Mac mini extremely slow

Question

Level 1

5 points

Mac mini extremely slow

Hi,

I have a mac mini [mid 2010 - Intel core duo 2,66GHz - 4Gb RAM - Yosemite 10.10.5]

I'm experiencing frequently freeze or very slow responce from my mac, sometimes so badly that the spinning ball have no time to appear. This behaviour can last for just few minutes to 1 hour or so.

It is possbile during the freezes hear the HD make noise like heavy read and write but when activity monitor is open the CPU, the RAM, the disk usage, the network are normal without any peaks (activity monitor was open before the feezes and it happen at least once with any tab on the top too see cronology).

The use I made with the mac don't seems excessive for the hardware, usually I use Firefox+Coda for work or VLC for some movies.

I already mede the AHT with all test passed.

I already reinstalled Yosemite twice (second time with full format of the HD)

It took about 1h to write this message and the mac freezed 3 times. The log (all query log) will follow:

04/09/15 14:40:01,324 VLC[1030]: Can't find app with identifier com.spotify.client

04/09/15 14:43:05,411 mdworker[921]: zip importer encountered an error (2) scanning "/Users/myuser/Library/Mail/V2/IMAP-email-account@imap.gmail.com/[Gmail].mbox/Tutti i messaggi.mbox/FAF30C40-10A7-413A-A305-944CC674C730/Data/2/1/1/Attachments/11289 5/2/PSD.zip".

04/09/15 14:43:35,671 apsd[69]: MessageTracer: load_domain_prefix_whitelist:120: Missing default whitelist file: /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Resources/Subm itDiagInfo.default.domains

04/09/15 14:43:36,460 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

04/09/15 14:43:36,574 com.apple.SecurityServer[72]: Session 100046 created

04/09/15 14:43:37,083 logind[87]: -[SessionManager getClient:withRole:inAuditSession:]:241: ERROR: No session dictionary for audit session 100046

04/09/15 14:43:37,083 logind[87]: _SMGetSessionAgent:73: ERROR: __SMGetClientForAuditSessionAgent failed 2

04/09/15 14:43:37,084 IMRemoteURLConnectionAgent[1098]: SACShieldWindowShowing:925: ERROR: NULL response

04/09/15 14:43:38,809 apsd[69]: MessageTracer: load_domain_prefix_whitelist:120: Missing default whitelist file: /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Resources/Subm itDiagInfo.default.domains

04/09/15 14:44:00,950 mdworker[921]: zip importer encountered an error (2) scanning "/Users/myuser/Library/Mail/V2/IMAP-email-account@imap.gmail.com/[Gmail].mbox/Tutti i messaggi.mbox/FAF30C40-10A7-413A-A305-944CC674C730/Data/4/1/1/Attachments/11436 1/2/PSDs.zip".

04/09/15 14:44:28,438 mdworker[921]: zip importer encountered an error (2) scanning "/Users/myuser/Library/Mail/V2/IMAP-email-account@imap.gmail.com/[Gmail].mbox/Tutti i messaggi.mbox/FAF30C40-10A7-413A-A305-944CC674C730/Data/4/1/1/Attachments/11485 9/2.2/foto.zip".

04/09/15 14:44:55,490 mdworker[921]: zip importer encountered an error (2) scanning "/Users/myuser/Library/Mail/V2/IMAP-email-account@imap.gmail.com/[Gmail].mbox/Tutti i messaggi.mbox/FAF30C40-10A7-413A-A305-944CC674C730/Data/4/1/1/Attachments/11482 3/2.2/sito gagi.zip".

04/09/15 14:46:07,222 mdworker[921]: zip importer encountered an error (2) scanning "/Users/myuser/Library/Mail/V2/IMAP-email-account@imap.gmail.com/[Gmail].mbox/Tutti i messaggi.mbox/FAF30C40-10A7-413A-A305-944CC674C730/Data/5/1/1/Attachments/11595 1/2/Raccolta netta Luglio 2009.zip".

04/09/15 14:46:18,435 mdworker[921]: zip importer encountered an error (2) scanning "/Users/myuser/Library/Mail/V2/IMAP-email-account@imap.gmail.com/[Gmail].mbox/Tutti i messaggi.mbox/FAF30C40-10A7-413A-A305-944CC674C730/Data/6/1/1/Attachments/11690 6/2/Mac OSX WeatherLink.zip".

