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I was beta testing El Capitain, but for some reason the fan was running heavy and it got really hot. So, I downgraded to Yosemite. However, the instalation of Yosemite took about 18 hours. Which would usually take 5 hours max. Ever since my Macbook Pro(mid 2012) has been running very slow. Can anyone help? is it a hardware problem or should I try to reinstall Yosemite again?
MacBook Pro, OS X Yosemite (10.10.5)
What OSX is currently installed now. El Capitan beta or Yosemite?
Ciao.
Yosemite
Do two things:
Run an Apple Hardware Test:
https://support.apple.com/en-us/HT201257
Note that an error free AHT is not definitive.
Download and post an Etrecheck report:
http://www.etresoft.com/etrecheck
Ciao,
The AHT ran without errors, but here is the Etrecheck report:
EtreCheck version: 2.4.1 (137)
Report generated 8/15/15, 2:34 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: (What does this mean?)
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 445 - SN = 9G224069ND3NC
Video Information: (What does this mean?)
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: (What does this mean?)
OS X 10.10.5 (14F27) - Time since boot: less than an hour
Disk Information: (What does this mean?)
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (485.09 GB free)
Encrypted AES-XTS Unlocked Converting
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8 ()
USB Information: (What does this mean?)
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: (What does this mean?)
Apple Inc. thunderbolt_bus
Configuration files: (What does this mean?)
/etc/sudoers - Modified
Gatekeeper: (What does this mean?)
Mac App Store and identified developers
User Login Items: (What does this mean?)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: (What does this mean?)
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
3rd Party Preference Panes: (What does this mean?)
None
Time Machine: (What does this mean?)
Time Machine not configured!
Top Processes by CPU: (What does this mean?)
4% WindowServer
1% AppleSpell
0% storedownloadd
0% storeassetd
0% installd
Top Processes by Memory: (What does this mean?)
515 MB kernel_task
156 MB com.apple.WebKit.WebContent
147 MB installd
102 MB mdworker(9)
86 MB storedownloadd
Virtual Memory Information: (What does this mean?)
1.37 GB Free RAM
2.62 GB Used RAM (1.90 GB Cached)
0 B Swap Used
Diagnostics Information: (What does this mean?)
Aug 15, 2015, 01:53:35 PM Self test - passed
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Another indication that the test is safe can be found in this thread, and this one, for example, where the comment in which I suggested it was recommended by one of the Apple Community Specialists, as explained here.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a general summary of what you need to do, if you choose to proceed:
☞ Copy a particular line of text to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in safe mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. Load this linked web page (on the website "Pastebin.") The title of the page is "Diagnostic Test." Below the title is a text box headed by three small icons. The one on the right represents a clipboard. Click that icon to select the text, then copy it to the Clipboard on your computer by pressing the key combination command-C.
If the text doesn't highlight when you click the icon, select it by triple-clicking anywhere inside the box. Don't select the whole page, just the text in the box.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
Part 1 of 8 done at … sec
…
Part 8 of 8 done at … sec
The test results are on the Clipboard.
Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
______________________________________________________________
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work (including the referenced "Diagnostic Test"), I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.
I just want to thank everyone for the well thought help with my issue.
Here are my diagnostic test results:
