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Level 1

1 points

Ios 9 cant enable mobile data for application(s)?

I was traveling while upgrading my device, and most seem to work as expected so far.

Since I'm careful with roaming charges, I disabled most of the apps from the mobile data setting page before I left, so I could read mail abroad without using alot of data in the background.

After upgrading to IOS 9, I can't seem to enable mobile data for any new apps.

The ones that were already enabled, is fine.. they can be disabled and then enabled again, but for example spotify refuses to use mobile data after the update,

I've restarted, soft reset, and every time the mobile data checkbutton is back to off if I go out of settings and in again (and it doesn't work).

Anyone else have this problem?

iPhone 6 Plus, iOS 9, IOS 9, mobile data settings

Posted on Sep 17, 2015 2:27 AM

Best reply

JonnyLeeds72

Level 1

9 points

Posted on Sep 17, 2015 3:29 AM

I'm having exactly the same issue. Any apps that were switched off for mobile data use before the IOS 9 update will not now switch back on. I've reset network settings to no avail. Deleting the apps and reinstalling them doesn't seem to work either. I thought about using one of my recent backups to iCloud but oddly since the IOS update I no longer have any phone backups despite me previously backing up pretty regularly!

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264 replies

Leo JIA

Level 1

0 points

Sep 24, 2015 4:13 AM in response to ElOllos

Apple!!! We are waiting!!!!!!!!!!!!!!!!!!!!

Leo JIA

Level 1

0 points

Sep 24, 2015 4:16 AM in response to ElOllos

Apple!!! We are waiting!!!!!!!!!!!!!!!!!!!!

itsbobo

Level 1

0 points

Sep 24, 2015 5:31 AM in response to ElOllos

I just updated my iPhone to the 9.0.1 as they said it was a fix for the mobile data problem... yeah still having this problem >_< May have to switch off/on my iPhone but wow you'd think an update for an update worked?!

Sep 24, 2015 6:19 AM in response to itsbobo

Like the rest I downloaded and installed ios 9.0.1 just and the same issue is occurring. Sort it out!!!!

Sep 24, 2015 6:36 AM in response to martin37

I agree, truly disappointing! The update pointed out three bug fixes (none of them related to the problem), and said there were other ones (not mentioned). I suppose there was no fix on this update that actually sorted out the current problem.

Sadly, it seems Apple assumes everybody can downgrade, and then re-upgrade. Apple's lack of accountability tells a lot on how much they actually care about the business.

Fortunately, my most used apps I've always kept with the toggle function set to on, so I can only sympathize with all regarding how frustrating it is to be wanting to make use of your device to its fullest, and not being able to accomplish such thing.

What a bummer this recent update to iOS 9 has been!

Sep 24, 2015 7:08 AM in response to Hayno1990

I DID A COMPLETE ERASE FROM FIND MY IPHONE AND SET UP AS A NEW IPHONE AND IT FIXED THE PROBLEM. LOST SOME APP DATA BUT IT IS WORKING NOW.

Sep 24, 2015 7:59 AM in response to coachhomer

I have been following the thread and conversations, talked to Apple support lastnight, wiped/earased my iPhone 6 and restored and it did not fix the problem. BUT the wierdo thing is now I can access the internet with all my apps even though the data is turned off and I am not on WiFi, so how the **** does that work, can anyone explain??/

Sep 24, 2015 9:19 AM in response to Fleegman

wot r u on about fleegman????????????? i dont now y ppl com here wit long instrukshens i just want my phone 2 work de ones u give r WAYYYY 2 hard

cant u just giv me easy way 2 do it?!?!?!?!

tjwolf

Level 1

70 points

Sep 24, 2015 10:04 AM in response to jspence444

My daughter just installed 9.01 - and she has this problem :-(

Jassm

Level 1

0 points

Sep 24, 2015 10:10 AM in response to ElOllos

I Have the same problem in Romania .. It s a very dissapointing situation .. Did anyone find a fix exept downgrating?!

iman1809

Level 1

0 points

Sep 24, 2015 10:15 AM in response to ElOllos

iPhone 5s -

I had the same issue, Whilst travelling (turning off half the Apps for data)

I've updated from IOS9 to IOS 9.1 which still has the same issue.

Debating if to downgrade to ISO 8 or Try and restore from a backup which had all Apps turned on beforehand.

I've tried deleting the App & re-installing but the same issue occurs.

Next steps I will try:

- Restore from previous back-up (with all app data selected /

- Wipe the device & try from scratch

- Restore from back-up

Last resort:

Revert back to IOS 8

If anyone has any suggestions please let me know!!

Jassm

Level 1

0 points

Sep 24, 2015 10:18 AM in response to ElOllos

DId anyone else tried to set their iphone as a new phone ?! See if it work!?!

Sep 24, 2015 10:27 AM in response to iman1809

My issue is similar but I actually have mobile data turned on for all apps and there are a few that are not loading (NFL Fantasy Football). Also, odd enough is that there are some web pages I can't load as well.