04/09/15 14:49:07,340 mds[53]: (DiskStore.Normal:2382) a001 1.000045

04/09/15 14:50:36,106 nsurlsessiond[319]: SocketStream watchdog timer fired after 65.000000 seconds of inactivity. Timing out the connection.

04/09/15 14:50:38,104 nsurlsessiond[319]: SocketStream watchdog timer fired after 65.000000 seconds of inactivity. Timing out the connection.

04/09/15 14:51:41,000 kernel[0]: Over-release of kernel-internal importance assertions for pid 299 (gamed), dropping 1 assertion(s) but task only has 0 remaining (0 external).

04/09/15 14:52:03,444 ntpd[176]: SYNC state ignoring -0.158119 s

04/09/15 14:52:18,000 kernel[0]: process AirPlayUIAgent[431] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback

04/09/15 14:55:50,585 Mail[900]: Error while parsing IMAP response * FETCH 0(): Read failure

Remaining text: <>

Full text: <* 2662 FETCH (UID 2746 MODSEQ (1) BODY[2]<2185695> {2097152}>

04/09/15 14:55:51,502 CoreServicesUIAgent[986]: unexpected message <OS_xpc_error: <error: 0x7fff772dac60> { count = 1, contents =

"XPCErrorDescription" => <string: 0x7fff772daf70> { length = 18, contents = "Connection invalid" }

}>

04/09/15 14:55:51,602 com.apple.xpc.launchd[1]: (com.apple.WebKit.WebContent.1B30CECA-83DC-467E-B589-1DC065151488[982]) Service exited with abnormal code: 1

04/09/15 14:55:51,908 com.apple.xpc.launchd[1]: (com.apple.WebKit.WebContent.585FCB28-8EE1-4EE3-85BA-A876AC735C6B[980]) Service exited with abnormal code: 1

04/09/15 15:06:17,361 netbiosd[714]: findReachableAddress: Using port 139 family = 33

04/09/15 15:07:14,377 plugin-container[1106]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.5 instead of 10.10.5. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.

Call location:

04/09/15 15:07:14,377 plugin-container[1106]: 0 CarbonCore 0x00007fff8af692b7 ___Gestalt_SystemVersion_block_invoke + 113

04/09/15 15:07:14,377 plugin-container[1106]: 1 libdispatch.dylib 0x00007fff9031ac13 _dispatch_client_callout + 8

04/09/15 15:07:14,378 plugin-container[1106]: 2 libdispatch.dylib 0x00007fff9031ab26 dispatch_once_f + 117

04/09/15 15:07:14,378 plugin-container[1106]: 3 CarbonCore 0x00007fff8aef2456 _Gestalt_SystemVersion + 987

04/09/15 15:07:14,378 plugin-container[1106]: 4 CarbonCore 0x00007fff8aef16e3 Gestalt + 144

04/09/15 15:07:14,378 plugin-container[1106]: 5 XUL 0x00000001025541e1 vpx_reset_mmx_state + 536508

04/09/15 15:13:27,919 cloudd[314]: Stream 0x7fe61c6909f0 is sending an event before being opened

04/09/15 15:16:36,713 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

04/09/15 15:16:37,217 com.apple.iCloudHelper[1109]: objc[1109]: Class FALogging is implemented in both /System/Library/PrivateFrameworks/FamilyCircle.framework/Versions/A/FamilyCircl e and /System/Library/PrivateFrameworks/FamilyNotification.framework/Versions/A/Famil yNotification. One of the two will be used. Which one is undefined.

