2008 iMac hangs on grey screen at boot.

Question

Level 1

0 points

2008 iMac hangs on grey screen at boot.

My 2008 iMac (2.8GHz Core 2 Duo, 4 GB Ram, ATI Radeon HD 2600 - OS X 10.10.2) will not boot normally. At power up, it chimes and the progress bar and Apple logo come up. The progress bar stalls about 1/3 of the way and then I get a blank grey screen. It started happening suddenly 3 days ago with no known cause. I've spent the past 3 days doing everything suggested on the web: verified the disk, checked permissions and repaired them, reset NVRAM, reset SMC, restored from HD Recovery partition, restored from the web, erased HD and restored, restored from time Machine to 3 dates each one earlier than the previous - everything I could find to do - I tried it. Nothing has solved the issue. I can boot to safe mode (in safe mode now.) Any suggestions? I'm stumped! Is this emblematic of a software or hardware issue? The HDD seems to check out during multiple checks. I've never had an issue with this machine before.

Posted on Sep 9, 2015 1:50 PM

Reply

Answer 1

Kappy

Level 10

362,007 points

Sep 9, 2015 1:59 PM in response to estolinski

Mac OS X- Gray screen appears during startup

Tackle your Mac booting to a gray screen | MacIssues

If you have erased the drive and reinstalled OS X but the computer still boots to a gray screen, then you have a hardware issue, most likely, unless by reinstalling you mean you reinstalled from your Time Machine backup and/or reinstalled third-party software. In this case it may be related to third-party software which is why it boots in safe mode but not normally.

Reply

Answer 2

Linc Davis

Level 10

209,739 points

Sep 9, 2015 2:04 PM in response to estolinski

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.

Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.

2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.

You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.

In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.

You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.

Another indication that the test is safe can be found in this thread, and this one, for example, where the comment in which I suggested it was recommended by one of the Apple Community Specialists, as explained here.

Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.

4. Here's a general summary of what you need to do, if you choose to proceed:

☞ Copy a particular line of text to the Clipboard.

☞ Paste into the window of another application.

☞ Wait for the test to run. It usually takes a few minutes.

☞ Paste the results, which will have been copied automatically, back into a reply on this page.

These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.

5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.

You may have started up in safe mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

7. Load this linked web page (on the website "Pastebin.") The title of the page is "Diagnostic Test." Below the title is a text box headed by three small icons. The one on the right represents a clipboard. Click that icon to select the text, then copy it to the Clipboard on your computer by pressing the key combination command-C.

If the text doesn't highlight when you click the icon, select it by triple-clicking anywhere inside the box. Don't select the whole page, just the text in the box.

8. Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.

9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter

exec bash

and press return. Then paste the script again.

10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.

If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:

[Process started]

Part 1 of 8 done at … sec
…
Part 8 of 8 done at … sec

The test results are on the Clipboard.

Please close this window.

[Process completed]

The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.

Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.

12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.

If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.

14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.

______________________________________________________________

Copyright © 2014, 2015 by Linc Davis. As the sole author of this work (including the referenced "Diagnostic Test"), I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Reply

Answer 3

estolinski Author

Level 1

0 points

Sep 9, 2015 2:10 PM in response to Kappy

I did a clean install after erasing the drive.

