You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📰 Newsroom Update
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
I'm trying to install iTunes 12.2.1 64bit on a new Windows 10 installation and I'm getting the following error:
An error occurred during the installation of assembly 'Microsoft.VC80.CRT,type="win32",version="8.0.50727.6195",publickKeyToken="1fc8 b3b9a1e18e3b",processorArchitecture="amd64". Please refer to Help and Support for more information. HRESULT: 0x80073715
Any ideas?
The 64 bit one
iTunes64Setup107 to be precise
That looks wrong - the 64-bit installer should be called iTunes6464setup.exe. I would try downloading again from http://www.apple.com/itunes/download/ or using this direct link:
iTunes 12.3.1.23 for Windows 7 or later, 64-bit: iTunes6464Setup.exe
If you still get errors it may be worth trying the "for older video cards" version, which is actually the 32-bit application with a 64-bit installer and may be more stable on some systems:
iTunes 12.3.1.23 for Windows 7 or later, 64-bit "for older video cards": itunes64setup.exe
Thanks so much spinrs2k - your link worked perfectly! 🙂
Instaling version iTunes 12.2.1 for Windows (64-bit - for older video cards) worked fine. No more trouble with Windows 10.
I figured it out. when your downloading itunes when it creates the files for music to be placed there is the error it says (x80) or something like that you need to delete that part should work it worked for me
try this 100% success
I did the Windows 10 update & had all kinds of problems w Itunes after the update. I (1) deleted "ALL" apple programs (not ICloud) (2) restart your computer (3) Download the new Itunes & install (4) It worked perfectly for me.
I have tried for many hours with Microsoft support to install itunes64 on my windows 10 64 bit desktop.
Even if you manage to install it by forcing unsupported code (old installs) - you will find it is unstable.
Absolutely none of the solutions work correctly. I do not know who is more at fault, Microsoft or Apple - but the culprit software is the msi for apple application support - which is a huge list of miscellaneous installations.
In the meantime I intend to use Groove from Microsoft, which will read all of an itunes installation, and there is an app for your iphone (ipad) that will play them. There are a number of ways to download music from sources other than apple - as they really do not have a lock on that business.
This is what fixed it for me thanks! I know that was over a year ago but still is relevant apparently LOL!
I have two partitions on my HP Omni - W7 and W10. I used this fix on W10 and it worked perfectly. Can I use the same fix for Windows 7?
You're welcome. The information might still help others with similar issues.
tt2
Same problem here. using gtx 970 sc evga
Thanks for the help. I was receiving the exact same error message. Version 12.2.1 did the trick. I must have an older video card.
iTunes with Windows 10 install error