1 Start time: 08:30:07 08/16/15
2
3 Revision: 1331
4
5 Model Identifier: MacBookPro9,2
6 Memory: 4 GB
7 System Version: OS X 10.10.5 (14F27)
8 Kernel Version: Darwin 14.5.0
9 Time since boot: 6 minutes
10
11 FileVault 2
12
13 FileVault is On.
14 Encryption in progress: Percent completed = 51.80
15
16 I/O wait time (ms/s)
17
18 mdworker (UID 0): 868
19 mdworker (UID 501): 307
20
21 Energy (sampled)
22
23 DEAD_TASKS (UID -1): 10.60
24 kernel_task (UID 0): 10.48
25 WindowServer (UID 88): 6.27
26
27 Wi-Fi
28
29 Security: WEP
30
31 HID errors: 90
32
33 Kernel log
34
35 Aug 15 03:00:49 pci pause: SDXC
36 Aug 15 08:11:37 pci pause: SDXC
37 Aug 15 08:21:39 AppleKeyStore: operation failed (pid: 374 sel: 15 ret: e00002ce)
38 Aug 15 08:22:01 thr 0xffffff802d63a798 lv_commit_properties_internal: more than one wipe is in progress!
39 Aug 15 08:27:58 thr 0xffffff803a2da798 lv_commit_properties_internal: more than one wipe is in progress!
40 Aug 15 08:46:12 **** [IOBluetoothHostControllerUSBTransport][StartBulkPipeRead] -- mInt0BulkInPipe->ClearPipeStall() failed with error 0xE000404F (kIOUSBPipeStalled) -- 0x9800 ****
41 Aug 15 08:46:16 utun_start: ifnet_disable_output returned error 12
42 Aug 15 12:41:26 Sleep failure code 0x00000000 0x1a006500
43 Aug 15 12:41:26 pci pause: SDXC
44 Aug 15 12:41:45 IOHIDSystem: Seize of IOHIDPointing failed.
45 Aug 15 13:55:49 pci pause: SDXC
46 Aug 15 17:27:33 pci pause: SDXC
47 Aug 15 19:14:47 PM notification timeout (pid 47, powerd)
48 Aug 15 19:14:47 PM notification timeout (pid 47, powerd)
49 Aug 15 19:14:47 PM notification timeout (pid 62, coreduetd)
50 Aug 15 19:54:48 pci pause: SDXC
51 Aug 16 01:36:20 sync timed out: 60 sec
52 Aug 16 08:27:44 Sleep failure code 0x00000000 0x1a006500
53 Aug 16 08:27:44 Failed to open swap file 30
54 Aug 16 08:27:44 vm_swap_create_file failed @ 16 secs
55 Aug 16 08:27:44 pci pause: SDXC
56
57 System log
58
59 Aug 16 08:28:56 SafariCloudHistoryPushAgent: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
60 Aug 16 08:28:57 SafariCloudHistoryPushAgent: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
61 Aug 16 08:28:58 SafariCloudHistoryPushAgent: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
62 Aug 16 08:28:59 SafariCloudHistoryPushAgent: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
63 Aug 16 08:29:00 SafariCloudHistoryPushAgent: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
64 Aug 16 08:29:01 SafariCloudHistoryPushAgent: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
65 Aug 16 08:29:15 cloudd: Stream 0x7f89dd310680 is sending an event before being opened
66 Aug 16 08:29:17 askpermissiond: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
67 Aug 16 08:29:18 askpermissiond: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
68 Aug 16 08:29:19 askpermissiond: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
69 Aug 16 08:29:19 SocialPushAgent: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
70 Aug 16 08:29:20 askpermissiond: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
71 Aug 16 08:29:20 SocialPushAgent: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
72 Aug 16 08:29:21 askpermissiond: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
73 Aug 16 08:29:21 SocialPushAgent: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
74 Aug 16 08:29:22 askpermissiond: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
75 Aug 16 08:29:22 SocialPushAgent: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
76 Aug 16 08:29:23 SocialPushAgent: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
77 Aug 16 08:29:24 SocialPushAgent: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
78 Aug 16 08:29:34 identityservicesd: ApplePushService: Connection timed out trying to communicate with apsd
79 Aug 16 08:29:37 askpermissiond: ApplePushService: Connection timed out trying to communicate with apsd
80 Aug 16 08:29:39 SocialPushAgent: ApplePushService: Connection timed out trying to communicate with apsd
81 Aug 16 08:29:49 identityservicesd: ApplePushService: Connection timed out trying to communicate with apsd
82 Aug 16 08:29:52 askpermissiond: ApplePushService: Connection timed out trying to communicate with apsd
83 Aug 16 08:30:00 com.apple.CloudPhotosConfiguration: Request UUID: New and old state identical for service com.apple.photo.icloud.cloudphoto: 0, ignoring request
84
85 launchd log
86
87 Aug 15 08:16:15 com.apple.iCloudHelper: GUI session does not exist for service to join. It will be spawned without access to the GUI.