04/09/15 15:16:37,229 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

04/09/15 15:16:37,735 AddressBookSourceSync[1108]: AOSKit WARN: ➖ Invalid url: https://email-account%40gmail.com@google.com/carddav/v1/principals/email-account %40gmail.com///email-account%40gmail.com@google.com/carddav/v1/principals/email-account%40gmail.com/

04/09/15 15:16:38,219 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

04/09/15 15:16:45,550 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

04/09/15 15:17:21,106 identityservicesd[277]: [Warning] ====== IDS Traffic Usage:

04/09/15 15:17:21,106 identityservicesd[277]: [Warning] Service: com.apple.private.alloy.phonecontinuity

04/09/15 15:17:21,107 identityservicesd[277]: [Warning] incoming-messages: 2

04/09/15 15:17:21,107 identityservicesd[277]: [Warning]

04/09/15 15:17:21,107 identityservicesd[277]: [Warning] Service: com.apple.ess

04/09/15 15:17:21,107 identityservicesd[277]: [Warning] query-requests: 1

04/09/15 15:17:21,107 identityservicesd[277]: [Warning]

04/09/15 15:17:21,107 identityservicesd[277]: [Warning] ====== Done

04/09/15 15:22:06,622 nsurlsessiond[319]: SocketStream watchdog timer fired after 65.000000 seconds of inactivity. Timing out the connection.

04/09/15 15:22:08,434 nsurlsessiond[319]: SocketStream watchdog timer fired after 65.000000 seconds of inactivity. Timing out the connection.

04/09/15 15:25:57,018 CoreServicesUIAgent[986]: unexpected message <OS_xpc_error: <error: 0x7fff772dac60> { count = 1, contents =

"XPCErrorDescription" => <string: 0x7fff772daf70> { length = 18, contents = "Connection invalid" }

}>

04/09/15 15:26:38,519 CoreServicesUIAgent[986]: unexpected message <OS_xpc_error: <error: 0x7fff772dac60> { count = 1, contents =

"XPCErrorDescription" => <string: 0x7fff772daf70> { length = 18, contents = "Connection invalid" }

}>

04/09/15 15:29:39,897 nsurlsessiond[319]: SocketStream watchdog timer fired after 65.000000 seconds of inactivity. Timing out the connection.

04/09/15 15:29:41,894 nsurlsessiond[319]: SocketStream watchdog timer fired after 65.000000 seconds of inactivity. Timing out the connection.

04/09/15 15:29:41,894 nsurlsessiond[319]: SocketStream watchdog timer fired after 65.000000 seconds of inactivity. Timing out the connection.

04/09/15 15:30:25,713 SpotlightNetHelper[329]: [SLSUGGESTIONS] PRSSearchSession received an error (-1001) while searching

04/09/15 15:30:25,713 SpotlightNetHelper[329]: [SLSUGGESTIONS] PRSSearchSession received an error (-1001) while searching

04/09/15 15:30:25,714 SpotlightNetHelper[329]: [SLSUGGESTIONS] PRSSearchSession received an error (-1001) while searching

04/09/15 15:30:26,094 SpotlightNetHelper[329]: [SLSUGGESTIONS] PRSSearchSession received an error (-1001) while searching

04/09/15 15:30:57,965 SpotlightNetHelper[329]: CFNetwork SSLHandshake failed (-9806)

04/09/15 15:31:19,657 com.apple.xpc.launchd[1]: (com.apple.ReportCrash[1116]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash

04/09/15 15:31:19,914 diagnosticd[120]: error evaluating process info - pid: 329, punique: 329

04/09/15 15:32:26,635 nsurlsessiond[319]: SocketStream watchdog timer fired after 65.000000 seconds of inactivity. Timing out the connection.

04/09/15 15:32:27,697 nsurlsessiond[319]: SocketStream watchdog timer fired after 65.000000 seconds of inactivity. Timing out the connection.

04/09/15 15:32:31,682 nsurlsessiond[319]: SocketStream watchdog timer fired after 65.000000 seconds of inactivity. Timing out the connection.

04/09/15 15:33:57,040 com.apple.xpc.launchd[1]: (com.apple.quicklook[1117]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook

04/09/15 15:34:18,275 com.apple.xpc.launchd[1]: (com.apple.metadata.SpotlightNetHelper[329]) Service exited due to signal: Segmentation fault: 11

04/09/15 15:34:18,533 ReportCrash[1116]: Saved crash report for SpotlightNetHelper[329] version 1.0 (917.36) to /Users/myuser/Library/Logs/DiagnosticReports/SpotlightNetHelper_2015-09-04-1534 18_mac-mini.crash

04/09/15 15:34:18,793 SpotlightNetHelper[1123]: CGSConnectionByID: 0 is not a valid connection ID.