Reply

Answer 4

estolinski Author

Level 1

0 points

Sep 9, 2015 2:42 PM in response to Linc Davis

1 Start time: 16:22:53 09/09/15

2

3 Revision: 1345

4

5 Model Identifier: iMac8,1

6 Memory: 4 GB

7 System Version: OS X 10.10.2 (14C109)

8 Kernel Version: Darwin 14.1.0

9 Boot Mode: Safe

10 Time since boot: 54 minutes

11

12 Memory

13

14 BANK 0/DIMM0

15

16 Size: 2 GB

17 Speed: 800 MHz

18 Status: OK

19 Manufacturer: 0x7F7F7F7F7F9B0000

20

21 BANK 1/DIMM1

22

23 Size: 2 GB

24 Speed: 800 MHz

25 Status: OK

26 Manufacturer: 0x7F7F7F7F7F9B0000

27

28 SerialATA

29

30 Hitachi HDP725032GLA380

31

32 USB

33

34 USB 2.0 Hub (Belkin Corporation)

35 USB Receiver (Logitech Inc.)

36 My Book 111A (Western Digital Technologies, Inc.)

37

38 Energy (lifetime)

39

40 WindowServer (UID 88): 24.94

41 com.apple.WebKit.WebContent (UID 501): 17.36

42 Terminal (UID 501): 14.96

43 bash (UID 501): 12.57

44

45 Spotlight: Indexing and searching disabled

46

47 Global prefs (system)

48

49 MultipleSessionEnabled = 1

50 ShowPPPoEMenuExtra = 1

51

52 Listeners

53

54 cupsd: ipp

55

56 Diagnostic reports

57

58 2015-09-09 UserEventAgent crash

59 2015-09-09 fontd crash

60

61 Kernel log

62

63 Sep 9 15:22:44 ** GPU Debug Info Start **

64 Sep 9 15:22:50 ** GPU Debug Info End **

65 Sep 9 15:23:02 ** GPU Debug Info Start **

66 Sep 9 15:23:08 ** GPU Debug Info End **

67 Sep 9 15:23:20 ** GPU Debug Info Start **

68 Sep 9 15:23:27 ** GPU Debug Info End **

69 Sep 9 15:23:38 ** GPU Debug Info Start **

70 Sep 9 15:23:45 ** GPU Debug Info End **

71 Sep 9 15:23:56 ** GPU Debug Info Start **

72 Sep 9 15:24:03 ** GPU Debug Info End **

73 Sep 9 15:24:14 ** GPU Debug Info Start **

74 Sep 9 15:24:20 considerRebuildOfPrelinkedKernel com.apple.kext.triggers triggered rebuild

75 Sep 9 15:24:20 ** GPU Debug Info End **

76 Sep 9 15:24:32 ** GPU Debug Info Start **

77 Sep 9 15:24:38 ** GPU Debug Info End **

78 Sep 9 15:24:50 ** GPU Debug Info Start **

79 Sep 9 15:24:56 ** GPU Debug Info End **

80 Sep 9 15:25:08 ** GPU Debug Info Start **

81 Sep 9 15:25:14 ** GPU Debug Info End **

82 Sep 9 15:25:27 ** GPU Debug Info Start **

83 Sep 9 15:25:33 ** GPU Debug Info End **

84 Sep 9 15:28:19 ** GPU Debug Info Start **

85 Sep 9 15:28:25 ** GPU Debug Info End **

86 Sep 9 15:28:37 ** GPU Debug Info Start **

87

88 System log

89

90 Sep 9 16:23:30 watchdogd: [watchdog_daemon] @( main) - cannot initialize the watchdog service

91 Sep 9 16:23:31 watchdogd: [watchdog_daemon] @( wd_watchdog_open) - IOIteratorNext failed (kr=0)

92 Sep 9 16:23:31 watchdogd: [watchdog_daemon] @( wd_daemon_init) - could not initialize the hardware watchdog

93 Sep 9 16:23:31 watchdogd: [watchdog_daemon] @( main) - cannot initialize the watchdog service

94 Sep 9 16:23:41 watchdogd: [watchdog_daemon] @( wd_watchdog_open) - IOIteratorNext failed (kr=0)

95 Sep 9 16:23:41 watchdogd: [watchdog_daemon] @( wd_daemon_init) - could not initialize the hardware watchdog

96 Sep 9 16:23:41 watchdogd: [watchdog_daemon] @( main) - cannot initialize the watchdog service

97 Sep 9 16:23:51 watchdogd: [watchdog_daemon] @( wd_watchdog_open) - IOIteratorNext failed (kr=0)

98 Sep 9 16:23:51 watchdogd: [watchdog_daemon] @( wd_daemon_init) - could not initialize the hardware watchdog

99 Sep 9 16:23:51 watchdogd: [watchdog_daemon] @( main) - cannot initialize the watchdog service

100 Sep 9 16:24:02 watchdogd: [watchdog_daemon] @( wd_watchdog_open) - IOIteratorNext failed (kr=0)

101 Sep 9 16:24:02 watchdogd: [watchdog_daemon] @( wd_daemon_init) - could not initialize the hardware watchdog

102 Sep 9 16:24:02 watchdogd: [watchdog_daemon] @( main) - cannot initialize the watchdog service

103 Sep 9 16:24:12 watchdogd: [watchdog_daemon] @( wd_watchdog_open) - IOIteratorNext failed (kr=0)

104 Sep 9 16:24:12 watchdogd: [watchdog_daemon] @( wd_daemon_init) - could not initialize the hardware watchdog

105 Sep 9 16:24:12 watchdogd: [watchdog_daemon] @( main) - cannot initialize the watchdog service

106 Sep 9 16:24:25 watchdogd: [watchdog_daemon] @( wd_watchdog_open) - IOIteratorNext failed (kr=0)

107 Sep 9 16:24:25 watchdogd: [watchdog_daemon] @( wd_daemon_init) - could not initialize the hardware watchdog

108 Sep 9 16:24:25 watchdogd: [watchdog_daemon] @( main) - cannot initialize the watchdog service