88 Aug 15 08:16:39 com.apple.iCloudHelper: GUI session does not exist for service to join. It will be spawned without access to the GUI.
89 Aug 15 08:16:40 com.apple.CloudPhotosConfiguration: GUI session does not exist for service to join. It will be spawned without access to the GUI.
90 Aug 15 08:16:40 com.apple.internetaccounts: GUI session does not exist for service to join. It will be spawned without access to the GUI.
91 Aug 15 08:21:18 com.apple.internetaccounts: GUI session does not exist for service to join. It will be spawned without access to the GUI.
92 Aug 15 08:21:40 com.apple.iCloudHelper: GUI session does not exist for service to join. It will be spawned without access to the GUI.
93 Aug 15 08:21:42 com.apple.internetaccounts: GUI session does not exist for service to join. It will be spawned without access to the GUI.
94 Aug 15 08:21:45 com.apple.iCloudHelper: GUI session does not exist for service to join. It will be spawned without access to the GUI.
95 Aug 15 08:52:07 com.apple.xpc.launchd.user.501.100006.Aqua: Could not read path: path = //com.apple.ManagedClientAgent.enrollagent, error = 2: No such file or directory
96 Aug 15 08:59:33 com.apple.xpc.launchd.domain.system: Caller not allowed to perform action: open.1167, action = service submission, code = 1: Operation not permitted, uid = 501, euid = 501, gid = 20, egid = 20, asid = 100000
97 Aug 15 08:59:38 com.apple.xpc.launchd.domain.system: Caller not allowed to perform action: launchctl.1175, action = start service, code = 1: Operation not permitted, uid = 501, euid = 501, gid = 20, egid = 20, asid = 100000
98 Aug 15 09:00:25 com.apple.xpc.launchd.domain.system: Could not read path: path = //System/Library/LaunchAgents/com.apple.MDCrashReportd.plist, error = 2: No such file or directory
99 Aug 15 09:00:25 com.apple.xpc.launchd.domain.system: Caller not allowed to perform action: launchctl.1219, action = start service, code = 1: Operation not permitted, uid = 501, euid = 501, gid = 20, egid = 20, asid = 100000
100
101 Console log
102
103 Aug 15 08:17:03 secinitd: Metadata.framework [Error]: error getting store properties: (268451843) (ipc/rcv) timed out
104 Aug 15 08:17:03 secinitd: Metadata.framework [Error]: unable to get a dev_t for store 1795162128.
105 Aug 15 08:22:20 fontd: Failed to open read-only database, regenerating DB
106
107 System services loaded
108
109 com.apple.watchdogd
110
111 User login items
112
113 iTunesHelper
114 - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app
115
116 iCloud errors
117
118 cloudd 119
119 bird 47
120 comapple.CloudPhotosConfiguration 16
121 cloudphotosd 5
122 Spotlight 4
123 Finder 4
124 mbpluginhost 2
125 CallHistorySyncHelper 1
126
127 Continuity errors
128
129 sharingd 3
130 lsuseractivityd 3
131
132 Restricted files: 2
133
134 Lockfiles: 1
135
136 Elapsed time (sec): 1928
A
If you don't already have a current backup of all data, back up before proceeding. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
Start up in Recovery mode. When the OS X Utilities screen appears, select Disk Utility.
In the Disk Utility window, select the icon of the startup volume from the list on the left. It will be nested below another disk icon, usually with the same name. Click the Unlock button in the toolbar. When prompted, enter the login password of a user authorized to unlock the volume, or the alternate decryption key that was generated when you activated FileVault.
Then, from the menu bar, select
File ▹ Turn Off Encryption
Enter the password again.
You can then restart as usual, if the system is working. Decryption will be completed in the background. It may take several hours, and during that time performance will be reduced.
If you can't turn off encryption in Disk Utility because the menu item is grayed out, you'll have to erase the volume and then restore the data from a backup. Select the Erase tab, and then select
Mac OS Extended (Journaled)
from the Format menu.
