iTunes 12.3 installation error on Windows 10

Thanks to vanbess and YJ05. Worked like a charm and saved my day! Clicked on the Helpful star but it didn't seem to do anything.

Thank you Turngtest2 this fix worked like a dream and your step by step was concise and easy to follow for a dumkoppf like me!

Many thanks.

Running Windows 10 which I love by the way!

I believe I followed all the instructions correctly and still get an error. Here's what I have going on:

Itunes 12.2.2.25 on Windows 10 laptop

Downloaded current iTunes install package and ran it. Said it could not find the itunes6464.msi file so I followed the above instructions to remove the itunes6464.msi key. Attempted to install and still received the following error: "The older version of iTunes cannot be removed. Contact your technical support group."

I then tried to uninstall iTunes and it does not want to uninstall. Here is the message "The configuration data for this product is corrupt. Contact your support personnel."

So I have no way to upgrade, no easy way to uninstall. I tried Revo Uninstaller and it doesn't even show iTunes as an option to uninstall,

I am at a loss for what to do. Can I manually clean iTunes from the computer? I have backed up the .itl and other files so I don't lose information on playlists and the music files. I assume I would need to uninstall all other apple products like bonjour, ASU, mobile etc. That isn't difficult. Then I would need to delete the iTunes folder where the executable is. It's the registry that is a bit confusing since I don't know what keys to remove without causing a crash of my system.

I don't have a download page, but this link should be for a Windows 10 version of the program installer and uninstaller fix-it, it may clean up for you: http://go.microsoft.com/?linkid=9779673

tt2

That did it. Thank you for the assistance.

I actually used what you provided to uninstall iTunes. The MS Fixit never finished after a very long time and then something strange happened, the computer shut down with no warning. That was initially a "oh #$%" moment but after a normal startup I was able to install the iTunes 12.3.0.44. Problem solved.

Glad to hear you got there in the end. 🙂

tt2

Where do I find the WinLogoKey+R?

I have removed all elements of iTunes (as per lots of advice) but am still unable to reinstall iTunes 12.3. I have Windows 10. Have spent 2 days trying to fix this and it's very frustrating! Grateful for any clear and simple instructions.

The Windows Logo Key is the one between CTRL & ALT on a standard PC keyboard. Hold it down and tap the R key.

tt2

I resolve this opening Apple Software Updates, and choosing iTunes in additional software section.
I wait for the download and in god's name, finnaly could have iTunes in my windows 10 PC.

Thanks... 🙂

That worked for me too. Deleted the entry and install did not bomb. Thanks for the tip!

This worked. On a black Friday, I finally work this out. Thank you so much!

zhongsu

You're welcome. 🙂

tt2

I didn't realize that I had this program on my pc. Thanks for sharing being that it by far is easiest suggestion of any that I've read on this thread.

I have a issue as well....Im new to WIndows 10 so I dont know whow to work it....but mine says that an older version of Itunes can not be uninstalled....it doesnt show up on my desktop...in any files...but is listed on my uninstall window and in the file listing....I cant update or remove or repair or anything....Im stuck....any help is great...thanks...