109 Sep 9 16:24:33 watchdogd: [watchdog_daemon] @( wd_watchdog_open) - IOIteratorNext failed (kr=0)

110 Sep 9 16:24:33 watchdogd: [watchdog_daemon] @( wd_daemon_init) - could not initialize the hardware watchdog

111 Sep 9 16:24:33 watchdogd: [watchdog_daemon] @( main) - cannot initialize the watchdog service

112 Sep 9 16:24:43 watchdogd: [watchdog_daemon] @( wd_watchdog_open) - IOIteratorNext failed (kr=0)

113 Sep 9 16:24:43 watchdogd: [watchdog_daemon] @( wd_daemon_init) - could not initialize the hardware watchdog

114 Sep 9 16:24:43 watchdogd: [watchdog_daemon] @( main) - cannot initialize the watchdog service

115

116 Console log

117

118 Sep 9 15:32:19 fontd: Failed to compile sql statement (74), "SELECT font_column, bookmark_data_column FROM font_table, bookmarks_table WHERE bookmarks_table.bookmark_ref_column IN (SELECT bookmark_ref_column FROM font_table ORDER BY font_column) AND bookmarks_table.bookmark_ref_column == font_table.bookmark_ref_column order by font_table.path_column, font_table.font_column;"

119 Sep 9 15:32:19 fontd: Failed to compile sql statement (77), "SELECT font_table.font_column, name_table.name_column FROM name_table, font_table WHERE font_table.font_column == name_table.font_column AND name_table.order_column == 0 AND (font_table.flags_column & 67) == 64;"

120 Sep 9 15:32:19 fontd: Failed to compile sql statement (78), "SELECT font_table.font_column, font_table.path_column, font_table.fragment_column FROM font_table WHERE (font_table.flags_column & 67) == 64;"

121 Sep 9 15:32:19 fontd: Failed to compile sql statement (79), "SELECT * FROM loc_names_table ORDER BY font_column;"

122 Sep 9 15:32:19 fontd: Failed to compile sql statement (82), "INSERT INTO version_table VALUES( ?, ? );"

123 Sep 9 15:32:19 fontd: Failed to compile sql statement (83), "INSERT OR ABORT INTO font_table VALUES( NULL, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ? );"

124 Sep 9 15:32:19 fontd: Failed to compile sql statement (84), "INSERT OR ABORT INTO dir_table VALUES( NULL, ?, ?, ?, ?, ? );"

125 Sep 9 15:32:19 fontd: Failed to compile sql statement (85), "INSERT OR ABORT INTO bookmarks_table VALUES( NULL, ?, ?, ? );"

126 Sep 9 15:32:19 fontd: Failed to compile sql statement (86), "DELETE FROM font_table WHERE font_column == ?;"

127 Sep 9 15:32:19 fontd: Failed to compile sql statement (87), "DELETE FROM dir_table WHERE dir_column == ?;"

128 Sep 9 15:32:19 fontd: Failed to compile sql statement (88), "UPDATE OR ABORT font_table SET flags_column == ( flags_column & ?) | ? WHERE font_column == ?;"

129 Sep 9 15:32:19 fontd: Failed to compile sql statement (89), "UPDATE OR ABORT dir_table SET flags_column == ( flags_column & ?) | ? WHERE dir_column == ?;"

130 Sep 9 15:32:19 fontd: Failed to compile sql statement (90), "INSERT INTO name_table VALUES( ?, ?, ? );"

131 Sep 9 15:32:19 fontd: Failed to compile sql statement (91), "INSERT INTO family_table VALUES( ?, ?, ? );"

132 Sep 9 15:32:19 fontd: Failed to compile sql statement (92), "INSERT INTO subfamily_table VALUES( ?, ?, ? );"

133 Sep 9 15:32:19 fontd: Failed to compile sql statement (93), "INSERT INTO fullname_table VALUES( ?, ?, ? );"

134 Sep 9 15:32:19 fontd: Failed to compile sql statement (94), "INSERT OR REPLACE INTO traits_table VALUES( ?, ?, ?, ?, ? );"

135 Sep 9 15:32:19 fontd: Failed to compile sql statement (95), "INSERT INTO loc_names_table VALUES( ?, ?, ?, ?, ?, ?, ?, ?, ? );"

136 Sep 9 15:32:19 fontd: Failed to compile sql statement (96), "INSERT OR REPLACE INTO charset_table VALUES( NULL, ? );"

137 Sep 9 15:32:19 fontd: Failed to compile sql statement (97), "INSERT INTO unicoderanges_table VALUES( ?, ?, ?, ?, ? );"

138 Sep 9 15:32:19 fontd: Failed to compile sql statement (98), "INSERT INTO language_table VALUES( ?, ?, ? );"

139 Sep 9 15:32:19 fontd: Failed to compile sql statement (99), "INSERT INTO varaxis_table VALUES( ?, ?, ?, ?, ?, ?, ? );"

140 Sep 9 15:32:19 fontd: Failed to compile sql statement (100), "INSERT INTO varinstance_table VALUES( ?, ?, ? );"

141 Sep 9 15:32:19 fontd: Failed to compile sql statement (101), "INSERT OR REPLACE INTO lwfn_table VALUES( ?, ? );"

142 Sep 9 15:32:19 fontd: Failed to create font store at path /var/folders/tg/_3k8dk6s5sx16zh9lkhz_dbh0000gn/C/com.apple.FontRegistry/fontreg istry.user, trying alternative

