I'm not saying that anyone's specific problem isn't something Apple can/should fix, and everyone has a right to software that works, but for Apple to get to all of the edge cases that can potentially crash an app among millions of users can take a while.
Crashing is a symptom. A symptom can be caused by a large number of problems. As we just found out with 9.0.2 and Podcasts, what solves the problem for most people doesn't solve it for everyone - that means that the problems are different. 10,000 people might all suffer from the exact same problem, and a 10,001st person may have a completely different conflict with the specific environment on their device. But that 10,001st person will firmly believe that their problem is THE problem, because 10,000 other people have the same symptom.
I started my career in tech as a phone support guy for a large software company, and unfortunately, this is life with new software. It looks like they rebuilt the Podcasts app from the ground up for iOS 9, meaning yes, there will be issues. (Try telling someone they need to reinstall their entire desktop OS - something we had to do a lot in the "olden days." I thanked God for OS X.)
In the end, it doesn't matter whose "fault" it is, the choices are troubleshoot it or work around it.