayerTreeRendererAndSurface] + 42

7/13/15 9:55:40.208 AM System Preferences[818]: void CGSUpdateManager::log() const: 6 AppKit 0x00007fff968efd4f -[NSView _setUpLayerTreeRendererAndSurfaceIfNecessary] + 56

7/13/15 9:55:40.208 AM System Preferences[818]: void CGSUpdateManager::log() const: 7 AppKit 0x00007fff968ee701 -[NSView _setWindow:] + 2084

7/13/15 9:55:40.208 AM System Preferences[818]: void CGSUpdateManager::log() const: 8 CoreFoundation 0x00007fff99a89705 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 133

7/13/15 9:55:40.208 AM System Preferences[818]: void CGSUpdateManager::log() const: 9 CoreFoundation 0x00007fff99a88e09 -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 313

7/13/15 9:55:40.208 AM System Preferences[818]: void CGSUpdateManager::log() const: 10 AppKit 0x00007fff97072454 __21-[NSView _setWindow:]_block_invoke735 + 169

7/13/15 9:55:40.209 AM System Preferences[818]: void CGSUpdateManager::log() const: 11 AppKit 0x00007fff968eeb54 -[NSView _setWindow:] + 3191

7/13/15 9:55:40.209 AM System Preferences[818]: void CGSUpdateManager::log() const: 12 AppKit 0x00007fff968f9d93 -[NSView addSubview:] + 463

7/13/15 9:55:40.209 AM System Preferences[818]: void CGSUpdateManager::log() const: 13 System Preferences 0x000000010fa72fcc System Preferences + 40908

7/13/15 9:55:40.209 AM System Preferences[818]: void CGSUpdateManager::log() const: 14 System Preferences 0x000000010fa72422 System Preferences + 37922

7/13/15 9:55:40.209 AM System Preferences[818]: void CGSUpdateManager::log() const: 15 System Preferences 0x000000010fa7123e System Preferences + 33342

7/13/15 9:55:40.209 AM System Preferences[818]: void CGSUpdateManager::log() const: 16 Foundation 0x00007fff8e27541b __NSFireDelayedPerform + 364

7/13/15 9:55:40.209 AM System Preferences[818]: void CGSUpdateManager::log() const: 17 CoreFoundation 0x00007fff99abd2e4 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20

7/13/15 9:55:40.209 AM System Preferences[818]: void CGSUpdateManager::log() const: 18 CoreFoundation 0x00007fff99abcf73 __CFRunLoopDoTimer + 1059

7/13/15 9:55:40.209 AM System Preferences[818]: void CGSUpdateManager::log() const: 19 CoreFoundation 0x00007fff99b3053d __CFRunLoopDoTimers + 301

7/13/15 9:55:40.209 AM System Preferences[818]: void CGSUpdateManager::log() const: 20 CoreFoundation 0x00007fff99a78608 __CFRunLoopRun + 2024

7/13/15 9:55:40.209 AM System Preferences[818]: void CGSUpdateManager::log() const: 21 CoreFoundation 0x00007fff99a77bd8 CFRunLoopRunSpecific + 296

7/13/15 9:55:40.209 AM System Preferences[818]: void CGSUpdateManager::log() const: 22 HIToolbox 0x00007fff9494356f RunCurrentEventLoopInMode + 235

7/13/15 9:55:40.209 AM System Preferences[818]: void CGSUpdateManager::log() const: 23 HIToolbox 0x00007fff949431ee ReceiveNextEventCommon + 179

7/13/15 9:55:40.209 AM System Preferences[818]: void CGSUpdateManager::log() const: 24 HIToolbox 0x00007fff9494312b _BlockUntilNextEventMatchingListInModeWithFilter + 71

7/13/15 9:55:40.209 AM System Preferences[818]: void CGSUpdateManager::log() const: 25 AppKit 0x00007fff9694c8ab _DPSNextEvent + 978

7/13/15 9:55:40.210 AM System Preferences[818]: void CGSUpdateManager::log() const: 26 AppKit 0x00007fff9694be58 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 346

