iPhone music app freezing, throwing me out, misbehaving

Well, that is not case (if I remember correctly) with iTunes and Apple Match usage. I have plenty of paid music and it never worked like that before, so there should be a way to by pass it here as well as I own so many Apple devices and want to access my content around the house without this type of issue. I think this might be one of the source issues behind this whole thread. Would Family plan resolve this?

It seems that recommended way is to stay away apple music and continue iTunes usage without it and then have streaming service separately. This cannot be what Apple visioned.

This is really getting worse. I just switched off apple music on my iPhone 6 and hard restarted my device. Then the Apple Music worked. I played something on my iPad and iPhone stopped working. It seems Apple Music has been designed for users with only 1 Apple Device and going back and forth between devices messes everything up. I have personally 7 apple devices, so this is really horrible. Also I noticed that after latest iTunes for PC upgrade, the software does not open up anymore on my high power work PC.

I was having same issue around 10 days before, but after doing following action, I coud have safe mind around 48 hours so far.

Action: log out from Apple music, then log in again via apple music app

Please note that even log-out could not be done when we face the issue. try it right after reboot the device when everything is going well.

In my case, iCloud music library can be activated. (does not matter for problem)

I hope it can help some of you who is wasting the time to reboot the device again and again!

I Agree with you 100%! Ever since upgrading to 8.4 .1

- beats1radio doesn't load

- I will click on something to listen to in apple music and it showes it is playing but no sound

- it has been killing my battery

- When apple music does decide to work my phone gets extremely hot

- I also noticed since the update my iCloud freezes

anyone else having similar issues?

problems here are:

- Music app crashes.

- Settings crashes, specialy if i go to Settings/Music.

- for some mysterious reason, the Music app seems to keep streaming music (or downloading it, i am not sure) when it's not in use. as a result, my free RAM keeps being eaten up. to stop that, several thing work - log off Music, soft resetting the iPhone, or even just switching the iPhone off and on again - but the problem is recurrent. it comes back after some hours or some days.

- battery being eaten up badly.

- iPhone gets hot.

addendum: these problems did not start with 8.4.1. they started when i signed up to iTunes Match.

Honestly, I am not sure if this is issue is related directly to Apple Music, or rather to iCloud in general. Apple Music is affected, for sure; but other parts of iOS are as well, like if you tap "Music" or "iCloud" in the settings app, this will make the app stall for some, sometimes. Restarting the device seem to help for a little while, but then it will happen again after a while. To me it seems as if this has to do with iCloud in conjunction iOS 8.4.1.

sounds reasonable.

my problems started when i signed up to Match, and when everything is ok, usually adding CDs from my collection to Match (iCloud) brings the problems back again.

maybe this sounds silly but i am trying to avoid the problems with these measures:

- turn off Automatic Transfers on Setting/iTunes Store and App Store

- import CDs

- after the import, wait for iCloud music library to sync/match the songs

- delete transfers (i.e. let all the songs in the cloud only)

- turn on Automatic Transfer so Music app can "see" the new CDs.

don't know if this will prevent the most recurring problems: RAM being eaten up until no more RAM, iPhone getting hot. Music and/or iTunes Store and App Store panes freezing on Settings, Music App freezing when i try to log out.

I replied on page three I believe this has something to do with Match and iCloud.

I standby that still.

I disabled Match and iCloud on my iPhone, then disabled Match on my MB that has all the music.

I reenabled it and waited a few hours for the MB to sync back up before enabling Match on the iPhone.

I am still dealing with the iPhone cycling in and out of LTE, 3G and 1x but the rest of the phone has functioned without rebooting and without freezing.

Certainly something is whacked with the module that controls the RF radio though.

Hmmm. After a reset last night, both my devices soon returned to their 'faulty' state. I didn't bother restarting either of them again, but have just noticed this morning that Apple Music and App Store are working fine. Previously I would always have to restart to get functionality back.

Not saying it's fixed (for me) yet, but it's certainly the most promising it's looked since this whole issue began.

In the last 4 days, I have only to soft reset once. Is everyone here seeing less of the problem now? I'm thinking Apple may have done something on the backend that is resolving the issue. Just want some confirmation from those that have been plagued by this.

Everything working as it should the last 24 hrs. No freezing, Apple Music and iCloud Music Library playing fine over cellular and Wi-Fi, links opening in Safari from Mail. Best of all...no more resetting!! I had literally tried every single thing suggested, even restoring my device, once from back-up and once to new.

Something Apple Support said triggered me to check my wife's iPhone settings. Since day one, I had my wife added to Family Sharing in iCloud settings. But...I had been using my own Apple ID in the iTunes and App Store section in Settings on her iPhone 6 Plus. This configuration had always worked before, which is why I'm not entirely convinced the issues I was having or subsequent steps I took below were the "fix", but I will share because ever since everything has worked flawlessly.

1) On her iPhone 6 Plus, I replaced my ID with her ID in the iTunes and App Store settings section. 2) I subscribed to Apple Music Family plan from the Individual plan (which I had always planned on doing after trial period). 3) When I launched her Apple Music app I clicked the enable Apple Music option and it signed her in automatically. 4) Logged into Apple Music on her MacBook using her ID.

I did not change any settings on my own devices (iPhone 6 and iPad Air).

Well after about 4 or so days I noticed my phone went a bit crazy when trying to pause a podcast. Sure enough, once I'd force quit the app, I checked App Store, Apple Music and saw that all the usual issues had returned.

Have restarted now, so will be interesting to see if it screws up within the hour like it used to, or whether I'll get another few days without issue.

I am having the same issue with freezing, not able to access playlists and My Music not opening. If this continues after the free trial I will be cancelling and moving to spotify. Not happy with Apple Music at all.

JUst an update:

AFter deciding to try 8.4.1 again, I restored in iTunes and immediately made sure that "Show Apple Music" and "iCloud Music Library" were disabled. As some have speculated, it seems that it is a server related issue. Been a couple of days with no freeze whatsoever. Maybe I just got lucky and the options I disabled had no effect, but I am definitely not taking the chance of enabling them to see. Word of caution, disabling these settings will remove your Apple Music library from the device and only leave you with the connect feature. For those that already plan on leaving Apple Music after the trial, this is worth a try. To get music on the device this way you will have to either sync in iTunes, download your purchased tracks from the iTunes app or use an alternative streaming service.

FRom an update standpoint, it makes sense that they may have messed up something with the device communication with Apple Music/iCloud as that is all this update essentially updated. Given the relatively low current (trial) subscribers compared to number of iOS devices, it makes sense that the issues aren't as widespread as they effect only a percentage of users.

I more or less did the same except a full restore. After logging back into Apple Music, leaving iCloud Music library disabled everything was working OK again. I monitored this a couple of days on all devices and no further problems. Two days ago I decided to give it another try and switched on the library again and to my surprises everything is still working. Might be that Apple slowly fixed things in the backend?! Still too early to fully trust the system it feels.

In any case I opened a case and reached a senior supervisor who told me that he is forwarding my issue to engineering. Never heard from anyone again but things are working for now.