04/09/15 15:34:18,794 SpotlightNetHelper[1123]: Invalid Connection ID 0

04/09/15 15:41:30,136 locationd[74]: Couldn't find a requirement string for masquerading client /System/Library/PrivateFrameworks/Parsec.framework

04/09/15 15:41:30,171 locationd[74]: could not get apple languages array, assuming english

04/09/15 15:41:30,243 storeaccountd[315]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fc042461a20> connection from pid 1123 with interface <AccountServiceInterface: 0x7fc0424305a0> (PID 1123)

Hope someone can help,

David

Mac mini Server (Mid 2010), OS X Yosemite (10.10.5)

Posted on Sep 4, 2015 6:48 AM

Reply

Answer 1

lllaass

Level 10

210,411 points

Sep 4, 2015 6:52 AM in response to Allanon86

Run this and post the results here so we know more about your configuration.

EtreCheck

Is the original memory still installed?

Reply

Answer 2

Allanon86 Author

Level 1

5 points

Sep 4, 2015 7:23 AM in response to lllaass

Thank you lllaass for the fast response 🙂

The RAM (both of them) are the original ones. I forgot to mention I swapped the RAM blocks once, problem still there (I knew it was a long shot)

The EtreCheck log will follow:

Problem description:

Mac mini extremely slow

EtreCheck version: 2.4.1 (137)

Report generated 9/4/15, 4:13 PM

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Hardware Information: (What does this mean?)

Mac mini Server (Mid 2010) (Technical Specifications)

Mac mini - model: Macmini4,1

1 2.66 GHz Intel Core 2 Duo CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1067 MHz ok

BANK 1/DIMM0

2 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Video Information: (What does this mean?)

NVIDIA GeForce 320M - VRAM: 256 MB

MT5531 1360 x 768 @ 60 Hz

System Software: (What does this mean?)

OS X 10.10.5 (14F27) - Time since boot: about 17 hours

Disk Information: (What does this mean?)

Hitachi HTS725050A9A362 disk0 : (500,11 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Os (disk0s2) / : 499.11 GB (471.35 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Hitachi HTS725050A9A362 disk1 : (500,11 GB) (Rotational)

EFI (disk1s1) <not mounted> : 210 MB

Dati (disk1s2) /Volumes/Dati : 499.76 GB (493.94 GB free)

USB Information: (What does this mean?)

ASMedia AS2105 2 TB

Volume (disk2s1) /Volumes/Volume : 2.00 TB (618 MB free)

Logitech Logitech Wireless Headset

Logitech USB Receiver

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Configuration files: (What does this mean?)

/etc/sudoers - Modified

Gatekeeper: (What does this mean?)

Mac App Store and identified developers

Kernel Extensions: (What does this mean?)

~/Library/Application Support/Transmit/Transmit Disk.app

[not loaded] com.panic.TransmitDisk.transmitdiskfs (4.0.0 - SDK 10.6) [Click for support]

Launch Daemons: (What does this mean?)

[loaded] com.adobe.fpsaud.plist [Click for support]

User Launch Agents: (What does this mean?)

[loaded] com.google.keystone.agent.plist [Click for support]

User Login Items: (What does this mean?)

None

Internet Plug-ins: (What does this mean?)

FlashPlayer-10.6: Version: 18.0.0.232 - SDK 10.6 [Click for support]

Flash Player: Version: 18.0.0.232 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

Default Browser: Version: 600 - SDK 10.10

Safari Extensions: (What does this mean?)

Adblock Plus

3rd Party Preference Panes: (What does this mean?)

Flash Player [Click for support]

Time Machine: (What does this mean?)

Time Machine not configured!

Top Processes by CPU: (What does this mean?)

10% nsurlsessiond(2)

10% WindowServer

4% cloudd

1% fontd

1% coreduetd

Top Processes by Memory: (What does this mean?)

442 MB kernel_task

406 MB firefox

217 MB Coda 2

115 MB mds_stores

66 MB WindowServer

Virtual Memory Information: (What does this mean?)

859 MB Free RAM

3.16 GB Used RAM (1.26 GB Cached)

18 MB Swap Used

Diagnostics Information: (What does this mean?)