7/13/15 9:55:40.210 AM System Preferences[818]: void CGSUpdateManager::log() const: 27 AppKit 0x00007fff96941af3 -[NSApplication run] + 594

7/13/15 9:55:40.210 AM System Preferences[818]: void CGSUpdateManager::log() const: 28 AppKit 0x00007fff968be244 NSApplicationMain + 1832

7/13/15 9:55:40.210 AM System Preferences[818]: void CGSUpdateManager::log() const: 29 libdyld.dylib 0x00007fff8b7ec5c9 start + 1

7/13/15 9:55:40.210 AM System Preferences[818]: void CGSUpdateManager::log() const: conn 0xa3eb token 0xd1fffffffff648d

7/13/15 9:55:40.212 AM System Preferences[818]: Backtrace (at 7471.07):

7/13/15 9:55:40.212 AM System Preferences[818]: void CGSUpdateManager::log() const: 0 CoreGraphics 0x00007fff8c3dcd81 CGSBacktraceCreate + 59

7/13/15 9:55:40.212 AM System Preferences[818]: void CGSUpdateManager::log() const: 1 CoreGraphics 0x00007fff8c4319f4 _ZN16CGSUpdateManager14disable_updateEv + 84

7/13/15 9:55:40.212 AM System Preferences[818]: void CGSUpdateManager::log() const: 2 AppKit 0x00007fff96b184d0 -[NSView(NSInternal) _disableScreenUpdatesUntilFlush] + 386

7/13/15 9:55:40.212 AM System Preferences[818]: void CGSUpdateManager::log() const: 3 AppKit 0x00007fff968fe012 -[NSWindow disableScreenUpdatesUntilFlush] + 892

7/13/15 9:55:40.212 AM System Preferences[818]: void CGSUpdateManager::log() const: 4 AppKit 0x00007fff968fdb9a -[NSView(NSLayerKitGlue) _setUpLayerTreeSurface] + 76

7/13/15 9:55:40.212 AM System Preferences[818]: void CGSUpdateManager::log() const: 5 AppKit 0x00007fff968fdaf5 -[NSView(NSLayerKitGlue) _setUpLayerTreeRendererAndSurface] + 42

7/13/15 9:55:40.212 AM System Preferences[818]: void CGSUpdateManager::log() const: 6 AppKit 0x00007fff968efd4f -[NSView _setUpLayerTreeRendererAndSurfaceIfNecessary] + 56

7/13/15 9:55:40.212 AM System Preferences[818]: void CGSUpdateManager::log() const: 7 AppKit 0x00007fff968ee701 -[NSView _setWindow:] + 2084

7/13/15 9:55:40.212 AM System Preferences[818]: void CGSUpdateManager::log() const: 8 CoreFoundation 0x00007fff99a89705 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 133

7/13/15 9:55:40.212 AM System Preferences[818]: void CGSUpdateManager::log() const: 9 CoreFoundation 0x00007fff99a88e09 -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 313

7/13/15 9:55:40.213 AM System Preferences[818]: void CGSUpdateManager::log() const: 10 AppKit 0x00007fff97072454 __21-[NSView _setWindow:]_block_invoke735 + 169

7/13/15 9:55:40.213 AM System Preferences[818]: void CGSUpdateManager::log() const: 11 AppKit 0x00007fff968eeb54 -[NSView _setWindow:] + 3191

7/13/15 9:55:40.213 AM System Preferences[818]: void CGSUpdateManager::log() const: 12 AppKit 0x00007fff968f9d93 -[NSView addSubview:] + 463

7/13/15 9:55:40.213 AM System Preferences[818]: void CGSUpdateManager::log() const: 13 System Preferences 0x000000010fa72fcc System Preferences + 40908

7/13/15 9:55:40.213 AM System Preferences[818]: void CGSUpdateManager::log() const: 14 System Preferences 0x000000010fa72422 System Preferences + 37922

7/13/15 9:55:40.213 AM System Preferences[818]: void CGSUpdateManager::log() const: 15 System Preferences 0x000000010fa7123e System Preferences + 33342

7/13/15 9:55:40.213 AM System Preferences[818]: void CGSUpdateManager::log() const: 16 Foundation 0x00007fff8e27541b __NSFireDelayedPerform + 364

