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iOS 9 update mail shows as unread? All 43000!

I did the update to iOS 9 on my 6, and now my email icon shows 43,000+ as if they're al unread. The usual "mark as unread" isn't working.

ANyone

Posted on Sep 16, 2015 9:14 PM

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Posted on Sep 22, 2015 4:25 AM

I had the same problem, 45000 plus emails,


it seems to be an issue with POP accounts,


if you go to your mail settings and turn off the account you suspect then go and look. I have 4 on my phone, I turned off the pop account and 45,000 went instantly down to 66 which is the number synced with my MS exchange account as my other 2 accounts have no unread.


perfect!


I turned the pop account back on and all 45000 came back on the badge.


so I then deleted the POP account and re installed and it seemed to work for me


good luck!

66 replies

Sep 25, 2015 8:08 AM in response to Carolina12346

iPad Air 2

This show's my ignorance!

The number of unread emails - nearly 7,000 - shows alongside "All Inboxes" but does not appear under either my iCloud account or Btinternet account thereby giving me no idea where the phantom emails are hiding and I am not clever enough - or brave enough - to delete either account!

At the moment under Mailboxes;-

All inboxes 6925

iCloud - 1

Btinternet - 4

VIP -

Under Accounts

iCloud - 1

Btinternet - 4

Total of 5 emails still to read

no problems there - just read these and now the number alongside All inboxes reads 6920

so where are the little buggers hiding??

I think I am going to wait for a fix!!!

Sep 27, 2015 10:28 AM in response to candyd

I was able to figure out which e-mail account was the offending one by going into settings -- mail, contacts, calendars -- then clicking on each account, and temporarily disabling them. Once you've found the problem child, delete them. Go on to the web browser for the e-mail, "mark all as read", and then re-add your account to your iphone. When it sync's again, it should get no unread messages (because you just made every message in the account read).


Hope this helps! I went from 5,055 unread e-mails to a nice clean mail icon in about 2 minutes.

Sep 29, 2015 7:02 AM in response to candyd

Hi all,


None of the above suggestions helped me with tackling this problem. The problem account was my POP work account and not the Gmail account I had set up on my phone. I simply had the IT admin move all my messages from the inbox into the archive. The moment I refreshed the inboxes on my phone, all 43,000 emails were gone.


Hope this helps.

Sep 30, 2015 6:48 PM in response to HarryGarcha

Thank you this helped me. For me it was a GoDaddy email account that was causing the problem. I logged into my GoDaddy account, clicked "Manage" for my email account. Hovering over the email account I needed to edit displays a box and in that box I chose "Email Set-Up" (I think, it definitely was in the bottom left corner of the box and had a gear and wrench icon next to it.) The page that comes up has an option to the right middle that offer to set-up email for your mobile device, I chose Apple or iOS. The next window tells you to open Safari on your phone and type in a URL. I did this (without deleting the original account mind you) and a Settings screen to add the email account appeared on my phone. I followed the prompts, adding my password, clicking Done and presto! Unread email badge gone!!! I opened Mail and there was only 1 GoDaddy email account fwewww <-- was worried I would have to deal with two. Not sure what the issue was but it seems it can be solved by re-syncing from your email provider's side, in my case GoDaddy. If your email provider offers a similar automated feature try this.

Oct 1, 2015 9:51 AM in response to Dirtyish

Your second suggestion worked for me!

Hallelujah!!!

The only thing missing is the "All inboxes" at the top of the mailbox screen

but also missing are the near 7,000 emails so many thanks indeed.

I still want to get rid of the little buggers but that may have to wait until I get to an Apple store.


Having just downloaded iOS 9.0.2 let me tell you IT DID NOT CORRECT the unread mail problem

Come on Apple, WAKE UP

iOS 9 update mail shows as unread? All 43000!

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