Sep 4, 2015, 03:34:18 PM ~/Library/Logs/DiagnosticReports/SpotlightNetHelper_2015-09-04-153418_[redacted ].crash

Sep 3, 2015, 10:22:32 PM Self test - passed

Sep 3, 2015, 05:50:08 PM /Library/Logs/DiagnosticReports/firefox_2015-09-03-175008_[redacted].cpu_resour ce.diag [Click for details]

Sep 3, 2015, 01:40:45 PM /Library/Logs/DiagnosticReports/firefox_2015-09-03-134045_[redacted].cpu_resour ce.diag [Click for details]

Reply

Answer 3

Lexiepex

Level 6

14,102 points

Sep 4, 2015 8:56 AM in response to Allanon86

1. here is something wrong with your disk (CoreStorage missing) do this first:

Re index Spotlight: open SystemPreferences->Spotlight->Privacy tab, add your startupdisk (Os) with the + sign. Close the systempreferences. Open Systempreferences again, and remove the Startup disk again, with the - sign: this will start a new indexing (can take some time, you do not have to wait for that).

2. Uninstall the Transmit app, with the developer's uninstaller or uninstall instructions, we can later reinstall if we need it at all.

3. There are or have been infections or incompatible software on your system, check the Applications and Utilities folder.

To see if the infections are still there download and run AdwareMedic: http://www.adwaremedic.com/index.php, use the download button.

4. Restart the mac now. See how it behaves, list a new ertrecheck list.

Lex

Reply

Answer 4

Linc Davis

Level 10

209,547 points

Sep 4, 2015 8:57 AM in response to Allanon86

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.

Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.

2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.

You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.

In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.

You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.

Another indication that the test is safe can be found in this thread, and this one, for example, where the comment in which I suggested it was recommended by one of the Apple Community Specialists, as explained here.

Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.

4. Here's a general summary of what you need to do, if you choose to proceed:

☞ Copy a particular line of text to the Clipboard.

☞ Paste into the window of another application.

☞ Wait for the test to run. It usually takes a few minutes.

☞ Paste the results, which will have been copied automatically, back into a reply on this page.

These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.

5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.

You may have started up in safe mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

7. Load this linked web page (on the website "Pastebin.") The title of the page is "Diagnostic Test." Below the title is a text box headed by three small icons. The one on the right represents a clipboard. Click that icon to select the text, then copy it to the Clipboard on your computer by pressing the key combination command-C.

If the text doesn't highlight when you click the icon, select it by triple-clicking anywhere inside the box. Don't select the whole page, just the text in the box.

8. Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.

9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter

exec bash

and press return. Then paste the script again.

10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.

If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:

[Process started]

Part 1 of 8 done at … sec
…
Part 8 of 8 done at … sec

The test results are on the Clipboard.

Please close this window.

[Process completed]

The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.

Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.

12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.

If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.

14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.

______________________________________________________________

Copyright © 2014, 2015 by Linc Davis. As the sole author of this work (including the referenced "Diagnostic Test"), I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Reply

Answer 5

Allanon86 Author

Level 1

5 points

Sep 4, 2015 12:07 PM in response to Lexiepex

Thank you for your answer,

I followed your suggestion but the mac still hang 😢..

here the log from etrecheck after the reboot:

Problem description:

Mac mini extremely slow 2

EtreCheck version: 2.4.1 (137)

Report generated 9/4/15, 8:57 PM

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Hardware Information: (What does this mean?)

Mac mini Server (Mid 2010) (Technical Specifications)

Mac mini - model: Macmini4,1

1 2.66 GHz Intel Core 2 Duo CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1067 MHz ok

BANK 1/DIMM0

2 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Video Information: (What does this mean?)

NVIDIA GeForce 320M - VRAM: 256 MB

MT5531 1360 x 768 @ 60 Hz

System Software: (What does this mean?)

OS X 10.10.5 (14F27) - Time since boot: less than an hour

Disk Information: (What does this mean?)

Hitachi HTS725050A9A362 disk0 : (500,11 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Os (disk0s2) / : 499.11 GB (464.45 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Hitachi HTS725050A9A362 disk1 : (500,11 GB) (Rotational)

EFI (disk1s1) <not mounted> : 210 MB

Dati (disk1s2) /Volumes/Dati : 499.76 GB (493.94 GB free)

USB Information: (What does this mean?)