7/13/15 9:55:40.213 AM System Preferences[818]: void CGSUpdateManager::log() const: 17 CoreFoundation 0x00007fff99abd2e4 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20

7/13/15 9:55:40.213 AM System Preferences[818]: void CGSUpdateManager::log() const: 18 CoreFoundation 0x00007fff99abcf73 __CFRunLoopDoTimer + 1059

7/13/15 9:55:40.213 AM System Preferences[818]: void CGSUpdateManager::log() const: 19 CoreFoundation 0x00007fff99b3053d __CFRunLoopDoTimers + 301

7/13/15 9:55:40.213 AM System Preferences[818]: void CGSUpdateManager::log() const: 20 CoreFoundation 0x00007fff99a78608 __CFRunLoopRun + 2024

7/13/15 9:55:40.213 AM System Preferences[818]: void CGSUpdateManager::log() const: 21 CoreFoundation 0x00007fff99a77bd8 CFRunLoopRunSpecific + 296

7/13/15 9:55:40.213 AM System Preferences[818]: void CGSUpdateManager::log() const: 22 HIToolbox 0x00007fff9494356f RunCurrentEventLoopInMode + 235

7/13/15 9:55:40.213 AM System Preferences[818]: void CGSUpdateManager::log() const: 23 HIToolbox 0x00007fff949431ee ReceiveNextEventCommon + 179

7/13/15 9:55:40.213 AM System Preferences[818]: void CGSUpdateManager::log() const: 24 HIToolbox 0x00007fff9494312b _BlockUntilNextEventMatchingListInModeWithFilter + 71

7/13/15 9:55:40.213 AM System Preferences[818]: void CGSUpdateManager::log() const: 25 AppKit 0x00007fff9694c8ab _DPSNextEvent + 978

7/13/15 9:55:40.214 AM System Preferences[818]: void CGSUpdateManager::log() const: 26 AppKit 0x00007fff9694be58 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 346

7/13/15 9:55:40.214 AM System Preferences[818]: void CGSUpdateManager::log() const: 27 AppKit 0x00007fff96941af3 -[NSApplication run] + 594

7/13/15 9:55:40.214 AM System Preferences[818]: void CGSUpdateManager::log() const: 28 AppKit 0x00007fff968be244 NSApplicationMain + 1832

7/13/15 9:55:40.214 AM System Preferences[818]: void CGSUpdateManager::log() const: 29 libdyld.dylib 0x00007fff8b7ec5c9 start + 1

7/13/15 9:55:40.214 AM System Preferences[818]: void CGSUpdateManager::log() const: conn 0xa3eb token 0xd3fffffffff6312

7/13/15 9:55:40.215 AM System Preferences[818]: Backtrace (at 7471.07):

7/13/15 9:55:40.215 AM System Preferences[818]: void CGSUpdateManager::log() const: 0 CoreGraphics 0x00007fff8c3dcd81 CGSBacktraceCreate + 59

7/13/15 9:55:40.215 AM System Preferences[818]: void CGSUpdateManager::log() const: 1 CoreGraphics 0x00007fff8c4319f4 _ZN16CGSUpdateManager14disable_updateEv + 84

7/13/15 9:55:40.216 AM System Preferences[818]: void CGSUpdateManager::log() const: 2 AppKit 0x00007fff96b18430 -[NSView(NSInternal) _disableScreenUpdatesUntilFlush] + 226

7/13/15 9:55:40.216 AM System Preferences[818]: void CGSUpdateManager::log() const: 3 AppKit 0x00007fff968fe012 -[NSWindow disableScreenUpdatesUntilFlush] + 892

7/13/15 9:55:40.216 AM System Preferences[818]: void CGSUpdateManager::log() const: 4 AppKit 0x00007fff969019d6 -[NSView(NSInternal) _setLayerTreeRenderer:] + 715

7/13/15 9:55:40.216 AM System Preferences[818]: void CGSUpdateManager::log() const: 5 AppKit 0x00007fff968ee1b5 -[NSView _setWindow:] + 728