143

144 Loaded kernel extensions

145

146 com.Logitech.Control Center.HID Driver (3.9.1)

147 com.Logitech.Unifying.HID Driver (1.3.1)

148

149 System services loaded

150

151 com.apple.AmbientDisplayAgent

152 com.apple.ctkd

153 com.apple.icloud.findmydeviced

154 com.apple.iconservices.iconservicesagent

155 com.apple.ifdreader

156 com.apple.nehelper

157 com.apple.nsurlsessiond_privileged

158 com.apple.secinitd

159 com.apple.ucupdate.plist

160 - status: 1

161 com.apple.watchdogd

162 com.apple.wdhelper

163 com.apple.xpc.smd

164

165 System services disabled

166

167 com.apple.xgridcontrollerd

168 com.apple.docsetinstalld

169 org.samba.winbindd

170 com.openssh.sshd

171 com.apple.xgridagentd

172 com.apple.configureLocalKDC

173

174 Login services loaded

175

176 com.apple.fontd

177 - status: -11

178

179 Login services disabled

180

181 com.apple.FTMonitor

182 com.apple.imagent.monaco

183 com.apple.apsd-ft

184

185 User services disabled

186

187 com.apple.FTMonitor

188 com.apple.imagent.monaco

189 com.apple.apsd-ft

190

191 Startup items

192

193 /Library/StartupItems/HP IO/HP IO

194 /Library/StartupItems/HP IO/Resources/version.plist

195 /Library/StartupItems/HP IO/StartupParameters.plist

196

197 Global login items

198

199 /Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app/

200 /Library/Printers/hp/hpio/HPEventHandler.app/

201 /Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app/

202 /Library/Application Support/WDSmartWare/WDQuickView.app

203

204 User login items

205

206 iTunesHelper

207 - /Applications/iWork '09/Pages.app/Contents/Frameworks/SFTabular.framework/Versions/A/Resources/iWor kFunctionsHelp.help/Contents/Resources/fi.lproj/pgs/ffa574069e.html

208 Microsoft AU Daemon

209 - /Users/USER/Library/Application Support/MobileSync/Backup/UUID/UUID

210 PhoneViewHelper

211 - /Users/USER/Library/Application Support/PhoneView/PhoneViewHelper.app

212 Air Mouse Server

213 - /Applications/Air Mouse Server.app

214 EyeTV Helper

215 - /Library/Application Support/EyeTV/EyeTV Helper.app

216 Spotify

217 - missing value

218 HP Product Research

219 - /Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app

220 HPEventHandler

221 - missing value

222 HP Scheduler

223 - /Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app

224 WDQuickView

225 - /Library/Application Support/WDSmartWare/WDQuickView.app

226

227 Safari extensions

228

229 AdBlock

230 - com.betafish.adblockforsafari

231 ClickToPlugin

232 - com.hoyois.safari.clicktoplugin

233 Facebook Cleaner

234 - com.sonstermedia.facebookclean

235

236 Firefox extensions

237

238 Evernote Clearly

239

240 Widgets

241

242 iStat Pro

243

244 iCloud errors

245

246 bird 23

247 cloudd 12

248

249 Restricted files: 256

250

251 Lockfiles: 104

252

253 Global prefs (user)

254

255 AppleAquaColorVariant = 6

256 AppleEnableMenuBarTransparency = 1

257 AppleSpacesSwitchOnActivate = 1

258 NSTableViewDefaultSizeMode = 3

259 QTCompTempProgress = 0

260

261 Accessibility

262

263 Scroll Zoom: On

264

265 Contents of /Library/LaunchAgents/com.flipvideo.FlipShare.AutoRun.plist

266 - mod date: May 14 19:32:37 2010

267 - size (B): 479

268 - checksum: 824467701

269

270 <?xml version="1.0" encoding="UTF-8"?>

271 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

272 <plist version="1.0">

273 <dict>

274 <key>KeepAlive</key>

275 <true/>

276 <key>Label</key>

277 <string>com.flipvideo.FlipShareAutoRun</string>

278 <key>OnDemand</key>

279 <false/>

280 <key>Program</key>

281 <string>/Library/Application Support/Flip Video/FlipShareAutoRun.app/Contents/MacOS/FlipShareAutoRun</string>

282 <key>RunAtLoad</key>

283 <true/>

284 </dict>

285 </plist>

286

287 Contents of /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

288 - mod date: Aug 17 10:16:45 2014

289 - size (B): 104

290 - checksum: 3220584112

291

292 <?xml version="1.0" encoding="UTF-8"?>

293 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

294 <plist version="1.0">

295 <dict>

296 <key>Label</key>

297 <string>com.oracle.java.Java-Updater</string>

298 <key>ProgramArguments</key>

299 <array>

300 <string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater</string>

301 <string>-bgcheck</string>

302 </array>

303 <key>StandardErrorPath</key>

304 <string>/dev/null</string>

305 <key>StandardOutPath</key>

306 <string>/dev/null</string>

307 <key>StartCalendarInterval</key>

308 <dict>

309 <key>Hour</key>

310 <integer>8</integer>

311 <key>Minute</key>

312 <integer>39</integer>

313 <key>Weekday</key>

314 <integer>7</integer>

315 </dict>

316 </dict>

317

318 ...and 1 more line(s)

