Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Very slow wifi downloads from app store

Since updating to 8.4.0 and then 8.4.1 apps from the app store take FOREVER to download over wifi. They work just fine downloading with the cellular network, but this eats up data. Help.

iPhone 5s, iOS 8.4.1

Posted on Aug 17, 2015 7:57 AM

Reply
Question marked as Best reply

Posted on Aug 17, 2015 8:11 AM

Same thing is happening with Apple Music. With wifi the music doesn't play continuously, it stops and starts. With cellular it play as it should.

50 replies

Aug 20, 2015 7:30 PM in response to Saphsana

I had the exact same issue and this is what fixed my issue.

Settings

Wi-Fi

select your WiFi SSID that you are connected to and touch the Circle with the i next to the signal indicator.

Update your DNS to 8.8.8.8

This is Google's DNS server address

Press the < arrow next to the Wi-Fi

Your Wi-Fi connection will spin(refresh) and you should be golden.

Did this on both my iPhone and iPad and everything is smooth again.

Aug 23, 2015 3:43 AM in response to Sgurpartap

II was able to resolve it using my Asus router. It isn't as straightforward as on other routers, but I am grateful to this thread. Stick with it and only make a single change at a time and don't continue downloads as you reboot the router. It will switch to cellular and appear to be resolved. Either use a device that only uses wifi or turn off cellular on your iPhone.


DNS resolution occurs on this router via DHCP and I had to play with the WAN and LAN settings a little as well.


Good luck.

Aug 23, 2015 7:25 PM in response to BigBear4477

I have tried both the Google and OpenDNS server changes, on my Linksys E3200 router. This hasn't solved the problem. I rebooted the router and the computer with the new DNS. I'm still getting about 1kbps ONLY from iTunes. Previewing songs, downloading songs, downloading apps. Affected on computers and devices so I know it's not the network adapter. This is also a newer issue, over the last few weeks. Haven't changed anything on the router, it's something with apple.


Any suggestions?

Very slow wifi downloads from app store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.