windows 10 does not show iphone 6 in windows explorer

After I updated to windows 10 64 bit, windows explorer stopped showing my iphone 6 in Windows Explorer under this PC.

I only use it to transfer my photos from the iphone to my computer.

I checked to see if the iphone was listed as a device in the control panel and it is and under conected devices it shows both my Apple Iphone and Apple mobile device USB driver

Does this mean we cannot transfer photos to our computer anymore using windows 10 64 bit?

thank you for any advice

robert

iPhone, iOS 8.1, itunes 12

Posted on Aug 16, 2015 6:34 AM

17 replies

Nov 18, 2016 9:20 AM in response to robertangelini

Solution with no software/driver changes.

I found that if the iPhone is open/active when connected and iTunes is not running (so it starts running to do the Sync) then IPhone appears in Windows Explorer and can have photos imported by Windows Photos. If iTunes is already running or if the iPhone is inactive (the default) then the iPhone is not recognised by Windows, but the iPhone is Synced by iTunes.

Triclops

Level 1

4 points

Dec 10, 2016 10:40 PM in response to twillux

Thank you so much Jason! May I add one more thing, after following your instructions when win10 can finally see your iPhone. Use the built in photo app to import to a specific folder.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

windows 10 does not show iphone 6 in windows explorer