319

320 Contents of /Library/LaunchAgents/com.razer.DeathAdder.Daemon.plist

321 - mod date: Aug 29 21:20:45 2009

322 - size (B): 502

323 - checksum: 2640280735

324

325 <?xml version="1.0" encoding="UTF-8"?>

326 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

327 <plist version="1.0">

328 <dict>

329 <key>Label</key>

330 <string>com.razer.DeathAdder.Daemon</string>

331 <key>LimitLoadToSessionType</key>

332 <string>Aqua</string>

333 <key>OnDemand</key>

334 <false/>

335 <key>ProgramArguments</key>

336 <array>

337 <string>/Library/PrivilegedHelperTools/RazerDeathAdderDaemon.app/Contents/MacOS /RazerDeathAdderDaemon</string>

338 </array>

339 </dict>

340 </plist>

341

342 Contents of /Library/LaunchAgents/net.culater.SIMBL.Agent.plist

343 - mod date: Nov 1 15:45:12 2011

344 - size (B): 508

345 - checksum: 1107421619

346

347 <?xml version="1.0" encoding="UTF-8"?>

348 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

349 <plist version="1.0">

350 <dict>

351 <key>Label</key>

352 <string>net.culater.SIMBL.Agent</string>

353 <key>Program</key>

354 <string>/Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app/Contents/MacOS/SIMBL Agent</string>

355 <key>RunAtLoad</key>

356 <false/>

357 <key>LimitLoadToSessionType</key>

358 <string>Aqua</string>

359 <key>OnDemand</key>

360 <false/>

361 </dict>

362 </plist>

363

364 Contents of /Library/LaunchDaemons/com.elgato.EyeConnect.plist

365 - mod date: Jan 28 14:52:21 2013

366 - size (B): 609

367 - checksum: 3261767933

368

369 <?xml version="1.0" encoding="UTF-8"?>

370 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

371 <plist version="1.0">

372 <dict>

373 <key>KeepAlive</key>

374 <true/>

375 <key>Label</key>

376 <string>com.elgato.eyeconnectd</string>

377 <key>ProgramArguments</key>

378 <array>

379 <string>/Library/Application Support/EyeConnect/EyeConnect.app/Contents/MacOS/EyeConnect</string>

380 </array>

381 <key>RunAtLoad</key>

382 <true/>

383 <key>StandardErrorPath</key>

384 <string>/Library/Logs/EyeConnect.log</string>

385 <key>StandardOutPath</key>

386 <string>/Library/Logs/EyeConnect.log</string>

387 </dict>

388 </plist>

389

390 Contents of /Library/LaunchDaemons/com.timesoftware.timemachineeditor.backup-auto.plist

391 - mod date: Oct 12 14:39:18 2012

392 - size (B): 491

393 - checksum: 3015460314

394

395 <?xml version="1.0" encoding="UTF-8"?>

396 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

397 <plist version="1.0">

398 <dict>

399 <key>Label</key>

400 <string>com.timesoftware.timemachineeditor.backup-auto</string>

401 <key>ProgramArguments</key>

402 <array>

403 <string>/Library/PrivilegedHelperTools/com.timesoftware.timemachineeditor.helpe r</string>

404 <string>--backup</string>

405 </array>

406 <key>StartInterval</key>

407 <integer>86400</integer>

408 </dict>

409 </plist>

410

411 Contents of /Library/LaunchDaemons/com.timesoftware.timemachineeditor.backupd-auto.plist

412 - mod date: Aug 18 12:22:28 2014

413 - size (B): 918

414 - checksum: 1883231467

415

416 <?xml version="1.0" encoding="UTF-8"?>

417 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

418 <plist version="1.0">

419 <dict>

420 <key>EnableTransactions</key>

421 <true/>

422 <key>KeepAlive</key>

423 <false/>

424 <key>Label</key>

425 <string>com.timesoftware.timemachineeditor.backupd-auto</string>

426 <key>Program</key>

427 <string>/System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd- helper</string>

428 <key>RunAtLoad</key>

429 <false/>

430 <key>StartCalendarInterval</key>

431 <array>

432 <dict>

433 <key>Hour</key>

434 <integer>12</integer>

435 <key>Minute</key>

436 <integer>0</integer>

437 </dict>

438 <dict>

439 <key>Hour</key>

440 <integer>12</integer>

441

442 ...and 14 more line(s)

