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The shared library “Cloud Music Library” is not responding. (503)

I'm suddenly started getting this error in iTunes a few hours ago:User uploaded file


Nothing has changed with my laptop configuration or network. Any help would be appreciated.


Thanks!

MacBook Pro (Retina, 13-inch, Late 2013), OS X Yosemite (10.10.4)

Posted on Jul 17, 2015 9:33 AM

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Posted on Jul 17, 2015 9:47 AM

I have the exact same problem! **** Apple Music!😠

81 replies

Oct 13, 2015 10:22 PM in response to waylons2

I was actually struggling with this problem literally earlier this morning. I had to chat with Apple and troubleshoot a whole ton of things to get the error to stop appearing. Now I'm trying to listen to music on Apple Music and it says I'm not signed in, when in fact I am. I think there must've been some glitch in correlation to the newest OX update which is El Capitan...

Oct 14, 2015 8:55 AM in response to lkrupp

The issue appears to have resolved itself this morning. The fact that many companies, including Apple, leave their customers in the dark about things like this angers me a little. In Apple’s case it only reinforces the perception that Apple is not all that competent in Cloud services. As an Apple Music subscriber I expect the service to be available 24/7/365. Trouble does indeed happen but I expect to be kept informed about estimated restore times. As we can see from the posts in this forum people were spinning their wheels trying to troubleshoot the issue, even calling Apple tech support only to be given the run around there too. In my case Apple’s “System Services Status” website was showing all green while I was having the very issue we all had here.

The shared library “Cloud Music Library” is not responding. (503)

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