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Help! iOS 9 - No Service on iPhone 5

Just installed iOS 9 - and after that lost connection with my cellular network - "NO SERVICE". I tried everything, restored the entire phone - NOTHING! I can't use my phone anymore.


Please help!

iPhone 5, iOS 9, null

Posted on Sep 17, 2015 3:58 AM

Reply
100 replies

Sep 25, 2015 10:04 AM in response to Barakabumburu

I Had the no service issue as well starting in the morning didn't have problems with the iOS 9 for awhile till yesterday morning I lost service in and out and no service icone would show up I did the iOS 9.0.1. Update and still didn't help. I to searched for hours on how to fix this . To switched the phone off , airplane mode, and even went into settings -general-rest- network rest and let that take place ( it erases your wifi passwords if you do so and resets all network connections) still nothing worked . I went to apples site and they emails me a dionogstic link and I ran that and it sent to them when done , not sure if that helped etheir . About 6 hours later my phone regained service and hasn't acted up sense . So not sure if it just takes time for the update to work or resetting my network helped but hopefully everything works out for others having problems .

Sep 25, 2015 1:28 PM in response to lhauberg

Apparently, installing iOS 9.0.1 upgrade helped some people to resolve their "no service" issue, but not others. I still get no service with T-Mobile on my upgraded iPad 4. I went to AT&T tried their simcard, but it did not hep. As I mentioned earlier, downgrading to ios 8.4.1 does not help either. Everything was working before I upgraded my iPad 4 to ios 9.0. There is now another thread on this forum that states that ios 9.0.1 still does not resolve the "no service" issue.

iOS 9.0.1 still doesn't fix service problem

Sep 25, 2015 2:11 PM in response to mishatomsk

I have experienced exactly the same. Tried 8.4.1, 9.0 and 9.0.1. Same issue with "No service" and "Searching..". Restoring is a hellish experience now, where I have to try a couple of hundred times before getting past the countless "unknown" error codes like -1, 50 et.c.


I have also bought a new sim card, to no use.


At the moment I believe that my only option is to demand a new iPhone 5S from my Apple store.

Sep 26, 2015 2:43 PM in response to Barakabumburu

I was having this problem too, even after installing 9.01. I compared all the settings on my phone with another phone that upgraded fine (same model, iphone 5 first generation). In my settings, I had a "Profile" menu with outdated t-mobile certificates. I tried installing the new app from the App store, still didn't work. I deleted the Profile, restarted the phone, and it's working like a charm. Hopefully this fix will work for other people having the problem. Good luck!

Sep 27, 2015 4:32 AM in response to Barakabumburu

Same issue here (iphone 5s). It's weird as it started only a few days after upgrading to 9.0.1, but since then nothing has seemed to help, at least not permanently, after restoring the phone it regains service for about half an hour but then it starts searching/no service again. I don't think it screws up anything in the hardware actually, otherwise you wouldn't get the service back temporarily after backup/restore. It seems to be more like a strange bug, which hopefully gets fixed very soon.

Help! iOS 9 - No Service on iPhone 5

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