Hi everyone!
So, I still have the good, old Windows Vista and I can't update my iTunes anymore because of my too old software. So what can I do when I just updated all my devices to iOS9 but they are no more compatible with my iTunes anymore because iOS9 REQUIERS the newest iTunes 12.2?😕
I'm not gonna buy new software because someone forgot about people who doesn't change their
Windows-software every year.ðŸ˜
Greetings,
kinias121297
iPhone 5s, iOS 9, Windows VIsta
Folks, all may not be lost here!
I actually called Apple Support yesterday, and worked my way up to their chain to an iOS 9 product specialist. When I explained my situation, he fully agreed that this was a serious issue, and that he would talk to the developers on both the iOS 9 and iTunes sides, although he said he couldn't guarantee me anything.
He called me back about 6pm last night, and said that the iTunes team had released a 12.1.3 version of iTunes that was both iOS 9 and Vista compatible, and that he would be emailing me the download links. When I got the email, and followed the links, it took me to a page to download iTunes, but the text on the page said it was for version 12.1.2, posted April 2015. Since that would be older than the 12.1.27 version I already have installed, I emailed the support rep back, asking if this was truly the right links, or if the text on the page just hadn't been updated, as I didn't want to accidentally make things worse by installing a back-leveled version.
After I sent him that email last night, it occurred to me that if they really HAD created a new version of iTunes to fix this, that maybe it would be automatically found by the Apple Software Updater now. So I started Apple Software Updater, and sure enough, it now found iTunes version 12.1.3 as available! I let it download and install, and viola! iTunes would again sync correctly with my Vista desktop!
I don't want to provide the links here that the support rep gave, since I'm still not sure he sent me the right links....but I'd suggest that everyone having this issue do what I did, and go run the Apple Software Updater, to see if it also finds a new iTunes version 12.1.3 to install on your Vista (or maybe even XP!) machines!
Same here! Now I have an iPhone 5 upgraded to iOS 9, but I'm unable to do a restore of my backup, so I lost everything! I can't upgrade to iTunes 12.3 and I can't downgrade my iPhone. Guess I'm stuck? Please Apple, fix this a.s.a.p.!!
...Maybe it is time to to think about switching to Mac Hardware, as opposed to Windows based PC?
Just a thought......as you seem to be so extremely unhappy with Win OS right now! I understand it wont help you for now, but surely a better option for the future on the long run; that is if you like or can adjust to Mac, that is in fact a lot easier than most people think :-)Cant help you with your Win issues unfortunately, as I only work on Mac when running such updates...
Good luck!
Yes, there was a confusion with iTunes latest update version, its access and download link all together!
Not sure why the download was made available to the public so late, but this did not help as the previous versions would normally not work well with IOS9 and tits update on the phones.
Not sure for Windows, but the latest iTunes Mac version is now available from yesterday sometime on the App Store as an update; hopefully Windows PC have now the same as well?
I understand how you feel about Apple; however if you look at it overall, it is still pretty good if compared to Microsoft, with less much less issues.
Having said that....I remember the Apple days when almost nothing of a sort would happen; this is many years ago when I switch from Windows to Apple....and working with Apple then was a true blessing.
I guess Apple is trying so hard to do more and more; they are in a way stuck in that "Rat race" where it is becoming more and more difficult to remain "faultless", as the public wants more and more, and every devices that comes out must also do more and more!
With increased functionalities and performances....comes increased bugs and troubles at times; a bit like a formula one to tweak over and over! Maybe, it is also our fault, as we keep on wanting and demanding more, and Apple (like others), just cannot be the one they used to be in the good old days.
Happy computing to you; nonetheless 🙂
Update:
I downloaded iTunes using turingtest2's link and it failed to install the first time. I just tried again and it completed successfully. My iPhone was recognized and overnight it was restoring, but when I looked at it this morning it failed due to lack of space on my laptop. So, i cleaned some stuff out and now it has been restoring for 3 hours.. I'm very confident this will work. Thanks for all the help guys! Community +1 🙂
I just had to login here and thank you, Kytos, for the link to the Itunes update! I updated my iPhone 4s to 9.0 via WiFi and having a Vista PC found that I couldn't sync any longer. I was thinking of getting a new PC but thanks to this thread I don't have to! So many thanks!
Hi,
I have installed the new iTunes for Vista, because I had a similar problem. My iPhone 5S (after updating to iOS 9) showed up in iTunes, but when I clicked the small iPhone-icon in the top left part of iTunes, Tunes freezes. Unfortunately, updating iTunes does not change this. I seperately installed the mobile drivers, too. No success.
Any ideas?
I just ordered a new iPhone 6S and I am very afraid that I cannot get it to work or get the backup from my 5S to my new 6S, when it arrives.
Tim
No. If you follow the advice you're only going to uninstall and/or delete the iTunes application and its supporting files. The library, media and preference files are left alone. You should however backup your iTunes library and any other data that matters to you as a matter of course.
tt2
Same issue here...
Same problem... i hate windows 7 and the newest w10 more...
I have exactly the same problem now after updating my iphone 6plus to iOS9.
After installing the new version, the Apple Mobile Device driver failed to install.
Well, iTunes still says "This version of iTunes (12.2.27) is the current version" but manually downloading & installing 12.1.3 via that link solves it. 10/10 for the forum, 1/10 for Apple.
Little update - My phone isn't actually syncing... it is visible through iTunes though 😟
The link I posted above somehow does not yield the entire thread: iTunes 12 incompatible with Windows Vista Data Execution Prevention
iOS9 + Windows Vista