7/13/15 9:55:40.216 AM System Preferences[818]: void CGSUpdateManager::log() const: 6 AppKit 0x00007fff96925f91 -[NSView removeFromSuperview] + 453

7/13/15 9:55:40.216 AM System Preferences[818]: void CGSUpdateManager::log() const: 7 ViewBridge 0x00007fff9385e064 -[NSWindowCentricRemoteView _ditchMirroredServiceWindowContents] + 41

7/13/15 9:55:40.216 AM System Preferences[818]: void CGSUpdateManager::log() const: 8 ViewBridge 0x00007fff938614f5 __70-[NSWindowCentricRemoteView maintainAssociationForcingDisassociation:]_block_invoke_2 + 47

7/13/15 9:55:40.216 AM System Preferences[818]: void CGSUpdateManager::log() const: 9 ViewBridge 0x00007fff93867eab withScreenUpdatesDisabled + 24

7/13/15 9:55:40.216 AM System Preferences[818]: void CGSUpdateManager::log() const: 10 ViewBridge 0x00007fff938614bd __70-[NSWindowCentricRemoteView maintainAssociationForcingDisassociation:]_block_invoke + 191

7/13/15 9:55:40.216 AM System Preferences[818]: void CGSUpdateManager::log() const: 11 ViewBridge 0x00007fff9385bb8e -[NSRemoteViewBase _associate:] + 207

7/13/15 9:55:40.216 AM System Preferences[818]: void CGSUpdateManager::log() const: 12 ViewBridge 0x00007fff93861344 -[NSWindowCentricRemoteView maintainAssociationForcingDisassociation:] + 233

7/13/15 9:55:40.216 AM System Preferences[818]: void CGSUpdateManager::log() const: 13 ViewBridge 0x00007fff9384d186 -[NSRemoteViewBase viewDidMoveToWindow] + 680

7/13/15 9:55:40.216 AM System Preferences[818]: void CGSUpdateManager::log() const: 14 AppKit 0x00007fff968eec05 -[NSView _setWindow:] + 3368

7/13/15 9:55:40.216 AM System Preferences[818]: void CGSUpdateManager::log() const: 15 AppKit 0x00007fff968f9d93 -[NSView addSubview:] + 463

7/13/15 9:55:40.216 AM System Preferences[818]: void CGSUpdateManager::log() const: 16 System Preferences 0x000000010fa72fcc System Preferences + 40908

7/13/15 9:55:40.217 AM System Preferences[818]: void CGSUpdateManager::log() const: 17 System Preferences 0x000000010fa72422 System Preferences + 37922

7/13/15 9:55:40.217 AM System Preferences[818]: void CGSUpdateManager::log() const: 18 System Preferences 0x000000010fa7123e System Preferences + 33342

7/13/15 9:55:40.217 AM System Preferences[818]: void CGSUpdateManager::log() const: 19 Foundation 0x00007fff8e27541b __NSFireDelayedPerform + 364

7/13/15 9:55:40.217 AM System Preferences[818]: void CGSUpdateManager::log() const: 20 CoreFoundation 0x00007fff99abd2e4 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20

7/13/15 9:55:40.217 AM System Preferences[818]: void CGSUpdateManager::log() const: 21 CoreFoundation 0x00007fff99abcf73 __CFRunLoopDoTimer + 1059

7/13/15 9:55:40.217 AM System Preferences[818]: void CGSUpdateManager::log() const: 22 CoreFoundation 0x00007fff99b3053d __CFRunLoopDoTimers + 301

7/13/15 9:55:40.217 AM System Preferences[818]: void CGSUpdateManager::log() const: 23 CoreFoundation 0x00007fff99a78608 __CFRunLoopRun + 2024

7/13/15 9:55:40.217 AM System Preferences[818]: void CGSUpdateManager::log() const: 24 CoreFoundation 0x00007fff99a77bd8 CFRunLoopRunSpecific + 296

7/13/15 9:55:40.217 AM System Preferences[818]: void CGSUpdateManager::log() const: 25 HIToolbox 0x00007fff9494356f RunCurrentEventLoopInMode + 235

