Level 2

188 points

"Remove from Recents" missing from iOS 9 mail

H there,

If I enter an email address which is not in my address book into mail and wish once used to delete it , in iOS 8 i clicked the ℹ icon to the right of the list of emails which popped up as the partly typed the email address. Then selected "Remove from Recents' which was at the bottom of the list in red.

In iOS 9 its gone !

Anyone any ideas please how I now delete unwanted email addresses once used which are not saved to the address book.

A big thanks to anyone who posts the answer.

David

iPad Air 2 Wi-Fi, iOS 9

Posted on Sep 16, 2015 12:48 PM

73 replies

Sep 25, 2015 8:38 AM in response to David Bedford

my son works for a Apple Store and he said if enough people complain to Apple then there is a possibility it will be reinstated. It has happened in the past.

Sep 25, 2015 8:38 AM in response to David Bedford

That is a good point...but a better question might be, what prompted them to remove the feature?

Sep 25, 2015 8:39 AM in response to Fur Fish and Feathers

From Apple:

"I just wanted to let you know that the engineers responded to our FYI escalation report. They advised that they have received several reports of the same behavior and are currently investigating the situation. If, and when, I hear more I will keep you appraised of the situation."

Sep 25, 2015 8:52 AM in response to Fur Fish and Feathers

what I have read from another site was that it was an unpopular feature. That is complete bull. I used that feature a lot and from these feeds, so have others.

Sep 25, 2015 9:01 AM in response to PeterRobertK

I cry BS on that one too. This thread alone has been read over 2K times in 9 days. If anything it was an under-utilized feature. Implemented better, it'd be exceedingly popular.

Sep 26, 2015 2:21 AM in response to David Bedford

I cant see how to remove them on iCloud on my laptop. They're not stored under contacts so where do I find them to delete?

Sep 26, 2015 2:25 AM in response to coveman

How do I remove them in iCloud, they don't show up in contacts?

David Bedford Author

Level 2

188 points

Sep 26, 2015 10:03 AM in response to Tractorgirl

In iCloud in your browser composs an email and start typing the addressee email address, a list of possible emails will appear with the delete icons ➖ to the right. Clicking on that should do.

Sep 29, 2015 2:15 AM in response to David Bedford

Well , do you know what , I never knew you could read or send email via iCloud browser . Thank you , that seems to have worked beautifully .

zip10010

Level 1

0 points

Sep 29, 2015 8:16 AM in response to Tractorgirl

Hi all,

I encountered the same issue as previously described by the original poster.

I have a Yahoo email account on my iphone with iOS 9.

I have found another workaround, which is satisfying for my needs:

1) Go to Contacts

2) All your recent contacts appear. Click on "Groups".

3) My settings displayed 2 groups "All iCloud" and "Yahoo". I unchecked Yahoo.

4) Click on done. Only my true contacts/friends appear in the Contacts.

Hope this helps.

David Bedford Author

Level 2

188 points

Sep 29, 2015 9:47 AM in response to zip10010

Hi zip10010, thank you,

Sorry to say for me that has no impact on old email addresses used but not added to my contacts showing up when I start typing the email address into an iCloud email on my iDevices.

Sep 29, 2015 1:02 PM in response to David Bedford

This is the first time I have had to deal with this problem but there is a workaround. Workarounds do reputable companies no favours as does ignoring the problem, particularly since the solution was previously in place.

This is the workaround...

Use the blue "i"

Then

Add to existing contact

Edit the existing contact and remove

Not elegant nor to the normal high standard but it did work

Regards

Jimmy

David Bedford Author

Level 2

188 points

Sep 29, 2015 1:13 PM in response to jimmyfrominverness

HI Jimmy,

I'm sure I've what you suggested, blue (i) added contact, then edit delete, restarted mail and contact apps.

But still the email address is there when I start typing !

Sep 29, 2015 2:00 PM in response to jimmyfrominverness

David Bedford has posted in the Using iPad community.

"Remove from Recents" missing from iOS 9 mail

HI Jimmy,

I'm sure I've what you suggested, blue ℹ added contact, then edit delete, restarted mail and contact apps.

But still the email address is there when I start typing !

In reply I think the important detail is: Add to existing contact

For me that seemed to have the effect of removing it then the deletion from the "existing contact" you have just added it to is just good housekeeping.

I hope this helps.

PS I got an email but still no sign of your post on the forum.

Regards

Jimmy

David Bedford Author

Level 2

188 points

Sep 29, 2015 2:14 PM in response to jimmyfrominverness

HI Jimmy,

This is what I have just tried which i think your suggesting but I can't get it to work.

I Have set up two test emails, neither in my contacts. The first one I created as a new contact, quit app , then I merged the second one to it! quit app. I then deleted the email details from the test contact. Quit app.deleted second email address from the test contact. but emails addresses remain in mail, deleted test contact, still in mail.

thanks again, but I'll stick with deleting them using my iPhone 4 And iOS 7, I can get that to work. 🙂

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"Remove from Recents" missing from iOS 9 mail