ASMedia AS2105 2 TB

Volume (disk2s1) /Volumes/Volume : 2.00 TB (618 MB free)

Logitech USB Receiver

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Logitech Logitech Wireless Headset

Configuration files: (What does this mean?)

/etc/sudoers - Modified

Gatekeeper: (What does this mean?)

Mac App Store and identified developers

Kernel Extensions: (What does this mean?)

~/Library/Application Support/Transmit/Transmit Disk.app

[not loaded] com.panic.TransmitDisk.transmitdiskfs (4.0.0 - SDK 10.6) [Click for support]

Launch Daemons: (What does this mean?)

[loaded] com.adobe.fpsaud.plist [Click for support]

User Launch Agents: (What does this mean?)

[loaded] com.google.keystone.agent.plist [Click for support]

User Login Items: (What does this mean?)

None

Internet Plug-ins: (What does this mean?)

FlashPlayer-10.6: Version: 18.0.0.232 - SDK 10.6 [Click for support]

Flash Player: Version: 18.0.0.232 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

Default Browser: Version: 600 - SDK 10.10

Safari Extensions: (What does this mean?)

Adblock Plus

3rd Party Preference Panes: (What does this mean?)

Flash Player [Click for support]

Time Machine: (What does this mean?)

Time Machine not configured!

Top Processes by CPU: (What does this mean?)

29% Coda 2

10% WindowServer

9% mdworker(7)

7% firefox

5% Mail

Top Processes by Memory: (What does this mean?)

682 MB kernel_task

463 MB firefox

160 MB mds_stores

147 MB Mail

127 MB com.apple.WebKit.WebContent(2)

Virtual Memory Information: (What does this mean?)

368 MB Free RAM

3.64 GB Used RAM (1.20 GB Cached)

0 B Swap Used

Diagnostics Information: (What does this mean?)

Sep 4, 2015, 07:57:52 PM Self test - passed

Sep 4, 2015, 03:34:18 PM ~/Library/Logs/DiagnosticReports/SpotlightNetHelper_2015-09-04-153418_[redacted ].crash

Sep 3, 2015, 05:50:08 PM /Library/Logs/DiagnosticReports/firefox_2015-09-03-175008_[redacted].cpu_resour ce.diag [Click for details]

Sep 3, 2015, 01:40:45 PM /Library/Logs/DiagnosticReports/firefox_2015-09-03-134045_[redacted].cpu_resour ce.diag [Click for details]

David

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Answer 6

lllaass

Level 10

210,411 points

Sep 4, 2015 12:31 PM in response to Allanon86

Uninstall coda 2 using the developer's instruction. This says it is using CPU

29% Coda 2

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Answer 7

Allanon86 Author

Level 1

5 points

Sep 4, 2015 1:04 PM in response to Linc Davis

Thank you for the answer,

I followed your sugegstion and I have a simple question: is there possible that the freezes comes with the integration with iCloud?

If is not an hardware problem (wich I excluded with the AHT) the only thing that the previous OS and this new one have is the link with my iCloud like KeyChan, Photo, iDrive, ecc.

In the meantime I will try to create a new admin user with no iCloud and let you know, in the meantime here there is the log from the script you gave me:

for some reasons is not possible put the result here, however I created a pastebin link.

Thank you,

David

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Answer 8

Allanon86 Author

Level 1

5 points

Sep 4, 2015 1:22 PM in response to lllaass

Hi

I am quite sure the problem is not coda or any other installed app, since the format the first time the OS freeze is after i downloaded Firefox and installed just the firebug plugin. I didn't put back the backup with time machine because I wanted a clear OS.

Another clue is that happen even when all app are quitted.

I'm starting to think that the mac mini is messing up with my mind... 😀

I could try to delete all "non apple" apps but it does't explain why it hangs when they are closed, and by closed i mean ⌘+q not the window closed.

David

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Answer 9

Linc Davis

Level 10

209,547 points

Sep 4, 2015 1:45 PM in response to Allanon86

The startup drive is failing, or there is some other internal hardware fault.

Back up all data on the drive immediately if you don't already have a current backup. There are ways to back up a computer that isn't fully functional—ask if you need guidance.

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

Keeping your confidential data secure during hardware repair

Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.

*An SSD doesn't need to be zeroed.

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