7/13/15 9:55:40.217 AM System Preferences[818]: void CGSUpdateManager::log() const: 26 HIToolbox 0x00007fff949431ee ReceiveNextEventCommon + 179

7/13/15 9:55:40.217 AM System Preferences[818]: void CGSUpdateManager::log() const: 27 HIToolbox 0x00007fff9494312b _BlockUntilNextEventMatchingListInModeWithFilter + 71

7/13/15 9:55:40.217 AM System Preferences[818]: void CGSUpdateManager::log() const: 28 AppKit 0x00007fff9694c8ab _DPSNextEvent + 978

7/13/15 9:55:40.217 AM System Preferences[818]: void CGSUpdateManager::log() const: 29 AppKit 0x00007fff9694be58 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 346

7/13/15 9:55:40.217 AM System Preferences[818]: void CGSUpdateManager::log() const: 30 AppKit 0x00007fff96941af3 -[NSApplication run] + 594

7/13/15 9:55:40.217 AM System Preferences[818]: void CGSUpdateManager::log() const: 31 AppKit 0x00007fff968be244 NSApplicationMain + 1832

7/13/15 9:55:40.218 AM System Preferences[818]: void CGSUpdateManager::log() const: conn 0xa3eb token 0xd5fffffffff6197

7/13/15 9:55:40.219 AM System Preferences[818]: Backtrace (at 7471.07):

7/13/15 9:55:40.219 AM System Preferences[818]: void CGSUpdateManager::log() const: 0 CoreGraphics 0x00007fff8c3dcd81 CGSBacktraceCreate + 59

7/13/15 9:55:40.219 AM System Preferences[818]: void CGSUpdateManager::log() const: 1 CoreGraphics 0x00007fff8c4319f4 _ZN16CGSUpdateManager14disable_updateEv + 84

7/13/15 9:55:40.219 AM System Preferences[818]: void CGSUpdateManager::log() const: 2 AppKit 0x00007fff96b184d0 -[NSView(NSInternal) _disableScreenUpdatesUntilFlush] + 386

7/13/15 9:55:40.219 AM System Preferences[818]: void CGSUpdateManager::log() const: 3 AppKit 0x00007fff968fe012 -[NSWindow disableScreenUpdatesUntilFlush] + 892

7/13/15 9:55:40.219 AM System Preferences[818]: void CGSUpdateManager::log() const: 4 AppKit 0x00007fff969019d6 -[NSView(NSInternal) _setLayerTreeRenderer:] + 715

7/13/15 9:55:40.219 AM System Preferences[818]: void CGSUpdateManager::log() const: 5 AppKit 0x00007fff968ee1b5 -[NSView _setWindow:] + 728

7/13/15 9:55:40.220 AM System Preferences[818]: void CGSUpdateManager::log() const: 6 AppKit 0x00007fff96925f91 -[NSView removeFromSuperview] + 453

7/13/15 9:55:40.220 AM System Preferences[818]: void CGSUpdateManager::log() const: 7 ViewBridge 0x00007fff9385e064 -[NSWindowCentricRemoteView _ditchMirroredServiceWindowContents] + 41

7/13/15 9:55:40.220 AM System Preferences[818]: void CGSUpdateManager::log() const: 8 ViewBridge 0x00007fff938614f5 __70-[NSWindowCentricRemoteView maintainAssociationForcingDisassociation:]_block_invoke_2 + 47

7/13/15 9:55:40.220 AM System Preferences[818]: void CGSUpdateManager::log() const: 9 ViewBridge 0x00007fff93867eab withScreenUpdatesDisabled + 24

7/13/15 9:55:40.220 AM System Preferences[818]: void CGSUpdateManager::log() const: 10 ViewBridge 0x00007fff938614bd __70-[NSWindowCentricRemoteView maintainAssociationForcingDisassociation:]_block_invoke + 191

7/13/15 9:55:40.220 AM System Preferences[818]: void CGSUpdateManager::log() const: 11 ViewBridge 0x00007fff9385bb8e -[NSRemoteViewBase _associate:] + 207

7/13/15 9:55:40.220 AM System Preferences[818]: void CGSUpdateManager::log() const: 12 ViewBridge 0x00007fff93861344 -[NSWindowCentricRemoteView maintainAssociationForcingDisassociation:] + 233