You can then quit to be returned to the main Recovery screen. Follow these instructions if you back up with Time Machine. If you use other backup software, follow its developer's instructions.
Don't erase the volume unless you have at least two complete, independent backups. One is not enough to be safe.
B
You're on a Wi-Fi network that uses the obsolete and insecure WEP security standard. If it's your network, that's very dangerous. Change your router's settings so that it uses WPA 2 Personal security. If it doesn't support that standard, it should be replaced. I can't give you specific instructions for changing the setting, because all routers are different. Refer to the manufacturer's documentation.
Thanks again for your assistance. I did the following, including the WPA 2 security. I'm not sure if i understand, but could the encryption be the reason my system has been very slow(I get a beach ball almost after anything I load)?
A side note: I've been experiencing rapid battery draining since the problem has occurred. Do you believe this to be a related issue?
could the encryption be the reason my system has been very slow
Yes. It will still be slow, at least until the decryption process has finished, which may take several hours. If you still have problems after that, please repeat the test you ran and post the results.
Unfortunately, I'm still haveng a bit of trouble with loading. Here is the diagnostic test.
1 Start time: 23:08:11 08/16/15
2
3 Revision: 1331
4
5 Model Identifier: MacBookPro9,2
6 Memory: 4 GB
7 System Version: OS X 10.10.5 (14F27)
8 Kernel Version: Darwin 14.5.0
9 Time since boot: 29 minutes
10
11 Activity
12
13 en1: in 180, out 9 (KiB/s)
14
15 I/O wait time (ms/s)
16
17 FlickrDesktop (UID 501): 233
18 com.apple.WebKi (UID 501): 117
19
20 Energy (lifetime)
21
22 com.apple.WebKit.WebContent (UID 501): 8.31
23
24 HID errors: 104
25
26 Kernel log
27
28 Aug 16 01:36:20 sync timed out: 60 sec
29 Aug 16 08:27:44 Sleep failure code 0x00000000 0x1a006500
30 Aug 16 08:27:44 Failed to open swap file 30
31 Aug 16 08:27:44 vm_swap_create_file failed @ 16 secs
32 Aug 16 08:27:44 pci pause: SDXC
33 Aug 16 08:58:04 decmpfs.c:1415:decmpfs_read_compressed: cluster_copy_upl_data err 14
34 Aug 16 08:58:04 decmpfs.c:1439:decmpfs_read_compressed: err 14
35 Aug 16 09:02:59 IOAudioStream[0xffffff8011247a00]::clipIfNecessary() - Error: counted 1 clip more than one buffer ahead errors.
36 Aug 16 11:27:13 utun_start: ifnet_disable_output returned error 12
37 Aug 16 11:37:16 pci pause: SDXC
38 Aug 16 11:37:18 **** [BroadcomBluetoothHostControllerUSBTransport][LMPLoggingBulkInReadHandler] -- Received kIOUSBPipeStalled error -- retrying: 1 -- 0x8800
