I have an iPhone 5s and an iPad Mini. The problems are as follows:
1. Neither now show up in Windows Explorer and consequently they cannot be backed up manually.
2. Only the iPhone could be backed up via iTunes. The iPad Mini FINALLY connected to iTunes and started a backup BUT never finished it. Therefore, it cannot be restored.
3. Looking at the Apple and Windows Stores there was no easy, FREE backup solution to these problems.
4. Previously contacting three levels of Apple Support they could not solve the problem of even installing iTunes to Windows 10. However, a Google search found the answer on an Apple forum.
5. I am retired. I spent most of each of the last 10 days to get this to work. I cannot afford to do this anymore!
6. Steve Jobs died and with him did the vision of Apple. Apple only has a small portion of the market. But without the Microsoft / Windows portion Apple cannot remain profitable in the long run. Without Steve Jobs, Apple has lost its way!!!
7. I need a 15.4" screen at my age of 74. I cannot afford to pay three times the amount that an i7 PC W10 costs versus and Apple MacPro!!!
8. Without being able to easily and quickly transfer and or backup my data from iProducts to my Windows devices I will no longer buy iProducts!!!
Goodbye Apple and good luck,
John C