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Level 1

0 points

iTunes Doesn't Recognize iPod (5th Gen Video 30Gig)

My iPod was working fine until I deleted songs that were all duplicated (using Anapod) and then discovered there weren't any songs left on my iPod.

I synced it back to iTunes and this messege popped out
"iTunes cannot read the contents of your iPod..etc etc" The gist of the message was that iTunes couldn't read my iPod and after I clicked the OK tab, the page sort of freezes and I can't click restore, so, its not possible for me to restore my iPod!

I've tried everything! Re-installing iTunes; disconnecting USB ports; resetting iPod nothing works.

AND

I have 15 video podcasts. in the Settings area, it says i have 15 but when I go to the menu section in the podcasts, i have 30! all duplicated!

so..

1. how do I restore my iPod
2. how do i get rid of the duplicates?

Dell, Windows XP Pro

Posted on Oct 30, 2006 3:54 PM

Best reply

KaeBFly

Level 5

7,428 points

Posted on Oct 30, 2006 4:08 PM

Go to the following link. It should help you out.
http://docs.info.apple.com/article.html?artnum=93716

View in context

116 replies

Jun 8, 2007 10:42 PM in response to IrisB1992

It seems that it's the new version of iTunes (7.2) that is the problem. My iPod has been working fine for over a year, and ever since this latest iTunes update, I have had a terrible time getting my iPod to show up both in iTunes and on the desktop, and when I can get it to show up and sync, I get a message saying that 93 songs weren't copied because they cannot be played on this iPod, even though they played fine on the iPod before I upgraded iTunes. Hopefully somebody at Apple is working on a update to fix this problem with iTunes 7.2.

El Joe

Level 1

0 points

Jun 9, 2007 10:36 PM in response to adrian.d

Just wanted to let everyone know, I was having the same problem and I followed the suggestion of adrian.d and changed the letter of the drive assigned to my I-Pod and it immediately fixed the problem.

Thanks adrian.d Wish I would have read this before spending an entire weekend and two hours on the phone with apple support.

Fice7

Level 1

0 points

Jun 20, 2007 1:13 PM in response to podpet

when i plug in my ipod it will charge but itunes doesnt recognize it therefore i cant sync anything or do anythnig on it... please help me.. i have tried everything 8gb 2nd gen

Jun 21, 2007 9:16 AM in response to Kat :-)

About the comment how you had to get a different USB port to get itunes to recognize your iPod. Did you use the Apple port cable, that came with the iPod. Or a different kind.

Jun 24, 2007 2:26 PM in response to podpet

i have a windows xp and my mom recently un-installed itunes. when i re-installed it i keep getting an error message reading "The software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPod's software." ive downloaded it about 20 times and everytime i get the same message and it it ticking me off.
please help me, my email is bentbutnotbroke4@hotmail.com
thanks

Ryumaru

Level 1

0 points

Jun 24, 2007 7:26 PM in response to podpet

I'm having the exact same problem! My computer sees the iPod as an iPod, but iTunes just stopped! Info that might help: I dropped it once, but it was in a cushioned case, and didn't fall more than a foot and a half. No evident damage. Also, just before iTunes stopped reading it, I tried syncing it, and it said that the disc could not be read or written to. Any suggestions? Please help, I'm having a bit of a personal crisis here!

Windows XP

kkitkatt

Level 1

0 points

Jun 27, 2007 1:57 PM in response to dartmouthtom

YES! that's my problem! my ipod (nano) wont even pop up! it worked a couple weeks ago and then all of the sudden it stopped working. i then downloaded the new version of itunes (thinking that that was the problem) and still nothing. im so frusterated! i dont know if it's a problem with my ipod and if i should get i new one, or if its apple/itunes

xingbail

Level 1

0 points

Jun 27, 2007 3:06 PM in response to podpet

POSSIBLE SOLUTION

All. If your iPod is not recognised by the OS or by iTunes try this:

Disconnect your iPod.
Make sure the 'hold' switch is not on.
Press and hold the 'menu' and 'select' (circle) buttons simultaneously.
Keep holding them both down for at least five seconds.
Your iPod will display the apple logo and will be properly reset.

Plug it back in again and see what happens.

Homebuild Athlon 32bit Windows XP Pro

Homebuild Athlon 32bit Windows XP Pro

Jul 3, 2007 2:28 PM in response to podpet

I just downloaded my i-tunes 7.3 now nothing works. It says my ipod is corupt and need to restore it and when I tr, it locks up. Even when I plug my ipod in my computer things start slowing down and some even lock up. THIS IS FRUCKING BS, any help on this?

Jul 18, 2007 3:53 PM in response to kprendergast

I have an iPod nano 1st generation. Everything was fine this morning when I plugged it into the computer and turned on itunes. Now this afternoon doing the same thing it is not recognized in itunes. What do I do?

Jul 23, 2007 10:03 AM in response to podpet

Oh I hope I am in the right forum. I am having a problem with my iTunes. See I am going into iTunes but the thing is when I plug my iPod Shuffle in iTunes pops a window and it says some about me having to reinstall iTunes. I dont understand. If I do have to reinstall will I have to get all my music back?

What Do I do...

Ps. If I am in the wrong forum or am doing something. I apoligize. I am still a little new to all this.

Jul 23, 2007 12:44 PM in response to xingbail

This worked for my iPod. Thanks.

x6headx

Level 1

0 points

Aug 5, 2007 2:51 PM in response to jtcruzzin..

the same thing is happening to me!
i plugged in my ipod, and it is now completely frozen.
i downloaded itunes 7.3.2 but that hasnt done anything
and ive tried resetting it multiple times.
i dont know wat to do!

alexjd

Level 1

4 points

Aug 7, 2007 2:05 PM in response to podpet

Unplug iPod from USB cable - rebood iPod and hit play then pause plug in to USB cable to computer -see what Cathyk1 said on Nov 24, 2006 @ 3:03 pm it worked for me

Aug 9, 2007 9:14 PM in response to podpet

With my iPod i can get it to charge, but i can't get it to download my music from my itunes.
My itunes doesnt pick it up and im not sure how to fix it where it will download the music.

iTunes Doesn't Recognize iPod (5th Gen Video 30Gig)