39 Aug 16 11:37:28 ARPT: 143.630690: MacAuthEvent en1 Auth result for: 18:1b:eb:3e:4e:ae Auth request tx failed
40 Aug 16 11:37:31 ARPT: 146.276629: directed SSID scan fail
41 Aug 16 11:37:31 ARPT: 146.791640: MacAuthEvent en1 Auth result for: 18:1b:eb:3e:4e:ae Auth request tx failed
42 Aug 16 11:37:34 ARPT: 149.450473: directed SSID scan fail
43 Aug 16 12:17:47 ARPT: 2562.325092: directed SSID scan fail
44 Aug 16 12:17:50 ARPT: 2565.316451: directed SSID scan fail
45 Aug 16 12:17:56 ARPT: 2571.505447: directed SSID scan fail
46 Aug 16 12:17:59 ARPT: 2574.456376: directed SSID scan fail
47 Aug 16 15:47:52 pci pause: SDXC
48 Aug 16 21:28:21 thr 0xffffff8013d51e28 lv_commit_properties_internal: more than one wipe is in progress!
49 Aug 16 21:30:06 Failed to open the file
50 Aug 16 21:30:10 hibernate file close due timeout
51 Aug 16 22:37:43 pci pause: SDXC
52 Aug 16 22:41:39 pci pause: SDXC
53
54 System log
55
56 Aug 16 22:43:49 SafariDAVClient: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
57 Aug 16 22:43:49 cloudphotosd: ApplePushService: Connection timed out trying to communicate with apsd
58 Aug 16 22:43:50 SafariDAVClient: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
59 Aug 16 22:43:51 identityservicesd: ApplePushService: Connection timed out trying to communicate with apsd
60 Aug 16 22:43:52 fmfd: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
61 Aug 16 22:43:52 apsd: Failed entitlement check 'com.apple.private.aps-connection-initiate' for [328]
62 Aug 16 22:43:52 apsd: Failed entitlement check 'com.apple.private.aps-connection-initiate' for [328]
63 Aug 16 22:43:52 apsd: Failed entitlement check 'com.apple.private.aps-connection-initiate' for [328]
64 Aug 16 22:43:53 fmfd: ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
65 Aug 16 22:44:44 WindowServer: WSGetSurfaceInWindow : Invalid surface 826850563 for window 52
66 Aug 16 22:44:44 WindowServer: WSGetSurfaceInWindow : Invalid surface 826850563 for window 52
67 Aug 16 22:44:44 WindowServer: WSGetSurfaceInWindow : Invalid surface 826850563 for window 52
68 Aug 16 22:45:06 cloudd: Stream 0x7f8043e66210 is sending an event before being opened
69 Aug 16 22:45:06 cloudd: Stream 0x7f8043fde490 is sending an event before being opened
70 Aug 16 22:48:02 WindowServer: WSGetSurfaceInWindow : Invalid surface 830183170 for window 91
71 Aug 16 22:48:14 WindowServer: WSGetSurfaceInWindow : Invalid surface 830985684 for window 81
72 Aug 16 22:48:14 WindowServer: WSGetSurfaceInWindow : Invalid surface 830985684 for window 81
73 Aug 16 22:48:14 WindowServer: WSGetSurfaceInWindow : Invalid surface 830985684 for window 81
74 Aug 16 22:59:47 hidd: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
75 Aug 16 22:59:47 hidd: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
76 Aug 16 22:59:50 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Safari" for over 1.00 seconds. Server has re-enabled them.
77 Aug 16 22:59:59 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Safari" for over 1.00 seconds. Server has re-enabled them.
78 Aug 16 23:05:59 hidd: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)
79 Aug 16 23:06:23 WindowServer: disable_update_timeout: UI updates were forcibly disabled by application "Spotlight" for over 1.00 seconds. Server has re-enabled them.
80 Aug 16 23:09:22 BezelServices 250.15: __BezelUI_ShowImageMeter_block_invoke failed to contact BezelUIServer due to error 0x10000004: (ipc/send) timed out
81
82 launchd log
83
84 Aug 16 11:37:47 com.apple.xpc.launchd.domain.pid.SecurityAgent.208: Path not allowed in target domain: type = uid, path = /System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/SandboxedSer viceRunner.xpc/Contents/MacOS/SandboxedServiceRunner error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
85 Aug 16 11:37:47 com.apple.xpc.launchd.domain.pid.SecurityAgent.208: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/XP CServices/com.apple.SpeechRecognitionCore.brokerd.xpc/Contents/MacOS/com.apple.S peechRecognitionCore.brokerd error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
86 Aug 16 11:37:47 com.apple.xpc.launchd.domain.pid.SecurityAgent.208: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/XPCSer vices/DataDetectorsDynamicData.xpc/Contents/MacOS/DataDetectorsDynamicData error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