443

444 Contents of /Library/LaunchDaemons/com.timesoftware.timemachineeditor.helper.plist

445 - mod date: Oct 12 14:39:01 2012

446 - size (B): 513

447 - checksum: 3942753771

448

449 <?xml version="1.0" encoding="UTF-8"?>

450 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

451 <plist version="1.0">

452 <dict>

453 <key>Label</key>

454 <string>com.timesoftware.timemachineeditor.helper</string>

455 <key>MachServices</key>

456 <dict>

457 <key>com.timesoftware.timemachineeditor.helper</key>

458 <true/>

459 </dict>

460 <key>ProgramArguments</key>

461 <array>

462 <string>/Library/PrivilegedHelperTools/com.timesoftware.timemachineeditor.helpe r</string>

463 </array>

464 </dict>

465 </plist>

466

467 Contents of /Library/LaunchDaemons/com.wdc.SmartwareDriveService.plist

468 - mod date: Nov 11 17:01:26 2013

469 - size (B): 454

470 - checksum: 2733252498

471

472 <?xml version="1.0" encoding="UTF-8"?>

473 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

474 <plist version="1.0">

475 <dict>

476 <key>Label</key>

477 <string>com.wdc.SmartwareDriveService</string>

478 <key>Program</key>

479 <string>/Library/Application Support/WD SmartWare Services/SmartwareDriveService</string>

480 <key>RunAtLoad</key>

481 <true/>

482 <key>StandardErrorPath</key>

483 <string>/dev/null</string>

484 </dict>

485 </plist>

486

487 Contents of /Library/LaunchDaemons/com.wdc.WDSmartWareService.plist

488 - mod date: Nov 11 19:12:42 2013

489 - size (B): 672

490 - checksum: 1153517838

491

492 <?xml version="1.0" encoding="UTF-8"?>

493 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

494 <plist version="1.0">

495 <dict>

496 <key>Label</key>

497 <string>com.wdc.WDSmartWareService</string>

498 <!-- <key>Program</key>

499 <string>/Library/Application Support/WD SmartWare Services/SmartwareServerApp.app/Contents/MacOS/SmartwareServiceApp</string> -->

500 <key>ProgramArguments</key>

501 <array>

502 <string>/Library/Application Support/WD SmartWare Services/SmartwareServiceApp.app/Contents/MacOS/SmartwareServiceApp</string>

503 </array>

504 <key>RunAtLoad</key>

505 <true/>

506 <key>StandardErrorPath</key>

507 <string>/dev/null</string>

508 </dict>

509 </plist>

510

511 Contents of Library/LaunchAgents/com.apple.FolderActions.folders.plist

512 - mod date: Jan 27 21:47:19 2015

513 - size (B): 517

514 - checksum: 1189540302

515

516 <?xml version="1.0" encoding="UTF-8"?>

517 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

518 <plist version="1.0">

519 <dict>

520 <key>Label</key>

521 <string>com.apple.FolderActions.folders</string>

522 <key>Program</key>

523 <string>/usr/bin/osascript</string>

524 <key>ProgramArguments</key>

525 <array>

526 <string>osascript</string>

527 <string>-e</string>

528 <string>tell application "Folder Actions Dispatcher" to tick</string>

529 </array>

530 <key>WatchPaths</key>

531 <array/>

532 </dict>

533 </plist>

534

535 Contents of Library/LaunchAgents/com.micromat.SMSDaemon.plist

536 - mod date: Jan 15 12:57:47 2009

537 - size (B): 443

538 - checksum: 70539210

539

540 <?xml version="1.0" encoding="UTF-8"?>

541 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

542 <plist version="1.0">

543 <dict>

544 <key>KeepAlive</key>

545 <true/>

546 <key>Label</key>

547 <string>com.micromat.SMSDaemon</string>

548 <key>ProgramArguments</key>

549 <array>

550 <string>/Users/USER/Library/Application Support/Syphone/SMSDaemon</string>

551 </array>

552 <key>RunAtLoad</key>

553 <true/>

554 </dict>

555 </plist>

556

557 Contents of Library/LaunchAgents/com.spotify.webhelper.plist

558 - mod date: Feb 14 18:53:04 2015

559 - size (B): 560

560 - checksum: 3007284307

561

562 <?xml version="1.0" encoding="UTF-8"?>

563 <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

564 <plist version="1.0">

565 <dict>

566 <key>Label</key>

567 <string>com.spotify.webhelper</string>

568 <key>KeepAlive</key>

569 <dict>

570 <key>NetworkState</key>

571 <true/>

572 </dict>

573 <key>RunAtLoad</key>

574 <true/>

575 <key>Program</key>

576 <string>/Users/USER/Library/Application Support/Spotify/SpotifyWebHelper</string>