7/13/15 9:55:40.220 AM System Preferences[818]: void CGSUpdateManager::log() const: 13 ViewBridge 0x00007fff9384d186 -[NSRemoteViewBase viewDidMoveToWindow] + 680

7/13/15 9:55:40.221 AM System Preferences[818]: void CGSUpdateManager::log() const: 14 AppKit 0x00007fff968eec05 -[NSView _setWindow:] + 3368

7/13/15 9:55:40.221 AM System Preferences[818]: void CGSUpdateManager::log() const: 15 AppKit 0x00007fff968f9d93 -[NSView addSubview:] + 463

7/13/15 9:55:40.221 AM System Preferences[818]: void CGSUpdateManager::log() const: 16 System Preferences 0x000000010fa72fcc System Preferences + 40908

7/13/15 9:55:40.221 AM System Preferences[818]: void CGSUpdateManager::log() const: 17 System Preferences 0x000000010fa72422 System Preferences + 37922

7/13/15 9:55:40.221 AM System Preferences[818]: void CGSUpdateManager::log() const: 18 System Preferences 0x000000010fa7123e System Preferences + 33342

7/13/15 9:55:40.221 AM System Preferences[818]: void CGSUpdateManager::log() const: 19 Foundation 0x00007fff8e27541b __NSFireDelayedPerform + 364

7/13/15 9:55:40.221 AM System Preferences[818]: void CGSUpdateManager::log() const: 20 CoreFoundation 0x00007fff99abd2e4 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20

7/13/15 9:55:40.221 AM System Preferences[818]: void CGSUpdateManager::log() const: 21 CoreFoundation 0x00007fff99abcf73 __CFRunLoopDoTimer + 1059

7/13/15 9:55:40.221 AM System Preferences[818]: void CGSUpdateManager::log() const: 22 CoreFoundation 0x00007fff99b3053d __CFRunLoopDoTimers + 301

7/13/15 9:55:40.221 AM System Preferences[818]: void CGSUpdateManager::log() const: 23 CoreFoundation 0x00007fff99a78608 __CFRunLoopRun + 2024

7/13/15 9:55:40.221 AM System Preferences[818]: void CGSUpdateManager::log() const: 24 CoreFoundation 0x00007fff99a77bd8 CFRunLoopRunSpecific + 296

7/13/15 9:55:40.221 AM System Preferences[818]: void CGSUpdateManager::log() const: 25 HIToolbox 0x00007fff9494356f RunCurrentEventLoopInMode + 235

7/13/15 9:55:40.221 AM System Preferences[818]: void CGSUpdateManager::log() const: 26 HIToolbox 0x00007fff949431ee ReceiveNextEventCommon + 179

7/13/15 9:55:40.221 AM System Preferences[818]: void CGSUpdateManager::log() const: 27 HIToolbox 0x00007fff9494312b _BlockUntilNextEventMatchingListInModeWithFilter + 71

7/13/15 9:55:40.221 AM System Preferences[818]: void CGSUpdateManager::log() const: 28 AppKit 0x00007fff9694c8ab _DPSNextEvent + 978

7/13/15 9:55:40.222 AM System Preferences[818]: void CGSUpdateManager::log() const: 29 AppKit 0x00007fff9694be58 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 346

7/13/15 9:55:40.222 AM System Preferences[818]: void CGSUpdateManager::log() const: 30 AppKit 0x00007fff96941af3 -[NSApplication run] + 594

7/13/15 9:55:40.222 AM System Preferences[818]: void CGSUpdateManager::log() const: 31 AppKit 0x00007fff968be244 NSApplicationMain + 1832

Reply

Answer 3

Linc Davis

Level 10

209,547 points

Jul 13, 2015 9:48 AM in response to thememphisoutpost

Please read this whole message before doing anything.

This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.

Step 1

The purpose of this step is to determine whether the problem is localized to your user account.

Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

Test while logged in as Guest. Same problem?

After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

Step 2

The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

Please take this step regardless of the results of Step 1.

Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem.

Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.

Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

Test while in safe mode. Same problem?