87 Aug 16 11:37:47 com.apple.xpc.launchd.domain.pid.SecurityAgent.208: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/XPCServices/ com.apple.geod.xpc/Contents/MacOS/com.apple.geod error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
88 Aug 16 22:42:16 com.apple.xpc.launchd.domain.pid.SecurityAgent.209: Path not allowed in target domain: type = uid, path = /System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/SandboxedSer viceRunner.xpc/Contents/MacOS/SandboxedServiceRunner error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
89 Aug 16 22:42:16 com.apple.xpc.launchd.domain.pid.SecurityAgent.209: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/XP CServices/com.apple.SpeechRecognitionCore.brokerd.xpc/Contents/MacOS/com.apple.S peechRecognitionCore.brokerd error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
90 Aug 16 22:42:16 com.apple.xpc.launchd.domain.pid.SecurityAgent.209: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/XPCSer vices/DataDetectorsDynamicData.xpc/Contents/MacOS/DataDetectorsDynamicData error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
91 Aug 16 22:42:16 com.apple.xpc.launchd.domain.pid.SecurityAgent.209: Path not allowed in target domain: type = uid, path = /System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/SandboxedSer viceRunner.xpc/Contents/MacOS/SandboxedServiceRunner error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
92 Aug 16 22:42:16 com.apple.xpc.launchd.domain.pid.SecurityAgent.209: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/XP CServices/com.apple.SpeechRecognitionCore.brokerd.xpc/Contents/MacOS/com.apple.S peechRecognitionCore.brokerd error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
93 Aug 16 22:42:16 com.apple.xpc.launchd.domain.pid.SecurityAgent.209: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/XPCSer vices/DataDetectorsDynamicData.xpc/Contents/MacOS/DataDetectorsDynamicData error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
94 Aug 16 22:42:16 com.apple.xpc.launchd.domain.pid.SecurityAgent.209: Path not allowed in target domain: type = uid, path = /System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/SandboxedSer viceRunner.xpc/Contents/MacOS/SandboxedServiceRunner error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
95 Aug 16 22:42:16 com.apple.xpc.launchd.domain.pid.SecurityAgent.209: Path not allowed in target domain: type = uid, path = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/XPCTimeSta mpingService.xpc/Contents/MacOS/XPCTimeStampingService error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
96 Aug 16 22:42:16 com.apple.xpc.launchd.domain.pid.SecurityAgent.209: Path not allowed in target domain: type = uid, path = /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/XPCServices/com.apple.DictionaryServiceHelper.x pc/Contents/MacOS/com.apple.DictionaryServiceHelper error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
97 Aug 16 22:42:16 com.apple.xpc.launchd.domain.pid.SecurityAgent.209: Path not allowed in target domain: type = uid, path = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/XPCKeychai nSandboxCheck.xpc/Contents/MacOS/XPCKeychainSandboxCheck error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
98 Aug 16 22:42:16 com.apple.xpc.launchd.domain.pid.SecurityAgent.209: Path not allowed in target domain: type = uid, path = /System/Library/Frameworks/IOKit.framework/Versions/A/XPCServices/IOServiceAuth orizeAgent.xpc/Contents/MacOS/IOServiceAuthorizeAgent error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
99 Aug 16 22:42:16 com.apple.xpc.launchd.domain.pid.SecurityAgent.209: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/XP CServices/com.apple.SpeechRecognitionCore.brokerd.xpc/Contents/MacOS/com.apple.S peechRecognitionCore.brokerd error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
100 Aug 16 22:42:16 com.apple.xpc.launchd.domain.pid.SecurityAgent.209: Failed to bootstrap path: path = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/XPCTimeSta mpingService.xpc, error = 1: Operation not permitted
101 Aug 16 22:42:16 com.apple.xpc.launchd.domain.pid.SecurityAgent.209: Failed to bootstrap path: path = /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/XPCSer vices/DataDetectorsDynamicData.xpc, error = 1: Operation not permitted
