After ios9 update my emails with attachments won't open and say "message not yet downloaded from server". They were there previously. How do I get them back?

I second this sentiment. It is somewhat cluttered, but AltaMail has retained all my attachments after deleting from server, for that alone it is worth the effort. I have very little faith that Apple will resolve this POP3 email issue anytime soon.

With the launch of the iPad Pro being imminent I suspect apple will want to get this POP bug sorted out beforehand.

The iPad Pro will be their premium (iPad) device and they most certainly will not want "pro" users to be losing their emails left, right and centre.

Personally, I feel that apple will lose customers to their competitors over this issue and quite rightly so.

How can they make such a huge blunder in that not only does their software update effectively delete users' emails but it is not even resolved in the following update OR even the update after that?

Sorry, but Apple is and has been a company that makes outstanding hardware and frequently absolutely third rate software. Have you ever used iTunes? Do you know anybody who likes it? Buggy, unintuitive, crash prone, memory hogging, disk hogging, primitive help screen, etc. As long as the hardware is good and sells, they don't seem to care. A third party will find a work-around.

Now if the quality of the hardware ever declines . . .

What I'm saying is that nobody responsible for the launch of iPad Pro even knows about, much less cares about the POP bug. It won't make a difference.

S2419 wrote:

"Apple's Corporate Executive Relations contacted me and they are setting up a telephone appointment with a Senior Engineer for later today."

Good morning. Wondering how the call went with Apple's Senior Engineer, if that ever took place.

For general info. this site is following the issue and seems to confirm that a 3rd party email is the best work around until Apple releases a fix.

http://www.netchimp.co.uk/webdesign/iphone-ipad-ipod-touch-tips/possible-fix-for -ios-9-email-error-message-not-yet-downl…

As expected, the Apple Senior Engineer admitted that they are aware of the POP problem, but he did not know when a fix would be released. He did agree that bombarding Apple with /feedback comments and media articles does have an effect.

The engineer was not aware of an IMAP problem that surfaced on my iOS devices 3 or 4 days ago. Mysteriously, IMAP email going back for months disappeared from my devices and the Exchange server. No headers - nothing. This might not be an Apple problem. I have to check with our IT company and determine if they did something.

I too have this same problem. I do hope Apple sort this out quickly as it's causing great difficulty.

Something else that I found interesting. My iPad Air was showing more memory being stored than when I connected it to iTunes (over 10GB) so I decided to restore it as new. Now the memory appears about the same and I have more available on the iPad. However, now my Mail App still continues to delete the email contents even when connected to wifi and if I check the storage of the Mail App it is something like 3.5 MB. Before the restore it would show somewhere in the 30 MB storage after going through this delete process.

I heard from my senior advisor a couple of days ago that they are still working on this issue.

S2419 wrote:

"The engineer was not aware of an IMAP problem that surfaced on my iOS devices 3 or 4 days ago. Mysteriously, IMAP email going back for months disappeared from my devices and the Exchange server. No headers - nothing. This might not be an Apple problem. I have to check with our IT company and determine if they did something."

I recall over the weekend a post by someone reporting being advised by an Apple rep to switch to IMAP from POP as a cure. That suggests Apple is unaware of any issues on IMAP mail, which in turn suggests the breadth of the iOS9 mail app bug may be quite significant so interested to hear the feedback from your IT company. Thanks.

S2419 wrote:

The engineer was not aware of an IMAP problem that surfaced on my iOS devices 3 or 4 days ago. Mysteriously, IMAP email going back for months disappeared from my devices and the Exchange server. No headers - nothing. This might not be an Apple problem. I have to check with our IT company and determine if they did something.

I'm pretty sure that is an independent problem. You might want to start a new thread on that subject. MS Exchange does not normally use IMAP; it uses Microsoft's ActiveSync protocol, and should be set up as MS Exchange and not IMAP (IMAP will work, sort of, but it will not support all MS Exchange features). If messages disappeared from the server it is almost certainly a problem at the server end of the connection.

Lawrence Finch is correct. IMAP and MS Exchange are different. Our IT guy doesn't know why my MS Exchange emails mysteriously disappeared. We searched the MailStore archive program that we use and found a 10-day gap. The older emails that disappeared were in the archive. I have no further problems, so at this point I can only blame iOS9 for the POP problem.

Got the same problem on my iPhone and iPad, but NOT on my iMac and Airbook. Will not upgrade them until this problem has been resolved. Just in case.

Found a work around for my situation. All the old e-mails are still on the server and on my iMac. Besides the POP mail accounts, I also have a me.com account.

Thus I have forwarded all the critical e-mails from my iMac to my me.com account and then they appeared on my iPhone and iPad in my me.com email inbox.

Will continue to do that until Apple fixes this issue.

I trust that everyone interested in this issue is continuing to post their feedback to Apple every day, both as feedback about iPhone and feedback about iPad. There is no relevant iOS feedback link, so you must do it twice. Maintain the rage, keep the issue alive in front of Apple. I have to say though that I am amazed that the issue has not receive wider media coverage. Are we missing something here? Nearly 90,000 views of this thread, but no apparent wider community rage?

I have a new issue. I received an email with a docx attachment and it showed the paperclip to indicate an attachment. When I opened it on the iPad and the iPhone there was no evidence of any attachment. When I went to my iMac that is running on Yosemite the attachment was there.

I think this is worse than I thought. Originally, I would at least see the attachment and have an opportunity to save it but now this! I sent this information to my senior adviser for whatever good that might do.

I wish I had never upgraded and now I will not upgrade my iMac for the foreseeable future.

I agree with you on this. There is no way to be always connected via cellular data and/or WiFi. When I was trying to read the email with my airline confirmation number on it, so I could check-in online using my iPhone, I turned on my cellular data but the email didn't show me the body of the message, which was not an attachment, just the paperclip icon. My mail is IMAP. This better be fixed in 9.1 or I'll have the same issue on my next trip.

I am using POP and was connected to wifi the entire time. I never saw the attachment. As I said this is a new problem for me. At least if I see the attachment I can save everything to another app.

I was contacted by the senior adviser handing my case and I sent her a screenshot showing the issue.

I am hesitant to use another mail app as I don't want to expose myself to hacking by having another server downloading my email. From what I have read that can be an issue.