After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

Reply

Answer 4

Jul 20, 2015 9:25 AM in response to Linc Davis

Linc,

I just wanted to say THANK YOU for helping me with this.

Very cool of you.

Ok, so I did the two tests.

1) Log in as a Guest user....No change.

2) I booted up in Safe Mode, and it took like 10+ minutes to get going.

...and the pinwheel was ALMOST non-existent.

It popped up a time or two when I was loading and using Excel, but otherwise, my MBP was fast and responsive!

Then I booted up in normal mode - pinwheels all over the place.

Mostly when I am playing around in and switching between Safari, Excel and Evernote.

To be sure, I only have like 4 Start Up apps that load: Alfred, Memory Clean, Boom and Evernote.

That's all.

Any ideas on what to do next.

Reply

Answer 5

OGELTHORPE

Level 9

57,305 points

Jul 20, 2015 11:54 AM in response to thememphisoutpost

Post an Etrecheck report:

http://www.etresoft.com/etrecheck

Ciao.

Reply

Answer 6

Linc Davis

Level 10

209,547 points

Jul 20, 2015 12:15 PM in response to thememphisoutpost

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.

Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.

2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.

You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.

In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.

You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.

Another indication that the test is safe can be found in this thread, and this one, for example, where the comment in which I suggested it was recommended by one of the Apple Community Specialists, as explained here.

Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.

4. Here's a general summary of what you need to do, if you choose to proceed:

☞ Copy a particular line of text to the Clipboard.

☞ Paste into the window of another application.

☞ Wait for the test to run. It usually takes a few minutes.

☞ Paste the results, which will have been copied automatically, back into a reply on this page.

These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.

5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.

You may have started up in safe mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

7. Load this linked web page (on the website "Pastebin.") The title of the page is "Diagnostic Test." Below the title is a text box headed by three small icons. The one on the right represents a clipboard. Click that icon to select the text, then copy it to the Clipboard on your computer by pressing the key combination command-C.

If the text doesn't highlight when you click the icon, select it by triple-clicking anywhere inside the box. Don't select the whole page, just the text in the box.

8. Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.

9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter

exec bash

and press return. Then paste the script again.

10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.

If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:

[Process started]

Part 1 of 8 done at … sec
…
Part 8 of 8 done at … sec

The test results are on the Clipboard.

Please close this window.

[Process completed]

The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.

Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.

12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.

If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.

14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.

______________________________________________________________

Copyright © 2014, 2015 by Linc Davis. As the sole author of this work (including the referenced "Diagnostic Test"), I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

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Answer 7

Jul 20, 2015 12:29 PM in response to OGELTHORPE

I am doing the tests that Linc suggests.

In the meantime, here is my Entrcheck data...

Problem description:

seeing the pinwheel far too often

EtreCheck version: 2.2 (132)

Report generated 7/20/15, 2:26 PM

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Hardware Information: ℹ️

MacBook Pro (15-inch, Mid 2012) (Technical Specifications)

MacBook Pro - model: MacBookPro9,1

1 2.3 GHz Intel Core i7 CPU: 4-core

8 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 610 - SN = D86222601LADGDLBR

Video Information: ℹ️

Intel HD Graphics 4000

Color LCD 1440 x 900

NVIDIA GeForce GT 650M - VRAM: 512 MB

System Software: ℹ️

OS X 10.10.4 (14E46) - Time since boot: 3:32:52

Disk Information: ℹ️

TOSHIBA MK5065GSXF disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 498.88 GB (124.39 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 499.25 GB Online

HL-DT-ST DVDRW GS31N

USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus

Gatekeeper: ℹ️

Mac App Store and identified developers

Kernel Extensions: ℹ️

/System/Library/Extensions

[loaded] com.globaldelight.driver.BoomDevice (1.1 - SDK 10.9) [Click for support]

Launch Agents: ℹ️

[loaded] com.coupons.coupond.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]

User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]

[running] com.spotify.webhelper.plist [Click for support]

[loaded] join.me.launcher.launchagent.plist [Click for support]

[loaded] join.me.launcher.update.peruser.plist [Click for support]