102 Aug 16 22:42:16 com.apple.xpc.launchd.domain.pid.SecurityAgent.209: Failed to bootstrap path: path = /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/XP CServices/com.apple.SpeechRecognitionCore.brokerd.xpc, error = 1: Operation not permitted
103 Aug 16 22:42:16 com.apple.xpc.launchd.domain.pid.SecurityAgent.209: Failed to bootstrap path: path = /System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/SandboxedSer viceRunner.xpc, error = 1: Operation not permitted
104 Aug 16 22:42:16 com.apple.xpc.launchd.domain.pid.SecurityAgent.209: Failed to bootstrap path: path = /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/XPCServices/com.apple.DictionaryServiceHelper.x pc, error = 1: Operation not permitted
105 Aug 16 22:42:16 com.apple.xpc.launchd.domain.pid.SecurityAgent.209: Failed to bootstrap path: path = /System/Library/Frameworks/IOKit.framework/Versions/A/XPCServices/IOServiceAuth orizeAgent.xpc, error = 1: Operation not permitted
106 Aug 16 22:42:16 com.apple.xpc.launchd.domain.pid.SecurityAgent.209: Failed to bootstrap path: path = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/XPCKeychai nSandboxCheck.xpc, error = 1: Operation not permitted
107 Aug 16 22:42:16 com.apple.xpc.launchd.domain.pid.SecurityAgent.209: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/XPCSer vices/DataDetectorsDynamicData.xpc/Contents/MacOS/DataDetectorsDynamicData error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
108 Aug 16 22:42:16 com.apple.xpc.launchd.domain.pid.SecurityAgent.209: Path not allowed in target domain: type = uid, path = /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/XPCServices/ com.apple.geod.xpc/Contents/MacOS/com.apple.geod error = 1: Operation not permitted, origin = /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/SecurityAg ent.xpc
109
110 Console log
111
112 Aug 15 08:17:03 secinitd: Metadata.framework [Error]: error getting store properties: (268451843) (ipc/rcv) timed out
113 Aug 15 08:17:03 secinitd: Metadata.framework [Error]: unable to get a dev_t for store 1795162128.
114 Aug 15 08:22:20 fontd: Failed to open read-only database, regenerating DB
115
116 System services loaded
117
118 com.adobe.fpsaud
119 com.apple.watchdogd
120 com.microsoft.office.licensingV2.helper
121
122 User login items
123
124 iTunesHelper
125 - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app
126 Flickr Uploadr
127 - /Applications/Flickr Uploadr.app
128
129 iCloud errors
130
131 cloudd 137
132 bird 56
133 comapple.CloudPhotosConfiguration 18
134 cloudphotosd 7
135 Finder 6
136 Spotlight 5
137 CallHistorySyncHelper 3
138 mbpluginhost 2
139
140 Continuity errors
141
142 lsuseractivityd 6
143 sharingd 3
144
145 Restricted files: 8
146
147 Lockfiles: 1
148
149 Contents of /Library/LaunchDaemons/com.microsoft.office.licensingV2.helper.plist
150 - mod date: Aug 7 03:55:38 2015
151 - size (B): 657
152 - checksum: 1698653368
153
154 <?xml version="1.0" encoding="UTF-8"?>
155 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
156 <plist version="1.0">
157 <dict>
158 <key>Label</key>
159 <string>com.microsoft.office.licensingV2.helper</string>
160 <key>MachServices</key>
161 <dict>
162 <key>com.microsoft.office.licensingV2.helper.port</key>
163 <true/>
164 </dict>
165 <key>Program</key>
166 <string>/Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper< /string>
167 <key>ProgramArguments</key>
168 <array>
169 <string>/Library/PrivilegedHelperTools/com.microsoft.office.licensingV2.helper< /string>
170 </array>
171 </dict>
172 </plist>
173
174 PrefPane
175
176 /Library/PreferencePanes/Flash Player.prefPane
177 - com.adobe.flashplayerpreferences
178
179 Bundles
180
181 /Library/Internet Plug-Ins/Flash Player.plugin
182 - com.macromedia.Flash Player.plugin
183
184 App extensions
185
186 com.microsoft.onenote.mac.shareextension
187
188 Installations
189
190 Adobe Flash Player: 8/16/15, 7:26 PM
191 Microsoft Office 2016 for Mac: 8/16/15, 4:01 PM
192
193 Elapsed time (sec): 2589
The startup drive is failing, or there is some other internal hardware fault.
Back up all data on the drive immediately if you don't already have a current backup. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed.
Macbook Pro running very slow (reformated)