577 <key>SpotifyPath</key>

578 <string>/Users/USER/Applications/Spotify.app</string></dict>

579 </plist>

580

581 Contents of Library/LaunchAgents/com.valvesoftware.steamclean.plist

582 - mod date: Oct 19 08:12:48 2013

583 - size (B): 785

584 - checksum: 348809829

585

586 <?xml version="1.0" encoding="UTF-8"?>

587 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

588 <plist version="1.0">

589 <dict>

590 <key>Label</key>

591 <string>com.valvesoftware.steamclean</string>

592 <key>Program</key>

593 <string>/Users/USER/Library/Application Support/Steam/SteamApps/steamclean</string>

594 <key>ProgramArguments</key>

595 <array>

596 <string>/Users/USER/Library/Application Support/Steam/SteamApps/steamclean</string>

597 <string>Public</string>

598 </array>

599 <key>RunAtLoad</key>

600 <true/>

601 <key>SteamContentPaths</key>

602 <array>

603 <string>/Users/USER/Library/Application Support/Steam/SteamApps</string>

604 </array>

605 <key>WatchPaths</key>

606 <array>

607 <string>/Applications/Steam.app</string>

608 </array>

609 </dict>

610 </plist>

611

612 Contents of Library/LaunchAgents/com.zeobit.MacKeeper.Helper

613 - mod date: Dec 25 13:43:07 2010

614 - size (B): 541

615 - checksum: 1553362110

616

617 <?xml version="1.0" encoding="UTF-8"?>

618 <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

619 <plist version="1.0">

620 <dict>

621 <key>Disabled</key>

622 <false/>

623 <key>EnvironmentVariables</key>

624 <dict>

625 <key>ZBTimeStamp</key>

626 <string>20101215160343</string>

627 </dict>

628 <key>Label</key>

629 <string>com.zeobit.MacKeeper.Helper</string>

630 <key>OnDemand</key>

631 <false/>

632 <key>Program</key>

633 <string>/Applications/MacKeeper.app/Contents/Resources/Helper.app/Contents/MacO S/Helper</string>