User Login Items: ℹ️

Dropbox Application Hidden (/Applications/Dropbox.app)

Alfred Application Hidden (/Applications/Alfred.app)

Boom Application Hidden (/Applications/Boom.app)

Memory Clean Application Hidden (/Applications/Memory Clean.app)

Internet Plug-ins: ℹ️

JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version

o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

Default Browser: Version: 600 - SDK 10.10

Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Click for support]

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 18.0.0.209 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.40416.0 - SDK 10.6 [Click for support]

Flash Player: Version: 18.0.0.209 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]

CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Click for support]

DirectorShockwave: Version: 12.1.0r150 - SDK 10.6 [Click for support]

User internet Plug-ins: ℹ️

CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]

WebEx64: Version: 1.0 - SDK 10.6 [Click for support]

Safari Extensions: ℹ️

1-ClickWeather

AdBlock

serfsearch

3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

Time Machine: ℹ️

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 498.88 GB Disk used: 374.49 GB

Destinations:

Brad's Mac's Time Machine [Local]

Total size: 320.13 GB

Total number of backups: 1

Oldest backup: 2015-05-27 23:54:23 +0000

Last backup: 2015-05-27 23:54:23 +0000

Size of backup disk: Too small

Backup size 320.13 GB < (Disk used 374.49 GB X 3)

Top Processes by CPU: ℹ️

24% WindowServer

21% Mail

3% coreaudiod

2% com.apple.WebKit.WebContent(7)

1% launchd

Top Processes by Memory: ℹ️

1.24 GB com.apple.WebKit.WebContent(7)

708 MB kernel_task

328 MB mdworker(10)

328 MB Safari

319 MB Evernote

Virtual Memory Information: ℹ️

58 MB Free RAM

7.94 GB Used RAM

13 MB Swap Used

Diagnostics Information: ℹ️

Jul 20, 2015, 10:46:06 AM Self test - passed

Jul 18, 2015, 08:11:10 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_201 5-07-18-201110_[redacted].crash

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Answer 8

OGELTHORPE

Level 9

57,305 points

Jul 20, 2015 1:06 PM in response to thememphisoutpost

I would strongly urge you to rid the MBP od CleanMyMac2. These so called 'performance' and 'cleaning' applications are totally unnecessary and all too often create problems in a MBP. These are the uninstall instructions:

http://macpaw.com/support/cleanmymac2/knowledgebase/how-to-uninstall-cleanmymac- 2

Ciao.

Reply

Answer 9

Jul 26, 2015 8:56 PM in response to Linc Davis

Linc,

So I am trying to follow your instructions, but the first thing is to do a backup, so I began and my Time Machine was SUPER slow. And even though I had plenty of space on my external HDD it was telling me that it was out of space? So I wiped the drive clean and started again...still, it's doing like 1 MB an hour.

Should I assume that the slowness is another symptom of this overall problem (because they normally take HOURS to do a routine backup, which, after reading a few things on the forums seems like forever.)

So now what? Should I go ahead with the instructions, or just let this thing back up for a week?

Reply

Answer 10

Linc Davis

Level 10

209,547 points

Jul 27, 2015 8:49 PM in response to thememphisoutpost

Did the backup ever finish?

Reply

Answer 11

Jul 28, 2015 12:04 PM in response to Linc Davis

No. I stopped it bc it was taking so long.

What should I do now?

Reply

Answer 12

Linc Davis

Level 10

209,547 points

Jul 28, 2015 12:28 PM in response to thememphisoutpost

There are several ways to back up a Mac that is not fully functional. You need an external hard drive or other storage device to hold the data.

1. Start up from the Recovery partition, from Internet Recovery, or from a local Time Machine backup volume (option key at startup.) Launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.

If you use FileVault 2, then you must first unlock the startup volume. Select its icon ("Macintosh HD," unless you gave it a different name.) It will be nested below another disk icon, usually with the same name. Click the Unlock button in the toolbar. Enter your login password when prompted.

2. If Method 1 fails because of disk errors, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.

3. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB (except on a MacBook Retina with a USB-C port), Ethernet, Wi-Fi, or Bluetooth.

4. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.

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