634 </dict>

635 </plist>

636

637 Bad plists

638

639 Library/Preferences/com.apple.iphotomosaic.plist

640

641 Extensions

642

643 /Library/Extensions/LogitechHIDDevices.kext

644 - com.Logitech.Control Center.HID Driver

645 /Library/Extensions/LogitechUnifying.kext

646 - com.Logitech.Unifying.HID Driver

647 /System/Library/Extensions/EyeTVAfaTechHidBlock.kext

648 - com.elgato.driver.DontMatchAfaTech

649 /System/Library/Extensions/EyeTVCinergy450AudioBlock.kext

650 - com.elgato.driver.DontMatchCinergy450

651 /System/Library/Extensions/EyeTVCinergyXSAudioBlock.kext

652 - com.elgato.driver.DontMatchCinergyXS

653 /System/Library/Extensions/EyeTVEmpiaAudioBlock.kext

654 - com.elgato.driver.DontMatchEmpia

655 /System/Library/Extensions/EyeTVVoyagerAudioBlock.kext

656 - com.elgato.driver.DontMatchVoyager

657 /System/Library/Extensions/JMicronATA.kext

658 - com.jmicron.JMicronATA

659 /System/Library/Extensions/LogitechUnifying.kext

660 - com.Logitech.Unifying.HID Driver

661 /System/Library/Extensions/MacOSXCameraDriver.kext

662 - com.flipvideo.IOUSBCameraMassStorage

663 /System/Library/Extensions/RazerDeathAdderDriver.kext

664 - com.razer.driver.RazerDeathAdderDriver

665 /System/Library/Extensions/WD1394HPDriver.kext

666 - com.wdc.driver.1394HP

667 /System/Library/Extensions/WDUSBHPDriver.kext

668 - com.wdc.driver.USBHP

669

670 Frameworks

671

672 /Library/Frameworks/HPDeviceModel.framework

673 - com.hp.dmf

674 /Library/Frameworks/HPDeviceModel.framework/Frameworks/ClientUI.framework

675 - com.hp.dmf.ClientUI

676 /Library/Frameworks/HPDeviceModel.framework/Frameworks/Configure.framework

677 - com.hp.dmf.Configure

678 /Library/Frameworks/HPDeviceModel.framework/Frameworks/Core.framework

679 - com.hp.dmf.Core

680 /Library/Frameworks/HPDeviceModel.framework/Frameworks/DataStore.framework

681 - com.hp.dmf.DataStore

682 /Library/Frameworks/HPDeviceModel.framework/Frameworks/DeviceID.framework

683 - com.hp.dmf.DeviceID

684 /Library/Frameworks/HPDeviceModel.framework/Frameworks/HDT.framework

685 - com.hp.dmf.HDT

686 /Library/Frameworks/HPDeviceModel.framework/Frameworks/PML.framework

687 - com.hp.dmf.PML

688 /Library/Frameworks/HPDeviceModel.framework/Frameworks/Status.framework

689 - com.hp.dmf.Status

690 /Library/Frameworks/HPDeviceModel.framework/Frameworks/XMLServices.framework

691 - com.hp.dmf.XMLServices

692 /Library/Frameworks/HPPml.framework

693 - com.hp.hpio.HPPmlFramework

694 /Library/Frameworks/HPServicesInterface.framework

695 - com.hp.hpio.HPServicesInterfaceFramework

696 /Library/Frameworks/HPSmartPrint.framework

697 - com.hp.print.HPSmartPrint

698 /Library/Frameworks/HPSmartX.framework

699 - com.hp.hpio.SmartX

700 /Library/Frameworks/TSLicense.framework

701 - net.telestream.license

702

703 PrefPane

704

705 /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.pref Pane

706 - com.oracle.java.JavaControlPanel

707 /Library/PreferencePanes/Flash Player.prefPane

708 - com.adobe.flashplayerpreferences

709 /Library/PreferencePanes/Flip4Mac WMV.prefPane

710 - net.telestream.wmv.prefpane

711 /Library/PreferencePanes/Logitech Control Center.prefPane

712 - com.Logitech.Control Center.Preference Pane

713 /Users/USER/Library/PreferencePanes/BrowserPlusPrefs.prefPane

714 - com.yahoo.browserplus.prefpane

715

716 Bad kernel extensions

717

718 /System/Library/Extensions/BJUSBLoad.kext

719 /System/Library/Extensions/MacOSXCameraDriver.kext

720 /System/Library/Extensions/WD1394HPDriver.kext

721 /System/Library/Extensions/WDUSBHPDriver.kext

722

723 Installations

724

725 Adobe Flash Player: 2/4/15, 8:16 PM

726 Google Voice and Video: 1/31/15, 6:03 AM

727 Google Voice and Video: 1/29/15, 9:20 AM

728 Google Voice and Video: 1/28/15, 9:45 PM

729 Google Voice and Video: 1/28/15, 10:29 AM

730

731 Elapsed time (sec): 814

Reply

Answer 5

Linc Davis

Level 10

209,739 points

Sep 9, 2015 2:58 PM in response to estolinski

A

The graphics processor is failing and would have to be replaced if you want to keep using the machine. Apple won't service that model because it's too old. An independent shop might be willing, but the part may no longer be available and the repair would probably not be cost-effective.

The test results show other issues. I suggest you defer the remaining steps until after the hardware issue has been dealt with. The steps below will not solve your problem.

B

"MacKeeper" is a scam with only one useful feature: it deletes itself.

First, back up all data.

Note: These instructions apply to the version of the product that I downloaded and tested in early 2012. I can't be sure that they apply to other versions.

If you have incompletely removed MacKeeper—for example, by dragging the application to the Trash and immediately emptying—then you'll have to reinstall it and start over.

IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. In my tests, I didn't try to verify what this feature really does. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise.

In the Finder, select

Go ▹ Applications

from the menu bar, or press the key combination shift-command-A. The "MacKeeper" application is in the folder that opens. Quit it if it's running, then drag it to the Trash. You'll be prompted for your login password. Click the Uninstall MacKeeper button in the dialog that appears. All the other functional components of the software will be deleted. Restart the computer and empty the Trash.

☞ Quit MacKeeper before dragging it to the Trash.

☞ Let MacKeeper delete its other components before you empty the Trash.

☞ Don't try to drag MacKeeper from the Dock or the Launchpad to the Trash.

☞ Don't try to remove MacKeeper while running in safe mode.

C

Uninstall "SIMBL" or "EasySIMBL" as follows. Back up all data before making any changes.

Triple-click anywhere in the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:

/Library

In the Finder, select

Go ▹ Go to Folder...

from the menu bar, paste into the box that opens by pressing command-V, then press return. A folder will open. From that folder, delete the items listed below (some may be absent.) You may be prompted for your administrator login password.

Application Support/SIMBL

InputManagers/SIMBL

LaunchAgents/net.culater.SIMBL.Agent.plist

LaunchAgents/net.infinite-labs.SIMBLEnablerForSandboxedApps.plist

ScriptingAdditions/EasySIMBL.osax

ScriptingAdditions/SIMBL.osax

Log out and log back in. There may also be an item named "EasySIMBL" in the Applications folder. Delete it, if so.

Make sure you never reinstall any variant of SIMBL. It’s likely to come bundled with another third-party system modfication that depends on it. If you want trouble-free computing, avoid software that makes miraculous changes to other software, especially built-in applications. The only real exception to that rule is Safari extensions, which are mostly safe, and are easy to get rid of when they don’t work. SIMBL and its dependents are not Safari extensions.

Reply

Answer 6

Kappy

Level 10

362,007 points

Sep 9, 2015 3:08 PM in response to estolinski

Please make an appointment at the Apple Retail Store - Genius Bar and take it in for service. If you are not in the USA or cannot set up an appointment this way, then contact your local Apple Store directly.

Reply